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RICS-SBE/01/R1/S001/R02

Revised on: 24-05-2019

2019 – 2020

COURSE GUIDE

Course Title: Fundamentals of Management Science


Course Code: (TBD for semester 1)
Semester: 1st
Programme: MBA CPM/ MBA QS/MBA REUI
Course Coordinator(s): Prof. Dr. Joseph V. Thanikal, PhD, MRICS
Prof. Gautam Pant
Prof. Ameet Sao

RICS School of Built Environment


Know Your Instructor(s):

Prof. Dr. Joseph V. Thanikal, PhD, MRICS


Professor Dr. Joseph V THANIKAL, Ph D. is currently working as Associate Dean and Director of RICS
School of Construction, Amity University, Noida, India. He has more than 32 years of academic and
research experience in engineering and research institution. He has been consultant for industries and
for many social organizations. He has obtained his basic engineering in Civil Engineering and
specialized in Environmental Biotechnology. He was awarded postdoctoral fellowship from 2003-
2005, by Institute National de la Recherché Agronomique (INRA), France.
He is a member of Canadian Council of Professional Engineers, Canadian Environmental practitioner
in education and research by CECAB, Society of Chemical industry SCI. He is the Chair of Specialist
Group Small Water and Wastewater Systems, Distinguished fellow and executive committee member
of International Water Association (IWA). life member of Indian Society of Technical Education and
served as scientific committee member for several international conferences.
He has to his credit: National award by Indian Society of Technical Education, for Innovative research
work in Engineering Patent for inventing procedure for “Method for purifying effluent in an
anaerobic fixed bed reactor using non-clogging support”. The patent was awarded by
World Intellectual Property Organization (WIPO)The Patent has been registered in PCT courtiers
and US and CANADA. He has published more then 50 publications and few book chapters and
editorials.
He has research interest in wastewater treatment, waste management and construction management
He has been a consultant and designed and built buildings as well treatment plants. He is also involved
in community development projects.
Prof. Gautam Pant
Gautam Pant is an Associate Professor at School of Construction, RICS SBE for past one year. B. Tech
(Civil Engineering) from College of Technology, G.B. Pant University of Agriculture and Technology,
Gautam has completed Global MBA in HR from S P Jain Centre of Management, Dubai and Singapore,
now known as S P Jain School of Global Management. He is a Fulbright Scholar who pursued his
fellowship program at Tepper School of Business, Carnegie Mellon University, Pittsburgh, USA. He is
currently pursuing his PhD from IIT Delhi in Leadership. “Developing Flexible Leaders Flexibly”, is the
book chapter authored by him, being published by Springer (Reference : Pant G. and Sinha S. (2015)
Developing Flexible Leaders Flexibly, in Sushil, K. T. Bhal and S. P. Singh (Eds.), Managing Flexibility:
People, Process, Technology and Business, Flexible Systems Management, Springer: New Delhi).
Gautam has worked for over 16 years for India’s largest power generation company NTPC Ltd. During
his job tenure he has worked in various areas pertaining to civil and HR. He has now four years of
teaching experience to his credit. His research interests include topics related to leadership,
organizational development and knowledge management. For further details please visit the LinkedIn
Page in.linkedin.com/pub/gautam-pant/a/383/148/

