Communication is a vital part of daily life especially in the workplace.

As per reading an article in the

website, (https://keydifferences.com/difference-between-formal-and-informal-
communication.html), The flow of communication have two types, one is Formal and the other is
informal communication.
Below is the comparative data that the article explains for the differences of the aforementioned types
of communication in an organization:

BASIS FOR FORMAL COMMUNICATION INFORMAL COMMUNICATION

COMPARISON

Meaning A type of verbal communication in A type of verbal communication in

which the interchange of information is which the interchange of information
done through the pre-defined channels does not follow any channels i.e. the
is known as formal communication. communication stretches in all
directions.
Another Name Official Communication Grapevine communication
Reliability More Comparatively less
Speed Slow Very Fast
Evidence As the communication is generally No documentary evidence.
written, documentary evidence is
present.
Time Yes No
Consuming
Advantage Effective due to timely and systematic Efficient because employees can discuss
flow of information. work related problems, this saves time
and cost of the organization.
Disadvantage Distortion due to long chain of Spread of rumors
communication.
Secrecy Full secrecy is maintained. It is difficult to maintain the secrecy.
Flow of Only through predefined channels. Can move freely.
Information

Stating the facts shown above about the differences of communication, let me give you some reflections
on how these two types of communication works in our Organization.

In the Formal Type of Communication the following procedure were established:

1. In material ordering request, a certain flow of communication is used, from receiving of Purchased
order of Customers, a Purchased order Summary is made by Customer Service, then they will transfer
the document to PMP section, this section will check the material stocks to Warehouse, if available a
production schedule is done, if no available material, a purchase request is done and requested to
Purchasing Section. After that, Purchasing Section will create a PO (Purchase Order) sent to Suppliers for
the material availability and delivery schedule confirmation.
2. During Material Ordering, when a Purchase Order will be created, it should undergo certain approval.
From the creation, Purchasing Officer/Staff, a checking is done by the Finance Manager (for Budgeting
purposes), then the approval of the order request from the General Manager. After securing all
signatories, a Purchase Order can be officially sent to the respective supplier. This form of approval
takes