PROJECT REPORT

ON

“A STUDY ON CORPORATE SOCIAL RESPONSIBILITY INITIATIVES OF

ONGC”

SUBMITTED BY:-

ASHA KUMARI

02316603918

IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF MASTERS OF

BUSINESS ADMINISTRATION (MBA)

UNDER THE SUPERVISION OF:-

DR. SHALINI GARG

(PROFESSOR)

UNIVERSITY SCHOOL OF MANAGEMENT STUDIES

GURU GOBIND SINGH INDRAPASTHA UNIVERSITY

SECTOR 16C, DWARKA, NEW DELHI - 110078

Page 1
 UNIVERSITY SCHOOL OF MANAGEMENT STUDIES
GURU GOBIND SINGH INDRAPASTHA UNIVERSITY

SECTOR 16C, DWARKA, NEW DELHI - 110078

DECLARATION

This is to certify that Report entitled “A Study On Corporate Social

Responsibility By ONGC” which is submitted by me in partial fulfillment
of the requirement for the award of degree of Master of Business
Administration at University School of Management Studies, GGSIP
University, Dwarka.

Date:

Place: New Delhi

ASHA KUMARI

02316603918

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 UNIVERSITY SCHOOL OF MANAGEMENT STUDIES
GURU GOBIND SINGH INDRAPASTHA UNIVERSITY

SECTOR 16C, DWARKA, NEW DELHI - 110078

CERTIFICATE

This is to certify that the project entitled ‘A STUDY ON CORPORATE SOCIAAL

RESPONSIBILITY INITIATIVES BY ONGC’ submitted by ‘Asha Kumari’
under my guidance, submitted to USMS, G.G.S.I.P University in partial
fulfillment of the requirement for the award of the degree of Master Of
Business Administration.

DR. SHALINI GARG

PROFESSOR

University School Of Management Studies

G.G.S.I.P University

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 ACKNOWLEDGEMENT

With immense please I am presenting this Project Report on “A Study On

Corporate Social Responsibility Initiatives By ONGC” as part of curriculum of
‘Master of Business Administration’. I wish to thank all the people who gave
me unending support.

I express my profound thanks to Dr. Shalini Garg, my project guide who

constantly guided me during the project.

I would also like to extend my gratitude to all the staff and my colleagues, who
provided moral support, a conductive work environment and the much-
needed inspiration to conclude the project in time and a special thanks to my
parents who are integral part of the project.

Thanking you.

ASHA KUMARI

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 CONTENTS
CHAPTER NO. TITLE OF CHAPTER
1. Introduction
2. Literature Review
3. Objectives Of The Study
4. Research Methodology
5. Findings & Analysis
6. Recommendations & Conclusion
7. Referencing
8. Bibliography

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 CHAPTER 1
INTRODUCTION
Oil and Natural Gas Corporation Ltd (ONGC)
Oil and Natural Gas Corporation Limited (ONGC) is an Indian
multinational oil and gas company headquartered in Dehradun,
India. It is a Public Sector Undertaking (PSU) of the Government
of India, under the administrative control of the Ministry of
Petroleum and Natural Gas. ONGC is India's largest Oil and Gas
Exploration and Production Company. It produces around 69%
of India's Crude Oil (equivalent to around 30% of the country's
total demand) and around 62% of its Natural Gas.
Growth Story
ONGC was set up under the visionary leadership of Pandit
Jawahar Lal Nehru. Pandit Nehru reposed faith in Shri Keshav
Dev Malviya who laid the foundation of ONGC in the form of Oil
and Gas Division, under Geological Survey of India, in 1955.
A few months later, it was converted into an Oil and Natural
Gas Directorate. The Directorate was converted into
Commission and christened Oil & Natural Gas Commission on
14th August 1956.

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In 1994, Oil and Natural Gas Commission was converted in to a
Corporation, and in 1997 it was recognized as one of the
Navratnas by the Government of India. Subsequently, it has
been conferred with Maharatna status in the year 2010. From a
modest beginning, ONGC has grown to be one of the largest
E&P companies in the world in terms of reserves and
production.
BOARD OF DIRECTORS AND HUMAN RESOURCE
The Company is managed by the Board of Directors, which
formulates strategies, policies and reviews its performance
periodically. The Chairman & Managing Director (CMD) and Six
Whole Time Directors viz. Director (Onshore), Director
(Technology & Field Services), Director (Finance), Director
(Offshore), Director (Exploration) and Director (Human
Resource), manage the business of the Company under the
overall supervision, control and guidance of the Board.

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 VISION AND MISSION

To be a global leader in integrated energy business through

sustainable growth, knowledge excellence and exemplary
governance practices.
World Class

 Dedicated to excellence by leveraging competitive

advantages in R&D and technology with involved people.
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  Imbibe high standards of business ethics and
organizational values.
 Abiding commitment to safety, health and environment to
enrich quality of community life.
 Foster a culture of trust, openness and mutual concern to
make working a stimulating and challenging experience for
our people.
 Strive for customer delight through quality products and
services.
Integrated In Energy Business

 Focus on domestic and international oil and gas

exploration and production business opportunities.
 Provide value linkages in other sectors of energy business.
 Create growth opportunities and maximize shareholder
value.
Dominant Indian Leadership

 Retain dominant position in Indian petroleum sector and

enhance India's energy availability.

Corporate Social Responsibility in ONGC

CSR has emerged in ONGC as a vital tool for social value
creation with Triple Bottom Line Approach - People, Planet &
Profit. The approach is to create a Positive Impact on Society,

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Shared Value for business and communities and involving
maximum Stakeholder Participation.
Team CSR has defined a set of core values for themselves-
Compassion, Conviction and Innovation - to guide them in
serving the under-privileged and extends to ONGC’s partners,
stakeholders, communities and even the environment.
In recognition of its role as a 'responsible leader', ONGC’s CSR
initiative continues its quest to make positive, tangible
difference in the lives of the vulnerable and disadvantaged,
especially in and around its operational areas.
ONGC with its CSR activities in India continues to cater to the
developmental needs across the following focus areas:

 Education including vocational courses

 Health Care
 Entrepreneurship (self-help & livelihood generation)
schemes
 Infrastructure support: roads, bridges, schools, hospitals in
and around the company's operational areas
 Environment protection, ecological conservation,
promotion
 Protection of heritage sites, UNESCO heritage monuments
etc.
 Promotion of artisans, craftsman, musicians, artists etc. for
preservation of heritage, art & culture

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  Women empowerment, girl child development, gender
sensitive projects
 Water management including ground water recharge
 Initiatives for physically and mentally challenged
 Sponsorship of seminars, conferences, workshops etc. and
 Promoting sports/sports persons; supporting agencies
promoting sports / sports persons
Awards

• Golden Peacock Award for Excellence in Corporate Social

Responsibility in Emerging Economies' 2006 - by World Council
for Corporate Governance, UK.

• The Gold Trophy for SCOPE meritorious award for

Corporate Social Responsibility & Responsiveness for the year
2007-08 and Gold Trophy for R&D, Technology Development &
Innovation for the year 2008-09.