Prof. Ameet Sao


Ameet has over 17 years of experience in academics and is currently working as Assistant Professor in
RICS school of Built Environment. He is currently pursuing his PhD in the area of marketing. Prof.
Ameet delivers various courses at RICSSBE such as Strategic Management for Built Environment,
Management Science in Built Environment Sector, Marketing management for Built environment,
Organization behavior for Built Environment, Infrastructure and Construction Management.
Before joining RICS SBE Prof. Sao was associated with the University of Delhi (Shaheed Sukhdev College
of Business Studies) and other premium institutes (BIT-NOIDA, FDDI-NOIDA). He has published
National and International research papers and articles in referred journal. His research area of
interest - Psychology & Buying Behavior of Consumer, Impact of celebrities/Endorser in the mind set
of consumer while watching advertisement on T.V, Analyzing trend of consumer retailing through data
analysis. At the outset, he has received 2 best paper awards in the International conferences organized
by Symbiosis for the paper titled “Role of social media marketing in consumer buying decision in
Automobile Industry-An empirical study in Delhi-NCR” & at Fortune institute of International business
for the paper titled “An empirical study of Intrinsic and Extrinsic factors influencing consumer buying
behavior in buying a house across Delhi-NCR. He has also co-authored a book titled ‘Perspective of
Consumers in Changing Market’.

Mohd. Suhail Khan


Mohd. Suhail Khan is a Research Associate at School of Construction, RICS School of Built Environment.
Having a bachelor’s degree in Civil Engineering from the Faculty of Engineering & Technology, Jamia
Millia Islamia - New Delhi in 2012. After getting campus placement, he has worked for 2 years with
Synergy Property Development Services Pvt. Ltd. He joined Al-Falah university for his master’s degree
and finished his M. tech in Construction Technology and Management, Haryana in 2016. He has 5
years of experience, which comprises of 2 years in construction industry and 3 years in academics. His
research interests are primarily, Green buildings, Sustainability, Construction Project Management,
Project Planning and Scheduling, Construction Economics, Smart Cities and Transportation system,
Computer Application in Construction Management.

1. Course Objective(s)
The course aims to provide fundamental knowledge of business organizations, their functions and
processes and develop an overall understanding of business organizations in today’s global economy,
especially in the “Built Environment” scenario.

2. Student Learning Outcomes


Upon completion of the course, students will be able to:
1. Demonstrate the understanding pertaining to issues related to management of an organization and
its stakeholders.
2. Explain aspects of management of organization in Built Environment sector.
3. Evaluate the impact of various aspects of management of organization on its effectiveness.

3. Competencies Addressed

Competency Type Code

Business Planning Mandatory M006


Diversity, Inclusion and Team working Mandatory M009
Stakeholder Management Technical T099

4. Prerequisites:
Nil.
5. Detailed Subject Structure
Course Title Fundamentals of Management Science

Program MBA CPM & MBA QS Semester 1st


Course Code (TBD)
L T P/S SW/FW Total credit units
Credit Units
2 1 0 0/0 3

Weigh Competen
Course Content SLO
tage cies
Module I – Business Value Creation
Definition of business, Value creation, Global trends pertaining to business 10% 1, 3 M006,
environment and specifically Built Environment sector – Opportunities and
Challenges
Module II – Management Principles, Functions and Concepts
Evolution of Management (theories and approaches- Fayol, Webber etc.),
Management Functions-POLC framework, Understanding the organization and its
design , Organizational culture, Typical organizations in Built Environment, M006,
30% 2,3
Organization Strategy, Goals , values, ethics and Structure, Corporate Culture and M009
Ethics in a Global environment Organizational conflicts- power and politics ,
Organizational decision making, Understanding the role of a manager and a leader,
Organizational Metrics.
Module III – Contemporary Issues in Management
Managing organizational communication-Information and Control Processes, 1, 2, M006,
30%
Organizational Innovation and managing change, Managing Equity and Diversity, 3 M009
Knowledge Management.
Module IV – Impact of External Environment – Stakeholder Management
Stakeholder Theory, Freeman’s Model, Stakeholder, Stake-watcher, and Stake-
keeper, Stakeholder view of the Firm and Project PMBOK concepts pertaining to
stakeholder management (Identify Stakeholders, Plan Stakeholder Management, M006,
Manage Stakeholder Engagement, and Control Stakeholder Engagement.) Public 30% 3 M009,
Engagement Process, Social analysis- CLIP tool, Information and Communication T099
Management Systems for Stakeholder Management, Value creation for
stakeholders- Client Care, Corporate Social Responsibility, Resettlement and
Rehabilitation.

