Helping Industry to Achieve a Safe and Productive Workplace

The Incident Prevention Group was established with a shared vision by its directors, to assist industry
in achieving a safe workplace. The philosophy is simple; provide quality Health and Safety Consultancy
services and targeted training options.

We service an international client base and are strongly focused in three main areas, Health & Safety
Consultancy, incident investigation using a world leading Root Cause Analysis (RCA) system and best
in field training.

The start for many of those in the company was in high risk sectors. This background has given us a
strong base to build a solid reputation.

Our team has many years of knowledge and experience that we bring to every client. Consequently
there are few industries or situations we have not faced. This means there is more productive work
being completed as soon as we hit the ground.
Our experienced and ever expanding team also delivers a unique range of specialist training services,
designed to provide targeted solutions for your organisation.

Our courses not only assist individuals, but also organisation’s who are looking to improve safety
performance and increase efficiency.

As a company we offer a single point of contact which will help companies to achieve and maintain
success in critical areas of safety; competent people, safe work practices/systems and smarter
corrective actions.

The Incident Prevention Group is strongly connected to the philosophy of continual improvement.
It’s this attribute which we can bring to your company.

As a wise man once said, “If you’re not pedalling then you
are going downhill”.
WHY CHOOSE US ?
QUALIFIED
Our team are trained to standards that are recognised internationally. Whether it’s training or
investigations we are certified with leading organisation’s globally, National Examination Board in
Occupational Safety and Health (NEBOSH), Institute of Occupational Safety and Health (IOSH) and
master trainers in TapRooT®. The entire IPG training team also hold adult teaching qualifications.

EXPERIENCE
As a company we have many years of combined experience covering a diverse range of industries. We
are always available to discuss how we can assist. We’re proud to bring our years of knowledge and
experience to the table to help enhance each new project.

SOUND ADVICE
We are constantly reviewing new material, regulations and guidance. This ensures that any advice we
give to you is based not only on our years of experience, but is up to date with current trends. Put
simply: we know what we are talking about !

GLOBAL REACH
The model we use for sourcing staff means we have people across the globe who are able to assist you.
We have formed relationships with other global leaders in safety to ensure we have great people on
the ground at your site.

PROFESSIONAL
As professionals we respect that what we do at times must be handled delicately. Any work we do is
held in the strictest confidence so that learnings are shared only with those actually involved in the
situation.

WORLD LEADING PARTNERSHIPS

We partner with other industry leaders so we can provide a complete package to our clients. Examples
of these partnerships are Matrix Risk Control and Integrated Global Projects. Matrix are leaders in the
fields of investigations, training and risk management consulting while Integrated Global Projects are
international consultants with a diverse range of specialists working within the group. It is by working
with companies like this, that you can rest easy, safe in the knowledge you are dealing with the best.

AVAILABILITY
Our teams are small, but that’s in your favour. It means that we can mobilise quickly so as to provide
fast and efficient service that’s second to none.
We are available, on call, 24-hours-a-day, seven-days-a-week. You will never end up at a call centre, you
will speak directly to someone on our operations team who has the authority to get the job moving as
quickly as possible.

UNDER ONE ROOF

Why spend time with several suppliers? We provide a truly comprehensive combination of
solutions. Our range of products, services and experience takes the stress out of selecting a
safety consulting company.
INDEPENDENT ON-SITE INVESTIGATORS
If you have the misfortune to have an incident
on your site the most important process to put in
place is a timely and well executed investigation.
It is vital to know “What went wrong?” and more
importantly “What can you do to ensure it does
not happen again?”
As such, an important detail is to have
experienced investigators look into what really
happened. While this can often be completed
with staff already on the ground there are many
situations where the benefits of engaging a third
party are clear cut.

These situations include, but are not limited to;

• Legal Issues, including regulatory bodies, • Complex or multi location incidents,

• Trade union issues, • Controversial Investigations,
• Customer Disputes, • Events where the investigator was a part of the event.