• Cauvery Asset, Kariakal of ONGC has been awarded INR

0.5 million and Citation by the Government of Tamil Nadu for
its valuable contribution towards CSR during the year 2007-08.
(Awarded in October 2009)

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 CHAPTER 2
LITERATURE REVIEW
CORPORATE SOCIAL RESPONSIBILTY
Corporate social responsibility (CSR) is a buzzword worldwide.
In today‘s globalized world, one of the great challenges faced
by firms is integration of CSR in business. Stakeholders require
a lot more from companies than merely pursuing growth and
profitability. CSR has come a long way in India and other
emerging markets. From responsive activities to sustainable
initiatives, corporates have clearly exhibited their ability to
make a significant difference in the society and improve the
overall quality of life. This paper focuses on the concept of CSR,
its dimensions and relevance in emerging markets with special
reference to India. According to Frederick (1960) Social
responsibility means, that businessman should oversee the
operation of an economic system that fulfills the expectations
of the people. Belal (2001) Hardly a few studies have looked at
CSR practice in India. Different researches at different points of
time and classical Indian literature have emphasized the CSR
practice of corporate entities in India.
An ideal CSR has both ethical and philosophical dimensions,
particularly in India where there exists a wide gap between
sections of people in terms of income and standards as well as
socioeconomic status (Bajpai, 2001). Goyder (2003) argue:
―Industry in the 20th century can no longer be regarded as a
private arrangement for enriching shareholders. It has become

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a joint enterprise in which workers, management,
consumers, the locality, govt. and trade union officials all
play a part. If the system which we know by the name private
enterprise is to continue, some way must be found to embrace
many interests whom we go to make up industry in a common
purpose. CSR implies some sort of commitment, through
corporate policies and action. This operational view of CSR is
reflected in a firm’s social performance, which can be assessed
by how a firm manages its societal relationships, its social
impact and the outcomes of its CSR policies and actions
(Wood, 1991).5 Khan and Atkinson (1987)6 conducted a
comparative study on the managerial attitudes to social
responsibility in India and Britain. The study shows that most of
the Indian executives agreed CSR as relevant to business and
felt that business has responsibilities not only to the
shareholders and employees but also to customers, suppliers,
society and to the state.
Corporate social responsibility is a term describing a company’s
obligation to be accountable to all of its stakeholders in its
operations and activities. Socially responsible companies while
taking business decisions consider their impact on the
communities and their environment. They balance the needs of
the stakeholders with their need to make profit.

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DEFINITIONS OF CSR
According to The World Business Council For Sustainable
Development, "Corporate Social Responsibility is the
continuing commitment by business to behave ethically and
contribute to economic development while improving the
quality of life of the workforce and their families as well as of
the local community and society at large".
In the words of A.P.J. Abdul Kalam ―Corporate decision
making and policy making is linked to ethical values,
compliance with legal requirements and respect for people,
communities and the environment around the world.
Corporate social responsibility is necessarily an evolving term
that does not have a standard definition or a fully recognized
set of specific criteria.
The Institute of Directors, UK (2002):- “CSR is about businesses
and other organizations going beyond the legal obligations to
manage the impact they have on the environment and society.
In particular, this could include how organizations interact with
their employees, suppliers, customers and communities in
which they operate, as well as the extent they attempt to
protect the environment.”
The European Union (2004):- ‘’A concept whereby companies
decide voluntarily to contribute to a better society and a

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cleaner environment, this is done by integrating social and
environmental concerns in their business operations and in
their interaction with their stakeholders on a voluntary
basis.‘‘
Christina Keiner (2008) :- ‘‘ CSR, as a definitional construct,
aims at describing the relationship between business and the
larger society surrounding it, and at redefining the role and
obligations of private business with that society, if deemed
necessary.‖
Why are companies engaged in CSR?
Companies invest in CSR to manage their risk, recruit
employees, bolster their brand in the eyes of investors and
consumers, ease their supply chains, save money, increase
access to capital, differentiate themselves from competitors
and --sometimes -- because it's just the right thing to do. They
do so to improve their "general corporate reputation."
Companies participate in CSR in order to gain several benefits,
the following are the main ones:

 Increased sales and market share – There is strong

evidence that when customers make decisions of which
product to buy they consider factors such as the
company’s participation in CSR- activities.
 Improved brand positioning – When a company or a
brand is associated with CSR it affects the brand image and
customers are likely to have a positive feeling towards it.

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  Improved image and clout – The Company can gain
positive publications about their CSR activities in different
reports and business magazines.
 Increased ability to attract, motivate and retain
employees – Employees working for companies that
participate in CSR-activities describes that they are proud
of their company’s values and that it motivates them.

HISTORY AND EVOLUTION OF INDIAN CSR

India has the world’s richest tradition of corporate social
responsibility. Though the term CSR is comparatively new, the
concept itself dates back to over a hundred years. CSR in India
has evolved through different phases, like community
engagement, socially responsible production and socially
responsible employee relations. Its history and evolution can be
divided into five major phases.

PHASES OF EVOLUTION
 PHASE 1 (1852 TO 1914)
In the first phase charity and philanthropy were the main
drivers of CSR. Culture, religion, family values and tradition
and industrialization had an influential effect on CSR. In the
pre-industrialization period, which lasted till 1850, wealthy
merchants shared a part of their wealth with the wider
society by way of setting up temples for a religious cause.
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Moreover, these merchants helped the society in getting over
phases of famine and epidemics by providing food from their
godowns and money and thus securing an integral position in
the society. With the arrival of colonial rule in India from the
1850s onwards, the approach towards CSR changed. The
industrial families of the 19th century such as Tata, Godrej,
Bajaj, Modi, Birla, Singhania were strongly inclined towards
economic as well as social considerations. However it has been
observed that their efforts towards social as well as industrial
development were not only driven by selfless and religious
motives but also influenced by caste groups and political
objectives.
For example- Hindus followed Dharmada where the
manufacturer or seller charged a specific amount from the
purchaser which was used for charity which was used to build
temples and night shelters for poor.

 PHASE 2 (1915 TO 1960)

In the second phase, during the independence movement,
there was increased stress on Indian Industrialists to
demonstrate their dedication towards the progress of the
society. This was when Mahatma Gandhi introduced the
notion of "trusteeship", according to which the industry leaders
had to manage their wealth so as to benefit the common man.
"I desire to end capitalism almost, if not quite, as much as the

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most advanced socialist. But our methods differ. My theory of
trusteeship is no make-shift, certainly no camouflage. I am
confident that it will survive all other theories." This was
Gandhi's words which highlights his argument towards his
concept of "trusteeship". Gandhi's influence put pressure on
various Industrialists to act towards building the nation and its
socio-economic development. ]According to Gandhi, Indian
companies were supposed to be the "temples of modern
India". Under his influence businesses established trusts for
schools and colleges and also helped in setting up training and
scientific institutions. The operations of the trusts were
largely in line with Gandhi's reforms which sought to abolish
untouchability, encourage empowerment of women and rural
development.

 PHASE 3 (1960 TO 1990)

The third phase of CSR (1960–80) had its relation to the
element of "mixed economy", emergence of Public Sector
Undertakings (PSUs) and laws relating labour and
environmental standards. During this period the private sector
was forced to take a backseat. The public sector was seen as
the prime mover of development. Because of the stringent
legal rules and regulations surrounding the activities of the
private sector, the period was described as an "era of command
and control". The policy of industrial licensing, high taxes and
restrictions on the private sector led to corporate
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malpractices. This led to enactment of legislation regarding
corporate governance, labour and environmental issues. PSUs
were set up by the state to ensure suitable distribution of
resources (wealth, food etc.) to the needy. However the
public sector was effective only to a certain limited extent.
This led to shift of expectation from the public to the private
sector and their active involvement in the socio-economic
development of the country became absolutely necessary. In
1965 Indian academicians, politicians and businessmen set up a
national workshop on CSR aimed at reconciliation. They
emphasized upon transparency, social accountability and
regular stakeholder dialogues. In spite of such attempts the
CSR failed to catch steam.
For example- In 1965, academicians, politicians and
businessmen conducted a nationwide workshop on CSR where
major emphasis was given to social accountability and
transparency.

 PHASE 4 (1990 ONWARDS)

In the fourth phase Indian companies started abandoning
their traditional engagement with CSR and integrated it into a
sustainable business strategy. In the 1990s the first initiation
towards globalization and economic liberalization were
undertaken. Controls and licensing system were partly done
away with which gave a boost to the economy the signs of

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which are very evident today. Increased growth momentum
of the economy helped Indian companies grow rapidly and
this made them more willing and able to contribute towards
social cause. Globalization has transformed India into an
important destination in terms of production and
manufacturing bases of TNCs are concerned. As Western
markets are becoming more and more concerned about labour
and environmental standards in the developing countries,
Indian companies which export and produce goods for the
developed world need to pay a close attention to
compliance with the international standards.
For example- Meeting customer satisfaction by responding to
needs and enhancing brand value by producing environment
friendly products.

