Professional Documents
Culture Documents
Mordern Guide - Recruitment PDF
Mordern Guide - Recruitment PDF
Candidate Experience & Managing Editor Principle: Recruiting, Talent, & Social Media Founder & Chief Research
Engagement Strategist Consultant
RecruitingBlogs.com Workology
Zappos Family of Companies outside-the-box Consulting
“To me, being a modern recruiter “Being a modern recruiter
“A modern recruiter is one who means being a business generalist, “What is a modern recruiter? Someone means being flexible and
is targeted, builds relationships not a functional specialist. It’s no who is honest first, knowledgeable second, creative and finding new ways
and knows how to not only find longer about matching candidates to consistent third, humble fourth, helpful fifth, to locate the best and most
candidates but also get them jobs - it’s about aligning your talent and personable sixth – of course these are all qualified talent before the
to respond!” and organizational strategic objectives valid in other orders. Too many people who competition gets their hands
to ensure your employer recruits and call themselves recruiters don’t take pride on them. Some of the best
retains the talent necessary to stay in their craft; aren’t continuously learning; recruiters are internet hackers
competitive and cutting edge today believe they have ESP-like abilities to read a and researchers pushing the
- and tomorrow. Being a modern person’s body language during an interview boundaries of search and the
recruiter doesn’t mean just filling or read between the lines of a resume; and future of recruiting.”
requisitions or building a pipeline - it recoil when asked questions about how they
means combining sales, marketing, do their jobs. These are the folks who came
technology and human capital into the profession because the barrier to entry
management best practices together is low; the true professional modern recruiter
to make sure you’re best serving the – doesn’t matter where they practice their
needs of your candidates and clients craft – believes that they didn’t find recruiting
while maximizing your ROI and the but recruiting found them and feel a personal
business’ bottom line.” responsibility to steward the profession.
Excellence first, paycheck second.”
Josh Bersin Jennifer McClure Andy Headworth Brendan Browne
Principle & Founder President & Chief Talent Strategist Managing Director & Social Sr. Director of Global Talent
Recruiting Strategist Acquisition
Bersin by Deloitte Unbridled Talent, LLC
Sirona Consulting Ltd LinkedIn
“The recruitment arms race has “Modern recruiters are experts
escalated and attracting top talent at identifying talent, building “In today’s world of ‘information “The recruiting organization
remains one of the most important relationships and creating overload,’ where social tools and that figures out how to extract
roles in HR. Today’s recruiter connections with candidates platforms have made it easier the value of the web’s people
must be a marketer, sales person, and potential candidates using to identify people, there are two data and how to then build
career coach, and psychologist all all of the tools and information key skills that a modern recruiter a recruiting team model to
in one. Using tools like LinkedIn, available to us - including in- needs. The first is to be able to operationalize this at scale
recruiting teams can develop person networking, the phone, quickly assimilate information will define the future of talent
campaigns, manage their brand, social media and mobile. Finding from multiple sources, putting acquisition. The modern recruiter
source candidates, and reach out for talent is only the first step. Modern it into context and establishing in this new world needs to be a
referrals like never before. But, at recruiters make the company’s relevance. The second and most business person first, complete
the core of it all, recruiters have to talent brand come to life through important skill is the ability to with the ability, gravitas, and
know their own company, work with the candidate’s experience and communicate effectively - both intellect to influence and advise
hiring managers, and really know interactions with them!” with clients and prospective hiring managers and leaders at all
how to assess people. If they can candidates - across ALL available levels with data in hand at every
bring this all together, they can be channels, especially the phone.” step.”
superstars in their organization.”
05 Who this book is for
60 Additional resources
While anyone interested in hiring 02 Frequently source or engage early stage candidates
amazing people will find this book
valuable, we wrote it primarily for talent Are responsible for promoting their company’s
03
employer brand
acquisition professionals who:
Hiring for a small or medium sized bsiness? Check out our Recruiting for
Small Business: LinkedIn Essentials.
Don’t do these things yourself? If you are the leader of a talent acquisition
team you can a) forward this book to your team and/or b) skip to the
“Summary Checklist” on page 54 for key recommendations!
The best recruiters—the ones that become trusted advisors to their organizations and have a
seat at the table where company decisions are made – are those that embrace and shape the
principles of modern recruiting.
So what is modern recruiting? Modern recruiting is equal parts art, equal parts science.
