11 – 12 SEPTEMBER 2019

National Convention Centre

Hanoi, Vietnam

Increase efficiency &

improve outcomes

1600+ 500+ 50+ 5 2

Attendees Hospitals Sessions Tracks Days

Co-hosted by: Organised by: Presented by:

Updated as of 21 May 2019

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SPEAKERS

QUALITY, ACCREDITATION, & SAFETY PATIENT EXPERIENCE

Dr. Gerardo Manzo Dr. Gaurav Loria Dr. Thomas Kozlowski Dr. Asem Mansour Dr. Juan Lucas Rosas Dr. Sandhya Mujumdar A/Prof. Susanna Lee Dr. Ralph Wiegner Ms. Erum Gonsalves Mr. Richard Lirio
Deputy Executive Group Chief Quality Principal Consultant, Chief Executive Officer Quality Management Deputy Director, Associate Professor Head of Improving Manager, Chief Operating
Director, Philippine Officer & Group Head Joint Commission / Director General, Director, FV Hospital Medical Affairs, (Nursing Practice), Patient Experience, Business Process Officer, Tagaytay
Heart Center Administration- International (USA) King Hussein Cancer (Vietnam) National University LKS Faculty of Siemens Healthineers Reengineering, Aga Medical Center
(Philippines) Hospitals Division, Center (Jordan) Hospital (Singapore) Medicine, The Khan University (Philippines)
Apollo Hospitals University of Hong Hospital (Pakistan)
(India) Kong

Dato’ Dr. Jacob Thomas Prof. Quek Swee Chye Ms. Ghada Trotabas Dr. Yash Paul Bhatia Mr. Seang Teak Tan
Chairman of the Board Chairman Medical Head of Marketing Managing Director, Group Chief Operating Mr. Tep Navy Dr. Margarito Asst Prof. Jung Soo Kim Dr. Young Mo Kim Mr. Mohammed Farouk
of Directors, Ramsay Board, National and Sales Operations, Astron Hospital Officer, Hoan My Chief Operating Hernandez Assistant Professor, Professor & Vice Associate Vice
Sime Darby Health University Hospital Siemens Healthineers & Healthcare Medical Corporation Officer, Angkor President & CEO, Division of Pulmonary President, Medical President -Strategy
Care (RSDHC) Group / Professor, Consultants & Astron (Vietnam) Hospital for Children Our Lady of Caysasay and Critical Care Affairs, Inha University & Marketing, Dr. Rela
(Malaysia) Department of Institute of Social (Cambodia) Medical Center Medicine, Department / President & CEO, Institute & Medical
Paediatrics, Yong Sciences, India (Philippines) of Internal Medicine, Inha University Centre (India)
Loo Lin School of College of Medicine, Medical Center (South
Medicine, National Inha University (South Korea)
University Singapore Korea)
Mr. John Punnoose Mr. Abdul Razak
Dr. David Sun Dr. Girdhar Gyani Prof. Soetjipto Mr. Jonathan Carretas Dr. M Zakirul Karim Chief Executive Chief Human
Hospital Chief Director General, MD, Supervisory Quality Management Senior Adviser & Officer, Muthoot Resource Officer, Bin
Executive, North Association of Board, UNAIR Hospital Manager, American Quality Management Healthcare (India) Omeir Medical Group
District Hospital (Hong Healthcare Providers / Vice Chancellor, International Hospital Director, Hanh Phuc (UAE)
Kong) India Airlangga University (Vietnam) International Hospital
(Indonesia) (Vietnam)