 PHASE 5 (2013 ONWARDS)

The Ministry of Corporate Affairs has formulated CSR Rules
under the provisions of Companies Act 2013 and issued the
same on 27.2.2014. The CSR Rules are applicable to all the
companies with effect from 1.4.2014

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CSR GUIDELINES IN COMPANIES ACT 2013
The Government of India enacted The Companies Act 2013 in
August 2013. Section 135 of The Act deals with the subject of
CSR. It lays down the qualifying criteria based on a net worth,
turnover, and net profit for the companies which are required
to take CSR activities and, interlaid, specifies the broad
modalities of selection, implementation, and monitoring of the
CSR activities by the Board of Directors of companies. The
Activities which may be included by companies in their CSR
policies are listed in Schedule VII of The Act.
The provisions of Section 135 of The Act and Schedule VII of
The Act apply to all companies private ltd or public ltd which
either has a net worth of Rs 500 Cr or a turnover of Rs 1000 Cr
needs to spend at least 2% of its average profits for
immediately preceding 3 years towards Corporate social
responsibility.

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 Schedule VII of Companies Act
ACTIVITY PROJECT

i) Eradicating hunger,  Hindustan Unilever Ltd

poverty and  project budget – 2.33Cr
malnutrition,  Project- Domex toilet
promoting academy(2017-18)
preventive health  Location- Andhra
care and sanitation. Pradesh
 DTA program trains
entrepreneurs and
masons to help build and
maintain toilets; over 2
lakhs toilets have been
built
ii) promoting education,  Tata steel ltd
including special  Project- Promotion of
education and education including
employment special education (2017-
enhancing vocational 18)
skills especially  Budget- 57.81 Cr
among children,  Location- Jharkhand,
women, elderly, and Maharashtra and Orissa
the differently abled  Enhancing school
and livelihood education, residential
enhancement bridging schools and 30
projects; model schools.

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iii) promoting gender  ITC LTD
equality,  Project budget- 14.76 CR
empowering women,  PROJECT- Women
setting up homes and empowerment 2017-18
hostels for women  location- Telangana,
and orphans; setting Karnataka, West Bengal,
up old age homes, Maharashtra, UP and
day care center's and Delhi
such other facilities  Provided employment to
for senior citizens over 61,000 poor women
and measures for and 325 women in UP by
reducing inequalities engaging them in making
faced by socially and agarbattis using pedal
economically machines and financial
backward groups; assistance by loans
iv) ensuring  Reliance industries ltd
environmental  Budget- 86.11 Cr
sustainability,  Project- Tree
ecological balance, Plantation(2017-18)
protection of flora  Location- AP, Gujarat,
and fauna, animal MP, Maharashtra, Punjab
welfare, agroforestry,  7 million saplings planted
conservation of to promote biodiversity
natural resources and on world environment
maintaining quality day and more than
of soil, air and water 20,000 people
participated from over
150 villages

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v) protection of  India Tourism
national heritage, art Development
and culture including Corporation Ltd.
restoration of  Budget- 0.51 Cr
buildings and sites of  Project- Protection of
historical importance National Heritage (2017-
and works of art; 18)
setting up public  location- New Delhi
libraries; promotion  The Company has
and development of contributed some
traditional arts and amount towards cleaning
handicrafts of Qutub Minar, Red Fort
and Old Fort for
protection of national
heritage
vi) measures for the  Hindustan Petroleum
benefit of armed Corp ltd
forces veterans, war  Project- Armed Forces
widows and their Flag Day (2017-18)
dependents;  budget- 0.75 Cr
 location- New Delhi
 contributed some
amount of money to
armed forces for
providing care, support,
rehabilitation and
financial help to the
disabled, non-pensioners.

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vii) training to promote  Birla Corporation Ltd
rural sports,  Budget- 0.11 Cr
nationally recognized  Project- Promotion of
sports, Paralympic Rural Sports (2017-18)
sports and Olympic  Location- Chanderia-
sports; Rajasthan, Satna-Madhya
Pradesh
 The Company provides
financial support in
organizing various State
level sports meet
including State level
Kabaddi.
viii) contribution to the  Tata steel ltd
Prime Minister’s  Budget- 44.25 Cr
National Relief Fund  PROJECT- Jyoti
or any other fund set Fellowship (2014-15)
up by the Central  Location- Jharkhand,
Government for Orissa, West Bengal
socio-economic  Tata steel awards Jyoti
development and fellowship to meritorious
relief and welfare of students from SC AND ST
the Scheduled to ensure that they
Castes, the continue to pursue their
Scheduled Tribes, dreams
other backward
classes, minorities
and women

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ix) contributions or  Titan company ltd
funds provided to  Budget- 0.50 cr
technology  Project- technology
incubators located incubation (2017-18)
within academic  Location- Tamil Nadu
institutions which are  Company invested in
approved by the technology incubation by
Central Government incubating companies in
space chosen areas
through institutes of
repute.
x) rural development  National mineral
projects slum area development
development Corporation Ltd(NMDC)
 Budget- 40.56 Cr
 Project- Integrated
village development
(2017-18)
 Location- Chhattisgarh,
Karnataka, MP
 Set up 13 water storage
tanks, 24 well, 18 ponds
& 50 irrigation pumps
and supports 46
anganwadis.

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 CHAPTER 3
PURPOSE OF THE STUDY
To understand the concept and scope of corporate social
responsibility and getting an insight in ONGC.

OBJECTIVES OF THE STUDY

1) To study CSR – its essential features, evolution over
time
2) To know how CSR is a part of Corporate Governance and
how each organization has to adhere to the rules and
regulations.
3) To know how CSR is emerging as an important aspect in
the present day business scenario.
4) To know the importance for business to fulfil its CSR
compliance and report the CSR activities.
5) To know how CSR helps both the society as well as the
business.
6) To know how ONGC has fulfilled its responsibility
towards all society; what specific activities, programs
and strategies it has set, devised and implemented.
7) To study the process flow for CSR projects at work
centre in ONGC.
8) To study the CSR projects undertaken by ONGC and to
analyse their impact on companies brand building.

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 CHAPTER 4
RESEARCH METHODOLOGY
The type of research selected for this project is Content analysis
and Survey research (Questionnaire).

 Content analysis is a qualitative research method for

studying documents and communications artifacts, which
can be texts of various formats, pictures, audio or video.
 Survey research is a quantitative research method and is
the most fundamental tool of all the research
methodologies. It is used to ask questions to a sample of
respondents, using various types such as online polls,
online surveys, paper questionnaires etc.
DATA ANALYSIS (Content Analysis)

 CSR VISION AND MISSION OF ONGC

Vision:- To support responsible and sustainable initiatives,
while taking care of the concern for People, Planet and Profit.
Mission:-
1. Continually enhance the triple bottom line benchmarks of
economic, environmental and social performance through
committed involvement of the employees.

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 2. To develop social wealth for the communities we engage
with.
3. Promote efficient usage of scarce resources, encourage
green energy initiatives and develop innovative solutions
to fulfil the vision by stepping beyond the mandatory
provisions.
CSR Objectives Of ONGC
1. To understand the stakeholder expectations through
structured engagement process and communication
strategy and leverage this understanding to develop and
implement outcome based and impact oriented projects in
the select areas.
2. To adopt Environmentally Sustainable business practices in
ONGC’s normal operations with a view to gradually reduce
our carbon and water footprint, innovative management
of waste, prudent energy management and biodiversity
conservation.
3. To envision, execute and manage long enduring projects
with a wide geographical spread and larger social impact
with focus on inclusive growth of marginalized and
deprived sections of the society.
4. To create adequately empowered organizational structure
and a system of management oversight, review and
control.
5. To persuade our business partners for adopting similar
practices for CSR and Sustainable development.

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CSR & SUSTAINABILITY POLICY OF ONGC
ONGC conducts its business as a responsible corporate and
believes in holistically addressing all issues related to People,
Planet and Profit for a sustainable business and better future
for all living beings and is committed to achieve inclusive
growth of the marginalized and deprived sections of the society
through its CSR initiatives to be implemented within the
geographical boundaries of India, with preference to its
Operational Areas, by supplementing government’s effort and /
or by making independent efforts.
ONGC has developed this Corporate Social Responsibility (CSR)
and Sustainability Policy in consonance with the CSR Policy
framework enshrined in the section-135 of Companies Act,
2013 (Act) and in accordance with the Companies (CSR Policy)
Rules, 2014 (Rules) notified by Ministry of Corporate Affairs,
Government of India and Guidelines on Corporate Social
Responsibility and Sustainability for Central Public Sector
Enterprises issued by Department of Public Enterprises,
Government of India (DPE Guidelines, 2014) which are effective
from 1st April 2014. It shall apply to all CSR Projects / Programs
undertaken by ONGC as per liberal interpretation of activities
listed in Schedule-VII of the Act, within the geographical limits
of India alone, preferably towards the benefit of marginalized,

Page 30
disadvantaged, poor and deprived sections of the community
and the environment.