Modern recruiters are the whole package—they have the powers of persuasion to woo even
the most passive candidates and the data at their arms to inform their organization’s hiring
strategy.
Learn more about the latest trends in recruiting: check out LinkedIn’s Global Recruiting Trends Survey (http://
linkd.in/1glW0P4)
LinkedIn Modern Recruiter’s Guide 6
What is a Modern Recruiter?
This book will tell you all you need to know to use
LinkedIn for modern recruiting. We’ll give you lots
of pointers on the art of recruiting on LinkedIn—
from writing a winning job description to nailing an
InMail. We’ll show you the technology, data, and
tools you need to save time and money. Finally,
we’ll show you how to measure what you’re doing
so you know what’s working. The unique approach
that you bring to it, well, that’s all you.
**http://press.linkedin.com/about
LinkedIn Modern Recruiter’s Guide 8
Everything starts with your story
How to make your profile and Company Page stand out
*Brad Mauney, Five Simple Ways to Boost Your Professional Brand on LinkedIn (http://linkd.
in/1fKrxuD), (July 29, 2013)
**Parker Barrile, LinkedIn Further Mobilizes Candidates and Recruiters – Meet Mobile Work With Us
and Recruiter Mobile (http://linkd.in/1iW7PQt), (October 16, 2013)
LinkedIn Modern Recruiter’s Guide 10
01 Craft a killer opening
03 Add certifications
new profile Build credibility by sharing certifications or clearances
you’ve attained.
Did you know? You can target any update to your Company Page resource list (http://linkd.in/1nqmC79)
How-to videos and guides, success stories, testimonials
followers for free based on geography, industry,
Company Page playbook (http://linkd.in/1t9Znma)
title, and more. 5 steps to engaging followers on LinkedIn
Status update best practices (http://linkd.in/1eJ8czz)
LinkedIn Company Pages are now optimized for mobile devices!
10 tips
41% of LinkedIn’s unique monthly visitors come through mobile***.
*http://press.linkedin.com/about
**Sam Gager, The Truth About Followers and Connections: Key Reasons to
Cultivate Yours (http://linkd.in/1jwnYgt), (January 15, 2013)
***http://press.linkedin.com/about
LinkedIn Modern Recruiter’s Guide 16
Amp up your Company Page in
4 easy steps
Remember that your Company Page should reflect your overall brand and provide a unified
experience for your audience—make sure you talk to your marketing team to coordinate your
approach!
01 Use video and rich media 02 Grow your followers 03 Engage followers with 04 Extend your reach by
Targeted Status Updates sponsoring content
Followers are twice as likely Embed “Follow” buttons* Post interesting facts, Sponsored Updates let you
to amplify a post via likes, in your website, candidate expert tips, Top 10 lists, and target talent outside of your
shares, and comments if it communications, and questions to interact with followers.
contains video. No videos? employee signatures and key talent pools.
Try SlideShare, PDFs, profiles.
Need inspiration? Check out
images, and links. Download at this gallery of great status
http://linkd.in/1hg1dbX updates (http://slidesha.re/Pevxxf)
*Embedding “Follow” buttons in smart places helped Unilever grow its followers from 40K to 235kin 10
months.
For inspiration, check out LinkedIn’s top Company Pages of 2013 (http://linkd.in/1mxslYl).
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If you can’t measure it, you can’t manage it. These free analytics tools will help you build your
brand strategically.
Are these increasing: profile views, how often you turn Measure real-time engagement analytics directly
up in searches, endorsements? under each post. Know which updates drive the most
clicks, likes, comments, shares, and engagement.
02 Who’s viewed your updates
02 Company Page engagement
Are more people viewing, liking, sharing, and
See engagement trends by type and time period.
commenting on your content?
03 Follower demographics
03 Networks statistics
Determine if you’re attracting the right type of people.
Is your network growing? By how much are you
expanding your reach to 2nd and 3rd degree 04 How you compare
connections?
Benchmark your follower growth against similar
organizations and competitors.
Don’t forget the soft stuff: Read comments for qualitative feedback
LinkedIn Modern Recruiter’s Guide 21
Sourcing for modern recruiters
5 steps
02 Master Boolean and other search techniques Gives you access to LinkedIn’s entire network of
professionals, including the ability to contact anyone via
InMail.
03 Contact candidates directly with InMail
Highly targeted search lets you search with extreme
precision using a large number of facets and custom
filters so you can find just the candidate you need.
