Sabre-Baggage Management and Analysis System

Sabre Baggage Management & Analysis System (BMAS)
BMAS
BAGGAGE MANAGEMENT & ANALYSIS SYSTEM
Lion Tower, 3rd Floor (4-7 may 2010)
General Procedures/ steps
ORIGIN STATION DESTINATION STATION
1. Building a record (Lost, Damage, Pilfered)
2. Find the bags/ open the record & adds the

“forwarded” instruction
3. Add arrival info (after bags arrived, correct

status)
4. Delivery (build delivery order)
5. Chraging
6. Coding (Station accept charges)
7. Close record
Note: These are the sequence, each stations must have the sequence step-by-step. Otherwise the case
or tracer/ lost record will not closed.
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Training Division, AM. Sangaji St, 2 Floor
Jakarta
Scenario:
Flight JT 20 CGK-DPS, passenger name: Fattan, BagTag: 111137/111138
At DPS, bagtag number 111138 has lost, and Audrey report to the LL division.
1. Staff LL DPS create lost baggage record (based on psgr report?)
 Tools (Alt T)
 BMAS
 Create record (Shift F1):
 Add BagTag
 Name
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Jakarta
 Bag Description
 Add psgr address
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Jakarta
 Itinenary
 Psgr phones
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Jakarta
 Add checkin information
 Remarks
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Jakarta
 End baggage report
Results must be:
TPCIRL  Baggage locator (different with PNR)
 Claim receipt (for the passenger)
Note: if one of the field empty, system will ask you to fill I, then you can close.
2. CGK or Other station found ‘lost baggage’

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Jakarta
 Create record (Shift F1)

 Add bagtag
 (if the record already exist) it comes pop-up ‘duplicate bagtag’
 Choose ‘display prev created record’
 CGK or other station forwarding next instruction (after bag founded)

 On hand (Shift F10)
 Choose ‘forward/ BIS’
 Choose ‘forward bag(s) in existing record’
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Jakarta
 Bag items number (line numbers):

 Controlling station and airline ex: CGKJT (station having the baggage)
 Flight (which bag will onboard)
 Date (of the flight)
 Destination
 Expedite numbers (rush tag numbers)
End baggage record (Ctrl B)
3. Add arrival info (send to real destination of a baggage)
 Bag arrival info (Shift F7)
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Jakarta
 Add: Airline and flight

 Arrival date
 Arrival time
 Comments (free text)
 Ctrl B (End)
4. Delivery (order)
 Delivery/ Arrival information (Shift F7):

 Bag delivery
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Jakarta
 Modify delivery info:
 Bag item info (possible more one bags)

 Bag delivery order number (referensi)
 Bag delivery charge amount (IDR)
 Date released to delivery company
 Time released to delivery company
 Delivery company name
 Special instructions
 Update file with baggage remarks
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Jakarta
Response become: M/DPS
5. Charging (involving station that responsible/ for statistic use)
Shift F9 (charge & code)
Mishandling record
Initiate charge/ code
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Jakarta
Remarks for mishandling record
Response
End transaction
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Jakarta
6. Coding (Shift F9)
Initiate charge/ Code
Coding
End transaction (Ctrl B)

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Jakarta
Response
7. Closed record
Choose: Mishandled
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Jakarta
End transaction (Ctrl B)
Response should be:
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Jakarta
Damage/ Pilferage Baggage