 Any point not covered by this Policy would be interpreted

in accordance with the existing Companies (CSR Policy)
Rules and DPE Guidelines, 2014, with the former taking
precedence over the later in case of any conflict.
 Opportunities for complementing / supplementing
Government initiatives / programs will be explored.
However, funds will not be deposited in Government
accounts except where the Act / Rules specify such
allocation.
 ONGC would assign priority to projects / programs of
medium (1-3 years) or longer duration (more than 3 years)
in order to ensure emphasis on long-term outcomes /
impacts.
 ONGC will lay emphasis on the sustainability of its projects
/ programs to ensure they remain relevant and viable even
upon disengagement at the end of the project period.
 ONGC will explore possibilities for collaborating / co-
operating with other Corporate / National / Multi- lateral /
Bi-lateral / International Agencies in order to synergies its
efforts and increase both financial resources as well as
outcomes and impact.
 ONGC may also consider participation in larger Projects /
Programs where more than one corporate / National /
Multi-lateral / Bi-lateral / International Agency is involved.

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  Activities in line with business activities shall not be
considered as CSR activities. Also, the CSR projects or
programs or activities that benefit only the employees of
the company and their families shall not be considered as
CSR activities.
 For SD activities ONGC shall follow the existing Board
approved SD policy with separate fund allocation in line
with DPE Guidelines.
ONGC’S Budget of CSR Projects

 The Board of ONGC will ensure that in each financial Year

(FY), at least two percent of the average net profit
(calculated as per Section 198 of the Act) accrued during
the three immediately preceding Financial Years, is spent
on CSR activities / projects / programs.
 In the event, that amount indicated in Para above is not
spent in its entirety in that Financial Year, the reasons
thereof will be outlined as per section 134 (3) (o) of the
Act to be shared with all the stakeholders through the
Annual Report and the unspent amount shall be carried
forward to next year.
 The budget allocation for individual CSR Projects /
Programs / activities shall be made by the Committee on
CSR and SD in the beginning of every financial year after
considering the CSR budget for that year. However, to
assist in planning of the activities, the indicative budget
allocation for broad sector of Activities is as under:

Page 32
Sl. Sector of Activity Indicative Budget allocation

1 Promoting health care including approx. 20% of CSR budget

preventative health care and
sanitation
and making available safe drinking
water.

2 Promoting education including approx. 20% of CSR budget

special education and employment
enhancing vocation skills
especially among children, women,
elderly, and
the differently abled and livelihood
enhancement projects

3 Ensuring environmental approx. 20% of CSR budget

sustainability, ecological balance,
protections of flora and fauna,
animal welfare, agro forestry,
conservation of natural
resources and maintaining quality
of soil, air and water

4 Rural development projects approx. 20% of CSR budget

Page 33
5 1. Setting up homes and hostels approx. 20% of CSR budget
for women and orphans;
setting up old age homes, day
care centres and other such
facilities for senior citizens
2. Protection of national
heritage, art and culture
including restoration of
buildings and sites of
historical importance and
works of art; setting up public
libraries; promotion and
development of traditional arts
and handicrafts
3. Training to promote rural
sports, regionally recognized
sports, Paralympics sports
and Olympic sports and Other
areas mentioned in Schedule
– VII

 In an event where ONGC makes any surplus or profit from

pursuing the CSR projects / programs, these will not form
part of the business profit but will, instead, be carried
forward to the following year (s) as part of either the CSR
corpus or as a supplement to the CSR budget over and
above the prescribed allocation.
 For all contributions received from other companies /
sources towards the CSR Corpus / Budget, ONGC will claim

Page 34
 CSR expenditure only for funds that are provided from its
own resources.
 No amount out of CSR funds / budget shall be contributed
to any political party, directly or indirectly.
Planning and Implementation

 ONGC shall give preference to well defined operating

principles during the planning stage for the identification
and implementation of its CSR Projects / Programs in order
to ensure optimal utilization of the CSR budget.
 ONGC shall endeavor to understand the stakeholder
expectations through a structured engagement process
and communication strategy and shall leverage this
understanding for betterment of all the stakeholders.
 Implementation of the CSR projects or programs shall be
through in-house CSR team or ONGC Foundation, a trust
set-up by ONGC. ONGC may also implement its CSR
agenda through any trust, society or company established
under section-8 of Companies Act, 2013 (erstwhile
section-25 of Companies Act, 1956) having a track record
of three years in undertaking similar programs or projects.
 ONGC will endeavor at all times to build and develop the
skills of its CSR team and enhance level of CSR awareness
within the organization. ONGC will also endeavor to build
and develop the skills of the Implementation Agencies that
it engages with.

Page 35
Monitoring and Evaluation

 A comprehensive Monitoring mechanism will be devised

by ONGC to ensure that the CSR process functions as
mandated by the Act and the Rules, ensuring that all
Projects / Programs are duly implemented as budgeted.
This will be done on the basis of the following:
1. Allocation of a separate budget for setting up and running
the monitoring system;
2. Installation of an electronic MIS and human architecture
that shall work together to ensure a firm checks on spends
and the actual implementation of activities as planned;
3. Release of funds only against verified utilizations.
 The Committee on CSR and SD will be responsible for
monitoring approved projects / programs.
 The monitoring system devised by ONGC will include:
1. Regular field visits to Project / Programs sites by
designated teams;
1. Comprehensive documentation / compilation of Field
Reports;
2. Regular interaction with beneficiary communities to obtain
feedback;
3. Monitoring of timely fund utilization to ensure that
Projects / Programs as budgeted are actually being carried
out and/or
4. Any other activity that the CSR Committee may deem
necessary in the larger interest of its CSR initiatives.

Page 36
  The monitoring of the projects shall be carried out and
quarterly report shall be submitted to the CSR Committee.
Professional agency may also be hired for carrying out
Monitoring & Evaluation.
Impact Assessment / Evaluation of CSR:

 In order to assess the impact of its CSR Projects and

Programs, maximize outcomes and build- in sustainability,
scalability and reliability, ONGC shall undertake the
following activities:
1. Ensure that the projects / programs undergo concurrent
and final evaluation;
2. Engage credible third parties to undertake evaluation of all
or selected projects / programs.
 Concurrent as well as end line Impact assessment shall be
carried out by Chief CSR through an Independent agency
and the report submitted to the CSR committee for
appraisal.
Documentation

 ONGC will endeavor at all times to put in place, for all

projects / programs, an effective documentation process.
The comprehensive documentation would include –
printed material, audio recordings, video recordings etc.

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  Wherever possible, Base line data shall be collected before
start of the project. Also, Project completion report
documenting the key project parameters, implementation
process, and deliverables envisaged and the outcome
achieved along with end line data and the suggestions /
recommendations for scalability and reliability of the
project may be developed wherever feasible.
 Documentation of all data generated during project
execution shall be maintained by the CSR department.
Accounting and Auditing
ONGC will follow the Accounting and Auditing Guidance Note /
Standards duly approved by the Ministry of Corporate Affairs,
GOI or Department of Public Enterprises, if any.
Disclosure
ONGC shall comply with Section 135 (2), 135 (4) (1) and 134 (3)
(o) of the Act thereby ensuring that it makes a full disclosure of
its CSR Policy, Strategy, Projects / Programs, Activities,
monitoring mechanism, Implementing Agencies, Expenditure
details as well as the composition of the CSR Committee of the
Board.
Reporting

 ONGC will make a full report of its CSR projects / programs

undertaken during the previous year in the format
prescribed for the “Annual Report on CSR Activities to be
Page 38
 included in the Board’s Report” in the Companies (CSR
Policy) Rules, which is in consonance with section
134(3)(o) of the Act.
 Annual Sustainability Report shall report the annual CSR
and SD achievements, agenda and initiatives undertaken
during the year.

