EMPATHY

Being an Empathetic Teacher

Accord info matrix

Submitted by : Escalin Nancy A.
Accord info Matrix

Importance
“You will never really understand a person until you consider things from their point of view,
until you climb inside of his skin and walk around in it”

Empathy – the power to understand perspective other than your own – is an essential skill
and one of an important skill for teaching. Empathy is the foundation of building bridges
between expectation of the student and responsibility of staff. Along with our technical skills,
we should be improving this skill also to produce a software professional for the industry.

Current Scenario
 Collecting Feedbacks
o We collect feedbacks for every 10 days
o This helps to know if we have met the promises given during counselling.
 Know Your Student
o We collect academic background of student in introduction class
o Individual attention should be given to every student
 Art of Asking Questions
o We understand that they are students and they are here to learn
o Very carefully we choose words for our questions and also for response to
students
 Real time examples
o We prepare real time example, as per the understanding level of the student
 Create an Environment
o We go inside the class, technically strong, so that we are not getting errors in
program execution.
 Embrace teachable moments
o Teachable moments are when students comes with their responses
o Convey confidence to students about sharing their response or doubts

Achievements
 By collecting feedbacks periodically, we are addressing student concerns effectively
 Students are confident enough to ask questions and give answers
 APDP, dual and single course students are accommodated in same batch

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Accord info Matrix

 Students from different academic / linguistic backgrounds in same batch

 Confident in handling when addressing the questions / critics
 Real time and real world examples shared in the class according to the student.
 We are working in various shift timings and week-offs to satisfy student requirements
 99% of the students are here for career and keeping that in our heart, we work
towards 100% placement as our vision.

Scope for Improvement

 Be a Model
o Don’t get distracted in between class for any reason
o Don’t use mobile phone
o Be energetic from first session till end of day
 Understand your audience
o Feeling understood and supported is important for students with learning and
attention issues
o Many of the students may not feel to share the actual feedback or reason for
dissatisfaction.
o Periodically ask students questions to gauge the effectiveness of the
knowledge transfer
 Avoid making assumptions
o When a student is absent, do not judge that student is irregular. Find the
reason behind that and provide guidance and create interest in the
technology
 A empathetic teacher can cultivate that interest in students’ mind set

Changes Suggested
 A change already suggested by our MD Sir and discussed in a meeting, which is yet
to be implemented. Spend 20 minutes in class to discuss with students about
interviews, real time examples for that particular topic. Make every individual to be
interactive.
 Identify slow learners and find where they lack and start tuning with small examples.
Pair them with fast learners in batch. Inform to lab staff about this student to provide
extra care.

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 After every interview, student should record the feedback in the portal. Discussion
about interview question in next day class should be done without any deviation.
This will help to get immediate and individual feedbacks
 Knowledge about interviews for Angular, Python should be conveyed with more
confidence and clarity
 Student requests like BT or FC should be addressed as soon as possible(if valid)
without making them to approach again and again

Timeline
 In introduction class, will know
o Academic background of students
o Percentage and College details
o Courses joined
o Linguistic Profile
 In first week,
o Do a complete study in the classroom about every student
o Are they interactive in class by themselves
o How is their communication
o Completing lab tasks
o Are they asking any doubts in class
 Second week,
o Make special students to be seated in first rows
o Start concepts with simple examples
o Give them small and simple lab task
o Repeat topics in Tamil, if any student has got communication issues
 Third week
o Start educating about importance of understanding concepts in English
o Make them to learn and repeat definitions in class
o Start handling classes in full English. (with frequent questioning)
 Fourth week
o Start increasing the number of programs and complexity of programs
o Pair a slow learner with a fast learner and assign complicated tasks

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Accord info Matrix

 Fifth week
o Provide guidance for resume preparation and after preparation, do the
correction
 Sixth week
o Conduct small assessment test
o Encourage to take online mock tests from accordstudent.com
 Next weeks,
o By now, we have a clear picture about every individual
o Assign a mini project
o Convey interview information
o After interview, discuss the questions

Conclusion
Following the guidelines, with empathy, whole heartedly, we will understand every one of
our student, will work towards quality training and 100% placement.

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