CHAPTER 1

INTRODUCTION TO
HUMAN RESOURCE
MANAGEMENT
Lecturer
Dang Thanh Thuy, MBA
 LEARNING OUTCOMES
1. Explain what human resource management is and
how it relates to the management process
2. Understand the difference between Human
resource management and Personnel management
3. Give some examples of HR job duties
4. Illustrate the HR management responsibilities of
line and staff (HR) managers
 Management process
The four basic functions of planning, organizing,
leading, and controlling

Planning

Controlling Organizing

Leading
 HUMAN RESOURCE MANAGEMENT
DEFINITION
The policies and practices involved in carrying out the “people” or
human resource aspects of a management position, including:
 Recruiting
 Training
 Screening
 Rewarding
Appraising…
The biggest difference between HRM and PM is
“Strategy” vs “Tactics”
People oriented
HR ORGANIZATIONAL CHART (SMALL
COMPANY)

Human Resources Manager

HR DEPARTMENT ORGANIZATIONAL CHART (LARGE COMPANY)
LINE AND STAFF ASPECTS OF HRM

Line manager
A manager who is authorized to direct the work of
subordinates and is responsible for accomplishing the
organization’s tasks

Staff manager
A manager who assists and advises line managers
Who will take responsibility for HRM activities in
an organization?

Staff manager

HR
managers

HR specialist
EXAMPLES OF HR JOB DUTIES
Recruiters
Search for qualified job applicants.

Job analysts
Collect and examine information about jobs to prepare
job descriptions
EXAMPLES OF HR JOB DUTIES (CONT’D)

Compensation managers
Develop compensation plans and handle the
employee benefits program
Training specialists
Plan, organize, and direct training activities
Labor relations specialists
Advise management on all aspects of union–
management relations
THE CHANGING ROLE OF HRM

Strategy
The company’s long-term plan for how it will balance its
internal strengths and weaknesses with its external
opportunities and threats to maintain a competitive
advantage
HR managers today are more involved in partnering with
their top managers in both designing and implementing
their companies’ strategies
 Outsourcing
To let outside vendors provide services

THE CHANGING ROLE OF HRM