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BSBWOR501 Assignments Manage Work Priorities and Professional Development
BSBWOR501 Assignments Manage Work Priorities and Professional Development
Hints: - The following hints will assist when preparing reports for submission
Report format:
Executive summary
An executive summary is a very useful tool in communicating your information to busy people. It is essentially a
short summary (often no more than a page) of the report objectives, findings, and conclusions.
Contents
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their way around the report but it also gives an indication of what is in the report and the structure.
Introduction
The introduction should set the scene for the report by concisely describing the reason for the report and the
background or history relevant to the report.
Body
The body should address the main information including:
• objectives of the review;
• how the review was conducted, who was consulted, etc.; and
• results of the review and key issues identified.
Summary/Conclusions/Recommendations
Your conclusions should be clearly justified with reference to the results of the review. Your recommendations
should be made twice, briefly in the opening summary or Executive Summary and then in more detail in the
recommendations section.
www.training.gov.au
http://www.swinburne.edu.au/stuserv/workshops/onlinematerials/Web%20Effective%20Study%20Skills_files/1VA
K%20assessment.pdf
http://www.businessballs.com/vaklearningstylestest.htm
http://office.microsoft.com/en-au/excel-help/present-your-data-in-a-gantt-chart-in-excel-HA010238253.aspx
Scenario
You have just been promoted to the role of Store Manager for the CA City Retail Department Store. You will be
reporting to a Retail Group Manager, you have six department supervisors, they all have different roles and hours.
With so much to complete, the best way to get things in order is to set some goals. Access the CA City Intranet for
details regarding organisational plans and any other information you need. Good luck!
In order to fulfil the requirements for this unit you will need to use these areas of management that CA City and the
CEO have decided to focus on as priorities for the department store.
Hire employees: Improve ability to recruit online across the organisation
Training and development: Identify requirements for training and development for each department.
Networking: Work with local businesses to increase collaborative opportunities.
Time management: Stay on top of deadlines
Marketing materials: Review effectiveness of current marketing materials.
Stakeholder Reports: Provide updates to management team on a weekly basis.
It is expected that you will demonstrate management of your personal work priorities and professional
development (including how you will monitor the plan) using technology.
Professional Goals.
Hire Improve ability to recruit online To upgrade the Department Store employment program by the end of the
across the group week I will enlist the help from IT departments, to create a recruitment page
employees and update the software” E-Recruit” within the organization website. By the
last week in January 2017 I will expect the program completely up and
running . That system will allow us to improve the process efficiency for
80% of applications being finalized within 30 days.
Networking Work with local businesses to The first week in March 2017 I will organize to meet with other local
increase collaborative opportunities. businesses, to gain some insight on the best marketing strategies. I will
implement these with store departments so we can create efficient marketing
goals. I have been expecting work efficiency increase by 20%.
Time Stay on top of deadlines. To stay on top of all tasks undertaken for Retail Group every department
management manager are entering deadline dates into the Department store planner today
19.12.16 by 3P.M. They are also setting the reminders on personal
computers today 19.12.16.. With new time management program I have
been expecting the increase in productiveness by 25%
Training and Identify requirements for training and In the last week of February 2017 I will meet with all heads of the
development development for each department departments and assess what training will be required. This will enable me
to start coaching process of each individual allowing me 1 hour per week to
be completed by the middle of August. With the new training program I
have been expecting an increase in work productivity by 25%.
Q2
Create two ‘SMART’ personal work goals to ensure you are able to fit in with the organisations’ goals. Justify
your choices by explaining how your goals are aligned with the organisation and how they consider demands on
your time and energy. Hint: Even though you are planning personal work goals, you still need to consider how
you will maintain a healthy work-life balance. You must refer to this concept in your answer. Minimum 150
words.
Personal Goals
Area o f Ta s k t o co mp let e Go a l
M a na g e me nt
U p g r a d i n g my o w n Participate in seminars To be ab le to prepare upgrad e for the Department
p r o f e s s i o n a l s ki l l s i n “ U p g r a d i n g E - R e c r u i t s o f t wa r e “ s t o r e e m p l o y me n t p r o g r a m b y t h e e n d o f J u n e I w i l l
H u ma n R e s o u r c i n g a s run by th e Vendor. need to update my knowled ge on “Recruit” software.
part of the 2017 PD I w i l l p a r t i c i p a t e i n s e mi n a r s o n c e p e r mo n t h w i t h i n
program and the n e x t 6 mo n t h . . It w o u l d b e e x p e c t e d t o i n c r e a s e
E mp l o y me n t p r o g r a m . accuracy of choosing professional emp loyee b y 30%.
