Business Analytics – it is iterative and it is the STEPS IN BUSINESS ANALYTICS
methodological exploration of the organizations data with
1. Define the business goals and/or objectives. respect or with the use of statistical analysis/ quantitative 2. Identify or select your statistical tools. tool/methodology. Iterative – series of mathematical equations. 3. Acquisition of data from one or more source. 4. Store data with a database. Analysis uses mathematical equations and in 5. Initial Analysis higher analytics, one must form their own Analytical tools serves from spreadsheets with models. statistical functions to complex data mining and Business Intelligence – making use technology in the predictive modeling. collection and analysis of data for business decision- Development of predictive models involves data making process. networks – typically in a database using the scenes to optimize the reel decisions and BUSINESS INTELLIGENCE VS. BUSINESS ANALYTICS business process. Intelligence Analytics BUSINESS ANAYTICS APPLICATIONS Questions Being Asked Varieties of Business Analytics tools: What happened? Why did it happened? 1. Data Visualization Tools 2. Business Intelligence Reposting Software When did it happened? Will it happen again? 3. Self-service Analytics Platforms (Tableau, Qlik) What will happen if we 4. Statistical Analytics Tool Who? change X? 5. Big Data Platforms What does the data tells FIVE SPECIFIC TYPES OF ANALYTICS How many? us that we fail to ask? 1. Fundamentals of Business Analytics – Concept Structural In-depth and Theory Items Included 2. Data Analytics – data mining Statistical/Quantitative 3. Descriptive Analytics – tracts the key Reporting – includes key Analysis – making use of performance indicators (KPI’s) to describe the performance indicator the statistical data in enterprise per se, and its business operations analysis. 4. Predictive Analytics – trend data to assure the Automation Monitoring Data Mining – exploring livelihood of future outcome. and Alerting - thresholds big data 5. Prescriptive analytics – uses past performances Predictive Modeling – to generate recommendations about how to designed formulas in handle similar situations in the future. Dashboards order to arrive at the interpretation of the data BENEFITS OF BUSINESS ANALYTICS Scorecards Multiple-varying analysis Enable data-drive decision that has the potential OLAP to increase profit and improve efficiency With predictive analysis, allow business to plan Ad-hoc Query for the future in ways that were previously Helps company make informal business decisions By modeling the outcomes and understanding the past guess work is minimized
FUNDAMENTALS OF BUSINESS ANALYTICS 1
Present meaningful, clear data to support ARTIFICIAL INTELLIGENCE – USE decision making and convince stakeholder.
BUSINESS INTELLIGENCE Sales
Various technologies and tool To collect and to analyze business data
ARTIFICIAL INTELLIGENCE
Explores the use of computer system to mimic
various human intelligence, such as problem solving, learning and judgement. 1st Qtr 2nd Qtr 3rd Qtr
GOALS OF BUSINESS INTELLIGENCE
Aims to streamline the process of collecting, BUSINESS ANALYTICS IN PRACTICE
reporting, and analyzing data. Financial Analytics Human Resource (HR) Analytics “Intelligence doesn’t tell you what to do, but it tells Marketing Analytics you what was and what is.” Healthcare Analytics – Michael F. Gorman, Operation Management and Supply-Chain Analytics Science, University of Payton, Ohio Analytics for Government and Nonprofits Sports Analytics Web Analytics Business Intelligence can turn reams of noisy data Capital Budgeting - Capital budgeting is a method of into coherent pictures, but they are not designed analyzing and comparing substantial future investments to provide clear prescriptions for how that data and expenditures to determine which ones are most shows he used for decision making. worthwhile. In other words, it’s a process that company GOALS OF ARTIFICIAL INTELLIGENCE management uses to identify what capital projects will create the biggest return compared with the funds Modelling Human Intelligence invested in the project. Each project is ranked by its Key to answer questions: potential future return, so the company management can o Can machines learn and adapt? choose which one to invest in first. o Can machines develop reliable intuition? It can provide human operations like Inflation Rate – loss of value of purchasing the materials. prescriptions and can act on those prescriptions Legal barometer. automatically Business Risk (Risk Factor) – is any exposure a company or BUSINESS INTELLIGENCE – USE organization has to factor(s) that will lower its profits or lead it to fail. Business risk comes from different sources Microscope including consumer taste and demand, the overall o Organize economy, and government regulation. The higher the risk, o Analyze the higher the returns. o Visualize data Emails, chatbots, and social media Financial Analytics - is a field that gives different views of Data visualization tools, data warehouse tools, a company's financial data. It helps to gain in depth and reporting software knowledge and take action against it to improve the performance of your business. FUNDAMENTALS OF BUSINESS ANALYTICS 2 ROLES OF A FINANCIAL ANALYST o Hiring the highest qualified people o Terminating employees within the Observe the growth rate of the company. guidance of the law. Make sure that the expenses of the organization Represent the workers to the eyes of the upper is within the reasonable range of the inflation management. rate. Represent the Management in the eyes of the Identifies possible areas to put investment workers Determines cost of operations by establishing Identifying and assisting in solving HR related standard costs; collecting