6. Teaching and Learning Strategy


A managed combination of the following methods will be used:
 Lectures
 Case studies
 Independent learning
Lectures
Lectures would present the key conceptual material in the form of convergent teaching strategy.
Lectures would be supported by readings. In order to prepare for lectures, the student must read the
readings set for the class, and should prepare short notes on them. The lecturers will bring the
important issues to your attention, and add other information that may not be gleaned from the
weekly readings. During the course, additional examples may be presented that are relevant to the
completion of this course.
Lecture slides and/or notes will be uploaded/emailed on LMS. These are not substitutes for the
lecture. Many students find it beneficial to take print-outs of the lecture slides and/or notes to the
lecture and to annotate them with comments, examples, etc. These will generally be available before
the lecture.
Tutorials:
The tutorials would be interactive, collaborative sessions in which students attempt to practice
concepts presented at the lecture with their peers. These sessions would be conducted in form of both
divergent and guided divergent form of teaching method. In every tutorial the students are required
to discuss the exercises followed by solving the discussion questions, if any. Most of the time the
exercises will be done in a small group of five people and presented to all participants.
Case Studies:
Case studies would provide insights about the practical aspects related to this course and would be
referred time to time in lectures as well tutorials for enhanced learning experience. Discussions on the
case studies would be encouraged in the sessions.

7. Assessment Description
 Assignment 1 [Presentation] (15%)
Students are required to work in a group. They will have to choose a company from the built
environment sector and study the same using POLC framework. Each group will present one
aspect of the POLC framework, comment on its impact on the organization and its
effectiveness.
 Assignment 2[ Presentation] (15%)
Students are required to work in group. Students are supposed to choose a company in the
built environment. The stakeholders for this organization need to be mapped as per CLIP tool,
classified and then strategy for their engagement may be presented and compared with the
existing one.
 Mid Term Test (15%)
Written test has 15% weightage on overall marks. This test will be conducted after the
completion of Module 2. The detailed instruction about the same will be provided at least one
week prior to the test. The tests will be conducted in the 8th/9th week of the semester. There
will not be any repeat test under any circumstances.

8. Assessment Schedule
S. No. Assessment Type Submission week Assessment Type

1. Assignment1 Week 5-8 Divergent


2. Assignment 2 Week 13-14 Guided Divergent
3. Mid Term Test Week 8 or 9 Convergent

9. Weekly Session Plan


Lecture Topic Tutorial Self-Work
Week
(2hr/week) (1hr/week) (2hr/week)
Course Guide Introduction and
NA
Discussion Introduction to Project
Week 1
Introduction to management science Assignment and Project allocation
and Business
Concept of value creation and its
NA
importance to business organization
Week 2 Activity on Value creation
Opportunities and challenges for
business organization
Lecture Topic Tutorial Self-Work
Week
(2hr/week) (1hr/week) (2hr/week)
Evolution of Management (theories and
NA
approaches- Fayol, Webber etc.), GD- opportunities and challenges
Week 3
Management Functions-POLC for Built Environment in India.
framework,
Understanding the organization and its
design, Typical organizations in Built NA
Week 4 Environment Introduction to the Assignment 2
Organization Strategy, Goals, values,
ethics and Structure,
Organizational culture, Corporate
Culture and Ethics in a Global
environment NA
Group Exercise- Choosing the
Week 5
right mode of communication *
Organizational conflicts- power and
politics
Organizational decision making,
Understanding the role of a manager
NA
and a leader, Organizational Metrics Assignment 1- Presentation on
Week 6
Managing organizational Planning
communication-Information and Control
Processes
NA
Organizational Innovation and managing Assignment 1- Presentation on
Week 7
change, Organizing activities

Assignment 1- Presentation on
Managing Equity and Diversity, NA
Leading activities (Managing
Week 8 Knowledge Management
teams, communications,
motivation, decision making) *

