Sorry for not making it for the review call.

Overall, now the contents seem to be

good with Panalpina specific mentions.
Few point you may need to be clear on or need corrections:

- relevance of customer master maintenance in ACR. why is the customer master

created first in ACR. Is ACR integrated with legacy forwarding applications in any
way?
- What is the enhancement / down stream data transfer from ESC to FOS/LBASE. Slide
8 talks about the interface but does not explain what data. Seems to be customer
address.
- Slide 9 probably should come before Slide 8. Also, it seems content is copied
over from FS. please remove mentions like 'need to be developed'
- Slide 10,11 on airwarder should come after inbound interface of FOS/LBASE..
- There is no slide on inbound interface of FOS/LBASE
- Also wherever possible, remove can, make settings, etc like in slide 16 instead
mention these settings are being used and likewise.
- In case of Temporary IC invoice, is the PO created in sending co. code?
- if possible, make a mention on the current issue of credit master - tick at
Global segment level creating issues with TM integration.... KK worth a mention?
- dispute management - mention treatment of disputed cases in the dunning letters
and customer statement and related customization.