MR Thomas Cook Airlines Ltd.

LUCAS SILVA

SERVIDAO DO SOL 170

BR-88062485 FLORIANOPOLIS

conf. date agency no. booking ref.

26.12.2018 13196 6335751-02
adu. chd. inf. departure return
1 0 0 31.12.18

Booking-Confirmation (Internet) / INVOICE

pos title name age remark amount

------------------------------------------------------------------------
1 Mr SILVA/LUCAS 256.87
Taxes, fees and other surcharges 103.12
in total
Standard Meal 0.00
FK: QV72HD
------------
total amount EUR 359.99

Details of Taxes, fees and other surcharges

Travellers Taxes, fees and other surcharges
per traveller in detail

1 103.12 EUR GB GBP 78.00 UB GBP 13.96

Passenger Service

1 on 31.12.18
LONDON GATWICK - CAPE TOWN
M MT 2736 21:50 - 11:45+1 (11:55h)
N = Flex
Economy Class
baggage incl.: 20 kg
Filekey: QV72HD
ATTENTION: When traveling to the target region
it is necessary to present a return/ongoing
ticket or the relevant residence permit.
Otherwise entry is not possible.

MT = TCX/Thomas Cook Airlines UK

***NOTE - YOUR BOOKING REFERENCE IS 6335751-02 ***

Flex
Schedule and routing subject to change without notice.

Booked by Mr Lucas Silva on 16.10.18 through Internet.

Your customer number is: 11187215

Payment by Credit Card.

Important Information concerning your outbound flight

Check-in

* Your check-in desks are located in South Terminal

* Desks open 3 hrs prior to departure for short/medium haul flights & 4hrs prior to departure for long
haul flights

* Check in will close strictly 1 hr prior to departure so allow plenty of time

* Your hand baggage allowance is Economy 6kg/ Economy Plus 10kg/Premium 10kg (dimensions 55 x
40 x 20cm)

* Sundown Check-in service opens the night before departure from 1600-2200, for flights up to 1200
the next day (excluded USA).

* If you have booked additional services with Thomas Cook Airlines, please ensure you do so with any
connecting Airlines

ONLINE check-in: you may use our online check-in from 24 to 2 hours before scheduled departure.
Please use the baggage drop-of desks at the airport for your hold baggage and then hand in your
luggage until late. 60 minutes before departure at the so-called baggage drop- off at the airport. Online
check-in is not available for GROUPS.

Special Assistance Services

If you need help at the airport or during the journey, please book this on-line using the link below no
later than 48 hrs pr to departure. These are complimentary services. If you have a connecting flight
you must contact the Airline directly to book these services.
https://www.thomascookairlines.com/assistance.jsp

What's Next?

Please check all the details to make sure they are accurate. We would recommend that you take a copy
of your confirmation with you (either electronic or printed).

Premium/Economy Plus Products

For details of our Premium Product on Long Haul routes, and Economy Plus Product on Short/Medium
Haul routes, please go to our website www. thomascookairlines.com.

Entry regulations (VISA) & Advanced Passenger Information

Please ensure you check the requirements for a Visa or Advance Passenger Information (API) for your
visit. If API is required please provide this no later than 25 hrs prior to your flight for Short or Medium
haul flights, or 80 hrs for long haul flights. You can do this through Manage My Booking on the link
below. https://www.thomascookairlines.com/mybooking For the latest travel advice and visa information
please visit https://www.gov.uk/foreign-travel-advice To meet the entry and transit regulations for the
USA (inc Puerto Rico) and Canada please check out the requirements for the ESTA (US/Puerto Rico)
and eTA (Canada) program. When registering please be careful with the letter O and the number 0, and
the letter I and number 1. Incorrect use will result in your application being rejected. All airlines are
obliged to submit Secure Passenger Data for all travel to, or over US airspace (inc Cancun, Havana,
Varadero, Holguin, Cayo Coco, Santa Clara, Toronto or Vancouver). Whilst making your booking you
will be asked for title/gender, first name, surname, date of birth and Redress Number (if available) to
support this. If this has not been supplied during the booking journey, please add this to Manage My
Booking on our website as soon as possible.