NA
Assignment 1- Presentation on
Week 9 MID TERM TEST
Controlling activities*
Stakeholder Theory, Freeman’s Model,
Week
Stakeholder, Stake-watcher, and Stake-
10 NA
keeper
Discussion on the movie *
Stakeholder view of the Firm and Project
PMBOK concepts pertaining to
stakeholder management
Identify Stakeholders, Plan Stakeholder
Management,
NA
Week Manage Stakeholder Engagement, and Discussion on Managing diversity
11 Control Stakeholder Engagement.)
Public Engagement Process, Social
analysis- CLIP tool
Information and Communication Presentation on Project NA
Week
Management Systems for Stakeholder Assignment 2
12
Management (Week starting 30/09/2019) *
Lecture Topic Tutorial Self-Work
Week
(2hr/week) (1hr/week) (2hr/week)
Value creation for stakeholders
Value creation- Client Care, Corporate
Social Responsibility Presentation on Project NA
Week
Assignment 2
13 Value creation- Client Care, Corporate
(Week starting 14/10/2019) *
Social Responsibility,

Value Creation-Resettlement and


Rehabilitation. Presentation on Project NA
Week
Assignment 2
14
Final Course Review (Week starting 21/10/2019) *
Final Course Review
* For Sections taught by Professor Gautam Pant

10.SLO Mapping

Mid Term Test Assignment Assignment 2 End Term


SLO No.
(15%) 1(10%) (15%) Exam

1. X X X
2. X X X
3. X X X

11.Assessment Scheme:
Theory Lecture / Tutorial (%) Lab / Practical / Studio (%)
100 0
Lab / Practical details, if applicable: NIL

Theory Assessment:
End Term
Continuous Assessment / Internal Assessment
Examination
Assignment
Components Assignment 1 Class Test Attendance
2
50%
Weightage (%) 15% 15% 15% 5%
Lab / Practical / Studio Assessment: NA
Notional Hours:
Lecture Contact 30
Tutorial Contact 15
Self-Work 0
Field Work 0
Assessment 15
Total Hours 60

12.Indicative performance threshold for course work


Qualitative
Performance description
Value
 Clearly demonstrates a highly creative, critical and thought- provoking
understanding of the topic.
 Novel and complex problems are solved with reference to theory and
practice.
 Provides clear evidence of originality and independence of thought and
80% and with an exceptional ability to develop highly systematic and logical or
Above insightful argument, solution or evaluation.
(Outstanding)  Demonstrates exceptional ability in the appropriate use of the relevant
literature, theory, methodologies, practices, tools, techniques etc., to
analyze and synthesize the given problem.
 Shows an exceptionally high level of clarity, focus and strength in
communication.
 The writing perfectly accomplishes the objectives of the assignment.

