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10.1108@MD 10 2012 0766 PDF
10.1108@MD 10 2012 0766 PDF
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Strategic
Strategic capabilities in capabilities in
exporting: an examination of the exporting
performance of Mexican firms
1643
Carlos M. Rodriguez
College of Business, Delaware State University, Dover, Delaware, USA
Jorge A. Wise
Department of Business, Tecnológico de Monterrey, Cuernavaca, Mexico, and
Carlos Ruy Martinez
EGADE Business School, Tecnológico de Monterrey (ITESM), Monterrey, Mexico
Abstract
Purpose – This study aims to examine in the context of high involvement exporting Mexican firms a
model which suggests that a blend of absorptive and dynamic capabilities is necessary to build and
sustain their competitiveness in international markets.
Design/methodology/approach – Data were collected from 119 high involvement Mexican
exporting firms through informants. Formative and reflective constructs were validated through
MIMIC models and confirmatory factor analysis using LISREL. The theoretical model was tested
using partial least squares (PLS).
Findings – Results suggest that high involvement Mexican exporting firms’ capacity to adapt
through product design, technology management, manufacturing processes, and cooperative
relationships impacts their innovation and market expansion-adaptation capabilities. Nurturing an
entrepreneurship orientation is critical to build flexibility, transfer innovation to markets, and drive
export performance. Ultimately, performance is determined by the firms’ ability to design and develop
products through the adoption of improved technologies, a deep understanding of international
demands, and an ability to refocus exporting strategies as changes in competitive contexts require.
Research limitations/implications – The design of exporting capabilities in this study only
applies to high involvement exporting firms.
Practical implications – High involvement exporting firms sustain growth through the
development of exploration (learning), exploitation (expansion-adaptation), and dynamic
(innovation, entrepreneurship) capabilities as determinant of performance.
Originality/value – This is the first model that tests relationships among learning, manufacturing
flexibility, and market expansion-adaptation and dynamic capabilities such as innovation and
entrepreneurship and their impact on performance in high involvement Mexican exporting firms.
Keywords Exporting, Capabilities, Learning, Innovation, Mexico, Partial least squares, Exports
Paper type Research paper
1. Introduction
Several theorists view the internationalization process as a progressive sequence of
operations and firm’s behavior at each stage (Forsgren, 2002; Johanson and Vahlne,
1990). Firms accumulate resources, manage increasing levels of risk, and minimize Management Decision
Vol. 51 No. 8, 2013
pp. 1643-1663
q Emerald Group Publishing Limited
The authors acknowledge the support from the Center for the Study of Innovation Management 0025-1747
CSIM, College of Business at Delaware State University, USA. DOI 10.1108/MD-10-2012-0766
MD transactions costs as they learn, acquire experiential knowledge, and increase their
international involvement. Internationalization focuses on resource exploitation
51,8 because the decision to enter foreign markets is driven by the interest to use,
strength, or develop an advantage (Madhok, 1997). Even though this theory applies
well to firms that adapt known technologies to foreign markets (Yip et al., 2000) it is
insufficient to explain the behavior of more entrepreneurial firms.
1644 Recently, international entrepreneurship theory has been proposed to overcome the
limitations of internationalization theories (Etemad and Wright, 2003; Knight and
Cavusgil, 2004; Mtigwe, 2006). It sustains that value creation and international
opportunity seeking result from the adoption of innovative, proactive, and risk-seeking
behavior (McDougall and Oviatt, 2000). It argues that entrepreneurial firms have the
capability to explore and exploit international opportunities as they acquire market
knowledge, design learning mechanisms (Cohen and Levinthal, 1990), and use their
network of relationships to explore modes of entry (Coviello and Munro, 1995).
Entrepreneurial firms sustain their competitive advantage in continuous innovation in
environments characterized by short life cycles and rapid technological changes (Zahra
and Garvis, 2000). Consequently, entrepreneurship, innovation, and
internationalization are genuinely intertwined along the firm’s expansion path.