Important Information

Your booking has been made with Thomas Cook Airlines Ltd and in doing so you have accepted and
agreed to the terms and conditions of carriage which can be found on the link below.
https://www.thomascookairlines.com/terms-conditions.jsp Please read these carefully as they contain
important information, including, but not confined to the items listed below:

* Booking Conditions for your flight reservation and your ancillary services, which may be in addition to
those provided by your Travel Agent or Tour Operator

* Refund Policy

* Amendment policy

* Conditions of Carriage

Check in for your Flight

There are a number of options available for you to check-in. Click on the link below to see which ones
apply to your booking. https://www.thomascookairlines.com/mybooking

If you have checked in on line, you can reprint your boarding pass at any time through the link above.

Additional baggage (USA customers only)

If you need to upgrade your baggage allowance we have a range of options for you to choose from.
You can find this information on our website, which includes a second 23kg bag option that can be
added to your booking purchased for £55 (64,99 Eu, $70,00) or £50.00 (59,99 Eu, $65,00) if booked up
to 29 days prior to departure. Airport surcharges will apply if this bag exceeds 158 cm and/or the stated
weight allowance.*

*Added together, the external dimensions of each baggage item must not exceed 158cm (length +
width + height) and weigh less than your booked allowance. Airport surcharges: 2nd piece up to 23kg -
£65 (75 Euro's, $80). Bag exceeds weight limit - £85 (100 Eu, $110). Bag exceeds dimensions (>158
cm) - £165 (200 Eu, $215).

Conditions of Carriage

Carriage is subject to the applicable tariffs, conditions of carriage, terms and conditions, and important
notices of the airline you are travelling with. For full details of these please see our website on the link
below. www.thomascookairlines.com If you're not travelling with Thomas Cook Airlines, please see the
conditions of carriage of the relevant Airlines website.

Notice
Customers on a journey involving 1 or more stops that is not in the country of departure are advised
that International Treaties known as the Montreal Convention, or it's predecessor, the Warsaw
Convention, including it's amendments, may apply to the entire journey. For such customers, the
applicable treaty, including special contracts of carriage embodied in any applicable tariffs, governs and
may limit the liability of the carrier.

Notice of Liability Limitations

The Montreal Convention or the Warsaw Convention system may not be applicable to your journey, and
these conventions govern and may limit the liability of air carriers for death or bodily injury, for loss of or
damage to baggage, and for delay. For more information please use the link below.
https://www.thomascookairlines.com/terms-conditions.jsp

Dangerous Goods (Hazardous Materials)

For safety reasons, dangerous goods should not be packed in the hold or cabin baggage, unless you
have obtained permission from Thomas Cook Airlines. These items could include, compressed gases,
corrosives, explosives, flammable liquids and solids, radioactive materials, oxidising materials, poisons,
infectious substances and briefcases with installed alarm devices. For more information on full
restrictions please use the link below. https://www.thomascookairlines.com/items-not-permitted-in-
baggage.jsp

How to make a complaint

We work very hard to make sure you have an enjoyable flight with us, but occasionally things may not
go as planned. If you need to contact us after your flight please use the details below:

Webform: www.thomascook.com/customer-relations

Call us: 01733 224814

Write to us: Customer Relations Registered Office: Thomas Cook, Westpoint, Peterborough Business
Park, Lynch Wood, Peterborough, PE2 6FZ United Kingdom

This sale is not ATOL protected. For further information please

see our Terms and Conditions and Conditions of Carriage on the link below
https://www.thomascookairlines.com/terms-conditions.jsp

Thomas Cook Airlines Limited Registered Office: Thomas Cook, Westpoint, Peterborough Business
Park, Lynch Wood, Peterborough, PE2 6FZ. Registered in England No. 02012379

Company Details

Thomas Cook Airlines Limited Registered Office: Westpoint, Peterborough Business Park, Lynch
Wood, Peterborough, PE2 6FZ Registered in England No. 02012379.