CABARROGUIS CAMPUS

Cabarroguis, 3400 Quirino

www.qsu.edu.ph
COLLEGE OF BUSINESS ADMINISTRATION qsu.cabarroguis@gmail.com
0917-126-9160

TQM PROCESS IMPROVEMENT AND PROBLEM SOLVING SEQUENCE

PLAN DO CHECK ACTION

 Follow the  Products  Putting a CCTV
 Putting a tarpaulin or signage for the business to be known. Suggested retail should be camera to
 Making sure the safety of customer price. approved by ensure the
 Orderliness and well organized and standardized the products.  Make sure that DOH and safety of
you have BFAD. customer and
original and the business.
known
products.

DEFINE THE IDENTIFY POSSIBLE EVALUATE MAKE CHANGE TEST CHANGE TAKE PERMANENT
PROBLEMS CAUSES POSSIBLE CAUSES ACTION
A. MARKETING  High  Marketing  Putting a  Inspection
 Limited Competition  Add more Strategy Tagline  Screening
Products  Limited Supply suppliers

B. FINANCE  Mis-  Always evaluate  Upon  Decide to create

 Low Profit management  Faulty situation that evaluating the a budget after
transactions affects the decisions, developing your
that affects the operation of the increase in strategies;
income of the business. profit is met. regardless,
business. calculate the
 Make sure that total cost of
don’t use the implementation
business fund and revise your
for personal marketing
use. strategies as
necessary to

LINE OF BUSINESS/ REGISTERED NAME: LANILEX MART EVALUATOR: REAH, JENILYN, SHERWIN, MARITES, JOEZEL
LOCATION: SAN LEONARDO, AGLIPAY, QUIRINO DATE: OCTOBER 19,2019
 work within
your financial
means.
C. HUMAN  Cost and  Giving the right  Make sure that  Making sure  Good
RESOURCE benefits salary and you have that you have a management of
 Lack of benefits of friendly good manager.
employee employee. employees. management  Manager
 Giving the best motivates his
service employees,
unlike boss
type.
D. PRODUCT  More  Giving a  Making feel to  Taking
MANAGEMENT  High profit competitors discount and the customer advantages of
 Not following freebies. easy and the location
retail price  Giving free convenient to
taste or trial shop.

LINE OF BUSINESS/ REGISTERED NAME: LANILEX MART EVALUATOR: REAH, JENILYN, SHERWIN, MARITES, JOEZEL
LOCATION: SAN LEONARDO, AGLIPAY, QUIRINO DATE: OCTOBER 19,2019