CEO STREAM
HEALTHCARE 4.0
Kerry Stratton Dr. Eric de Roodenbeke Mr. Vishal Bali Ms. Patricia Ravalico Ms. Ellie Dow
Regional Managing Chief Executive Asia Head – Director of Scientific Consultant Chemical
Mr. David Thomas Mr. Jörg Aumüller Mr. Russel Withers Mr. Nitin Navish Gupta Dr. Aninda Chatterjee Director, InterSystems Officer, International Healthcare, TPG Leadership, Abbott Pathologist, Ninewells
Boucher Head of Digitalizing Global Chief Vice President, Medical Director, Hospital Federation Growth (India) Diagnostics Hospital (Scotland)
Chief Business Healthcare, Siemens Information Officer, Strategic Finance, Max Al Marouf Home (Switzerland)
Transformation Healthineers The Aga Khan Healthcare (India) Healthcare (Saudi
Officer, Bumrungrad University Hospital Arabia) Mr. Khosrow Dr. Pankaj Khater Dr. Truong Vinh Long Datuk Dr. Kuljit Singh Mr Gaurav Rekhi
International Hospital (Pakistan) Shotorbani Marketing Lead, cum CEO, Gia An 115 President, Association Managing Director
(Thailand) CEO, Lab 2.0 Strategic Abbott Diagnostics Hospital / Healthcare of Private Hospitals and CEO, Manipal
Services/ Former CEO Managing Director, of Malaysia / Medical Hospitals (Malaysia)
Dr. Kaushik Banerjea Dr. Mohamed Hamdy Mr. Bao Tran Dr. Yasunobu “Sunny” Dr. Junichi Taguchi & President, TriCore Hoa Lam Corporation Director, Prince
Director Medical Group Chief Planning and Iwasaki Chief Medical Director, Reference Labs (Vietnam) Court Medical Centre
Services, Portland Operational Officer, Marketing Director, Chief Executive Tokyo Midtown (Malaysia)
District Health Al Salama Hospital City International Officer, Anshin Clinic / Director,
(Australia) (UAE) Hospital (Vietnam) Hospital (Japan) Center for Advanced Dr. Ferdinand Francis Mr. Enno Nehrbass Dr Choy Khai Meng A/Prof Nguyen Thi
Medical Science and Marid Cid Head of Strategy, APC, Chief Manager Ngoc Dung
Technology, Tokyo President, Central Siemens Healthineers (Service Vice President,
Midtown (Japan) Luzon Doctor’s Transformation), Vietnam Medical
Mr. Bhavdeep Singh Hospital (Philippines) Hospital Authority (HA) Association /
Chief Executive Officer / Consultant (Public- Professor, University
(former), Fortis Private Partnership), of Medicine Pham
Healthcare (India) Food and Health Ngoc Thach (Vietnam)
Bureau (FHB)

TALENT MANAGEMENT FEATURED SESSIONS

Prof. Rene Domingo Dr S Narayani Prof. Anupam Sibal Prof. Dr. Nasronudin Dr. Herbert Staehr Dr. Rustico Jimenez Dr. A. Heri Iswanto Prof. Ali Ghufron Mukti Dr. Kohar Hari Santoso Dr. Arif Mahmud
Professor, Zonal Director, Fortis Group Medical Dr., SpPD., KPTI., Global Head – President, Private Deputy Dean of MD, PhD, Director Head, East Java Senior General
Asian Institute Hospital, Mulund Director, Apollo FINASIM, President, Transforming Care Hospitals Association Student Affairs General of Resources, Provincial Health Manager, Apollo
of Management (India) Hospital Group (India) Indonesian State Delivery, Siemens of the Philippines, Inc. and Cooperation, Indonesian Ministry Office - Ministry of Hospitals Dhaka
(Philippines) University Hospital Healthineers Faculty of Health of Higher Education Health (Indonesia) (Bangladesh)
Association / Director, Science, University (Indonesia)
Universitas Airlangga of Pembangunan
Hospital (Indonesia) Nasional “VETERAN”
Jakarta (Indonesia)
Prof. Dr. Mario A. Dr. Aung Pyae Kyaw Dr. Koh Hau Tek Mr. Saeed J Al Qahtani Dr. Koji Hara, PhD
Pfannstiel Executive Director, General Manager, General Director, Assistant Professor, Ms. Nguyen Thi Le Thu Dr. Jeyakumar Dr. Arturo de la Pena A/Prof Le Thi Anh Thu Prof. Laksono
Professor of Business Asia Royal Hospital Raffles Medical China, Health Affairs (Bisha Kyoto University Marketing & Business Balasundararam President & CEO, St. Group Chief Medical Trisnantoro
Management in (Myanmar) Raffles Medical Group Region), Ministry of (Japan) Development Director, Founder, Luke’s Medical Center Officer, Hoan My Professor,
Healthcare, Faculty (China) Health (Saudi Arabia) FV Hospital (Vietnam) International Hospital (Philippines) Medical Corporation Health Policy and
of Healthcare Administrators / President, HCM Administration,
Management, (25k+ LinkedIn Infection Control Faculty of Medicine,
University of Applied group members) / Society (Vietnam) Gadjah Mada
Sciences Neu-Ulm Country Head – VP for University / Director,
(Germany) Operations, Skipper Graduate Programme,
Eye Q Worldwide Ltd Hospital Management,
(India) Gadjah Mada
University (Indonesia)
Dr. Su Le Mr. Balamurugan N R Dr Huberto Lapuz Dr. Dilshaad Ali Abas
Hospital Head of Business - President, Philippine Group CEO, Avivo
Administrator, Vinmec Care Area Solutions Hospital Association Group (UAE)
Healthcare System - Cardiology/Oncology, (Philippines)
(Vietnam) GE Healthcare