 Clearly demonstrates a persuasive, critical and thorough understanding of


the topic.
 Some evidence of novel and complex problems solved with reference to
theory and practice.
 Provides evidence of independence of thought and clearly demonstrates
75 – 79% the ability to develop a highly systematic and logical or Insightful argument,
(Excellent) solution or evaluation of the problem.
 Demonstrates excellence in the appropriate use of the relevant literature,
theory, methodologies, practices, tools, techniques etc., to analyze and
synthesize the given problem.
 Shows a high level of clarity, focus and strength in communication.
 The writing perfectly accomplishes the objectives of the assignment.
 Clearly demonstrates a well-developed, critical and comprehensive
understanding of the topic.
 Provides some evidence of independence of thought and clearly
demonstrates the ability to develop a systematic and logical or insightful
argument, solution or evaluation of the given problem.
68 – 74%
 Demonstrates a high degree of competence in the appropriate use of the
(Good)
relevant literature, theory, methodologies, practices, tools, techniques,
etc., to analyze and synthesize the given problem.
 Shows clarity, focus and strength in communication
 Accomplishes the goals of the assignment with an overall effective
approach.
 Demonstrates a systematic and substantial understanding of the topic.
 Demonstrates the ability to develop a systematic argument or solution to
the given problem.
60 – 67%
 Demonstrates a significant degree of competence in the appropriate use of
(Above
the relevant literature, theory, methodologies, practices, tools, techniques
Average)
etc., to analyze and synthesize the given problem.
 Provides evidence of clarity and focus in communication.
 Minimally accomplishes the goals of the assignment.
 Provides evidence of a systematic understanding of the key aspects of the
topic.
 Demonstrates the ability to present a sufficiently structured argument or
solution to the given problem.
52 – 59%
 Demonstrates an acceptable degree of competence in the appropriate use
(Average)
of the relevant literature, theory, methodologies, practices, tools,
techniques etc., to analyze and synthesize the given problem
 Provides evidence of effective communication.
 Minimally accomplishes the majority of the goals of the assignment.
 Provides evidence of some understanding of key aspects of the topic and
some ability to present an appropriate argument or solution to the given
problem.
45 -51%  Demonstrates some competence in the appropriate use of the relevant
(Satisfactory) literature, theory, methodologies, practices, tools, techniques, etc. to
analyze and synthesize the given problem.
 Provides some evidence of effective communication.
 Minimally accomplishes the majority of the goals of the assignment
 Demonstrates limited competence in the appropriate use of the relevant
literature, theory, methodologies, practices, tools, techniques, etc. to
40 – 44%
analyze and synthesize the given problem.
(Border Line)
 Provides limited evidence of effective communication.
 Fails to accomplish the majority of the goals of the assignment
Less than
Work that is unacceptable. Erroneous/wrong, missing, extremely
40% (Fail)

13. Course Material


Lecture slides will be made available to the student’s post the lecture has been delivered and will be
uploaded on LMS. Also, specific reading material for Lecture components would be uploaded on LMS.

Text Book:
1. Robbins, S.P., Coulter, M. and Fernandez, A. (2019), Management. Pearson Education.

References:

1. Daft, R.L., (2013), Understanding the Theory and Design of Organizations. South-Western
CENGAGE Learning.
2. Weihrich, H., Cannice, M. and Koontz, H., (2013), Management: A Global, Innovative and
Entrepreneurial Perspective. McGraw-Hill Education.

Any other Study Material:


 Project Management Body of Knowledge (PMBOK), (6th Ed.), Published by Project
Management Institute, USA, 2017 (Chapter 13 only)
 Relevant readings and case studies shall be provided from time to time.

14.What is expected from students?


 Attend the class regularly on time.
 Be respectful, respect their faculty and respect each other.
 Switch off mobile phones or keep it in a silent mode during the class time.
 Come to class each day ready to learn, prepared, focused and motivated.
 Take notes in class, be active learners and participants and enjoy the learning process.
 Do homework /assignments and submit it on time as per the specified date.
 Refer to the text books for more information.
 Read the course guide carefully.
 Check the LMS and notice board regularly for information/announcement.

15.What the students can expect from Faculty?


 Provide a mutually respectful environment
 Present the materials clearly and systematically
 Prepare and present an intellectual lecture notes and slides
 Adopt a positive and professional approach towards teaching process
 Creative use of teaching and learning methods / aids
 Be more supportive and understand the students’ difficulties
 Motivate the students to participate actively in the class
 Encourage the students to refer to the text/reference books for more information
 Inspire the students to thinks independently, creatively and critically
 Supporting topics with real life examples and useful classroom exercises.