Process Flow for CSR Project in ONGC

Page 39
 CSR PROJECTS UNDERTAKEN BY ONGC
ONGC as a leading Maharatna of the nation has set a
benchmark continuously for the last two years by achieving
100% utilization of CSR budget which has been to the tune of
over Rs 500 Crore each year. This reflects ONGC’s commitment
as a responsible Corporate Citizen of giving back to the society
in equal measure.
ONGC’s leadership has ensured that as per the Government’s
mandate, 33% of the CSR budget is spent on Swachh Bharat
projects. Further, 65.90% of the projects in the last three years
were implemented in the priority focus area of Education and
Health Care.
As per directives of NitiAyog, ONGC has identified 20 Aspiration
districts and is committed to raise the social and economic
condition of these districts by implementing strategic CSR
projects. Projects worth more than Rs 31 Cr has been
successfully implemented till FY 2018-19.
In the year 2018-19 alone, ONGC has implemented more than
4000 projects covering every nook and corner of the country. A
few proud achievements of the company that have brought a
positive impact to the society in focus areas of Health Care,

Page 40
Education, Skill Development, Swachh Bharat and Rural
Development are given below:

Health Care initiative

 A 300 bed Multi-Specialty for the underprivileged
ONGC has taken up a mega CSR initiative towards addressing
the health care concerns of people in the Northeast by setting
up a Multi-Specialty Hospital in Sivasagar, Assam. The services
of the first Phase of the 300 bed hospital has been opened for
public in the first week of March 2019. The hospital which is to
be completed in three phases at a cost of Rs 313 Cr is expected
to benefit more than one lakh patients in a year.
The Highlights of the hospital:
1. 300 beds Multi-Specialty hospital coming up in three
phases
2. The services of 1st phase of the hospital with 50 beds
commenced from March 1, 2019
3. Dr Babasaheb Ambedkar Vaidakiya Pratisthan,
Aurungabad, a Charitable organization who has more
than 28 years of experience in Health Care sector primarily
through charitable aspects, is the Construction
Management Operating Partner of the hospital
4. The Outpatient Department (OPD) and Inpatient
Department (IPD) charges is much lesser than the market

Page 41
 rates and further additional discounts would be extended
to BPL families
5. Presently, there are 2 Operation theatres, 4 General
wards, 5 Private VIP Rooms, 1 Dialysis unit with 4 beds,
Dental OPD, Pharmacy, Ultrasound, X Ray, etc.

 A Cancer Institute at Nagpur

At Nagpur, ONGC supported for setting up of National Cancer
Institute, a 455 bedded quaternary care oncology center. The
institute will provide world-class oncology treatment facility at
affordable rates to the general public of Central India. The state
of the art radio diagnostic equipment and construction of the
first floor and ground floor of the institute has been funded by
ONGC. More than 10,000 people have benefited through this
project up to April 2019.

 An Exclusive Door Step Medical Treatment for the Elderly

ONGC is taking up medical treatment to the door step for the
elderly in the remotest villages of our country. 31 Mobile
Medical Units (MMUs) have been engaged in 9 states catering
to the needs of 371 villages”. In FY 2018-19, 592301 nos. of
treatments have been extended to 17260 nos. of patients /
beneficiaries.

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  ONGC – MRPL Lady Goschen Hospital, Mangalore
The Lady Goschen Hospital established in 1849, at the heart of
Mangalore City is the only hospital in entire Konkon region
which provides exclusive pre-natal and post natal care. At an
average 500 women are admitted and treated for pre/ post-
natal care every month. The 167 year old hospital building was
in a dilapidated condition and due to the increased inflow of
patients. Hence there was an urgent need for additional
facilities. District Administration of Mangalore approached
ONGC for financial support to start a new wing in the hospital
campus. ONGC extended financial support of Rs.12.78 Cr
towards construction of new ‘ONGC-MRPL Wing’ for
Government Lady Goschen Hospital, Mangalore. The new
hospital building has been inaugurated in February 2019.

 An initiative towards visually impaired

17522 patients were treated in 62 eye screening camps
organized across India, where 2579 cataract operations were
performed by expert doctors and 11313 spectacles were
distributed in 20 districts across the country through a
specialized agency in FY 2018-19. Further more than 1000
visually disabled adult where provided with smart sensor based
navigation sticks in Ahmedabad.

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  Strengthening Trimurti Hospital
Trimurti Hospital Balwa located in around 30 kms from
Ahmedabad has been supported by ONGC with medical
equipment and infrastructure for a 10 bedded ICU and State of
the Art operation theatre to deal with complex medical
conditions and trauma patients with serious injuries. The
hospital caters to patients suffering from heart diseases,
serious lung disease, cancer and road accident victims,
extending its services to around 100km radius of low socio-
economic area.

 Upgrading Medical Infrastructure facilities in Kerala

ONGC fundeda project for up gradation and renovation of Sree
Sudheendra Medical Mission hospital located at Ernakulam
Kerala. The ICU and CCU at the ground floor, four OTs and six
rooms in first floor and renovation of fourth floor (with 43
rooms) had been completed through support from ONGC. The
hospital caters to 300 OPDs per day and 150 minor and major
operations in a month.

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 Environment preservation Initiative
 Ensuring Clean Drinking Water Facilities across India by
Installing 2309 nos. of tube well and hand pump, 121 nos.
of Water RO’s, 26 nos. of Water ATM’s.
 Clean Himalayas Initiatives
ONGC is among the first company to have undertaken a
cleaning initiative in the high mountain peak of Himalayas. In
FY- 2018-19, nine cleaning initiatives / expeditions had been
undertaken in partnership with Indian Mountaineering
Foundation (IMF) and the teams succeeded in bringing down
130 tons of garbage for eco-friendly disposal.

 Reviving the Ancient River Saraswati

10 deep water tube wells were drilled along the ancient Paleo
channel of River Saraswati, with an intention to revive the
ancient river. The project implemented in association with
WAPCOS has ensured drinking water and irrigation facilities in
10 villages of Harayana State.

 Restoration and Beautification of Public Places and

Heritage Structure
At Varanasi, 4 ancient Kunds namely Durga Kund, Laxhmi Kund,
Lat Bhairav Kund and Karim Kund have been restored by ONGC
in partnership with NBCC. At Ahmedabad Siddhi Sayeed

Page 45
Mosque has been adopted for upkeep and beautification for a
period of one year.

 Ensuring Clean and Sustainable Street Lightning Solution

in Remote Villages
The remote villages of our country where there is no access to
regular electricity, ONGC has successfully installed 36,597 nos.
solar street lights.

 Cleaning of Sabarmati River Bank

A 5km stretch of Sabarmati River in Ahmedabad has been
completely cleaned by collecting 579 tons of garbage. It is
planned to give a complete facelift to the area by planting
50000 saplings. The project is implemented by ONGC with
support from Dristi Foundation, Irrigation Department and
Ahmedabad Municipal Corporation.

 Project Sakhi – Promoting Menstrual Hygiene through

Sanitary Vending Machine
‘Project Sakhi – a ray of hope’, is a Swachh Bharat Initiative
implemented at Sivasagar by ONGC towards ensuring
menstruation hygiene for the girl child. This initiative aims to
foster better and scientific Menstrual Hygiene Management
(MHM) for girl students and was jointly implemented by District
Administration, Sivasagar, UNICEF & ONGC. The project will
benefit 7000 students from 13 Government Girls High Schools

Page 46
of Sivasagar District, Sivasagar Girls College and 4 Co-ed
Institutions, including KV, Adarsh Vidyalaya and DPS Schools of
Nazira & Sivasagar. Further at Hazira, another similar project
was implemented where eco-friendly Ashudhhinashaks
(Incinerators) were provided to 118 schools.

 Green Sole – A Unique Initiative for Providing Shoes to

the Underprivileged
Through this initiative, used shoes donated by ONGC
employees and others were remolded and transformed into
new footwear for school going students belonging to
underprivileged families. The pilot project was first undertaken
at Hazira and later replicated in Delhi. 22101 underprivileged
children from Darigbad (Odisha), Lallitpur(Uttar Pradesh) and
Nizamabad (Telangana) villages were benefited through this
project. The project was implemented in partnership with
Kandhamal Zilla Sabuja Vaidya Sangathan & Greensole
Foundation.