 /hospitalmanagementasia |  @HMAsia |  /company/hospital-management-asia |  @hmaasia |  Hospital Management Asia  www.hospitalmanagementasia.com |  infoasia@clarionevents.com | #HMA19
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CONFERENCE DAY 1

PRE CONFERENCE DAY, TUESDAY, 10 SEPTEMBER 2019 | VENUE: CROWNE PLAZA WEST HANOI

SCHEDULE ACTIVITY/SESSION SPEAKERS/MODERATORS

8:30 – 9:00 AM workshop registration
9:00 – 12:00 Facility management workshop Moderator: Dr. Thomas Kozlowski, Principal Consultant, Joint Commission International (USA)
13:00 - 14:00 PM workshop registration
14:00 - 17:00 Conclave: Future of Oncology in the AI Era Moderator: Mr. Balamurugan N R, Head of Business - Care Area Solutions - Cardiology/Oncology, GE Healthcare

DAY ONE, WEDNESDAY, 11 SEPTEMBER 2019 | VENUE: NATIONAL CONVENTION CENTRE OF VIETNAM

SCHEDULE ACTIVITY/SESSION SPEAKERS/MODERATORS

7:00 - 9:00 Registration
9:00 – 9:05 HMA opening remarks Mr. Richard Ireland, Managing Director, Clarion Events Asia
9:05 - 9:10 Introduction of Vietnam’s Madame Minister of Health Assoc. Prof. Luong Ngoc Khue, General Director of Administration of Medical Service, Ministry of Health Vietnam
9:10 - 9:20 Welcome remarks Madam Prof. Nguyen Thi Kim Tien, Minister of Health, Ministry of Health, Republic of Vietnam
Moderator for the day: Prof. Anupam Sibal, Group Medical Director and Senior Pediatrician, Apollo Hospital Group (India)
9:20 - 9:40 Plenary 1: Driving Culture of Improvement - A Strategy for Reducing Harm Ms. Paula Wilson, President & CEO, Joint Commission International (USA)
9:40 - 10:00 Plenary 2: High-value care at less cost Mr. Michael Reitermann, Chief Operating Officer, Siemens Healthineers
10:00 - 10:20 Plenary 3: Creating a world class healthcare service through partnership and collaboration To be confirmed
10:20 - 11:00 Plenary 4: Ministers’ of Health Panel: Healthcare objectives and how hospitals can help A. Dr. Kidong Park, Country Representative – Vietnam, World Health Organization
B. YB Datuk Seri Dr. Dzulkefly Ahmad, Minister of Health, Ministry of Health Malaysia
C. Madam Prof. Nguyen Thi Kim Tien, Minister of Health, Ministry of Health, Republic of Vietnam
11:00 - 11:30 Networking coffee break
11:00 – 11:15 Tech talk by QUASR
Breakout Sessions A (11:30 – 13:00)
Quality, accreditation, & safety Healthcare 4.0 Talent management Patient experience CEO Stream
Room A Relevant to public/gov’t hospitals Room B Room C Room D Room E
A1. How to adapt to international guidelines to improve A2. How to ensure patient safety and improve health A3. How to encourage staff to follow standard quality A4. Delivering high-value care that concentrates on the A5. Is digital transformation really worth It?
patient safety and health outcomes outcomes with technology programs for better healthcare outcomes patient experience to improve health outcomes Speakers:
Speakers: Speakers Speakers: Speakers: Kerry Stratton, Regional Managing Director, InterSystems
Dr. Gerardo Manzo, Deputy Executive Director, Philippine GE Healthcare Prof. Rene Domingo, Professor, Asian Institute of Dr. Ralph Wiegner, Head of Improving Patient Experience, Mr Gaurav Rekhi, Managing Director and CEO, Manipal
Heart Center (Philippines) Management (Philippines) Siemens Healthineers
Moderator: Hospitals (Malaysia)