04 Manage prospects with Talent Pipeline
Sources for you automatically (e.g., notifies you when
new relevant profiles surface, offers “similar profiles”
once you’ve found an ideal candidate, and suggests
05 Measure your success
‘people you may want to hire.’)
Set expectations with your hiring managers. If 02 Consult our free Talent Pool Reports.
you’re asked to find a purple squirrel, you can back These insights—available for select regions
up your search outcome with data.
and high demand professions—arm you
Inform your strategic workforce planning. Knowing with information on the supply and demand,
talent pools helps you get a seat at the table during location, background, and interests of your
workforce planning decisions.
target candidates.
search bar who view your profile—they often work in the right
industry and share connections.
01 Agree on a process and rhythm 02 Set expectations together 03 Save time and gather feedback
directly
Who does what by when. If you have Save yourself headaches later by outlining Use free “hiring manager seats” in
LinkedIn Recruiter, share screenshots of the skills and personality requirements Recruiter. Send them batches of
“Project Overview” to show how many using sample profiles. Use data to set profiles so they can give one-click
candidates are in each stage of the expectations. Talent Pool Reports and (customizable) feedback—‘great’, ‘good’
pipeline. LinkedIn Recruiter will help you size the or ‘not right for this role’—along with
talent pool and adjust job criteria. notes if they choose.
InMails allow you to contact anyone on LinkedIn directly. Grab attention. Mention mutual connections.
02
But, eliciting a response takes sophistication and skill (that’s LinkedIn suggests them for you.
right, we’re looking at you…).
Show you are selective. Highlight what makes them
03
The key to getting an InMail response is to have a appealing. Compliment them sincerely.
personalized message, but that can be difficult when
you’re strapped for time. Here’s how to craft a personalized 04 Be conversational and brief. Write as if you were
message that’s still broad enough to elicit responses from speaking. DO NOT paste the job description.
multiple people.
05 Listen well. Ask about goals and interest level in new
On average, InMail response rates are 3x higher than email.* opportunities.
All InMails are response guaranteed. If you don’t get a response in
7 days, you’ll get credit for another inMail. Focus on goals, not the job. Frame your message
06
around what’s in it for them.
“The InMail said, ‘We’re looking for great 08 Be patient. Don’t hound. Use status updates to stay
public speakers who have your background.’ visible while you wait for responses.
I was flattered that someone saw my profile
and took the time to write just to me. Turns 09 Include a call to action. Ask to continue the dialogue,
out the message wasn’t sent ‘just to me,’ but not necessarily for them to apply off the bat.
it sure felt like it was.”
– LinkedIn member *Personal Branding Checklist (http://linkd.in/QCUIKI)
LinkedIn Modern Recruiter’s Guide 29
4. Manage prospects Search and tag. Use tags to make candidates
with LinkedIn
01
easily searchable. Start with a broad search and
create a pipeline folder for it, (e.g., all computer
science students @ University of Washington).
Recruiter’s Talent Then create folders for more specific criteria
(e.g., cloud computing AND Computer Science
leaders: Recruiting
01 New graduate jobs. Post student jobs and
students on LinkedIn internships for free on LinkedIn.
relationships with students, you invest in Targeted Status Updates. Engage students, e.g.
04
the future of your company. “Students, what do you care most about in a career?”
A modern workforce is a diverse workforce. As a 01 Build a list of keywords relevant to your targets.
recruiter, you do more than check a box, you make Look at profiles of your own diverse top performers
your company more productive, innovative, and better and plug in new terms to filter your results.
able to meet customer needs. Moreover, you ensure
that every employee is able to bring their whole self to 02 Use ‘Similar Profiles’ in LinkedIn Recruiter. Once
work. What could be more important than that? you’ve found an ideal candidate, search ‘Similar
Profiles’ to produce up to 100 more relevant profiles.
in d u st ry
Sourcing Metrics Quality
of hire
Source
of hire
Time
to hire
Cost
per hire
l i n ke d i n re c rui ter
Sourcing Metrics Profiles Searches InMails InMail
viewed performed sent response rate
1. Craft an irresistible 01 Save the creativity for the description, NOT the
title. 50% of job applications on our site come
job description from passive candidates who see the job via our
matchmaking techniques*. If your title is overly
creative, our matching algorithms will have a
A good job description gives candidates what they harder time picking it up and distributing it to the
right people.
need to assess whether they have the skills and
personality for the job. If you make it easy for them to
02 Promote your talent brand. Share specifics that
self-select, you’ll save everyone time and get better-
make your company a great place to work. Consider
matched candidates. Here are 4 tips for an irresistible linking to “a day in the life” video to better convey your
job description: culture.
