1.2 : Consumer behaviour 1.3 : consumer perception Chapter 02: 2.1 : Industry profile 2.2 : Company profile Chapter 03: Research Methodology 3.1 : Need of the study 3.2 : objectives of the study 3.3 : scope of the study 3.4 : limitations of the study 3.5 : data collection (primary data, secondary data) 3.6 : sample size 3.7 : questionnaire design Chapter 04: Data analysis & interpretations Chapter 05: 5.1 : findings 5.2 : suggestions 5.3 : conclusion Chapter 06: Bibliography (books, magazines websites) Chapter 07: Appendix & Questionnaire