Dr. Gaurav Loria, Group Chief Quality Officer & Group Head Dr. Junichi Taguchi, Chief Medical Director, Tokyo Dr S Narayani, Zonal Director (Mumbai), Fortis Healthcare Dr. Sandhya Mujumdar, Deputy Director, Medical Affairs,
Administration- Hospitals Division, Apollo Hospitals (India) Midtown Clinic / Director, Center for Advanced Medical (India) National University Hospital (Singapore)
Science and Technology, Tokyo Midtown (Japan)
Dr. Thomas Kozlowski, Principal Consultant, Joint Dr. Koji Hara, PhD, Assistant Professor, Kyoto University Assoc Prof. Susanna Lee, Associate Professor (Nursing
Commission International (USA) (Japan) Practice), LKS Faculty of Medicine, The University of Hong
Kong
13:00 - 14:30 Networking lunch break
13:50 – 14:05 Tech talk by Siemens Healthineers
14:05 – 14:20 Tech talk by InterSystems

Updated as of 21 May 2019

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CONFERENCE DAY 1

Breakout Sessions B (14:30 – 16:00)

Quality, accreditation, & safety
Room A
B1. How to create a culture that is safe for patients and
improve outcomes
Speakers:
Dr. Juan Lucas Rosas, Quality Management Director, FV
Hospital (Vietnam)
Dr. M Zakirul Karim, Senior Adviser & Quality Management
Director, Hanh Phuc International Hospital (Vietnam)
Dato’ Dr. Jacob Thomas, Chairman of the Board of
Directors, Ramsay Sime Darby Health Care (RSDHC) Group
(Malaysia)
Moderator:
Prof. Rene Domingo, Professor, Asian Institute of
Management (Philippines)
Healthcare 4.0
Room B
B2. How to leverage technology and get closer to patients
to enhance patient experience and improve outcomes
Speakers:
Mr. Jörg Aumüller, Head of Digitalizing Healthcare,
Siemens Healthineers
Mr. David Thomas Boucher, Chief Business
Transformation Officer, Bumrungrad International
Hospital (Thailand)
Mr. Bao Tran, Planning and Marketing Director, City
International Hospital (Vietnam)
Talent management
Room C Relevant to public/gov’t hospitals
B3. Financial perspective: The impact of universal
healthcare and best ways to implement and adapt in the
Asia Pacific region
Speakers:
Dr. Rustico Jimenez, President, Private Hospitals
Association of the Philippines, Inc.
Prof. Laksono Trisnantoro, Professor, Health Policy
and Administration, Faculty of Medicine, Gadjah Mada
University / Director, Graduate Programme, Hospital
Management, Gadjah Mada University (Indonesia)
Dr. Dilshaad Ali Abas, Group CEO, Avivo Group (UAE)
Moderator: Dr. Yasunobu “Sunny” IWASAKI, Ph.D.,
MBA, Professor, Graduate School of Urban Management,
Innovation in Healthcare Course, Osaka City University
(Japan)
Patient experience CEO Stream
Room D Room E
B4. How to improve patient flow to reduce waiting time and B5. Joint Commission International CEO Forum
improve health and financial outcomes What are the key challenges that leaders are facing
today and how are they shaping their enterprises to drive
Speakers:
favourable outcomes.
Joint Commission International
Moderator:
Dr. Young Mo Kim, Professor & Vice President, Medical
Ms. Paula Wilson, President & CEO, Joint Commission
Affairs, Inha University / President & CEO, Inha University
International (USA)
Medical Center (South Korea)
Asst Prof. Jung Soo Kim, Assistant Professor, Division
of Pulmonary and Critical Care Medicine, Department of
Internal Medicine, College of Medicine, Inha University
(South Korea)
Ms. Erum Gonsalves, Manager, Business Process
Reengineering, Aga Khan University Hospital (Pakistan)

