1.

An area where guests interact with employees is called:

A. Front of the house.

B. Back of the house.

C. Revenue center.

D. Support center.

2. In a large full-service hotel, the executive housekeeper reports to:

A. The general manager.

B. The chief engineer.

C. The rooms division manager.

D. The security director.

3. For each of the following departments, write in whether it is a revenue center or a support center.
Security

A. Support

B. Revenue

C. Both A&B

D. None of these

4. Legally, what charges can be included in calculating a 3-day pay or quit charge?

A. Rent only

B. Rent and late fees only

C. Rent, late fees and NSF fees

D. Rent and NSF fees only

5. If a month-to-month tenant resides in the property for a period of more than 1 year, then the
landlord must give the tenant:

A. 60-day notice of termination

B. 30-day notice of termination

C. 45-day notice of termination

D. 120-day notice of termination

6. Which of the following is not an acceptable parameter for qualifying a tenant?

A. Parents with children

B. Religious beliefs

C. An individual with a physical disability

D. All of the above

7. Once a collections case has started, what documents are required?

A. Copy of judgement

B. Rental application

C. Itemization of securty deposit

D. All of the above

08. Which of these is not a recommended security measure?

A. Mounting hinges on the insides of doors

B. Numbering apartment keys

C. Peepholdes with a wide-angle view

D. Motion sensor-activated lighting

09. What is the capitalized value of a property fetching a net annual rent of Rs.1000 and the highest
rate of interest prevalent being 5%, rate of interest is 8% ?
a) Rs.16500
b) Rs.18500
c) Rs.12900
d) Rs.12500

Answer: d
Explanation: For Rs.5.00 interest, capital Rs.1000.00
To get Rs.1000.00 interest, capital = (100/5)*1000
= Rs.20000.00
In short capitalized value is – Net annual income*Year’s purchase
For the same net income if the rate of interest is 8% the capitalized value, = 1000*(100/8)
= Rs.12500.00
10. An old building has been purchased by a person at a cost of Rs.30000/- excluding the cost of the
land. Calculate the amount of annual sinking fund at 4% interest assuming the future lie of the
building as 20 years and the scrap value of the building as 10% of the cost of purchase.
a) Rs.979.7
b) Rs.4387.20
c) Rs.107.20
d) Rs.907.20

Answer: d
Explanation: The total amount of sinking fund to be accumulated at the end of 20 years.
S = 30000 * 90/100 = Rs.27000.00
Annual instalment of sinking fund.
I= Si / [(1+i)n-1] = 27000*0.04/(1+0.04)20-1 = 27000*0.0336 = Rs.907.20
Annual Instalment for sinking fund required for 20 years = Rs.907.20.

11. Total Room sales divided by the number of rooms sold represents.

Average Daily Rate

Room occupancy percentage

Daily report

Rack Rate

12. Room Division includes which one of the following?

A. Security

B. Guest Services

C. Housekeeping

D. All of these

13. Revenue Management is

A. A night audit task used to balance guest accounts

B. A housekeeping system used to increase efficiency

C. A technique used to maximize room revenue

D. An accounting term used to determine optimal ratios for use in management decisions

14. ___________ is one of the highest concerns of guests who visit hospitality businesses.

A. Comfort

B. Security
C. Location

D. Food and Beverage

15. Which of the following represents the most significant cost in kitchen operations?

A. Maintenance

B. Uniforms

C. Utilities

D. Labor

16. Which of the following statements accurately outlines the requirements of a tenancy?

A. Exclusive possession by the occupier for a term at a rent

B. Exclusive possession by the occupier for the majority period in the day

C. Exclusive possession by the occupier at a rent

D. Exclusive possession by the occupier for a fixed period.

17. Total Productive maintenance aims at

A. Less idle time

B. Increase Productivity

C. Zero Down time

D. None of these

18. A systematic approach for maintenance is

A. Problem Cause Diagnosis Rectification

B. Problem Diagnosis Cause Rectification

C. Problem Measure Diagnosis Rectification

D. Problem Diagnosis Measure Rectification

19. ___________ are organizational member who integrate and coordinate the work of others

A. Managers
B. Team Leaders

C. Subordinates

D. Estate Agents

20. Understanding building codes would be considered a _______ skill for a building contractor.

A. Human

B. Technical

C. Conceptual

D. Empirical

21. The _________ view of manager’s job implies that decisions and actions taken in one organizational
area will impact other areas.

A. System

B. Contingency

C. Conceptual

D. Functional

22. What role was Don Performing when he gave the plant tour to the newspaper reporter?

A. Monitor

B. Spokesperson

C. Figurehead

D. Resource Allocator

23. How many Marlas in 2 Acre

A. 160

B. 320

C. 380

D. 360

24. Rabi Harvest inspection on which date

A. 1st March

B. 1st April
C. 1st June

D. 1st September

25. Gulkand is made from the most common beautiful flower of ____________?

A. Jasmine

B. Rose

C. Petunia

D. Chrysanthemum

26. A branch of horticulture dealing with the production and marketing of vegetable is
called__________________?

A. Viticulture

B. Pomology

C. Olericulture

D. Sericulture

27. Self supporting succulent plants are called____________________?

A. Shurbs

B. Off shoots

C. Herbs

D. Succulents

28. Which one of the following horticultural plants is well known for its cooling effect
_______________________?

A. Falsa

B. Sweet lime

C. Jaman

D. All the above

29. Today, the world’s number one problem is:

(a) Pollution
(b) Population explosion

(c) Nuclear proliferation

(d) Natural calamities

30. One of the critical mechanism by which the environment controls population
of species is:
(a) Spread of disease

(b) Removal of excreta

(c) Check on death rate

(d) Supply of food

31. Global atmospheric temperatures are likely to be increased due to:

(a) Burning of fossil fuel

(b) Water pollution

(c) Soil erosion

(d) None of the above

32. Global Warming could affect:

(a) Climate

(b) Food production

(c) Melting of glaciers

(d) All of the above

33. Greenhouse effect is related to:

(a) Green trees on house

(b) Global warming

(c) Grasslands

(d) Greenry in country

34. The primary cause of acid rain around the world is:
(a) Carbon dioxide

(b) Sulphur dioxide

(c) Carbon monoxide

(d) Ozone

35. The primary air pollutant responsible for acid rains is:
(a) Carbon dioxide

(b) Sulphur dioxide

(c) Carbon monoxide

(d) Ozone

36. Land are which can be used for farming is called

A. catchment land
B. derelict land
reclaimable land
arable land