operational data. issues ensuring these adhere to the organizations Identifies financial status by comparing and policies and objectives. analyzing actual results with plans and forecasts. Reviewing employee and candidate data and Guides cost analysis process by establishing and inputting this into relevant HR databases enforcing policies and procedures; providing Potentially supervising with training and trends and forecasts; explaining processes and providing coverage and feedback of staff techniques; recommending actions. performance Improves financial status by analyzing results; Assisting the HR team in the progression and monitoring variances; identifying trends; moderation of operating policies, guidelines, and recommending actions to management. systems to encourage best practice within the Reconciles transactions by comparing and company correcting data. Providing advice and support to numerous Maintains database by entering, verifying, and departments in the organization regarding HR backing up data. policies, processes, and best practice Recommends actions by analyzing and Communicating with customers where necessary interpreting data and making comparative and helping with trouble shooting and any client analyses; studying proposed changes in methods business needs and materials. Increases productivity by developing automated Marketing Analytics – It studies the consumer behavior. accounting applications; coordinating Marketing analytics is the practice of measuring and information requirements. analyzing marketing performance to maximize efficiency Protects operations by keeping financial and improve return on investment. Understanding information confidential. marketing analytics allows marketers to be more efficient Maintains technical knowledge by attending at their jobs and minimize wasted web marketing dollars. educational workshops; reviewing publications. ROLES OF A MARKETING ANALYST Contributes to team effort by accomplishing related results as needed. Designing market surveys. Conduct competitive research and analyze Human Resource Analytics – is defined as the area in the benchmarking data field of analytics that deals with people analysis and Preparing detailed reports on consumer applying analytical process to the human capital within behavior, competitors' activities, outcomes, and the organization to improve employee performance and sales. improving employee retention. Determining future trends. ROLES OF A HUMAN ANALYST Communicating with customers, competitors and suppliers. See to it that the goals and objective of the Developing strategies to improve market reach. company must be checked. Monitor budget distribution and performance of Hiring and termination of workers paid ad campaigns (recommendatory)
FUNDAMENTALS OF BUSINESS ANALYTICS 3
Work closely with sales and marketing teams to Analytics for Government and Nonprofit – governments identify opportunities for new client acquisition can leverage big data analytics to unlock the information, improve transparency, efficiency and accountability in Sports Analytics – makes use of the 3 branches of analytics public management. namely descriptive, predictive and prescriptive. The use of data and advanced statistics to measure performance Web Analytics – is used to facilitate the analysis of and make informed decisions, in other to gain a information/data and to give a better picture what you competitive sports advantage. Sports analytics, when are looking for. properly applied, can yield tremendous competitive - It is also the process of analyzing the behavior of advantages to a team or an individual. visitors to a Web site. The use of Web analytics is We need sports analytics to come up with the said to enable a business to attract more visitors, best competitive team with the least cost. retain or attract new customers for goods or services, or to increase the dollar volume each Healthcare Analytics – is a method of systematic data customer spends. analysis that allows healthcare professionals to find opportunities for improvement in health system management, patient engagement, spending, and The entire context of business analytics is diagnosis. about decision making. Decision is a matter ROLES OF A HEALTHCARE ANALYST of choice.
Monitoring patients 3 LEVELS OF MANAGERS OR DECISION MAKERS
Stocking medicines and all necessary materials. 1. Strategic Managers – upper level managers. They Improve facilities and services supervise the entire operations, formulate the Develop and implement effective record-keeping rules, policies and regulations, and impose the procedures. objectives of the institution. Prepare accurate reports on the latest trends in 2. Tactical Managers – are managers who plan. They customer service, billing, and cost evaluation. are the middle-level managers. They formulate Research and evaluate data from different the plan for the objectives of the organization sources to identify discrepancies and patterns. which are imposed by the upper level managers. Present and explain status reports to 3. Operational Managers – are the lower management. management. They see to it that the plans from Recommend ways to improve healthcare quality the upper management are correctly and and minimize costs. properly implemented. Work with management and other internal departments to implement and assess Decision is the main root of everything. developments. Perform regular site visits to evaluate operations and costs of health care platforms. Prepare and organize policy guidelines, public hearing testimonies, presentations, and petitions.
Supply-Chain Analytics - is the application of mathematics,
statistics, predictive modeling and machine-learning techniques to find meaningful patterns and knowledge in order, shipment and transactional and sensor data.