International entrepreneurial firms choose exporting as their most preferred form of
foreign market entry (Khemakhem, 2010; Mtigwe, 2006; Westhead, 2008). As these
firms become involved in exporting, they develop capabilities such as marketing
experience and R&D (Atuahene-Gima, 1995), customer relationships and supply chain
management (Piercy et al., 1998), and the ability to develop new products (Cavusgil and
Zou, 1994). The way exporters integrate these capabilities is the source of superior
performance (Ibeh and Wheeler, 2005). Therefore, we may conclude that the
organizational capability perspective explains entrepreneurial firms’ international
entry sustainability better than traditional internationalization theory and the
transaction cost perspective that supports it.
In spite of its relevancy, research has been limited (Knudsen and Madsen, 2002) in
explaining export performance from a capabilities perspective. In this study, we test, in
the context of experienced Mexican exporting firms a model of export competitiveness
previously developed by Rodriguez (2009) which suggests that high involvement
exporting firms require a blend of absorptive and dynamic capabilities to build their
international competitiveness. Dynamic capability and resource-based view is the
theoretical framework adopted to conceptualize the proposed model.
2. Capabilities in exporting
For exporting strategies to be sustainable over time, they require the development of
different types of capabilities (Knight and Cavusgil, 2004): dynamic capabilities (Kogut
and Zander, 1992) with an evolving nature (Luo, 2000) and absorptive capabilities
(Piercy et al., 1998). These capabilities develop at different rates and follow different
evolutionary paths (Zahra and Nielsen, 2002), Dynamic capabilities are the firm’s
ability to integrate, build, and reconfigure internal and external competencies to
address rapidly changing environments (Teece et al., 1997) are difficult to imitate, and
become a source of sustainable competitive advantage. These competencies include
managerial and organizational processes that support innovation and entrepreneurial
capabilities that reshape and renew over time (Eisenhardt and Martin, 2000). Overall,
dynamic capabilities create value by co-alignment of resources and processes into new
value-creating and reconfiguration strategies as exporting firms interact with Strategic
international markets (Knudsen and Madsen, 2002).
Absorptive capabilities entail the set of organizational routines and processes by
capabilities in
which firms acquire, transform, and exploit knowledge to produce dynamic exporting
capabilities (Zahra and George, 2002). They represent the organization’s ability to
identify the value of new information, assimilate it, and apply it to commercial ends
(Cohen and Levinthal, 1990) as they respond strategically to foreign markets (Kogut 1645
and Zander, 1992).
Absorptive capabilities require learning to assimilate knowledge and problem
solving skills to implement the firm’s innovation efforts. Zahra and George (2002)
distinguish between potential and realized absorptive capabilities. Potential absorptive
capability entails the firm’s ability to acquire external knowledge while realized
absorptive capacity leverages existing knowledge. In this study, potential absorptive
encompasses technology, market, and social learning while realized absorptive is
embedded in manufacturing flexibility and marketing expansion and adaptation
capabilities. This framework is consistent with the exploration-exploitation
perspective by March (1991) and Madhok (1997) which suggests that exploration
capabilities are derived from organizational learning, whereas exploitation capabilities
are derived primarily from technological and market processes. This study focuses on
the impact of innovation and entrepreneurship orientation, as dynamic capabilities on
the firm’s ability to integrate, build, and reconfigure its absorptive capabilities. It
follows a discussion of how these capabilities interrelate and the theoretical basis that
supports the relationships proposed in the model shown in Figure 1.
Figure 1.
Theoretical model
MD capabilities and performance in international markets (Knight and Cavusgil, 2004;
Weerawardena, 2003). Therefore, in order to assess product-market opportunities, an
51,8 options identification capability is essential. Learning as a potential absorptive
capability (Eriksson and Chetty, 2003) supports opportunity identification and makes
the firm receptive to integrate external knowledge (Lane and Lubatkin, 1998).
The sources of learning are technology, market, and social (Yeoh, 2004). Technology
1646 learning provides knowledge that supports the development of innovations. It enhances
company’s performance through R&D capabilities (Lefebvre et al., 1998), design of
differentiated products, and speed to the market (Zahra et al., 2000). Market learning
determines the firm’s preparedness to sense market and customer changes and
anticipates responses (Weerawardena, 2003). Social learning are processes to develop
and maintain collaborative relationships with customers, channels, and suppliers.