R a n ki ng SMART GOAL P r i or i t i s a t i o n t o ol J us t i f y y o ur c h oi c e
Stay on top of dead line
1 Use the Group daily Organize the time to achieve
planner and reminders on all tasks and goals within
personal computers deadlin e of 6 month.
D a i l y p l a n n e r r e mi n d e r
h e l p s t o p r i o r i t i z e t a s ks
U p g r a d i n g m y o wn p r o f e s s i o n a l
3 skills in human resourcing as part Personal time for training It w i l l b e n e f i t m e i n
of the 2017 PD program and the t h a t wi l l r e f l e c t o n achieving th e goal and
Employment program. company goals following th e time lin es.
Q4
Create a plan of action, based on your prioritisations to ensure you’ll meet these goals. Set milestones
throughout the year that will enable you to measure your performance. For example, one task may take five
months to complete.
Organizational goal
Learning current
Organize coaching from the Business
software for daily 1 day / 1 hr Feedback certificate on “one on one session”
Administrator of the Department store.
planner.
In my leisure
Organize the AH time, during
Teach my family members to organize their
routine time current public Happy family, balanced life style.
leisure time.
management . holydays, in my
own space
Organizational goal
Im p r o v i n g m y o wn p r o f e s s i o n a l s k i l l s i n H u m a n R e s o u r c i n g a s a p a r t o f t h e u p g r a d e d e mp l o y me n t & t h e 2 0 1 7 P D
programs.
2 days/1 hr per
Organize one on one study for day IT Feedback certificate on “one on one”
current “E-recruit software” with IT Conduct 2 sessions with IT specialist. training sessions indicated in the 2017
department Complete within 1 Individual PD program.
week.
6 days/ 2 hr per
Apply and participate in the Vendor day
Participation certificate in the
Annual serious of seminars “ Participation in free 6 Vendor seminars
seminars
Upgrade for E-Recruit software” Complete within 6
month.
Organizational goal
Im p r o v i n g t e a m m o r a l e b y i n t r o d u c i n g t h e e m p l o y e e s t o l o c a l b u s i n e s s n e t w o r k i n g
1 day/1.5 hr AH
Contact the local business network The Minutes meeting reports
Run the minutes meeting with members of the
administration to learn the unknown Attending
Network regarding mutual collaboration.
marketing strategies. meetings once
per month AH
Training and Development: Identify requirements for training and development for each department.
Personal Goal
Q5
You may decide that you need to fill in some gaps in order to meet your goals. This could be achieved through
formal and informal training.
5a Using http://training.gov.au (see Appendix A for assistance on how to use this site) find a unit of
competency that you could complete to help assist you in the achievement of your ‘SMART’ goals.
Professional goals
3 In the last week of February 2017 I will meet with all heads of the
Training and departments and assess what training will be required. This will enable me Course Code: BSBMGT 502
development to start coaching process of each individual allowing me 1 hour per week to Manage People Performance
be completed by the middle of August. With the new training program I
have been expecting an increase in work productivity by 25%.
4 To stay on top of all tasks undertaken for Retail Group every department
Time manager are entering deadline dates into the Department store planner today Course Code: BSBPMG410
management 19.12.16 by 3P.M. They are also setting the reminders on personal Apply project time management techniques
computers today 19.12.16.. With new time management program I have
been expecting the increase in productiveness by 25%
Personal goals
Ranking SMART Personal Goal Unit of Competency
2
T o i m p r o v e t e a m m o r a l e I wi l l u n d e r t a k e t e a m b u i l d i n g Course Code BSBWOR502
activities once p er month that introduce mutual Lead and manage team effectiveness.
understanding and better opportunities to local businesses
I wou ld like my emp loyee not only work productively but
to maintain also th eir life style after working hou rs. Such
approach would be expected to double the work
efficiency.
5b As a Manager you will also learn from other Managers. Research three possible networking opportunities
in your area. One of these may be an online forum.
Possible Networking Opportunities
1. LinkedIn
2. Email Networking
5c Explain how the unit of competency and the networks you have identified will help you achieve your
goals? How would you fit the training and networking into your working week?
How the unit of competencies and the networks you have identified will help you achieve your goals?