What’s the difference? Change your job posting as often as you like and
On LinkedIn, you can purchase either Job Posts keep a position open for over 30 days.
or Job Slots. Confused? Job Slots are priced so
that companies which usually have openings can Streamline posts with 3rd party job distributors and
post more flexibly and at a lower price. Job Posts pull jobs from your careers site automatically.
cost more on a per-post basis, but are better for
companies with less frequent hiring needs. Send applicants straight to your ATS and add a 3rd
party tracking URL to your post.
*Elizabeth Rosenberg, How Talent Acquisition can Boost your Company Performance by 36%
(http://linkd.in/1jVgMgv), (November 4, 2013)
LinkedIn Modern Recruiter’s Guide 46
2. Reach your employees’ network—
(automatically!)
People looking at the LinkedIn profiles of your employees often meet the criteria you’re looking for in a candidate.
Since they already know someone, they tend to be more open to a career discussion.
Work With Us Ads allow you to reach and influence the networks of your employees, a fertile ground for perspective
candidates, by purchasing ad space on their profiles. These ads offer personalized, dynamic content that is 10x to
15x more engaging than the industry standard and they save you time by automatically turning your employees into
brand ambassadors. Moreover, there is no creative work required. Choose from these 5 styles:
Work with us
Picture yourself Grow your career by
at Company X
at Company X following Company X
YOUR
CREATIVE
HERE
Apply Now View Jobs Follow Company X
“Work With Us” “Picture Yourself” “Follow Us” “Internal Hiring” Custom Ads
Display a targeted set Invite the viewer to picture Encourage the viewer to Many employees Show a branded ad with
of job openings every themselves at the company— follow your company so look at their coworkers’ your look and feel, that
time someone looks at complete with targeted job they can stay informed profiles. Get branded directs people back to
one of your employees. function, their picture, and via company status company messages in your corporate career
the option to follow your updates. front of your own people site or LinkedIn Career
company. for internal hiring. Page.
LinkedIn Modern Recruiter’s Guide 47
3. Nurture talent by Tips for Targeted Status Updates
sharing content Mix it up
Reach key talent pools with Targeted Don’t bombard your followers with links to job
openings. Share relevant news stories about your
Status Updates company, employee interviews from your blog, and
more. Aim for 2-3 status upates per week to start.
Company Page followers have a strong interest in career
opportunities, making targeted status updates a great free Have a plan
way for interested professionals to engage with your talent
brand. Sketch out what you’ll say in advance and build a
dialogue with your followers.
Stay on brand
Remember the messaging you’re trying to get across
and think about how to incorporate it into your
updates.
✓ Think visually.
Use images to give a real-world glimpse into your organization.
• Work, Life, Benefits @ Zappos
Zappos devotes an entire YouTube channel
to showcasing its culture.
Think digitally. lnkd.in/playbook-Zappos
✓ Whatever you say, keep it brief. Content from your glossy graduate
recruitment brochure may not make sense online, where attention spans
are shorter.
• Starbucks Jobs
Starbucks has also amassed a series of videos
on talent brand topics and “What it’s like to be
a Starbucks Partner.”
lnkd.in/playbook-Starbucks
Think video.
✓ You’ll be able to engage candidates more deeply if they hear real
people tell their own stories, so make video a core part of your strategy.
Think customized.
✓ Adapt your content to viewers based on their LinkedIn profiles. You can
target your Career Pages based on a candidate’s job function, industry,
geography, and more.
talent brand on LinkedIn. The index is based on the Your Company 14%
billions of interactions that take place on our platform Competitor #2 11%
each year. Use it to educate your leadership and justify Competitor #3 9%
investment in your talent brand.
Across geographies
US 19%
UK 15%
Brazil 13%
France 12%
Across functions
Sales 23%
Marketing 18%
“Because we developed a Career Page
Operations 18%
content calendar and have a daily
focus on growing our talent brand via Engineering 15%
LinkedIn through our Associates, our
Talent Brand index and Career Page For more information on how the Talent Brand Index works click here (http://
followers are rising daily!” linkd.in/1gZdMh6).