Export development is associated to high levels of cooperation between exporters and
importers, high levels of trust, and communication sufficiency (Leonidou and Kaleka,
1998). More importantly, social ties promotes awareness and exploration of exporting
opportunities when high uncertainty exists in international expansion (Yeoh, 2004).
Organizations learn from external (exploration) and internal (exploitation) sources
(March, 1991). Thereby, success in international expansion is possible when these
sources of learning: technology, markets, and social are coupled with superior
exploitation capabilities (Luo, 2000). One such capability is manufacturing flexibility.
5. Innovation capability
Innovation is an essential capability of successful exporting. Bleaney and Wakelin
(2002) found that innovative activity promotes exports significantly in entrepreneurial
firms, whereas, exporting in non-innovating firms is only associated with lower unit
labor costs. Capabilities such as customer and supplier involvement, modular design,
team organization, and technology usage distinguish innovation in new product
development in high versus low intensity exporters (Lim et al., 2003). In fact, active
involvement in product and process development distinguishes firms with high export
orientation (Bagchi-Sen, 1999). Within these firms, the complexity and tacitness of
technology knowledge are determinant to protect product improvements from
imitation (McEvily and Chakravarthy, 2002). Clearly, innovation as it builds export
readiness is nurtured by technology knowledge and manufacturing. The following Strategic
hypotheses are stated:
capabilities in
H2. Technology learning has a direct positive effect on innovation capability in exporting
high involvement Mexican exporting firms.
H3. Manufacturing flexibility capability has a direct positive effect on innovation
capability in high involvement Mexican exporting firms. 1647
Innovation as the ability to design new products and develop unique features must be
nurtured by a deep understanding of markets and consumers. Exporting firms with
access to knowledge abroad and a market focused capability increase their innovation
productivity (Salomon, 2006) and innovation intensity in products and processes
(Weerawardena, 2003). For this, the firm’s innovation requires high levels of exploration
through variance-seeking market learning processes (McGrath, 2001). Therefore:
H4. Marketing learning has a direct positive effect on innovation capability in
high involvement Mexican exporting firms.
8. Export performance
Dynamic capabilities theory suggests that export performance should address long
run benefits of the firm’s absorptive capacity and informational architecture (Knudsen
and Madsen, 2002). The firm’s absorptive capacity builds its knowledge base,
promotes innovation productivity, and facilitates entering key international markets
(Salomon, 2006) but it is the entrepreneurial orientation that explains the observed
patterns of the firm’s international growth (Helfat et al., 2007) by transferring
innovation output to international markets. As such:
H11. Entrepreneurship orientation has a direct positive effect on export
performance in high involvement Mexican exporting firms.
The development of manufacturing capabilities such as quality, delivery Strategic
speed,dependability, flexibility and their impact on costs determines performance
and market share (White, 1996). Building R&D, encouraging the acquisition of
capabilities in
technology, and maintaining productivity have a positive impact on the firm’s exporting
propensity to export (Yang et al., 2004). Clearly, the accumulation of technological
knowledge from external sources or collaboration is one determinant of export
performance (Lefebvre et al., 1998). As a result: 1649
H12. Manufacturing flexibility capability has a direct positive effect on export
performance in high involvement Mexican exporting firms.
The propensity of manufacturing firms to export is driven by their ability to innovate
products. The management of product design, product and process innovation,
inventiveness, and creativity fuel success into their internationalization (Nassimbeni,
2001). Technology investment supports the firm’s export intensity and product diversity
with an impact on profitability, market share, and growth (Dhanaraj and Beamish, 2003)
while export sales is fueled by R&D expenditures (Ito and Pucik, 1993). Then:
H13. Innovation capability has a direct positive effect on export performance in
high involvement Mexican exporting firms.
