BASIC
lism
d
an
an
it h
g
iona
ace
eetin
ent
owth
team am role
ed
es w
rities
relat
rkpl
ronm
fe s s
.
ce m
l goa objectiv
team
ace
al gr
on nvey wo
k p r io
te
work
icat Workpl
r Pro
ussi workpla
Envi
ssion
bility identify
as a
ls
t wo r
l
men relevant
niza persona
in a
o
ree
ion
Team
deve ain profe
infor n and c
wo rk
n
on
ent
te in
mee
d
Com cipate i
tiona
e Ca
n
mati
a
ts
lopm
plete
r ib e
m un
in
rate
icipa
r ibe
i
nd
onsi
disc
tic
Obta
t
Work
Main
i
Set a
Integ
Desc
Desc
Prac
Com
Part
docu
Part
orga
resp
and
NAME OF TRAINEE
1 Almojallas janela jean / / / / / / / / / /
2 Bongga Irene mae / / / / / / / / / /
3 Cabana Andrea / / / / / / / / / /
4 Dacut Jhon kervey / / / / / / / / / /
5 Escaluna ana mae / / / / / / / / / /
6 Eduave kent philip / / / / / / / / / /
7 Gaot jecel Mary pearl / / / / / / / / / /
8 Laspona Ricarica / / / / / / / / / /
9 Lozala Angelie / / / / / / / / / /
10 Ligtas Grace / / / / / / / / / /
11 Nacion Nikkita / / / / / / / / / /
12 Pahuyo Jeffry Victor / / / / / / / / / /
13 Priscion jannica jean / / / / / / / / / /
14 Santillan mie / / / / / / / / / /
15 Silvero Besty / / / / / / / / / /
Trainer: Nimrod jose B. Eballe
Prepared by:
Nimrod jose B.Eballe
m
ASIC
Set a
nd mee
t wo r
Main k p r io
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t rities
deve ain profe
lopm ssion
ent al gr
owth
Prac and
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tice
and O
safe ccupat
ty Pr io
oced nal Hea
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Iden ures lth
tity h
azar
Date Started:
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Eval ds an
d risk
uate
h a za s
rds a
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nd ri
Cont sks
rol h
azar
Main ds an
d r i sk
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safet
tain o
c s
y aw cupatio
n
August 29, 2019
aren
ess al health
and
Imp
lem
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Infe e nt
c an
and tion Co d Moni
Proc n to
rdur trol Pol r
es icies
Prov
id
work e inform
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orga group a ation to
n b t
cont ization’s out the he
proc
rol p
o i nfec
edur licies an tion
es d
Integ
r
infec ate the
s
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t o
proc ion cont rganiza
edur r ti
e int ol policy on’s
o wo
rk p and
ract
Upda ices
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indus te c on
try kn tinuousl
owle y
Obs dge relevant
e
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proc rve work
edur
es place Hy
gien
Prac e
t
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hygi ice pers
ene onal
groo
ming
and
Pract
hand ice safe a
l in n
Prac
t
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hand ice safe a
ling, nd h
food
, bev storage a ygienic
erag
e, an nd dispo
Iden d ma sa
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tify a teria l of
risk nd re l s
spon
d to
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Clea hygie
n in g n ic
and
Perf d i si n
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or m fecta
com nt
pute
r oper
Plan atio
ns
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and
und
erta p r ep
ken are the
task
Plan to be
a
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und nd prep
erta
ken are the
task
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t o be
Acce
ss in
form
ation
COMMON
Perf usin
or m
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/ prac w g co
mpu
tice orkpla ter
s ce a
nd s
afet
y
Prac
tice
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and work
h p
oper ygiene s lace saf
ation yste e
ms, ty, secu
proc r
Resp esse ity
s an
onds d
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prob
lems appropr
and i a
eme tely to f
rgen a
cy s ults,
itua
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5’s i tions
n wo
rkpl
ace
Envi
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ronm
enta
l pro
tecti
on a
Prov ware
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id e e ness
ffect
iv e c
usto
356 hrs
mer
serv
Appl
y ice
PROGRESS CHART
verb effectiv
a e
resp l commu verbal a
ond
to cu nication nd non-
stom s
e r n kills t o
eeds
FOOD AND BEVERAGE SERVICES NCI
356 hrs
Appl
y
verb effectiv
SS CHART
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al co e
resp mmu verbal a
ond
to cu nication nd non-
stom s
e r n kills t o
eeds
Prov
id
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AGE SERVICES NCII
to cu e prom
stom pt an
er d qu
ality
serv
ic e
Han
dle q
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fax m ue
achi ries thr
ne, i o
nter ugh tele
net a p
nd e hone,
Han - m ail
d
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evalu le custo
ation me
and r compla
reco
mme ints,
ndat
PRE ions
PAR
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ROO E TH
M
SER /REST E DININ
VICE AUR G
ANT
ARE
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Take A FO
table R
rese
rvati
Prep ons
a r e s
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equi
pme ervice s
nt tatio
ns a
nd
Set-
up t
he t a
bles
in t h
e din
ing a
rea
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Set t
dinin he mood
g are /am
a bian
ce o
WE L f t he
C
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FOO OME G
D AN U
D BE ESTS AN
VER D
AGE TAKE
ORD
Welc ERS
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o me
and
gree
t gu
ests
Seat
the g
uest
s
T ak e
food
an d
be
T ak e
food
an d
beve
ra ge o
Liais rders
area e betwe
s en k
it c h e
n an
PRO d se
M rvice
PRO OTE F
DUC OOD
TS AND
BEV
ERA
GE
Kno
w th
e pro
duct
Und
erta
ke S
ugge
stive
Carr selli
y ou ng
t Up
selli
ng s
trate
gies
PRO
VID
SER E FO
V OD
TO G ICES AND
UES BEV
TS ERA
GE
Serv
e foo
d or
ders
Assi
st th
e din
ers
Perfo
serv rm ban
ice quet
or ca
CORE COMPETENCIES
terin
g foo
Serv
e Be d
vera
ge O
rder
Con s
c
dow lude foo
n di
ning d servic
area e an
d clo
PRO se
VID
E RO
OM
SER
VICE
Take
orde and pro
rs cess
room
serv
Set u ice
p tra
ys a
nd t
rol
Set u
p tra
ys a
nd t
rolle
ys
Pres
e
orde nt and s
rs to e
gues rve food
ts and
beve
rage
Pres
ent r
oom
serv
ic e a
ccou
nt
Clea
r aw
ay ro
om s
ervic
e eq
u ipm
ent
REC
EIVE
CON
CER AND HA
NS NDL
E GU
Liste EST
n to
the c
omp
laint
Apol
ogize
to th
e gu
est
Take
prop
er ac
tion
on t
he c
Reco o mp
rd c laint
omp
laint
INST
ITUT
ION
AL A
SSE
SSM
ENT