 Bio-CNG Plant at Haridwar

ONGC has undertaken an unique initiative in Haridwar to
convert cow dung to useful fuel and value added products by
setting up Bio-CNG cum Fertilizer & Bottling Plant at Haridwar.
The plant is being run by the largest Gaushala in Uttarakhand
and is helping to maintain clean hygienic waste management in
the Gaushala premises. It is facilitating availability of clean

Page 47
environment to the local population of Haridwar and also
helping in protecting the fauna i.e. 2200 non-mulching cows at
Gaushala by way of making the Gaushala self-sustaining from
the revenue generated from the project. The plant is also
producing organic solid and liquid fertilizers which are
distributed among the local farmers thereby promoting organic
farming.

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 Promoting Education
 An Informal School with a Single Teacher
970 Ekal Vidyalayas have been supported by ONGC in different
parts of the country with an objective to provide informal
education to children who could not avail formal education due
to various reasons.

 An Engineering Entrance Coaching Institute

“ONGC Super 30” Sivasagar (Assam) trains 30 students
belonging to economically weaker families to get admission in
premier engineering institute of the country. In the last five
years 145 students has been benefited through this initiative.

 Development of education Infrastructure in Northeast

School Education is one of the main focus for ONGC in
Northeast. At many schools in Assam and Tripura the
enrollment of students have increased but there are not
enough classrooms to accommodate the students. ONGC
supported 35 schools and colleges in remote locations of Assam
and Tripura for up gradation of the education infrastructure to
enroll more number of students.

 Promoting Sanskrit Language

With an objective to revive the ancient Sanskrit language,
ONGC has partnered with Sanskrit Promotion Foundation for

Page 49
developing Sanskrit content for all classes of CBSE schools,
translating and publishing text book of different subjects to
Sanskrit, developing online portal, organizing Sambadshala,
training of teachers and many more such initiatives. All
contents developed through this project are available in
www.samskritpromotion.in .

 Accommodation Facilities for Economically Weaker

Meritorious Students of Karnataka
ONGC funded the project for construction of a hostel building
at Tapas P.U.College, Bangalore for accommodation of students
of Karnataka. Every year 200 meritorious students belonging to
poor families will get accommodation in this hostel for pursuing
higher education and coaching to get admission to engineering
colleges. This project has been implemented through
Rashtrotthana Vidya Kendra.

Page 50
 Skill Development Initiative
 A Skill Development Institute in Ahmedabad
Skill Development Institute at Ahmedabad has been started, by
ONGC, as a part of Petroleum Section Skill Initiative. 780 youth
are currently undergoing training in 9 different trades. All these
youth are expected to be gainfully employed once the training
is complete. Earlier, all 90 youth trained under this program
were gainfully employed. ADS Foundation is the implementing
partner for this skill development initiative.

 Empowering the Youth of Jammu & Kashmir

Until a few years ago, youth of Baramulla in Jammu & Kashmir,
were looked down upon for stone pelting, but in the last two
years the scenario in the valley has changed because of skill
development projects ONGC has undertaken with active
support from Indian Army. Through these skill development
initiatives, 300 boys were trained in retail sales and hospitality
and another 60 girls were trained in fashion designing and
cutting & sewing. REACHA, a Delhi based NGO is the
implementing partner for this project.

 Project Green Hub

This unique CSR initiative of ONGC is for training of 20 youth
every year in wildlife videography and documentation. In the
last three years, 60 youth trained under this program were

Page 51
gainfully engaged and successfully working in the field of
wildlife and environment conservation. Few of the students
have even won international awards. The Green Hub centre is
also the recipient of Manthan award which is for using
technology in Preservation and Conservation of Wildlife and Bio
Diversity.

 Empowering women of Assam through Water Hyacinth

craft
Women of Sivasagar district in Assam are trained by ONGC in
water Hyacinth craft to become self-sustainable. Out of the 50
women trained, 20 have become trainers and further 5 have
been trained in advance design at National Institute of Design,
Ahmedabad to become master trainers.

 Skilling in Wielding and Gas Cutting

120 youth from Assam were trained in Welding and Gas gutting
through Welding Institute of India at Sivasagar. Majority of the
trainees are gainfully employed in reputed companies after
completion of the course while the remaining were engaged in
local industry.

 Job Oriented Training in Hospitality for Youth of

Northeast and Uttarakhand
40 youth from Assam and Uttarakhand were selected to
undergo a specialized residential training program at Delhi with

Page 52
100% job guarantee. After successful training, these youth
belonging to economically weaker families were absorbed in
various hotel industry.

 Skill Development in Plastic Technology

500 youth belonging to socially and economically weaker
section of the society from Tripura, West Bengal, Odisha,
Rajasthan and Delhi were trained through CIPET in plastic
technology.95% employment was ensured for the youth who
have undergone this training program.

Page 53
 Rural Development
 ONGC CSR Footprints in Villages of Arunachal Pradesh
For developing the rural infrastructure of Arunachal Pradesh,
ONGC has taken up intervention in the field of education,
health care and community development. Funding was
extended for construction of a B Ed College at Nirjuliand a girls
hostel at Naharlagun. Financial assistance was provided for
Ambulances and X-Ray machines for upgrading the health care
infrastructure of two rural community health centers in Papum
Pare district. At the newly formed Lower Siang Districts two
Ambulances were provided in two remote blocks. At Upper
Subansiri115 Solar Street Lights were installed and support
extended for construction of 10 community centers. At West
Siang District, ONGC supported for X- Ray Machine, Ultra Sound
Machine, Dental X- Ray machine, Ambulances and other
equipment for up gradation of Aalo Govt. Hospital and Basar
CHC besides funding for construction of school building, toilets,
teachers quarter and 10 community centers. In Ziro, funding
was provided for Ultra Sound Machine, X – Ray machine and
Ambulance for Ziro Govt. Hospital and construction of a school
building.

 An Organic Farming Training Centre

This project was formulated to promote organic farming
through training and capacity building at Tandur and Vikarabad
Page 54
Mandal of Telangana. The entire infrastructure facilities has
been set up with funding from ONGC. The project will benefit
to about 3500 farmers, 200 students and consumers in general
by way of promoting organic farming.

 Solar Electrification of Rural Household

The residents of Narayanpur Rail Basti Village in Silchar District
of Cachar District (Assam) were facing hardship for decades
because of non-availability of electricity. Through this project
two village women were trained for six months on all
components of solar electrification at Bare foot College. Upon
completion of their training program these two ladies have set
up the entire solar electrification of every house in the village.
Henceforth, the entire village will have solar powered
electricity with all repair and maintenance done by the two
ladies.

 Documentation Centre in Arunachal Pradesh

The state of Arunachal Pradesh is bestowed with abundance
natural resources and bio- diversity. The local tribal population,
over the years had developed various traditional ways of
cultivation, handicraft, cooking recipes, etc. which are unique
and precious. With a vision to preserve this rich heritage of the
tribal lifestyle of the state, ONGC has funded the project for
setting up of a documentation Centre at Roing, in Lower Dibang
Valley of Arunachal Pradesh.
Page 55
  Initiative in Aspirational Districts
ONGC is taking up large scale CSR projects in 20 Aspirational
Districts of the country. At Dahod District in Gujarat, multiple
interventions have been undertaken after carrying out a
detailed need assessment survey. These interventions spread
across seven talukas of Dahod in the field of safe drinking
water, irrigation, rural development, construction of IHHL,
developing Anganwadis , smart digital classes and many more
projects. The details of the projects are:

 Digital education for 532 schools

 Construction of 19 check dams
 Construction of 5 community tube wells
 Construction of 5 community wells
 Integrated Agri diary with farming model projects for
marginal farmers in 5 villages
 Construction of toilets in 60 Anganwadis
 Construction of IHHLs in 8 villages in first phase
 Construction of 50 no(s) of Anganwadis
 Repair of 7 check dams constructed during 1990s.
The focus in all other aspirational districts, are mainly in the
field of education and health care. The projects are undertaken
after consultation with the District Administration. At Bokaro,
interventions are towards construction of toilets, solar street
lights, hand pumps and skill development. At other locations,

Page 56
similar projects have already been taken up and there are plans
to take up major projects in the next financial year.