The choice of a particular export marketing expansion strategy has an impact on the
firm’s performance. Exporting firms with a diversification strategy outperform those
who follow a concentric diversification or concentration strategy in export growth and
profitability (Lee and Yang, 1990). Thus:
H14. Market expansion-adaptation capability has a direct positive impact on
export performance in high involvement Mexican exporting firms.
9. Methodology
9.1 Operational measurement of constructs
Technology learning was assessed through four-item adapted from Zahra et al. (2000).
Market learning was assessed through four items (action-outcome relationships) based
on Yeoh (2004), Day (2002), and Li et al. (1999). Social learning was assessed through
four-item scale adapted from Yeoh (2004) and manufacture flexibility through a
three-item scale (Zhang et al., 2003). Innovation was assessed through three-item scale
adapted from Tatikonda and Montoya-Weiss (2001) and Moorman and Slotegraaf
(1999). Market expansion-adaptation capability was measured through three-item scale
adapted from Li (1999), Dess et al. (1997), and Yang et al. (1992). Entrepreneurship
orientation was assessed through a three-item scale selected from the entrepreneurship
scale developed by Covin and Slevin (1986). Finally, export performance was assessed
through three formative indicators selected from the EXPERF scale (Zou et al., 1998)
which managers often trade-off in assessing export performance (Diamantopoulos,
1999). All the items are included in Table I.
stimulated by more than 49 international trade agreements and treaties in the World (SE,
2012). Therefore, Mexican firms have learned, build, and developed exporting capabilities
in the last two decades (Alvarez, 2011) to support this continuous growth.
9.3 Sample
This study adopted a non-probability sampling design of Mexican firms. The use of
non-probability sample is acceptable for international market research (Reynolds et al.,
2003) and is common in countries like Mexico (Tanner et al., 2008; Ablanedo-Rosas
et al., 2010). Our sample was selected from a government database SIEM1[1]. This
database had 983 firms from Nuevo Leon, a Mexican Northern State. Initially, firms
were contacted by phone; only 362 telephone numbers were operational and 154 firms
accepted to participate in the study. Follow-up telephone calls were made in a period of
12 months with a final usable sample of 119.
These firms have a median annual sales of $10,000,000, export to an average of 21
countries in the last 20 years, and 40.1 percent of their sales derived from exports; 50
percent export less than 20 products, 25.0 percent export 26 to 50, and 25.0 percent export
more than a 70. The respondents consisted of managers with an average age of 37 years,
6 years of experience as part of the TMT, and 9 years in exporting. These informants are
CEO and VP for International Operations (15.6 percent), Directors of Exporting and
Managers of International Operations (25.5 percent), Marketing Directors and Marketing
Managers (40.4 percent), International Marketing and Sales Managers (15.1 percent), and
Business Development Managers (3.4 percent). The results of this study must be
interpreted in light of these demographic and organizational characteristics.
MD Due to the estimation procedure in PLS, only a portion of the model is assessed at
any one time. The part of the model that requires the largest multiple regression
51,8 becomes important for the estimation of sample size (Chin and Newsted, 1999). The
model shown in Figure 1 has export performance as the dependent LV with four LVs
(entrepreneurship orientation, manufacturing flexibility capability, innovation
capability, and market expansion-adaptation capability). With a medium effect size
1652 as defined by Cohen (1998), the minimum sample size is 84 to obtain a power of 0.80.
Thus, with a sample size of 119 the power in this study is over 80 percent (average
loadings l ¼ 0.80 and f ¼ 0.36).
Figure 2.
Final model estimation
MD Second, entrepreneurship orientation is a driving and regulatory capability to align
51,8 and realign strategic abilities: manufacture, innovation, and market expansion in
order to transfer new products and technologies to international markets. To this
purpose, entrepreneurship as a dynamic capability shapes the firm’s strategic
posture by providing flexibility to adjust and monitor internal capabilities. This
finding extends Barney’s (2001) proposition that entrepreneurship predicts firms’
1656 resource allocation to market heterogeneity by suggesting different paths to export
performance.
