CRM Practice at Radisson Blu

1. Yes I Can: They want to be the pioneer in their service delivery so for that
every employee working at Radisson Blu has an attitude to never say no for
any work their guests ask them to do. They always maintain a positive attitude
and tries to deliver the best they could do. This helps them maintain a cordial
relationship with their guests and make their stay a worth remembering.

2. Eat what you want: This concept of Radisson Blu is about whether you are
staying for business, relaxing time or family time, Radisson Blu will deliver
whatever you wish to eat at your doorstep and at any point of time of the day.
24*7 room delivery is available. This practice by Radisson Blu enables their
guests to have meals whenever they wish to.

3. More than just Wi-Fi: Radisson Blue is trying to cater the best to the
business trip guests. They provide unique and innovative services, Wi-Fi,
common work space area equipped with smart TV’s and necessary chargers,
adapters and ports that a guest may ever require.

4. Sleep Experience: Radisson Blu provides their guest with well defines, high
quality bed with comfortable mattress. They can also change their mattress
according to your choice as well.

5. Look to Book: Travel agents automatically earn points towards valuable

merchandise and incentive awards in return for booking Radisson Blu hotels.
This boosts the travel agents morale and they maintain warm relations with
hotel and suggest their customers to further book rooms in this hotel. It creates
a win win situation from both the ends.

6. Super Breakfast: They try to create an incredible experience by serving you

with unforgettable plethora of delicacies in breakfast. Serving you with fresh
fruits, seasonal meals and whatever you wish on demand. Live counters are
installed so that hot and fresh meals could be served.
 Rewards at Radisson Blu

Radisson Blu Hotel Group's worldwide prizes program offers an upgraded

understanding from booking to registration and each minute in the middle of at more
than 1,100 lodgings around the world. Appreciate brilliant offers and the capacity to
procure and reclaim remunerates amazingly quick. Advantages for our esteemed
individuals include:

Free Award Nights: Starting at 9,000 points with no power outage dates on
Standard Rooms.

Tip top status: Starting at nine eligible nights or six eligible stays.

Individuals Only Rate: As a Radisson Blu Rewards part, you'll set aside to 10% on
the best accessible rate when you book straightforwardly on our site or versatile
application.

Complimentary water: Members get two containers of complimentary water with

each stay.

Win focuses: Earn 20 points per US dollar spent on qualified stays.

Significant reclamation alternatives: Redeem your points for Free Award Nights,
carrier miles, gift vouchers, prepaid cards, and that's just the beginning.
 Radisson Blu Rewards Member Benefits
Radisson Rewards offers a collection of exceptional benefits, services, and
privileges at more than 1,100 hotels worldwide including: Radisson Collection,
Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson, and
Country Inn & Suites by Radisson.

1. Members only rate: Members can save upto 10% or more when they book
directly through website or the app.

2. Points for hotel stays: Win points per US dollar spent on qualified stays,
nourishment and drink buys charged to your room during a qualified stay.

3. Discounts on food and beverage: Receive food and beverage discounts at

participating hotel restaurants

4. Complimentary room upgrade: Complimentary room upgrades are offered

at check-in for eligible stays when available.

5. Early check in and late check out: You can request at the reception for late
check outs if room are further not booked.

6. In room welcome gift: For elite member guests, a gift is presented in room.

7. Free Breakfast: Appreciate an extraordinary beginning to the day with

complimentary breakfast at taking part in eateries during qualified stays.

8. Platinum member service line: Our elite Platinum Member Services line is
accessible 24 hours every day, 7 days per week to help with your record data
and travel needs. The number can be found on the rear of your part card.
9. Rollover Nights: Naturally convey forward qualified evenings toward Elite
status to get a kick off on the new program year.

10.Points for meetings and events: Win 5 points per US dollar spent on
gatherings and occasions with the Radisson Rewards for Business program.
 Grievance Redressal by Radisson Blu

If you have any problem with Radisson Blu and wants that to be solved then they
provide you with a platform named resolver where you can solve your problem. That
portal also tells you about your rights as a guest and if you find any disturbances
with that you can always take the help of that portal.
There are three simple steps that tells you how the resolver works are:
1. Free Forever: Resolver is free. No adverts, no concealed expenses. Simply
raise a case and leave criticism after. Basic! We've helped a great many
individuals discover a goals. Begin now and how about we get this arranged.

2. Know your rights: There's no language in our privileges guides. Rather,

they're loaded with the data you have to get things arranged. We'll generally
be available with direction and backing to assist you with getting the outcomes
you're searching for.

3. Get your voice heard: You can be sure that you're conversing with the correct
individual at the perfect time. We consequently associate you to contacts at a
great many commonly recognized names, ombudsmen and controllers to
discover a goals.