Page 57
DATA ANALYSIS (Questionnaire)
I carried out a survey “ONGC – A SOCIALLY RESPONSIBLE
CORPORATE” to assess the level of awareness of ONGC
employees about the existing Corporate Social Responsibility
activities and policies of ONGC. In order to collect data for this
survey, I designed the questionnaire. I took data of 80
employees from different sections of ONGC and analyzed them.
The questionnaire consists of the following questions:-
Q1. Are you aware of the term CSR?
a) YES
b) NO
Q2. If yes, what is CSR in your opinion? (Check all that apply)
a) Charity and philanthropy
b) Responsibility of organisation towards its market
environment
c) Responsibility of organisation towards the society and
public at large
d) All of the above
Q3. In which era CSR concept started flourishing?
a) 1930
b) 1960
c) 1950
d) 1970

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Q4. Under the provisions of which of the following Acts, CSR
policy is enforced by the Government of India?
a) Indian Contract Act
b) Companies Act
c) Charitable Endowments Act
d) Indian Trade Union Act
Q5. What percentage of net profits is mandatory to contribute
towards CSR activities for any company according to the Act
passed?
a) At least 2.5%
b) At least 2%
c) At least 1%
d) At least 1.5%
Q6. CSR is applicable to any company having a particular profit
amount for the preceding 3 financial years. What is the profit
benchmark for any company for CSR to be applicable?
Any company having:
a) net worth of Rs. 500 Crore or more; or
b) turnover of Rs. 1000 Crore or more; or
c) net profit of Rs. 5 Crore during any financial year
d) All of the above

Page 59
Q7. What is sustainability?
a) When a product sustains its profit
b) A product made of dependable material
c) When a company creates a product to solve a need for
society and makes a profit
d) A product that is profitable and makes consumer satisfy a
need
Q8. Sustainability and CSR concern which of the following
aspects of an organization’s behaviour, performance or
impacts? (Check all that apply)
a) Economic performance
b) Environmental stewardship
c) Social responsibility
d) Ethics
Q9. All of the following are major trends behind the CSR
phenomenon except:
a) Knowledge
b) Globalisation
c) Sustainability
d) The failure of private sector
Q10. Whether in your opinion contribution towards disaster
relief qualifies as CSR?
a) Yes
b) No
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Q11. Whether the Reporting of CSR activities is mandatory in
Board Report of a company?
a) Yes
b) No
Q12. ONGC can undertake CSR projects and activities-
a) In India only
b) Both, In India as well as outside India
Q13. CSR activities are directed by which of the following
functional directors in ONGC
a) Human Resource Director
b) Finance director
c) T&FS Director
d) Exploration Director
Q14. Which activity would not qualify as CSR activity in your
opinion?
a) ONGC distributing cycles, computers etc to the
underprivileged
b) Planting of saplings in operational areas by ONGC
c) ONGC providing financial aid to war widow
d) ONGC providing benefits (Medical facilities) to its
employees and their families

Page 61
Q15. Does ONGC organise training sessions to enhance the
understanding of CSR among the employees?
a) Regularly
b) Frequently
c) Not at all
Q16. Match the following according to CSR projects undertaken
by ONGC:-
1.Project Udaan a) Sponsor 50 students from
Class I to VII and another 50
2.Project Sahara students Class VIII to X.

3.Project Nanhi Kali b) This project seeks to

expand livelihood
4.Project Utkarsh opportunities for 400
households in one year
through training of women
in skills like tailoring, soft toy
making etc.

c) A total of 750 students of

J&K at the rate of Rs.
1,21,000.00/ trainees per
batch for period of 90 days
are to be trained in a span of
5 years, to enhanced their
skills and make them
employable
Page 62
 d) Supported this project by
providing 100 beds to the
mentally ill road-side
destitute.

a) 1(b)-2(d)-3(c)-4(a)
b) 1(c)-2(a)-3(d)-4(b)
c) 1(c)-2(d)-3(a)-4(b)
d) 1(d)-2(c)-3(a)-4(b)
Q17. ONGC has taken initiative in long term conservation of
which of the following endangered species:
a) One horned Rhinoceros
b) Red headed vulture
c) Eastern Swamp deer
d) Wild water buffalo
Q18. Which historical monument is not adopted by ONGC for
maintenance as well as cleanliness?
a) Mahabalipuram in Tamil Nadu
b) Ellora caves and Elephanta caves in Maharashtra
c) Golkonda Fort in Hyderabad

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 d) Humayun’s Tomb in Delhi
Q19. Which of the following awards is won by ONGC in the field
of CSR in the year 2016?
a) The FICCI Award
b) The Green Worlds Award
c) The Sustainability Award
d) The WAF Award

Q20. ________ is the official Twitter hashtag used for ONGC

CSR activities.
a) #ongchelp
b) #ONGCCares
c) #ONGCCSR
d) #CSR_ONGC

Page 64
 CHAPTER 5
FINDINGS & ANALYSIS
Today the competition is so much that majority of the
companies are fully concentrating on how to out-beat their
competitor, when to come up with a new product, how much is
to be spent on R&D, whether to diversify or not and which new
market to enter. So the companies have hardly got time to
think about doing something good to the society. But still, there
are some companies, despite paucity of time, are still able to do
good to the society and one such company is ONGC. By looking
at the various CSR initiatives of ONGC, it is very much visible
that ONGC has done a lot for uplifting the society. It has not
confined itself to one particular cause, but with each and every
problem that is being encountered by the various sections of
the society, ONGC has lend its helping hand. ONGC has brought
lights in the life of the people who have suffered because of
man and nature created problems. ONGC has carried out CSR
projects in various sections such as Health Care, Environment
Preservation, Promoting Education, Skill Development, Rural
Development etc.

Page 65
The analysis of the survey, “ONGC – A SOCIALLY RESPONSIBLE
CORPORATE” is as follows:-
Q1. Are you aware of the term CSR?
c) YES
d) NO

QUESTION 1
3% 0%

97%

YES NO NA

INTERPRETATION:- 97% of the employees in ONGC are familiar

with the term CSR.
Q2. If yes, what is CSR in your opinion? (Check all that apply)
e) Charity and philanthropy
f) Responsibility of organisation towards its market
environment
g) Responsibility of organisation towards the society and
public at large
h) All of the above

Page 66
INTERPRETATION: - According to 70% of the employees CSR
means Responsibility of the organisation towards the society
and public at large. 23% of the employees gave correct
response
(i.e. all of the above). The scope of CSR is not limited to the
society and public only, but it also covers the responsibility
towards the market environment as well.
Q3. In which era CSR concept started flourishing?
e) 1930
f) 1960
g) 1950
h) 1970

Page 67
INTERPRETATION: - CSR started flourishing in the era of 1960s.
33% of the employees are aware of the fact.
Q4. Under the provisions of which of the following Acts, CSR
policy is enforced by the Government of India?
e) Indian Contract Act
f) Companies Act
g) Charitable Endowments Act
h) Indian Trade Union Act

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 Q4
0% 0%
6%
15%

79%

Indian Contract Act Companies Act Charitable Endowments Act Indian Trade Union Act NA

INTERPRETATION: - CSR policy is enforced by the Government

of India under the provisions of Companies Act 2013, about
which more than 75% of the employees are aware. But 15%
employees marked Charitable Endowments Act.
Q5. What percentage of net profits is mandatory to contribute
towards CSR activities for any company according to the Act
passed?
e) At least 2.5%
f) At least 2%
g) At least 1%
h) At least 1.5%

Page 69
INTERPRETATION: - Under Companies Act 2013, 2% of net
profits is mandatory to be contributed towards CSR activities.
Around 77% of the employees responded correctly. About 9%
employees thought it might be 2.5%.
Q6. CSR is applicable to any company having a particular profit
amount for the preceding 3 financial years. What is the profit
benchmark for any company for CSR to be applicable?
Any company having:
e) net worth of Rs. 500 Crore or more; or
f) turnover of Rs. 1000 Crore or more; or
g) net profit of Rs. 5 Crore during any financial year
h) All of the above

