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Infrastructure shortcoming and proposed solution

Database Management Software: The DBMS provides users and programmers with a
systematic way to create, retrieve, update and manage data.

DBMS makes it possible for end users to create, read, update and delete data in a database.
The DBMS essentially serves as an interface between the database and end users
or application programs, ensuring that data is consistently organized and remains easily
accessible.

Using DBMS Find Mover will benefit in following ways

 It will help in protection of the data


 Using DBMS company can segregate the customer into different segment according
to their frequency of use and then create their strategy accordingly
 Robust data integrity capabilities

 Logging and auditing of activity

 Simple access using a standard application programming interface (API)

Cost Estimator Tool Integration:


Using this tool customer can avail customer will pay only for the services they
are using. In this fare is calculated by summing up different type of goods, weight,
vehicle, distance, tariff and other aspects. It is time consuming. While all this is
covered up in mobile application, enabling customers to have on -the-spot
calculation. To have customized quotation, customers have to enter the type of goods
and pick-drop location. Using this customer will get benefit like
 Pre Service Fare Calculation
 Customised calculation based on goods and distance
 Pay for what you avail
 Get quote in few clicks

By implementing this tool consumer can have full transparency regarding their pricing
mechanism.

On demand app platform

Using this platform customer can book an immediate service or schedule it for later.
Additionally, customers have comfort of modifying or cancelling their booking. By
providing such kind of service it gives power in the hand of customer

Chatbots for 24/7 support to customers:


Chatbot is austere software that interprets user’s text or voice message and responds
with either execution or a reply. These Chatbots can handle numerous conversation
at same time. AI Chatbots are 18 times more efficient in responding messages, and
ensures active customer interaction.

FindMover will benefit in following ways

If a customer is on the website for few minutes and the customer is not able to get
the desired result a chatbots will pop up and ask the customer for the phone number.
Then Find mover’s customer support will call the customer for further assistance.
Digital Payment
Development and QR scanning mobile app development are helping movers and
packers companies for quick payment. Maintain transaction history of debit/credit
cards, internet banking, Cryptocurrency Development, COD(Cash on delivery), etc
with Movers and Packers mobility solution

By having their own payment gateway FindMover will benefit in following ways

Users will experience real-time transactions and payments. Real-time transactions mean that
Find Movers, get paid immediately and that the customer receives immediate feedback as to
whether their payment has been accepted or declined.

Additionally, payment gateways allow merchants to saves time and reduce administrative
processes, removing the need for manual card processing

Customers detail will remain secure with the company

Real time tracking for customers


The customers can select the location where goods are to be picked and dropped.
With latest mobility solutions leveraging GPS, customers can breathe easy while
shifting from one place to another, apparently making moving and packing
convenient. We have been providing GPS/ Geofence location based tracking
solutions to enhance the reliability and customer experience along with seamless
monitoring of operations for our business also.
Benefits
 Live tracking of shipment from anywhere.
 Beneficial for long-distance moving process.
 Easy to note the place along with arrival time.

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