These types of events can be a rarity and as such

getting the necessary experience for your team
or workplace can be difficult. This is where IPG
can offer investigation coaching.

We work alongside your team to improve their

skill level to make the in-house knowledge
stronger. This means great investigators can be
developed inside your business for the future.

Due to the number of factors that are thrown

at your team during these events investigators
can become overwhelmed, assistance from an
experienced third party can ease the burden
and have the operation back up and running as
quickly as possible.
IPG offers experienced, qualified investigators
who can assist with any of the topics addressed
above.

We, utilise the Industry gold standard of

investigation systems, TapRoot®. Using this
world leading methodology we will undertake
site investigation on your behalf following an
incident. The importance of a sound root cause
analysis is vital, and no system does it better
than TapRoot®. With access to specialist fire and
vehicle accident investigators we have options
available for any event.
 TapRooT ®
Root Cause Analysis Training and Software

TapRoot® Investigation and Root Cause Analysis Training

IPG can provide Contract TapRoot® Instructors and, working with the owners of TapRoot® USA based Systems
Improvement, facilitate courses covering different aspects of the TapRoot® problem solving system.
TapRooT® is a systematic process, software, and training for finding the real root causes of problems. It is used by
leading companies around the world to investigate and fix the root causes of major accidents, everyday incidents,
minor near-misses, quality issues, human errors, maintenance problems, medical mistakes, productivity issues,
manufacturing mistakes, environmental releases … in other words, all types of mission-critical problems.
Leading companies around the world use the TapRoot® system in incident investigation and root cause analysis.
TapRoot® is based on advanced, proven human performance and equipment reliability technology and is built
into the TapRoot® system, training and software.
Therefore each investigator can take advantage of professional expertise without spending years studying
human and equipment performance. For more details on these and other courses please visit the TapRoot® web
site www.taproot.com

The courses we are able to train are as follows:

3 Day TapRoot® / Equifactor
Equipment Trouble Shooting & Root Cause Failure Analysis
This course is essential for those interested in improving equipment reliability and can assist
investigators who encounter equipment failure in their problem analyses. It begins with the
2 Day TapRoot® and adds a day of equipment troubleshooting and root cause failure analysis skills.

• Equipment Troubleshooting Fundamentals • Change Analysis for Equipment Troubleshooting

• Equipment Failure SnapChart® • From Troubleshooting to Root Cause Analysis
• Heinz Bloch’s Troubleshooting Tables • Equipment Root Cause Analysis Exercise
• Bloch’s FRED/Failure Modes Techniques
TRAINING

2
TapRooT® Root Cause Analysis Training
Incident Investigation & Root Cause Analysis.
This course is for those wishing to learn the essentials of the TapRoot® system quickly. The
course has been designed in such a way so as to allow anyone, regardless of whether they have
previous training, to become familiar with the TapRoot® system to investigate low to medium level
workplace incidents.
Included as part of the pack each attendee receives are the books and tools needed to get the
TapRoot® methodology up and running at their workplace as soon as they return home.

The basic TapRoot® tools will be revealed that are required to perform an effective root cause
analysis, which include;

TapRoot® Investigation
What it is, how it works and how it can benefit your workplace.
Process
SnapCharT® What Happened? How to develop an event time line.
Draw a SnapCharT® Practical time sending learning how it works in real life.