The unit of competencies that are listed above can help me achieve my goals by providing me more knowledge and ideas while the networks identified
above will help me to gain more knowledge about other businesses, how they operate and develop their marketing strategies.
How would you fit the training and networking into your working week?
This can be done by making sure that my daily planner is adjusted and up-to-date with all the tasks that I need to do.
Q6
Now that you know which unit of competency you would like to undertake, find two registered training
organisations (RTO’s) that offer these courses. Select a training organisation that offers training styles that most
suit your style of learning.
Tip You will need to complete the ‘VAK Learning Styles Self–Assessment Questionnaire’ provided as an
Appendix in the eBook or internet search an online VAK questionnaire, use the section in your eBook
relating to development opportunities to help you, section 3.3.
Training organisations
Career Australia Education Institute Melbourne City Campus
PART 4
Q7 Outline two strategies, one personal and one professional, which you can use to make sure your new team
gets off to a good start with you as their Manager.
Q8 Explain how you would revisit your plans from question four, six months after developing your plan.
8b Which personnel would you need to consult in order to evaluate your plans?
8c Draft an email to one of the personnel mentioned in ‘b’ seeking feedback on your plans.
Hi Tony,
We are now coming to the end of our 6 month deadline of all tasks and goals that we implemented.
It would be greatly appreciated if you could take a look at how we have progressed. Any feedback from you would be very helpful.
Thank you for your support.
Kind Regards
Rimma Zipman
The Store Manager
8d How would you use the information you receive from them?
Any feedback given would be taken on-board, wherever and whenever it would be positive or if there are way to work on strengthening
our skills. For instance,. If we need more training, I will re-evaluate my schedule and arrange for more training in the area's that need
improving.
8e You’ve received feedback from your Manager. He is happy with your results so far, so has asked you to
take on the responsibility of purchasing for the next six months. What new skills will you need and how
will they help you to maintain your competency as a Manager?
Purchasing responsibilities
Select providers and develop contracts. Understanding of Contracts: legal and contractual
relationship, control, monitor contractor performance.
Manage claims and variations to the contract
Plan procurement. Procure goods and services Procedural knowledge: Ability to Trace goods
delivery from purchasing order via suppliers via
transportation to the company and to end user.
Submission Checklist
Completed responses to all questions
Personal Development Plan: including any reviews and other documents as needed
For example: To complete a diploma of business, you need to study a total of eight units of competency.
Course
The myskills.gov.au site uses the term ‘course’; which applies to the study of units of competency within certificate, diploma
and advance diploma qualifications.
Course Unit
This term is used on the myskills.gov.au site to represent the unit of competency (or units of study) that are approved within
the qualification. Some units will be core units (meaning they are compulsory); some will be elective units (meaning you may
select the elective units that best suit your needs).
1. Visit Training.gov.au/
2. Select the ‘Course & training providers’ section (web page moves to myskills.gov.au).
3. Enter details of the course you are interested in or your desired career.
4. You will see a list of qualifications that relate to your interest or career.
5. Select a qualification to find out more information. Ensure the qualification you select does not have superseded
under the unit code. As this means it is no longer available.
6. At the top of the page there are a number of tabs available: ‘Course Overview’, ‘Training providers’ and, ‘Career
Pathway’, ‘Student outcomes’, ‘Course details’. You should explore all of these tabs. Read all the information available
on the qualification. You should then click on the tab course details. Scroll down this page and you will see all the
units of competency that are able to be completed within the qualification.
7. Select a unit of competency by clicking on the blue unit title.
For example: Promote innovation in a team environment. BSBINN301
8. Now you will see more information on that unit of competency. Repeat steps 5-7 until you find a unit of competency
you are interested in which, matches your identified development needs.
9. Make a note of the unit code and title.
10. Now go back to Training.gov.au
11. Select ‘National Register of VET’
12. In the ‘Quick Search’ box to the right of the screen, enter your unit code or unit title in the search field.
14. On this screen you will see all the information you require to fully understand the elements and performance criteria
that apply to this unit of competency.
You can phone the training organisation to find about more about the course and if they deliver it in a face to face classroom
learning environment.
Name
Give details of an organisational goal you have identified in your business plan and job description
Describe the ‘Personal Work Goal’ you wish to set for yourself so you can achieve the above organisational goal
What needs to How long will How will you measure success?
What action is to be taken?
be done? this take? Use S.M.A.R.T. formula.