THIRD PARTY

INTERVENTIONS
PRESENTED BY:- ASHA KUMARI
(02316603918)
 INTERVENE
“To intervene is to
enter into an ongoing
system of
relationships, to come
between or among
persons, groups, or
objects for the purpose
of helping them.”
By:-Chris Argyris (July
16, 1923 – November
16, 2013)
 INTERVENTIONS
Interventions are sets of structured
activities in which selected organizational
units engage in a series of tasks which will
lead to organizational improvement.
The intervention is the procedure the OD
consultant uses, after diagnosing an
organizational situation and providing
feedback to management, to address an
organization problem or positive future.
 THIRD PARTY
INTERVENTIONS
THIRD PARTIES
O Intermediaries (or
third parties) are
people,
organizations, or
nations who enter a
conflict to try to
help the parties de-
escalate or resolve
it.
O Third-Party Intervention is an involvement of
person/team into on-going conflict of two
parties like management and union to resolve
conflict.

O The focus of third party intervention is on

improving intergroup relations.

O OD methods provide ways of increasing

intergroup co-operation and communication.
 WALTON’S APPROACH TO
THIRD PARTY INTERVENTION
O Walton has presented a statement of
theory and practice for third-party
peacemaking interventions that is
important in its own right and important
in its own right and important for its role
in organization development.
 ELEMENTS
There are four elements of Walton’s
Model for diagnosis of conflict
situation:-
1. The Conflict Issue.
2. Precipitating Circumstances.
3. Conflict Relevant Acts.
4. The Consequences of the Conflict.
SOURCES OF CONFLICTS
SUBSTANTIVE EMOTIONAL
ISSUES ISSUES
O Involves disagreements O Involves negative
over policies and feelings between the
practices, competitive parties (Examples: anger,
bids for the same distrust, scorn,
resources and differing resentment, fear,
conceptions of roles and rejection).
role relationships. O Requires restructuring
O Require problem -solving perceptions and working
and bargaining behaviors through negative
between the principals. feelings.
 WALTON’S OUTLINE FOR
PRODUCTIVE CONFRONTATION
(Process of addressing conflict)
1. Mutual positive motivation.
2. Balance of power.
3. Synchronization of
confronting others.
4. Differentiation and integration of different
phases of the intervention must be well paced.

5. Conditions that promote openness should be

created.

6. Reliable communicative signals.

7. Optimum tension in the situation.

VARIOUS LEVELS OF THIRD
PARTY INTERVENTIONS
1. VOLUNTARY ARBITRATION:-
In this first phase of third party
intervention, parties mutually agree on
name of person who can resolve
conflict. This third party person is
appointed by free will and consent of
both parties to conflict.
2. CONCILIATIONS:-
In conciliations, parties to conflict are brought to
negotiating table. The government appointed
officer act as facilitator of discussion. Officer help
parties to reach amicable solution to conflict.
3. ADJUDICATION:-

When parties fails to

reach conflict resolution
in previous two levels,
third levels make them
compulsory to do
negations in tribunal or
labor court. Here
parties have to accept
judgment proclaimed
by third party like
tribunal or court.