16:00 - 16:30 Networking coffee break

Quality, accreditation, & safety
Room A
C1. How to reduce unwarranted variations - human errors,
medical errors, etc. to ensure patient safety
Speakers:
Prof. Quek Swee Chye, Chairman Medical Board, National
University Hospital / Professor, Department of Paediatrics,
Yong Loo Lin School of Medicine, National University
Singapore
Ms. Ghada Trotabas, Head of Marketing and Sales
Operations, Siemens Healthineers
Mr. Jonathan Carretas, Quality Management Manager,
American International Hospital (Vietnam)
18:00 - 19:00 Welcome drinks reception
Healthcare 4.0
Room B
C2. How to improve healthcare services with the use of
end-to-end hospital administrative software
Speakers:
Mr. Russel Withers, Global Chief Information Officer, The
Aga Khan University Hospital (Pakistan)
Mr. Nitin Navish Gupta, Vice President, Strategic Finance,
Max Healthcare (India)
Breakout Sessions C (16:30 – 18:00)
Talent management
Room C
C3. How to develop leaders from within the organisation to
ensure succession
Speakers:
Prof. Anupam Sibal, Group Medical Director and Senior
Pediatrician, Apollo Hospital Group (India)
Mr. Saeed J Al Qahtani, General Director, Health Affairs
(Bisha Region), Ministry of Health (Saudi Arabia)
Moderator:
Dr. Koh Hau Tek, General Manager, Raffles Medical China,
Raffles Medical Group (China)
Patient experience
Room D Relevant to public/gov’t hospitals
C4.1 How to train management and middle managers
in handling finances to improve the hospital’s financial
outcome.
C4.2 [CFO PANEL] Financial management: cost efficiency vs
cost reduction
Speakers:
C4.1 Dr. A. Heri Iswanto, Deputy Dean of Student Affairs
and Cooperation, Faculty of Health Science, University of
Pembangunan Nasional “VETERAN” Jakarta (Indonesia)
CEO Stream
Room E
C5. Deliver and measure new value in your healthcare
system (Abbott)
Speakers:
Ms. Patricia Ravalico, Director of Scientific Leadership,
Abbott Diagnostics
Ms. Ellie Dow, Consultant Chemical Pathologist, Ninewells
Hospital (Scotland)
Mr. Khosrow Shotorbani, CEO, Lab 2.0 Strategic Services/
Former CEO & President, TriCore Reference Labs
Dr. Pankaj Khater, Marketing Lead, Abbott Diagnostics
Moderators:
Ms. Patricia Ravalico and Dr. Pankaj Khater

