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How to formalize your values

and turn them into something


actionable

comet 2019
VIRGILE RAINGEARD YOANN LOPEZ
Head of People Head of Brand

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comet 2019
Why culture?

Brian Chesky (Co-founder & CEO Airbnb):


“ A shared way of doing things”

Dr. Cameron Sepah:


“Who you hire, fire, and promote”

Culture is what people do when there’s no clear


directives
What we did first: find some values

Transparency
Because we’re fighting an opaque industry, we’ve decided to be fully transparent internally and
externally

Humility
We’re only humans and we accept to make some mistakes as long as they make us grow
stronger

Grit
We’re resilient. We want to succeed

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Some limits
- Not clearly defined
- Not action-oriented
- Not explicit

i.e. : sentences like this were common “I feel that this


person is not aligned with our culture”. OK, but why
exactly ?
Values v2.0

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Values v2.0: our target

01
Authentic 02
Explicit 03
Actionable

Debate: should a value be divisive ?

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How? (1/4): Founders
Workshop “founders only”* (3H)

During a retreat / neutral facilitator

Workshop starter: who do you put in a


rocket to build comet on Mars?

What does an ideal comet employee


look like?

What does he/she does not look like?

..
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How? (2/4): Astronauts

Same set of questions*

Unbiased (previous results hidden)

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How? (3/4): Consolidation

Consolidating results from both


workshops

Brainstorm-mode: no filter!

Differenciating definition vs
“catchphrase”

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How? (4/4)- Team survey

● role: alignment of entire team + skimming


● Important: separation of titles & descriptions

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We ended up with these 4 values
01 02

Give a shit Human before all

Care for others and care for the work you do. We’re aiming high, and we hire rockstars to help
Comet is not “just a 9 to 5” you can sleepwalk us get there. But no one is perfect : we’re all
your way through. We accept failure, we don’t humans making mistakes every day but
accept lack of effort. constantly learning from them. We not only
accept, but cherish that.

03 04

It’s happening now Trust by default

comet is a once in a lifetime journey: let’s not Your opinion matters from day zero. You’re here
waste our chance. Dreams are only reachable for a reason, and we let you work your magic.
by taking risks every day. Be yourself, and trust others!

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Using values in our
People process

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Using values in our People process

“Culture is defined by who you hire, fire, promote”

-> Hiring (see after)


-> Regular values-alignment reviews
-> Continuous recognition
-> Employee departures
○ ...

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Focus: hiring

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Ongoing: posters

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Key takeaways

01 02 03

Don’t wait too long Involve everybody Culture is not a shiny


object
Defining your values when The essence of the culture
you’re a relatively small team is starts with the core team, but Turn your culture into
way easier than when you’re eventually, everybody will have something actionnable. You
organization has hundreds of to buy-in and to help the culture don’t do that just to put posters
employees. to grow and evolve. on your walls. Use it to hire,
promote, fire, and align your
entire organization.

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Thanks, and Let’s
stay in touch!

Virgile Raingeard Yoann Lopez


virgile@comet.co yoann@comet.co

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