EXHIBIT 1 SCOPE OF WORK

1.1 Background
A. Description of King County and Business Resource Center
1. King County is the most populous county in the State of Washington and is the
financial, economic and industrial center of the Pacific Northwest region. There
are 39 incorporated cities within King County. The County provides a broad range
of services including public transportation, road construction and maintenance,
wastewater treatment, flood control, agricultural services, parks and recreation
facilities, law enforcement, criminal detention, rehabilitative services, court
services, tax assessments and collections, land use planning and permitting,
zoning, public healthcare, emergency medical services, election services, animal
control, and the disposal of solid waste.
2. The Business Resource Center (BRC) is a King County office in the Department
of Executive Services. The BRC is dedicated to the operational support and
enhancement of Oracle ERP related systems:
a. Oracle E-Business Suite (EBS) financials and procurement system and
b. PeopleSoft HCM for HR, Benefits, Time & Labor and Payroll.
c. Hyperion Public Sector and Budgeting system. It is primarily supported by
the County’s Performance, Strategy and Budget Office with the BRC
providing DBA support to Hyperion.
B. Description of King County’s Oracle BI Analytics Implementation Project
1. Over the last year, the BRC conducted a Business Intelligence (BI) assessment
project to determine the best County-wide Business Intelligence approach and
solution to replace Oracle Discoverer and provide the business community easy-
to-use, self-service access to integrated information from the central ERP
systems – EBS, PeopleSoft and Hyperion.
2. The Business Intelligence platform solution is Oracle Business Intelligence
Applications. It is expected that the standard, out-of-the-box OBIA/ODI data
warehouse functionality will meet the majority of the data warehouse
requirements and that the OBIEE standard dashboards and reports can be
customized to provide the basis for the required analytics requirements. Products
purchased include:
a. OBIA/ODI, OBIEE 12c, Visual Analyzer
b. Financial Analytics, Procurement & Spend Analytics, Project Analytics, HR
Analytics.
3. In addition, to implementing Oracle BI Applications, King County will also
establish a Business Intelligence Competency Center (BICC) that will develop the
Data Governance, Training, Change Management, and Support functions
required to ensure a successful on-going ERP BI Program.
4. The King County internal BI customers for this project are comprised of Finance
and HR central services groups and business users from approximately 22
distributed, autonomous agencies (such as Department of Transportation,
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Exhibit 1 Scope of Work
 Sheriff’s Department, etc). The expected number of OBIEE business users is
approximately 1200 where 1000 are expected to be casual users; 150 analytical
users and 50 power users who will eventually serve as the departmental business
user experts.
1.2 Objective
With this RFP King County’s Business Resource Center seeks a qualified Business
Intelligence Consulting Company who has a solid methodology and a team with extensive
experience implementing and architecting Oracle’s Business Intelligence Applications, and
delivering business training. The Consulting Company will provide BI industry best practice
and quality assurance for solution design and project execution approach including advice
on roll-out and support strategy.
A. Services required are:
1. Architecture expertise Data Warehouse (OBIA 11.1.1.10) model content and
design; ODI ETL architecture content and performance; and OBIEE RPD and
analytics design and performance specifically related to EBS R12.2.5, PeopleSoft
9.2 and Hyperion 11.1.2.1 as source systems.
2. OBIEE training including:
a. standard OBIEE course curriculum
b. standard Visual Analyzer course curriculum
c. making King County specific data content enhancements
d. OBIEE training content and delivery for:
(1) casual users
(2) analytical users
(3) “Power Users” with emphasis on “train-the trainer” approach
e. Visual Analyzer training content and delivery
B. The diagram below describes at a high level the scope of the Oracle BI Analytics
Project.

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Exhibit 1 Scope of Work
 C. The project implementation timeline is 18 months employing three - 6 month “iterative”
releases. The diagram below delineates the expected scope for each release. OBIEE
training for the selected sets of power users, analysts, and casual users shall be
conducted prior to each release.

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Exhibit 1 Scope of Work
 D. The Contractor shall provide the following resources with the required skills and
expertise:
1. Senior Oracle BI Applications Solution Architect [1.3, A.]
2. Senior Oracle BI Applications OBIEE Trainer [1.3, B.]
3. Oracle BI Applications System Admin and DW (OBIA) DBA [1.3, C.]
1.3 Detailed Scope of Work Requirements
A. The Oracle BI Applications Solution Architect responsibilities include:
1. Perform project initiation activities:
a. Participate in initial project overview and initiation meetings
2. Perform solution architecture validation and verification consulting
a. ODI (ETL) strategy recommendations
b. ODI/EBS VPD analysis and recommendations
c. OBIEE design standards recommendations
d. OBIEE dashboard/report design
e. Best practices for work with Exadata and Exalytics
f. Quality review for testing methodology, tools and execution
g. Develop OBIEE Foundation Suite road map to include Hyperion, Essbase
and BI Publisher.
B. The Oracle BI Applications OBIEE trainer responsibilities include:
1. Participate in the ERP BI project TNA (training needs assessment) to gain a
comprehensive understanding of the KC business user population and their
training levels
2. Provide and prepare OBIEE training curriculum and materials (student hands-on,
on-line, videos, etc) for each customer segment (casual, analyst, power user) with
the BI team
3. Amend, if appropriate, based on BI team feedback
4. Provide suggested Power User certification requirements/ process
5. Participate/assist with refining BI release training plans
6. Participate/assist with class logistics (scheduling, room prep, etc)
7. Conduct OBIEE training classes for each user segment
C. The Oracle BI Applications System Admin and DW (OBIA) DBA will have experience
with Oracle Exadata and Exalytics. Responsibilities include:
1. Daily database administration activities (including backups)
2. Work in collaboration with King County to install and configure BI applications and
technical products on Exadata and Exalytics
3. Configure In Memory database on Exalytics

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Exhibit 1 Scope of Work
 4. Performance Tuning
5. Data Base cloning
6. Database Installs
7. Fact Table partitioning
8. Index analysis
9. Data compression
10. Linux shell scripting
11. Establish enterprise backup solution for BI servers and databases
12. Work in collaboration with King County to adopt DBA standards and best
practices
13. Conduct backup and restore testing
14. Participate in load testing and intrusion testing
15. Setup and manage virtualization if appropriate
16. Setup DataGuard replication if appropriate
17. Manage Cloud Service environments
18. Documentation of DBA procedures

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Exhibit 1 Scope of Work