Updated as of 21 May 2019

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CONFERENCE DAY 2

DAY TWO, THURSDAY, 12 SEPTEMBER 2019 | VENUE: NATIONAL CONVENTION CENTRE OF VIETNAM

SCHEDULE ACTIVITY/SESSION SPEAKERS/MODERATORS

7:00 - 9:00 Registration
9:00 - 9:05 Flag exchange ceremony
9:05 - 9:25 Plenary 5: Sustaining Patient Safety Improvement Programs in Developing Countries Ms. Paula Kent, Patient Safety Specialist, Global Collaborations, Armstrong Institute for Patient Safety and Quality, Johns Hopkins Medicine (USA)
9:25 - 9:45 Plenary 6: Humanising AI in Healthcare Prof. Dr. Mathias Goyen, Chief Medical Officer, GE Healthcare (Europe)
9:45 - 10:05 Plenary 7: A shift in delivering care through tele-rounding Mr. Paul S. Young MBA, CHE, LBBP, Administrator Community Hospitals-West, Western Hospital & Community Hospital (Canada)
10:05 - 11:00 Plenary 8 (Panel/Debate discussion) To be confirmed
11:00 - 11:30 Networking coffee break
Breakout Sessions D (11:30 – 13:00)
Quality, accreditation, & safety Healthcare 4.0 Talent management Patient experience CEO Stream
Room A Room B Room C Relevant to public/gov’t hospitals Room D Relevant to public/gov’t hospitals Room E
D1. How to design a hospital that maximises the patient’s D2. How to use technological innovation in addressing D3. How to recruit, retain and develop the best to improve D4. How to build patient trust and provide the best service D5. International Hospital Federation Senior Management
safety and improve outcomes needs of the aging population hospital services & care Symposium
Mentoring for Enhancing top executives capacities
Speakers: Speakers: Speakers: Speakers:
Dr. Yash Paul Bhatia, Managing Director, Astron Hospital Dr. Aninda Chatterjee, Medical Director, Al Marouf Home Prof. Dr. Nasronudin, Dr., SpPD., KPTI., FINASIM, Mr. Richard Lirio, Chief Operating Officer, Tagaytay
Chairperson: Dr. Eric de Roodenbeke, Chief Executive
& Healthcare Consultants & Astron Institute of Social Healthcare (Saudi Arabia) President, Indonesian State University Hospital Medical Center (Philippines)
Officer, International Hospital Federation (Switzerland)
Sciences, India Association / Director, Universitas Airlangga Hospital
Dr. Kaushik Banerjea, Director Medical Services, Portland Mr. Tep Navy, Chief Operating Officer, Angkor Hospital for
(Indonesia)
Joint Commission International District Health (Australia) Children (Cambodia)
Dr. Ferdinand Francis Maria Cid, President, Central Luzon
Mr. Seang Teak Tan, Group Chief Operating Officer, Dr. Mohamed Hamdy, Group Chief Operational Officer,
Doctor’s Hospital (Philippines)
Hoan My Medical Corporation (Vietnam) Al Salama Hospital (UAE)
Moderator: Prof. Soetjipto, MD, Supervisory Board, UNAIR Moderator: Mr. Bhavdeep Singh, Chief Executive Officer
Hospital / Vice Chancellor, Airlangga University (Indonesia) (former), Fortis Healthcare (India)

13:00 - 14:30 Networking lunch break

Quality, accreditation, & safety Population Health
Room A Room B
E1. How to improve hospital operations to provide better E2. How to handle large population demand with limited
quality of healthcare resources and still provide the best healthcare services
Speakers: Speakers:
Dr. David Sun, Hospital Chief Executive, North District Prof. Ali Ghufron Mukti, MD, PhD, Director General of
Hospital (Hong Kong) Resources, Indonesian Ministry of Higher Education
(Indonesia)
Dr. Girdhar Gyani, Director General, Association of
Healthcare Providers India Dr. Kohar Hari Santoso, Head, East Java Provincial Health
Office - Ministry of Health (Indonesia)
Dr. Asem Mansour, Chief Executive Officer / Director
General, King Hussein Cancer Center (Jordan)
A/Prof Le Thi Anh Thu, Group Chief Medical Officer,
Moderator: Hoan My Medical Corporation / President, HCM Infection
Mr. Bhavdeep Singh, Chief Executive Officer (former), Control Society (Vietnam)
Fortis Healthcare (India)
Moderator:
Dr. Yasunobu “Sunny” IWASAKI, Ph.D., MBA, Professor,
Graduate School of Urban Management, Innovation in
Healthcare Course, Osaka City University (Japan)
Breakout Sessions E (14:30 – 16:00)
Talent management
Room C Relevant to public/gov’t hospitals
E3. How to manage the younger generation of staff to
improve hospital services
Speakers:
Dr. Herbert Staehr, Global Head – Transforming Care
Delivery, Siemens Healthineers
Prof. Dr. Mario A. Pfannstiel, Professor of Business
Management in Healthcare, Faculty of Healthcare
Management, University of Applied Sciences Neu-Ulm
(Germany)
Mr. John Punnoose, Chief Executive Officer, Muthoot
Healthcare (India)
Patient experience CEO Stream
Room D Relevant to public/gov’t hospitals Room E
E4. How to implement value-based care from the patient’s E5. Hospital Investment Forum
perspective to improve patient experience Chairperson: Mr. Vishal Bali, Asia Head – Healthcare, TPG
Speakers: Growth (India)
Dr. Margarito Hernandez, President & CEO, Our Lady of
Caysasay Medical Center (Philippines) Speakers:
Dr. Dilshaad Ali Abas, Group CEO, Avivo Group (UAE)
Mr. Mohammed Farouk, Associate Vice President -Strategy
& Marketing, Dr. Rela Institute & Medical Centre (India)

