refers to two aspects -> obligation- responsibility
and blame- responsibility
Obligation-responsibility requires that one exercise
a standard of care in one’s professional work. Engineers need to be concerned with complying with the law, adhering to standard norms and practices, and avoiding wrongful behavior. However, this may not be good enough. The standard of care view insists that existing regulatory standards may be inadequate because these standards may fail to address problems that have yet to be taken adequately into account. Blame-responsibility. This is a fundamentally negative and backward-looking concept of responsibility.
Unfortunately, we have a tendency to focus on the blaming end
of this evaluative spectrum.
We seem more readily to notice shortcomings and failures than
the everyday competent, if not exceptional, performance of engineers • THE STANDARD OF CARE “ An engineer is not liable, or responsible, for damages for every error. Society has decided, through case law, that when you hire an engineer, you buy the engineer’s normal errors. However, if the error is shown to have been worse than a certain level of error, the engineer is liable. That level, the line between non-negligent and negligent error, is the ‘‘standard of care.’’ - Joshua B. Kardon case – 17 : Hyatt Regency Walkway disaster. why those in charge of the construction of the Kansas City Hyatt Regency hotel were charged with professional negligence in regard to the catastrophic walkway collapse in 1981 ? Case 6- Citicorp Show how it is quite possible for regulations to fail to keep pace with technological innovation ? • BLAME-RESPONSIBILITY AND CAUSATION The inquiry that followed the loss of Challenger Columbia Space shuttle Accident of 1986 suggests that the crew found much wrong with NASA's internal culture. Explain . If organizations can be causes, can they also be morally responsible agents, much as humans can be? LIABILITY A practical way of examining moral responsibility is to consider the related concept of legal liability for causing harm. Legal liability and moral responsibility is usually associated with negligently causing harm. In law, a successful charge of negligence must meet four conditions: 1. A legal obligation to conform to certain standards of conduct is present. 2. The person accused of negligence fails to conform to the standards. 3. There is a reasonably close causal connection between the conduct and the resulting harm. 4. Actual loss or damage to the interests of another results DESIGN STANDARDS ( Case 6 – Citicorp & Case 27 – Pinto )
Engineers have the freedom to adapt their designs to local, variable
circumstances. This often brings surprises not only in design but also in regard to the adequacy of formal standards of practice. Design operates on the edge of ‘‘the new and the untried, the unexperienced, the ahistorical.
Thus, as engineers develop innovative designs (such as
LeMessurier’s Citicorp structure), we should expect formal standards of practice sometimes to be challenged and found to be in need of change—all the more reason why courts of law are unwilling simply to equate the standard of care with current formal standards of practice.
Ford Engineers suggested alternate designs with protective buffer
but was not considered by the company as it satisfied existing standards. What were the consequences ? THE PROBLEM OF MANY HANDS If a harm has resulted from collective inaction, the degree of individual responsibility of each member of a putative group for the harm should vary based on the role each member could, counterfactually, have played in preventing the inaction, this the principle of responsibility for inaction in groups. IMPEDIMENTS TO RESPONSIBLE ACTION
• Self-Interest : Managers sometimes advance their careers by being
associated with successful and on-schedule flight.
• Self-Deception : NASA managers seem to have convinced
themselves that past successes are an indication that a known defect would not cause problems, instead of deciding the issue on the basis of testing and sound engineering analysis
• Fear - Even when we are not tempted to take advantage of others
for personal gain, we may be moved by various kinds of fear—fear of acknowledging our mistakes, of losing our jobs, or of some sort of punishment or other bad consequences
• Ignorance - An obvious barrier to responsible action is ignorance of
vital information • Egocentric Tendencies -A common feature of human experience is that we tend to interpret situations from very limited perspectives and it takes special efforts to acquire a more objective viewpoint. This is what psychologists call egocentricity.
• Microscopic Vision – we see things only in the narrow field of
resolution on which the microscope is focused. We gain accurate, detailed knowledge at a microscopic level. At the same time, we cease to see things at the more ordinary level.
• Uncritical Acceptance of Authority - Most engineers are not their
own bosses, and they are expected to defer to authority in their organizations
• Groupthink - Engineers mostly work in groups and there are
situations in which groups come to agreement at the expense of critical thinking . Janis symptoms of groupthink
1. an illusion of invulnerability of the group to failure
2. a strong ‘‘we-feeling’’ that views outsiders as adversaries or enemies and encourages shared stereotypes of others 3. rationalizations that tend to shift responsibility to others 4. an illusion of morality that assumes the inherent morality of the group and thereby discourages careful examination of the moral implications of what the group is doing 5. a tendency of individual members toward self-censorship, resulting from a desire not to ‘‘rock the boat’ 6. an illusion of unanimity, construing silence of a group member as consent 7. an application of direct pressure on those who show signs of disagreement, often exercised by the group leader who intervenes in an effort to keep the group unified; 8. mindguarding, or protecting the group from dissenting views by preventing their introduction