Using the Root Cause Tree® Practise on how the tree works and what it means.
Explore the differences between both and the importance they have to
Find Root & Generic Causes
investigations.
Developing Effective Fixes Drive the Root Cause Analysis and development of corrective actions.
SMARTER & Corrective
A system that helps to build corrective actions that are highly effective.
Action Helper®
Using TapRooT® Proactively
Exploring the benefits of how the TapRooT® system can be used proactiviely.
in Audits/Assessments
Safeguard Analysis Exercise Clearly Identify where safe guards have either failed, worked or need updating.
Top tips for fast efficient presentations to senior managers and board
Presenting to Management
members.
TapRooT® Implementation
Easy ideas on how you incorporate TapRooT® in your workplace straight away.
Tips
TRAINING

TapRooT®Advanced Root Cause Analysis 5

Team Leader Training
Advanced Root Cause Analysis Team Leader Training.
This course is one for those who want to be the expert in using TapRoot® at their site. It includes
the essential techniques, as taught in the two day course, plus advanced root cause analysis
skills and the Root Cause Tree in more detail.
Other topics which will take the attendees skills to a higher level include, scene examination,
collecting evidence and interview techniques.

As well as the topics covered in the 2 day TapRoot® Incident Investigation & Root Cause Analysis,
this course includes;

Collecting Information The essentials on how to collect information from the scene.
14-Step Critical Human
Looking at how the task differed from that expected.
Action profile (CHAP)
How to Analyze How to determine where management has the opportunity to improve the sup-
Management Systems port systems .
Understanding the
Helping investigators to understand the importance of knowing how we work.
Cause of Human Error.
Using Root Cause Learn the technique to review your business right now to determine potential
Techniques Proactively future problem areas.
How to Change
Skills needed to make the mind set change within the workplace .
Behavior
Change Analysis Discover how analysis of equipment can do done to minimise equipment
Equifactor® downtime.
Safeguard Analysis Understanding the Cause of Human Error
How to Present Your Top tips for fast efficient presentations to fellow investigation team members and
Results those who requested the investigation.
TRAINING COURSES
As we work with leading companies around the world we can also offer a large range of courses
which can be tailor made to your organisation.

These include:

Interview & Audit Skills

Disruptive Passenger Course

Scene Management / Evidence Preservation

Introduction to Evidence Collection

Drug & Alcohol Abuse Awareness

Cyber & Data Security Awareness

Travel Safety & Security

Kidnap, Ransom & Extortion

Bribery & Corruption Awareness

Travel Safety & Awareness for Gap Year / Overseas placement

CONSULTING
Every company has times when an extra set of eyes can make all the difference. Our highly skilled consultants are on hand
to help in these situations. Whether it’s a full site review of your safety systems or just a five minute chat with a third party,
we’re here to help. Below are just a few of the many topics we help businesses with.

Formulation of Safe Work Method Statements

In consultation with your workers, we will formulate and
produce concise, clear and easily understood Safe Work Method
Statements. We were one of the first companies to assist with
development of these for high risk industries such as oil and gas
drilling in New Zealand.
Recognising that employees may have different learning styles,
our easy to follow documents are ideal for all levels of workers.
So whether it is a range of languages or learning abilities we
have the format that will ensure you have a safer workplace.
Due to their ease of use they are now being utilised within many
industries.

Investigation Policy Formulation

The worst time to discover that there is not a plan in place is
when an incident occurs at your workplace. We will formulate a
structured document that will ensure that post event there is a
clearly defined process on who does what, what type of reporting
is required and who that report will be given to.
We work right up to the board room to ensure all those with a
task have a clear set of instructions to follow to ensure nothing
is missed.
This will provide a clear standard of reporting and give guidance
to all those in your business who conduct investigations or who
are in oversight of them.

Safety Case Development

With recent changes in many countries for submitting a Safety
Case it is vital that it is completed right first time.
The object of a Safety Case is to demonstrate that a facility is
designed, constructed, operated and maintained safely. This
ensures not only the safety of those working in the facility
but the integrity of the facility itself. IPG Global can offer you
practical experience in the development of Safety Cases in
high risk industries. We can assist through the identification of
required documentation, gap analysis and formulation of Safety
Case submissions to the Regulators.
Tel: (NZ) 07 376 7501 Mobile: (Int) (+64) 274 515 944
Tel: (Int) (+64) 7 376 7501 Mobile: (NZ) 027 451 5944

Email: info@ipg.global www.ipg.global