Role: Business Operations

At HelloWorld (a subsidiary of NestAway), we ignite opportunity by giving people a convenient

living solution. Our co-living solutions for working professionals and students help people find
friends in a new city while providing a fun place to live. We welcome people from all backgrounds in
our team who seek the opportunity to help build a future where no city is a stranger to a migrant.

If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world
forward, together.

Job description
The Cities team will take the lead on shaping our strategy across different markets and will be
accountable for the end experience and overall growth of the business. This will require a motivated,
entrepreneurial, self-starter with a passion for infrastructure and problem solving.

This person will have an eye for the macro view of our markets - you'll know how far it's profitable to
drive occupancy in a given property, the next part of the city we should be expanding into to
maximize growth, and best strategies for competitive positioning. You'll help choose the right
strategic projects the team should prioritize, and set a timeline to reach goals quickly. This person will
be responsible for a) growth b) customer experience and c) profitability of a given market(s).

Responsibilities
 Build a cohesive strategy for a set of markets to launch the business and optimize for growth
 Tour prospects through new homes or existing homes. Determine the sales strategy associated
with filling a new home vs. existing homes
 Conduct property lease investment negotiations and decisions for your set of markets
 Own local marketing and demand generation
 Based on the strategy you'll help to choose and drive strategic initiatives the team should
prioritize, set a timeline to reach goals quickly, and see them through to completion
 Be an expert in local nuances in your market/set of markets
o Understand regulatory requirements
o Understand supply/demand dynamics and trends
o Understand local idiosyncrasies that help to boost growth

Experience: 1-2 years of business operations or related experience

Key Requirements

 Highly analytical mind-set

 Exceptional communication and organization skills
 Data-driven decision making mentality, sound business judgment, and the ability to back your
analysis up with meaningful analytical thinking
 Ability to think strategically and take initiative in a constantly-changing work environment
 Strong project management skills with the ability to navigate and drive execution through
complex stakeholder landscapes
 Great collaborator and someone who proactively partners across teams while holding them
accountable for business results
 Strong problem solving abilities