16.Plagiarism
“Plagiarism is defined as presenting another person’s work as one’s own work. Presentation includes
copying or reproducing it without the acknowledgement of the source.”
Plagiarism involves copying of phrases, clauses, sentences, paragraphs or longer extracts from
published or unpublished work (including from the Internet) that exceeds the boundaries of the
legitimate cooperation without acknowledgement of the source. Plagiarism could be intentional
(dishonest plagiarism) or non-intentional (negligent plagiarism). This definition also applies for figures
and figure legends and for tables and table legends which you copy into your text.
It is mandatory that each course work shall be checked for plagiarism through Turnitin or similar
software before submission. The content which is based on existing published work must come from
properly quoted material and from the references cited section. After checking the accuracy of the
citations and references of such content the plagiarism report should not return similarity index of
more than 15% in any circumstance. However, if the matching text is one continuous block, the index
of 15% could shall be considered plagiarism. Any report with higher than this percentage matching
must be explained by the student. The details of copy rights, professional ethics are given in Plagiarism
Prevention Policy of the University.

Referencing Guidelines
Referencing helps to acknowledge other peoples’ ideas and helps the reader/instructor to locate the
cited references easily, also to evaluate the interpretation of our ideas. It reduces risk of plagiarism
(i.e. taking other peoples’ thoughts, ideas or writings and using them as though they are your own).
Direct quotations, paraphrases, facts and figures, ideas and theories both from published and
unpublished sources must be referenced. The sources for written (text) and graphic material may
include books, journal or magazine articles, newspapers, company, government or institutional
reports, websites or personal communication. Please note improper or no referencing will be penalized
in terms of marks awarded.

Referencing style at RICS School of Built Environment – In-text referencing


The Harvard style is an example of an in-text referencing style. In this system within the text, the
author’s name is given first followed by the publication date and usually the page number/s for the
source (Citation). The list of references or bibliography at the end of the document contains the full
details listed in alphabetical order for all the in-text citations.
Citation
Although Handy (1994) has argued that education is the key to economic success for individuals,
organizations and nations, a majority of adults in the UK have yet to be convinced or persuaded of
this argument. Of these, a significant majority was from social class groups A, B and C. Only a quarter
of adults from semi-skilled or unskilled work backgrounds had involved themselves in formal
education (Tuckett 1999).
List References in Full at the End of an Assignment
Start with the last name(s), followed by initials of the author(s), contributor, editor, producer or
speaker. If you don’t have the name of an author, start with the name of the originator. This can be
an organization name, e.g. BBC, or name of a website, e.g. Bized.
This is followed by the year of publication; put this in brackets. In this event date is missing, put (no
date), or (n/d). With Internet sources, look for a year the item was placed on the site, or in the absence
of this, when the site was last updated (the year in question), or if unsuccessful with either of these
two, the year you looked at the information.
This is followed by the title of the source. The main source is usually emphasized in some way, e.g.
underlined or italics. The main source would be, for example, the title of a book, name of the
magazine, journal or newspaper, broadcast production source, video or CD-ROM etc. Whichever mode
of emphasis you choose- underlining or italics - keep it consistent throughout. The pattern in this
booklet is to emphasize main sources by the use of italics.
In most printed items you would give details of the publisher. You first give the name of the town or
city where the source was published, followed by the name of the publisher.
In the case of a journal article, you finish with the reference details of volume, edition/issue number
(if shown) of the journal and the page numbers of where the article can be found.
Example: Hagen, J. (2002). Basic Skills for Adults. Birmingham: The Guidance Council.
Tuckett, A. (1999) ‘Who’s Learning What?’ The Guardian 18/5/1999, p. 13.

Citation: (Introna et al 2003)


Reference: Introna, L., Hayes, N., Blair, L., and Wood, E. (2003). Cultural Attitudes Towards
Plagiarism. http://www.jiscpas.ac.uk/apppage.cgi?USERPAGE=7508 [Accessed 13/12/2005].

17.Attendance policy
5 marks are allocated for 100% attendance and 75% is required for appearing for examinations (as per
Amity University guidelines). Record of the student’s attendance will be taken at the beginning of each
class. All absences/ late entries to class will be considered unexcused absences, and no changes will
be allowed. Please refer to the student Handbook for further information.

18.Academic Policies
Refer Amity University Guidelines for the academic policies and procedures

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