Siddhant Jain

DOB: 16-June-1991 Email: jain.siddhant@live.com Contact: 7043042697

5.6 Year’s work-experience

| APPLICATION MANAGEMENT ANALYST & TABLEAU DEVELOPER |

Professional Experience Summary

Working as an Application Management Analyst and Tableau developer in RPMG-IT group with Reliance Industries Ltd.

Major responsibilities:

 Create and design Tableau interactive dashboards.

 Work closely with business analyst.
 Having ownership and manage servers (Application and Database) including production, Test (Acceptance / UAT)
and development zones.
 L2 Level support to In-House and vendor applications.
 Participate in all phases of project development lifecycle.
 Ensure Server Infrastructure and DR readiness.
 System Application, installation, configuration, upgrading, deployment and migration activities.
 Data Security / Integrity Management by enforcing IRM guidelines.
 To follow all agile processes and deliver the requirements as per the project timeline.
 Productivity Improvements, data quality and functional testing (Release, IQ, OQ, Bug, etc.)
 Handle departmental level Audits and compliance requirements.
 Ticket and Incident Management Administrator.

Professional Experience Detailed

Reliance Industries Limited May 2014 – Till Date

Project Overview:

I am part of the team which is delivering IT project portfolio for large CAPEX projects in Oil and Gas domain. This includes
developing integrated IT solution spanning Engineering, Procurement, Fabrication, Construction and Commissioning
using Smart Plant suits a well as In-House software’s for Reliance Industries Limited.

Applications Supported

 Smart Plant Suits (Vendor)

 Smart Plant Construction.
 Smart Plant Material.
 Smart Plant Foundation.
 Spoolgen.
 Spoolgen Plus.

 In-House Application
 Mobility Application.
 Spools Tracking Systems.
 SMMS (Material Management).
 Vehicle Tracking System.
 Reliance 4G application.
 And various applications.
Roles and Responsibilities (RCP, Navi Mumbai)

Tableau Developer:

 Developing and updating various interactive dashboards using both Extracts and Live
connections from both relational DB tables/Views and non-relational database for
teams across the business using tableau 10.3.
 To understand the requirements from BA team/Project lead.
 Data quality testing for comparing output of dashboards with database. Functional
testing by checking filters, navigation etc.
 Understanding the data and KPI’s or views which will be shown on final dashboards.
 Perform iterative work on formatting, alignments and look and feel of dashboards.
 Follow all agile processes and deliver the requirements as per the project timeline.

Application Management Analyst:

Manage servers which include task like:

 Preparing maintenance plans, downtime plans and upgrading schedules, quarterly
windows patches and security updates.
 Application setup and migrations.
 Working closely with DBA’s and network team to monitor the performance of
Application applications and servers.
 Application host and troubleshooting at IIS level.
Management  Maintain backup / restoration and disaster recovery implementation to ensure the
Analyst availability of the applications.
&  Incident Management system.
Tableau  Deployment of application packages, modules, reports, patches and customizations,
Developer as provided by vendor & development team while maintaining stringent change
control parameters.
December 2016 – Till Date
L2 application and technical support:
Project: J3 & Non J3
Location: Navi Mumbai  Post Go-Live support to a user base of more than 1000 users from various domain
(Maharashtra) applications belonging to multiple projects like J3, IIR, HIIR, etc.
 Ensure the proper availability of data in the applications.
 Report extraction and data validation from databases through SQL Queries.

 Meetings with development team to identify needs and work with network engineers,
system administrators, database administrators to design server infrastructures.

 Security and Quality Assurance: Implementation of IRM guidelines and protocols

like release management, SSL implementation, FDQN implementation and various
activities.

 Audit and compliance: Handling the DMR responsibilities and ensure departmental
representations in internal and external audits as well as in management review.

 Vendor communication: Interaction with software vendors to discuss various issue

like for licenses, CR’s, SR’s and work in coordination to get the resolutions.

 Managing ticketed query system and incidents by ensuring comprehensive

database of queries and resolutions is kept up to date, investigate logs to analyses
error trends aimed at reducing or minimizing downtime.
.Roles and Responsibilities (Reliance Refinery, Jamnagar)

Requirement Gathering & Analyze:

 Working closely and interactions with users, stakeholders and project leads through
plant visits, meetings and demonstration workshops to analyze the on-going process
at site and to identifying the organizational need and get familiar with the ground
issues, gathering requirements and then suggest the automation with our solutions
like In-House as well as vendor applications.

Communication:

 Continuous communication with the developments team, DBA’s for performance,

Business Analyst
& Support
May 2014 – Till Date
Project: J3 & Non J3
Location: Jamnagar
(Gujrat)
network team for 10G networks and various stakeholders while designing, building
and enhancement of the applications to achieve the desired results.
UAT and Testing:
 Delivering regular and customized on-site training, user acceptance testing (UAT)
and orientation program to teams within the business of our products and
development upgrades.
 Perform various testing like quality testing, functional testing, release testing
including service packs, hotfixes, application versions, deploying DLL's and releases
as received, and escalated to development team if issues identified.

On-site and technical L2 support:

 Provide dedicated network infrastructure, workstations and pre-requisites as

required by applications.
 Provided constant technical support of various applications to ensure optimal
durability and reliability – Investigated and resolved technical operational issues of
the application.
 Ensure Data Availability by processing large batches of data and from SQL
Queries.

Highlights
Proficiency Areas Technical Expertise
 Project Management Skills  Tableau 10.3 and above.
 Organize, plan, and prioritize work  Familiar with Linux OS
 Patience and Understanding  Working on Toad for Oracle, SQL Queries.
 Strong work ethics  Familiar with Agile methodology.
 Detail oriented  IIS 7.0
 Keen learner  MS Excel, Visio

Educational Credentials
Year Degree Institution
2014 MBA Sanghvi Institute of Management
and Science, Indore (M.P)
2011 BCA Prestige Institute of Management and
Research, Indore (M.P)
2008 HSC Maharishi Centre for Educational
Excellence, Bhopal (M.P)
Accomplishments

 Created central server repository interactive dashboards which helps leaders and compliance team to check
current status of servers and respective applications compliance, history and related servers information.

 Successfully implemented SPC (3D visual) construction application at 3 Jamnagar Refinery Plants in J3
Project followed by agile methodology and SDLC.

Extra-curricular Accolades
 Served 1 year as an NEN E-Leader of our college, conducted and host various events and seminars in NEN
Entrepreneurship weeks and workshops.

 Achieved 4th position in IBL league conducted by IIM, Indore.

 Participated in state level Inter-School basketball and volleyball tournaments.

 Proactive member of documentation committee of various college seminars and workshops.

Declaration

I hereby declare that the above-furnished are true to the best of my knowledge and belief.

Date:
Place: Navi Mumbai Siddhant Jain