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Under Upload Email Addresses (CSV / Excel File), select the File Format from the drop-down and click on Choose File to select excel file and
Upload it.
What format should the file be in?
The file should be in Excel (.xls) or CSV (.csv) file format. If you have Excel 2007 then please save the file as a .xls file i.e. Excel 2003 or earlier format.
All Spreadsheet Application Softwares have the option for saving files as .csv files. Your data in the file should confirm with any of the format option
as below:
Please see Personalize emails to your distribution list help file (referenced below) for more information on how to use the custom variables
uploaded with the email addresses.
Click on the File menu in Excel and select the Save As option.
Select the File Type as CSV(Comma Delimited)and click on the Save Button.
Compliance format for the email address file:
I am trying to upload multilingual variables but they don't get uploaded properly.
When uploading multilingual variables make sure you use an Excel file. A .csv file doesn't support multilingual characters.
To track e-mail addresses / Custom Variables please use the Respondent Tracking link when sending emails via SurveyAnalytics Email
Management.
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