1/6/2020 Marine Surveyor - Loss Adjuster - Auckland | Marine Jobs

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Marine Surveyor - Loss Adjuster - Auckland

Listed: 05 October 2018 Reference: 60755 / 18-002

Seeking Seafarer with an inquisitive mind

Long-term career opportunity with global operator
Leverage your marine expertise ashore

Job Title Marine Surveyor - Loss Adjuster

Reports to Head of Marine & Complex Loss NZ
Location Auckland

Start POSITION UNDER CONTRACT, PENDING COMMENCEMENT AND NO NEW APPLICATIONS

INVITED

Overview:

The purpose of this position is to assist Insurance companies and commercial clients in the processing and
adjustment of Marine insurance claims for vessels and cargo.

This is a permanent job with a long-term focus on building a professional career within a global organisation.

Core Responsibilities:

To adjust assigned marine claims, either individually or as part of a team, involving:

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Adjuster visits/inspections/survey of damage/loss and discussion of circumstances of the loss with the
insured and other parties
Preparation of reports to the insurance company/client in a timely manner to summarise the cause, nature
and extent of the loss
Oversight of any recoveries, adjustment of the loss and timely settlement of claims
Effectively manage a significant file load and deliver a high standard of professional work at all times.
Achieve individual performance targets and to contribute to the overall goals of the branch.
Develop professional relationships with insurers and brokers as well as wider networks and relationships within
the industry
Deliver expected levels of customer service
Participate in ongoing training and developmental opportunities and mentoring programmes, thus contributing to
the ongoing development of skills in the team.

Qualifications and Experience:

Applicants will ideally have a merchant marine or maritime background, having served at sea, perhaps in a deck
officer or senior engineering position but now seeking a role ashore.

Equally, applicants may come from a ship building / survey and inspection environment with specialist knowledge
about hulls and ship construction and now seeking to take a broader view.

Whilst we are open minded to look at anyone bringing relevant sector experience and the right personal qualities, we
would ideally appoint someone who has worked in comparable markets to that of NZ, such as the UK, Australia or
South Africa.

Tertiary level (or equivalent) qualifications in relevant disciplines would also be preferred.

This may be your first exposure to the world of insurance and underwriting, and of course appropriate training will be
provided.

Personal Qualities:

A proven level of technical expertise, knowledgeable in your chosen field

Confident and personable demeanour, you’ll be comfortable when dealing with people at all levels both politely
and effectively
Excellent interpersonal and communication skills
A high standard of both written English, necessary for the creation of concise, factual and cohesive reports
Absolute personal integrity
Able to work effectively within a well-defined and proven process
An inquisitive and open mind to support the investigative aspects of your work to determine the core facts and
details
An empathic and helpful approach which will help you work supportively with people sometimes facing periods of
stress following an incident
A readiness and humility to handle any job that comes your way, large or small
Effective computer skills (primarily Word and Excel)

Terms:

Salary is negotiable according to expertise and background

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Reimbursement of own vehicle running expenses for business use at scale rate
Mobile Phone

The Company:

The Company is a global claims management service enterprise with a 100-year track record.

The specialist Marine team provides survey and loss adjusting services to insurance companies, brokers, owners,
lawyers, shipping companies, freight forwarders, and road and rail transport operators. It has the expertise to handle
all marine survey and adjusting needs, including hull, machinery, or cargo (break bulk, containers, bulk cargo or
liquids), on yachts, launches, fishing boats, charter vessels, cargo ships, barges, tugs or super yachts.

The surveyors provide professional services in marine hull, cargo, builder's risks, carrier's liability, litigation, valuation,
marine consultancy, and recovery work.

Next Steps:

To apply for this role, contact Rob Everall via rob@marinejobs.co.nz (mailto:rob@marinejobs.co.nz) today, or
call on 021 996 796 for a confidential chat.
Please submit a detailed CV and a covering letter to align yourself with the requirements of the job.

Contact Rob Everall of Marinejobs by writing to rob@marinejobs.co.nz (mailto:rob@marinejobs.co.nz) or

call him on +64 21 996 796 for further information. You can also apply directly to this job using the form on
the right side of this page.

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