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Krystena A.

Watford

Towson, MD 21204
kwatfo3@students.towson.edu
443-909-0594

Bachelor of Science, Information Technology May 2021


Towson University, Towson MD

TECHNICAL SKILLS
Languages: C++, Java 7

RELATED COURSEWORK
General computer science:
• Developed an online restaurant program that makes placing and taking
orders efficient while learning the C++ programming language
VOLUNTEER EXPERIENCE
August, 2019: Franklin Square Elementary/Middle School, Baltimore, MD
• IT Help Desk Support Analyst
Assisted school administrators by responding to staff and students computer
related questions and problems; assist with Microsoft Excel and Word inquiries
August, 2018: Be More Inc., Baltimore, MD
• Back to School Giveaway Volunteer
Promoted the back to school drive on social media while coordinating the
distribution of book bags and school supplies

WORK EXPERIENCE
• August, 2018-May, 2019: Home Depot Customer Service Associate,
Sykesville, MD
Fulfilled customer online purchases, promoted and sold new merchandise while
performing returns and cashier duties

• August, 2017-May, 2019: Marketing Analyst, Old Dom. Univ, Norfolk, VA
Created organizational spreadsheets, promoted meal plans and surveys to students,
photographed events for social media and sold meal plans

SOFTWARE/TECHNOLOGY
Experience creating websites and working with Microsoft suite of products: Word,
Excel, PowerPoint and Email

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