8/24/2019 Backup Exec console crashes after installing .NET Framework 4.8.

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Backup Exec console crashes after installing .NET Framework 4.8.
Article: 100045500 Last Published: 2019-06-28 Ratings:  71  25

Product(s): Backup Exec

Problem
After installing .NET Framework 4.8 on the Backup Exec media server , the Backup Exec console crashes when starting, as shown in Figure 1. 

This issue is also observed on servers or workstations with the Backup Exec Remote Administration console installed.

Figure 1

Error Message
The following error is seen in the Windows Application Event log:

Faulting application name: BackupExec.exe, version: 20.0.1188.1863, time stamp: 0x5bc0c010

Faulting module name: KERNELBASE.dll, version: 6.3.9600.19269, time stamp: 0x5c5e079f
Exception code: 0xe0434352
Fault offset: 0x0000000000008e6c
Faulting process id: 0x1554
Faulting application start time: 0x01d4fb20fc5c3b3d
Faulting application path: C:\Program Files\Veritas\Backup Exec\BackupExec.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 3a3f9d26-6714-11e9-80ee-005056053431
Faulting package full name:
Faulting package-relative application ID:

Application: BackupExec.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.AmbiguousMatchException
   at System.RuntimeType.GetMethodImpl(System.String, System.Reflection.BindingFlags, System.Reflection.Binder, System.Reflection.CallingConventions,
System.Type[], System.Reflection.ParameterModifier[])
   at System.Type.GetMethod(System.String, System.Reflection.BindingFlags)
   at BackupExec.ThemeManager..cctor() 
Exception Info: System.TypeInitializationException
tB k E Th M Ch Th (S t St i S t St i )
https://www.veritas.com/support/en_US/article.100045500 1/2
8/24/2019 Backup Exec console crashes after installing .NET Framework 4.8.
   at BackupExec.ThemeManager.ChangeTheme(System.String, System.String)
   at BackupExec.App..ctor()
   at BackupExec.App.Main()
Cause
Support / Knowledge base / 100045500
.NET Framework 4.8

Solution
Temporary workaround:

Uninstall .NET Framework 4.8 and reboot server. This update will be listed as KB4486105 (Windows 2012 R2), KB4486081 (Windows 2012), KB4486129 (Windows
2016), KB4486153 (Windows 2019) in the list of installed updates. For Windows 2008 R2, remove .NET 4.8 through Programs and Features in Control Panel.

The fix for this issue will be included in the next release (20.5) of Backup Exec. This article will be updated when 20.5 is available.

Related Knowledge Base Articles

.NET Framework 4.8 のインストール後、Backup Exec コンソールがクラッシュする

References
Etrack : 3978206

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