Page 70
 Q6

1%
11% 12%
9%

67%

net worth of Rs. 500 Crore or more; or turnover of Rs. 1000 Crore or more; or
net profit of Rs. 5 Crore during any financial year net profit of Rs. 5 Crore during any financial year
NA

INTERPRETATION: - . CSR is applicable to any company having

net worth of Rs. 500 Crore or more; or turnover of Rs. 1000
Crore or more; or net profit of Rs. 5 Crore during any financial
year, for the preceding 3 financial years. 67% of respondents
answered correctly. Also 11% employees didn’t responded to
the question.
Q7. What is sustainability?
e) When a product sustains its profit
f) A product made of dependable material
g) When a company creates a product to solve a need for
society and makes a profit
h) A product that is profitable and makes consumer satisfy a
need
Page 71
 Q7

10% 5% 9%
24%

52%

When a product sustains its profit

A product made of dependable material
When a company creates a product to solve a need for society and makes a profit
A product that is profitable and makes consumer satisfy a need
NA

INTERPRETATION: - Sustainability means when a product

sustains its profit. But 52% employees merged it with CSR
concept and answered it as, when a company creates a product
to solve a need for the society and makes profit.
Q8. Sustainability and CSR concern which of the following
aspects of an organization’s behaviour, performance or
impacts? (Check all that apply)
e) Economic performance
f) Environmental stewardship
g) Social responsibility
h) Ethics

Page 72
INTERPRETATION: - Sustainability and CSR are concerned with
the Economic Performance, Environmental stewardship and
Social Responsibility of an organization.
Q9. All of the following are major trends behind the CSR
phenomenon except:
e) Knowledge
f) Globalisation
g) Sustainability
h) The failure of private sector

Page 73
INTERPRETATION: - The failure of private sector is not a major
trend behind the CSR phenomenon and approx. 70% of the
employees responded correctly.
Q10. Whether in your opinion contribution towards disaster
relief qualifies as CSR?
c) Yes
d) No

Page 74
 Q 10

4%
17%

79%

Yes NO NA

INTERPRETATION: - 79% of the employees are aware about the

fact that contribution towards disaster relief qualifies as CSR.

Q11. Whether the Reporting of CSR activities is mandatory in

Board Report of a company?
c) Yes
d) No

Page 75
 Q 11
0%3%

97%

YES NO NA

INTERPRETATION: - The Reporting of CSR activities is

mandatory in Board Report of a company and all the
respondents responded correctly except 3% who didn’t
responded.
Q12. ONGC can undertake CSR projects and activities-
c) In India only
d) Both, In India as well as outside India

Page 76
 Q 12

5%

49%

46%

In India only Both, In India as well as outside India NA

INTERPRETATION: - The employees got confused among both

the options. ONGC can undertake CSR projects only in India.
Q13. CSR activities are directed by which of the following
functional directors in ONGC
e) Human Resource Director
f) Finance director
g) T&FS Director
h) Exploration Director

Page 77
 Q 13
3%1%1% 3%

92%

Human Resource Director Finance director T&FS director Exploration Director NA

INTERPRETATION: - In ONGC Human Resource Director directs

the CSR activities and more than 90% employees possess the
knowledge regarding it.
Q14. Which activity would not qualify as CSR activity in your
opinion?
e) ONGC distributing cycles, computers etc to the
underprivileged
f) Planting of saplings in operational areas by ONGC
g) ONGC providing financial aid to war widow
h) ONGC providing benefits (Medical facilities) to its
employees and their families

Page 78
 Q 14
2% 5% 3% 2%

88%

ONGC distributing cycles, computers etc to the underprivileged

Planting of saplings in operational areas by ONGC
ONGC providing financial aid to war widow
ONGC providing benefits (Medical facilities) to its employees and their families
NA

INTERPRETATION: - All the activities except ONGC providing

benefits (Medical facilities) to its employees and their families
are included as CSR activities and about 88% answered
correctly.

Q15. Does ONGC organise training sessions to enhance the

understanding of CSR among the employees?
d) Regularly
e) Frequently
f) Not at all

Page 79
 Q 15

25%
44%

31%

Regularly Frequently Not at all

INTERPRETATION: - Mostly employees marked the third option

i.e. not at all. This shows that ONGC does not organise training
sessions to enhance the understanding of CSR among the
employees.

Q16. Match the following according to CSR projects undertaken

by ONGC:-

Page 80
1.Project Udaan a) Sponsor 50 students from
Class I to VII and another 50
students Class VIII to X.
2.Project Sahara

b) This project seeks to

3.Project Nanhi Kali expand livelihood
opportunities for 400
households in one year
4.Project Utkarsh
through training of women
in skills like tailoring, soft toy
making etc.

c) A total of 750 students of

J&K at the rate of Rs.
1,21,000.00/ trainees per
batch for period of 90 days
are to be trained in a span of
5 years, to enhanced their
skills and make them
employable

d) Supported this project by

providing 100 beds to the
Page 81
 mentally ill road-side
destitute.

e) 1(b)-2(d)-3(c)-4(a)
f) 1(c)-2(a)-3(d)-4(b)
g) 1(c)-2(d)-3(a)-4(b)
h) 1(d)-2(c)-3(a)-4(b)

Q 16

21% 5%
14%

4%

56%

Option a Option b Option c Option d NA

Page 82
INTERPRETATION: - 56% of the employees are aware about the
CSR projects undertaken by ONGC.
Q17. ONGC has taken initiative in long term conservation of
which of the following endangered species:
e) One horned Rhinoceros
f) Red headed vulture
g) Eastern Swamp deer
h) Wild water buffalo

INTERPRETATION: - ONGC has taken initiative in long term

conservation of Eastern Swamp Deer and 41% responses are
correct. Also 43% employees thought it’s one horned
Rhinoceros.

Page 83
Q18. Which historical monument is not adopted by ONGC for
maintenance as well as cleanliness?
e) Mahabalipuram in Tamil Nadu
f) Ellora caves and Elephanta caves in Maharashtra
g) Golkonda Fort in Hyderabad
h) Humayun’s Tomb in Delhi

Q 18
4%

16%
21%

12%
47%

Mahabalipuram in Tamil Nadu Ellora caves and Elephanta caves in Maharashtra

Golkonda Fort in Hyderabad Humayun’s Tomb in Delhi
NA

INTERPRETATION: - Humayun’s Tomb in Delhi is not adopted

by ONGC for maintenance as well as cleanliness and approx.
50% of the employees are aware about it.
Q19. Which of the following awards is won by ONGC in the field
of CSR in the year 2016?
e) The FICCI Award
f) The Green Worlds Award
Page 84
 g) The Sustainability Award
h) The WAF Award

Q 19

19%

5%
52%
14%

10%

The FICCI Award The Green Worlds Award The Sustainability Award The WAF Award NA

INTERPRETATION: - 52% employees are aware about that

ONGC won The FICCI Award in the field of CSR in the year 2016.
Q20. ________ is the official Twitter hashtag used for ONGC
CSR activities.
e) #ongchelp
f) #ONGCCares
g) #ONGCCSR
h) #CSR_ONGC

Page 85
INTERPRETATION: - #ONGCCares is the official Twitter hashtag
used for ONGC CSR activities but only 17% employees are
aware about it. Mostly (46%) answered #ONGCCSR.

Page 86
CONCLUSION-
According to this survey, the level of awareness of ONGC
employees about the existing Corporate Social Responsibility
activities and policies are that 60% of the employees are aware
about CSR and ONGC CSR while 40% are unaware about it.

Page 87
SUGGESTIONS-

 To increase awareness of employees regarding CSR, ONGC

should conduct workshops, seminars, Quiz competitions.
These activities will increase their knowledge base.
 It should publicize CSR activities internally to all employees
and externally to all other stakeholders by issuing internal
newsletters, uploading news about CSR on ONGC’s Official
Website etc.
 Social media, such as Twitter, Facebook etc., is also a
strong tool for spreading awareness about CSR. Employees
should follow Twitter account i.e, ONGC_CSR.
 Employees should be involved and given responsibility to
figure out different ways and ideas to carry out and
undertake CSR activities.

Page 88