16:00 – 16:30 Networking coffee break

16:30 – 17:30 Awards Best Practice Presentations @ Exhibition Hall

Updated as of 21 May 2019

 /hospitalmanagementasia |  @HMAsia |  /company/hospital-management-asia |  @hmaasia |  Hospital Management Asia  www.hospitalmanagementasia.com |  infoasia@clarionevents.com | #HMA19
POST CONFERENCE

Breakout Sessions F (16:30 – 17:30)

Medico-Legal Healthcare 4.0 Marketing 101 Patient experience Partnerships and collaborations
Room A Room B Room C Relevant to public/gov’t hospitals Room D Relevant to public/gov’t hospitals Room E Relevant to public/gov’t hospitals
F1. How to address medico legal issues F2. How hospitals can strengthen healthcare systems in F3. How to market hospitals to generate more patients F4. How to maintain the right patient-doctor expectation F5. How public-private and private-private partnerships are
the digital age to ensure better health outcomes and vice versa to improve patient experience implemented in different countries to improve outcomes
Speakers: Speakers:
Dr. Arif Mahmud, Senior General Manager, Apollo Ms. Nguyen Thi Le Thu, Marketing & Business Speakers:
Speakers:
Hospitals Dhaka (Bangladesh) Development Director, FV Hospital (Vietnam) Dr. Truong Vinh Long, cum CEO, Gia An 115 Hospital /
Mr. Abdul Razak, Chief Human Resource Officer, Bin Omeir Healthcare Managing Director, Hoa Lam Corporation
Dr. Aninda Chatterjee, Medical Director, Al Marouf Home Dr. Aung Pyae Kyaw, Executive Director, Asia Royal Medical Group (UAE) (Vietnam)
Healthcare (Saudi Arabia) Hospital (Myanmar)
Dr Choy Khai Meng, Chief Manager (Service
Dr. Jeyakumar Balasundararam, Founder, International
Transformation), Hospital Authority (HA) / Consultant
Hospital Administrators (25k+ LinkedIn group members)
(Public-Private Partnership), Food and Health Bureau
/ Country Head – VP for Operations, Skipper Eye Q
(FHB)
Worldwide Ltd (India)
Datuk Dr. Kuljit Singh, President, Association of Private
Hospitals of Malaysia / Medical Director, Prince Court
Medical Centre (Malaysia)
Moderator:
Mr. Enno Nehrbass, Head of Strategy, APC, Siemens
Healthineers

18:30 - 21:00 Awards Night and Gala Dinner (Asian Hospital Management Awards Presentation)

POST CONFERENCE DAY, FRIDAY, 13 SEPTEMBER 2019

08:00 - 08:30 Meet up for Hospital Tour (Meet-up point: Crowne Plaza West Hanoi Lobby)
08:30 – 12:00 Hospital Tours to a public hospital (Bach Mai Hospital) and a private hospital (TBC) in Vietnam

Updated as of 21 May 2019

 /hospitalmanagementasia |  @HMAsia |  /company/hospital-management-asia |  @hmaasia |  Hospital Management Asia  www.hospitalmanagementasia.com |  infoasia@clarionevents.com | #HMA19
 AWARDS

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