Third, innovation intertwines manufacture and technology capabilities with a deep
understanding of markets in high involvement exporting firms. These support
innovation in products and processes through identification of customers’ needs,
product specifications, rapid prototyping, and flexible production systems. Moreover,
entrepreneurship orientation fosters new product development processes and the
ability to design new products. This dynamic nature of innovation (product and
process) has been suggested previously by Bagchi-Sen (1999).
Fourthly, market and social learning impact the firm’s exporting market expansion
and adaptation capabilities. Firms require deep learning about markets and social
networks to build their international presence and capture market opportunities. Firms
develop feedback mechanisms to adjust strategic postures, balance product portfolios,
and closely monitor competitors. This finding is in line with Young’s (1991) normative
about the value added role that learning has in international trade. More importantly,
this study shows that market expansion-adaptation capability is necessary to bring
innovation output to international markets and as such, becomes an exploitation
capability that triggers export performance. Consequently, it extends a preliminary
suggestion that market expansion shapes international strategies (Aulakh et al., 2000).
Finally, performance of high involvement Mexican exporting firms is supported on
market expansion-adaptation, innovation, and entrepreneurship capabilities. These
firms act proactively, assume risks, and explore wide range of strategic growth
options; thus being able to monitor innovation processes that leads to profitable
expansion into key markets. This dynamic perspective assures that firms’ long run
benefits are sustained in their absorptive capacity as suggested by Knudsen and
Madsen (2002). Overall, these conclusions confirm that exploration capabilities are
driven by organizational learning, whereas exploitation capabilities are built upon
technological and market resources in high involvement Mexican exporting firms.
The findings in this study provide managers with a better understanding of the
combination of capabilities that drive economic and strategic performance in exporting
oriented firms. The sources of sustainable growth and competitiveness reside in their
innovation, market expansion, and manufacture flexibility as firms adapt to
international demands. These capabilities should reflect a learning orientation and its
processes. Managers and TMTs should develop efficient and dynamic market,
technological, and relationship learning processes since these sustain innovation, market
expansion, and the capability to adapt to the typical uncertainty of international
enterprises. A rigorous entrepreneurship orientation is needed since this orchestrates the
realignment of competencies guides decision making in high involvement exporting
firms. Finally, managers are encouraged to establish metrics to assess the impact of
these capabilities and their relationships profitability and sales growth.
12. Limitations and further research Strategic
Although this study produces several relevant findings regarding exporting
capabilities, these should be evaluated in light of some limitations. First, the
capabilities in
parsimonious nature of the tested model considers only the exporting perspective. exporting
Future research may include the analysis of capabilities from the perspective of
importing firms. Second, findings reflect a cross-sectional assessment of TMT
self-reported perceptions. A longitudinal design is suggested to explore how exporting 1657
firms will shape these capabilities and their relationships over time. Third, the design
of exporting capabilities reflects different perspectives in the firm; as such, the use of
multiple informants is recommended. Moreover, the design of capabilities may vary
depending on firms’ activities, international TMT’s experience, and/or industry where
the firm participates. Forth, manufacture flexibility capability and market
expansion-adaptation could be modeled as multidimensional or higher order latent
structures; thus, future studies should revise their formative indicators. Fifth, all
measures were perceptual; despite direct efforts to control information bias and
associated common methods variance problems. Sixth, when adopting items and
scales developed in other cultural contexts, issues of measurement equivalence and
metrics are critical. Even though backward translation was used to address full content
equivalence meaning within the Mexican context, the scales in this study were not
generated through grounded theory. We encourage future studies to address the issue
of content validity and calibration from a cultural perspective. Finally, new research
inquiries may arise from comparing low involvement with high involvement exporters’
capability structures from a dynamic perspective and evaluating the paths that
entrepreneurship follows to performance. Latin America firms as they develop
sustainable business strategies provide a rich and challenging context to carry out
these future research inquiries.
Note
1. Sistema de Información Empresarial Mexicano (SIEM) is an initiative of the Mexican
Government which since 1996 integrates a registry of the Mexican Firms accessible on the
Internet at www.siem.gob.mx
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Further reading
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knowledge development and increasing foreign market commitment”, Journal of
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