SUMMER TRAINING PROJECT REPORT

ON

“TRAINING & DEVELOPMENT”

AT
NTPC Dadri

SUBMITTED FOR THE PARTIAL FULFILLMENT OF THE

AWARD
OF
POST GRADUATE PROGRAMME IN MANAGEMENT

SUBMITTED TO:
(Ms.Tosham Singh)

SUBMITTED BY:
KM. RITIKA
ENROLLMENT NO. – 188177067370
ROLL NO. –1881770050
Sem: 3th Semester
(HUMAN RESOURCE)

A.R. INSTITUTE OF MANAGEMENT &

TECHNOLOGY, MEERUT

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 ACKNOWLEDGEMENT

First of all I would like expressing my gratitude to my Mentor Ms.

Tosham Singh, who guided me with their knowledge and skill and helped me in
successful completion of the work.

I am grateful to their great support and help all throughout the project. I
am thankful to them for taking out time and pointing out the multitudinous
aspects of Training & Development and helping me increase my learning out of
the project.

I would heartily thank all the respondents of the survey without whose support
& valuable inputs this project would not have been completed.

Km. Ritika

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 PREFACE

The game of economy has new rules, Firms should be fast and
responsive. This requires responding to customer’s needs for quality,
variety, customization, convenience and timeliness. Meeting these
new standards requires a workforce that is technically trained in all
respects. It requires people who are capable of analyzing and solving
job related problems, working cooperatively in teams and ‘changing
hats’ and shifting from job to job as well. Training & development
program has increased in importance in today’s environment where
jobs are complex and change rapidly. Companies that pay lip-service
to the need for training, by lazily setting aside a few hours a year, will
soon find themselves at the receiving end when talented employees
leave in frustration and other employees find it difficult to beat rivals
with new products, sophisticated designs and improved ways of
selling. To survive and flourish in the present day corporate-jungle,
companies should invest time and money in upgrading the knowledge
and skills of their employees constantly. For any company that stops
injecting itself with intelligence is going to die.

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 INDEX
Chapter-1 1-5
 Executive summary

Chapter-2 6-7
 Introduction

Chapter-3 8-30
 Company Profile
 Overview
 Company vision
 Company mission
 Organization structure
 Need of the study

Chapter-4 31-58
 Training & development

Chapter-5 59-69
 Research methodology
a. Objectives
b. Data collection
c. Sample size
d. Sample units
e. Data sources
f. Statistical tools
g. Limitations

Chapter-6 70-91
 Analysis & Interpretation
 Findings
 Suggestions

Chapter-7 92-93
 Bibliography

Chapter-8 94-100
 Annexure

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 Questionnaires

CHAPTER – I
EXECUTIVE SUMMARY

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 EXECUTIVE SUMMARY
The training project research was carried out for a period of 2months wherein I had tried to

find out the Effectiveness of the training provided to the executives. Every employees have

their own perception and learning, by analyzing the responses given by them I have given

some suggestions.

Question were mainly structured in the form of YES or NO, and rating questions were used,

barriers and enablers after attending the training program was also asked in the questionnaire.

Before making the final questionnaire testing of the questionnaire was also done which help

in knowing the problem faced by the respondents i.e. may be some questions were not clearly

understand, or meaning of the question was not clear.

Following are some criteria which were taken into consideration while designing the
questionnaire:-

 Simple language was used.

 Ambigous questions were avoided.
 Questions were arranged in a logical order.
 Complicated questions were avoided.
In this study questions were asked taking the objective of the study in mind, and from which
correct analysis can be done and exact perception of the employees can be known.

RESEARCH METHODOLOGY

 RESEARCH DESIGN

“The research design is the arrangement of conditions for collection and analysis of data in

a manner that aims to combine relevance to the research purpose with economy in

procedure.” In fact Research design is the conceptual structure within which the research is

conducted; it constitutes the blueprint for the collection, measurement and analysis of data.

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EXPERIMENTAL RESEARCH:

True experimental design provides a stronger and more reliable basis for the existence of

casual relationship between variables. Here, the researcher is able to eliminate all extraneous

variables from the experimental and the control group through the use of a random selection

procedure. One of the advantages of using random selection procedure is that we can use

inferential statistical techniques for the analysis of experimental results. One such technique

is the analysis of variance. The following experimental designs will be discussed in this

section. Experimental research is guided by hypotheses (or several hypotheses) that states an

expected relationship between two or more variables. An experiment is conducted to support

or disconfirm this experimental hypothesis. For instance, much of this author's research has

been involved with the physiological effects of step training with and without hand weights.

With this type of experimental research,

PROCESS OF RESEARCH

 Formulating the Research Problem

 Extensive Literature Review

 Developing the objectives

 Preparing the Research Design including Sample Design

 Collecting the Data

 Analysis of Data

 Generalization and Interpretation

 Preparation of the Report or Presentation of Results-Formal write ups of

conclusions reached.

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DATA COLLECTION

The survey was based on the Primary and Secondary data. The subject i.e. the effectiveness

of training given to the executives of the organization were given a set of questions in the

form of Questionnaire. These questions were focused on the awareness, effectiveness,

importance and satisfaction level of the employees of NTPC.

Primary Data: -

Primary source include Questionnaires of Executive

Secondary Data: -

Secondary data includes information from NTPC manuals, website of NTPC (ntpc.co.in),

Training and Development textbook.

Sampling: -

Random Sampling has been used in the survey. Sample size of 50 was taken. The survey was

conducted at the corporate office of NTPC located at Dadri The employees were given

various questions to answer in the form of Questionnaire. By putting an effort, I was able to

get a response from 50 employees of the organization

LIMITATIONS

 Due to the shortage of the time only sample size of 50 had been taken, which is not

very large.

 Employees at NTPC were very busy: sometimes many of the employees were not

interested in training.

 Training Session Should not to be long ,long session should be spilt up into

modules.

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  The main limitation faced while conducting the research was the availability of the

faculty members at the training institute of NTPC i.e., PMI. It was very difficult to

be able to meet them personally, since most of them were busy with the hectic

training schedule

OBJECTIVE OF STUDY

The main objectives of our study are :-

 To study the Training and development function at NTPC

 To evaluate the effectiveness of training programs conducted

 To suggest measures for improvement

 Awareness of the different promotional Training program provided to the executives

of NTPC.

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CHAPTER – 2
INTRODUCTION

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 INTRODUCTION

NTPC Limited is the largest thermal power generating company of India. A public sector

company, it was incorporated in the year 1975 to accelerate power development in the

country as a wholly owned company of the Government of India. At present, Government of

India holds 89.5% of the total equity shares of the company and FIIs, Domestic Banks, Public

and others hold the balance. Within a span of 30 years, NTPC has emerged as a truly national

power company, with power generating facilities in all the major regions of the country.

Based on 1998 data, carried out by Data monitor UK, NTPC is the 6th largest in terms of

thermal power generation and the second most efficient in terms of capacity utilization

amongst the thermal utilities in the world.

NTPC's core business is engineering, construction and operation of power generating plants

and also providing consultancy to power utilities in India and abroad. As on date the installed

capacity of NTPC is 24,249MW through its 13 coal based (19,980 MW), 7 Gas based (3,955

MW) and 3 Joint Venture Projects (314 MW). NTPC acquired 50% equity of the SAIL Power

Supply Corporation Ltd. (SPSCL). This Joint venture Company operates the captive power

plants of Durgapur (120 MW), Rourkela (120 MW) and Bhilai (74MW). NTPC is also

services managing Badarpur thermal power station (705 MW) of Government of India.

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