To learn more about your Talent Brand Index Score, contact us (http://linkd.
Miki Furnish, Talent Acquisition Manager at Carhartt in/1kr6N2I).
LinkedIn Modern Recruiter’s Guide 52
India’s HCL technologies
brings its Talent Brand to life
HCL has a unique culture of ideapreneurship (™) powered by an “Employees
First, Customers Second” management philosophy. Management works to
promote a culture of grass-roots, business-driven, customer-focused innovation.
This environment collectively empowers and encourages individual employees
at all levels of the organization to come up with innovative ideas to solve
operational and customer challenges. In order to attract and foster employees
with disruptive ideas, the company invests heavily in its employer brand.
2. Showcase ideapreneurship through LinkedIn. HCL set up a Gold Career Page on • 500% increase in • 37% increase in
LinkedIn (http://linkd.in/1fLBOH3) where they started sharing Jobs, company updates, traffic on LinkedIn LinkedIn Talent Brand
and employee testimonials. They segmented audiences based on geography and role, Career Page. Index.
and delivered relevant content such as research papers, events, and webinars. They also
used Recruitment Ads to create awareness about jobs among passive talent and to drive • 28% increase in job • Thought leadership
traffic to their Career Page. applications globally. status in the IT industry.
3. Use gamification to increase new hire engagement: HCL sends all new hires a link Stronger engagement with new hires.
to an online game the day they accept the offer. The game gives them an opportunity to
understand what it’s like to work at HCL by going through five modules: 1. Your license to
ideate; 2. Designing your growth path; 3. Ideapreneurship; 4. Work-life balance; and 5.
Philosophy and culture. Each module contains interactive questions, videos, and pictures.
New hires can win points and badges while interacting with each other and having some
competitive fun.
LinkedIn Modern Recruiter’s Guide 53
Summary Checklist Sourcing
Create a stand-out job description. Gives candidates what they Involve your entire organization. Partner with your marketing and
need to assess if they have the skills and personality for the job. communications colleagues, hiring managers, extended recruiting
Use standard terms for the title, highlight the position’s impact, and team, and employee base to promote your talent brand.
sponsor your most important jobs to get top placement.
Use real-time feedback to measure your performance. Use Send targeted status updates. Vary the content, develop a content
Applicant Analytics to see which types of professionals are calendar, and be engaging while staying on-brand.
interacting with your jobs, how and when they are engaging with
them, and who’s viewed your profile once you’ve posted a job.
Measure your branding efforts with talent brand index. See how
well you’re reaching and engaging professionals with your talent
brand on LinkedIn by tracking your Talent Brand Index score
over time, against competitors, across geographies and across
functions.
Talent Brand
Strategic Sourcing Job Targeting Development
Personal Profile
You don’t have a budget to invest [more] in social Use a number of free LinkedIn tools including Profiles, Company Pages (Pg.7-19, Pg.55),
recruiting. Targeted Status Updates (Pg.46), APIs (Pg.58), and Groups (Pg.25, Pg.47, Pg.58).
Your hiring managers sometimes make unrealistic Refer to Talent Pool Reports (Pg.23, Pg.29) and conduct high-level LinkedIn
talent requests. Recruiter searches (Pg.21 - 33) to help set expectations.
You have a critical role that you need to fill FAST. Sponsor your most pressing jobs to get to the top of the list (Pg.34 - 41).
Sponsor your best content (Pg.46, Pg.50, Pg.52 - Pg.58) to reach non-
You want to extend the reach of a key message.
Company Followers.
Your InMail response rate is low. Stick to the 9 Golden Rules of InMail (Pg.27).
You need to ramp up new graduate recruiting or Use student-related tools such as CheckIn and University Pages (Pg.29).
other specialty populations.
You’re not sure if your LinkedIn efforts are having an Set goals up front and measure your impact with Profile and Company Page analytics
impact. (Pg.19) Recruiter sourcing metrics (Pg.30) Jobs performance / Applicant Analytics
(Pg.41) and Talent Brand Index (Pg.51).
Talent Pipelining Best Create a Great Job Talent Brand Index (TBI)
Personal Branding
Practices (http://linkd. Post (http://slidesha. (http://linkd.in/1gZdMh6)
Checklist (http://bit.
in/1e9H7zD) re/1pVosN1)
ly/1h7VpGH)
http://linkd.in/1h5YC8l http://linkd.in/1lu0mZ1
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