This report is use based on passenger report for damage or pilferage.
1. Create a damage record
2. Claim (Shift F8)
3. Authorized amount
4. Issued amount
5. Close record (Shift F4)
6. Close record: Damage
7. Select record type
1. Create a damage record
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Jakarta
- Add bagtag
Example above: multiply bagtags
- Bag description
Note: don’t forget to choose ‘Damage’ for damage report.
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Jakarta
- Modify damage description Line
Note: Bag description and damage description line will appear based on how many bagtags was input.
- Passenger Name
- Passenger address
- Passenger Phone
- Add itinenary
- Add checkin information
- Remarks
- End baggage record
- Response
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Jakarta
D/CGK
2. Claim
- Choose: Settlement
- Add Settlement
- Claims: Add settlement (amount claimed)
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Jakarta
Choose: 1. Damage
2. Amount Claimed
3. Not applicable
4. OK
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Jakarta
3. Claims: Add settlement (amount authorized)
Choose: 1. Damage
2. Amount Authorized
3. Not applicable
4. OK
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Jakarta
4. Claims: Add settlement (amount issued)
Choose: 1. Damage
2. Amount Issued
3. Cash
4. OK
Note: response at the back ground
5. Close record (Shift F4)
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Jakarta
- Close record: Damage
- End Baggage record
Response
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Jakarta
A TRAINER HDQ-JT3* 2053JT
GRP-0 OFC-0000 ASO-120
SIGN IN ACCESS - HOST
DUTY 1 4 5 7 8
UAT- ACSDBA ACSLED ACSOPS ACSSPV APLRST ASRREV
ATACSP BAGCOD BAGCTS BAGZON CBSAGT CCVIEW
CENCRC CHGAAA DIENBR EPRDSP FSGAGT GDSPLY
HDQAGT HSTACC MUL375 SELECT WCCRIM
STATUS - ACTIVE 04MAY10 PASSCODE
DATE PASSCODE LAST ASSIGNED - 04MAY10
HD CREATED BY HDQ-H27 04MAY10 0909P
04MAY10 1114P CST
24 | P a g e
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Jakarta

Sabre-Baggage Management and Analysis System

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Sabre Baggage Management & Analysis System (BMAS)

General Procedures/ steps

ORIGIN STATION DESTINATION STATION

1. Building a record (Lost, Damage, Pilfered)

2. Find the bags/ open the record & adds the

3. Add arrival info (after bags arrived, correct

4. Delivery (build delivery order)

6. Coding (Station accept charges)

Flight JT 20 CGK-DPS, passenger name: Fattan, BagTag: 111137/111138

1. Staff LL DPS create lost baggage record (based on psgr report?)

 Add psgr address

 Add checkin information

 End baggage report

Results must be:

TPCIRL  Baggage locator (different with PNR)

 Claim receipt (for the passenger)

2. CGK or Other station found ‘lost baggage’

 Create record (Shift F1)

 Choose ‘display prev created record’

 CGK or other station forwarding next instruction (after bag founded)

 Choose ‘forward/ BIS’

 Choose ‘forward bag(s) in existing record’

 Bag items number (line numbers):

End baggage record (Ctrl B)

3. Add arrival info (send to real destination of a baggage)

 Bag arrival info (Shift F7)

 Add: Airline and flight

 Delivery/ Arrival information (Shift F7):

 Modify delivery info:

 Bag item info (possible more one bags)

Response become: M/DPS

5. Charging (involving station that responsible/ for statistic use)

Shift F9 (charge & code)

Initiate charge/ code

Remarks for mishandling record

6. Coding (Shift F9)

Initiate charge/ Code

End transaction (Ctrl B)

End transaction (Ctrl B)

Response should be:

Damage/ Pilferage Baggage

1. Create a damage record

2. Claim (Shift F8)

5. Close record (Shift F4)

6. Close record: Damage

7. Select record type

1. Create a damage record

Example above: multiply bagtags

Note: don’t forget to choose ‘Damage’ for damage report.

- Modify damage description Line

- Add checkin information

- End baggage record

- Claims: Add settlement (amount claimed)

3. Claims: Add settlement (amount authorized)

4. Claims: Add settlement (amount issued)

Note: response at the back ground

5. Close record (Shift F4)

- Close record: Damage

- End Baggage record

A TRAINER HDQ-JT3* 2053JT

GRP-0 OFC-0000 ASO-120

SIGN IN ACCESS - HOST