Professional Documents
Culture Documents
Technicians Dashboard -for documentation and for entering store visit deliverables
https://app.smartsheet.com/b/TBD
• REQUIRED: All technicians must use the Dashboard to enter Store Check-In time (when arrived at site)
and Check-Out (when departing the store)
• REQUIRED: When complete, call L2 Deployment Support
1-866-835-7877 option 7 (projects) option 2 (Target projects)
CALL L2 support for any technical questions or hardware failures.
• Can join the TargetBundle Hangout project team to ask any questions
https://hangouts.google.com/group/KiRbbjqFaa1MCM5q2
MAC Tasks/Work Flow
1. When arrive at store, Check-In -link on Technicians Dashboard
2. Make contact with Store Leader. Locate shipments to store
MAC replacement equipment and fixture hardware
3. Work with Store Leader to find all MAC stations before beginning work.
Confirm with Store Leader the order in which replacements should be made.
4. Stage ELO box and Fixtures Box
a. Unbox and confirm all parts are included. Confirm nothing is broken.
b. If hardware is broken or missing, escalate to L2 Deployment Support.
5. Remove analog red phone & price checker
a. Unplug from phone jack. Leave cables as is.
b. Removed red phones will be boxed and put on the CRC pallet.
c. Unplug CAT cable from old price checker. Leave CAT cable in MAC station to use during monitor
installation
d. Affix price checker plate over the hole left when old price checker was removed
e. Removed price checkers will be boxed and put on the CRC pallet.
6. MAC Station Fixture Installation
a. Remove front fixture panel
b. Construct fixture pieces – replacement panel, bumper, mounting bracket
c. Construct ELO monitor pieces - audio jack, PoE
d. Attach ELO tablet to fixture
e. Attach CAT cable which will power on the monitor
f. Secure fixture to MAC station
7. Validate Monitor Functionality
a. Device powers up and app loads
b. Team Leader or above level needed to sign in
c. Team leader/designate is responsible for setting the location on each and every MAC station.
d. Tech responsible for testing each and every MAC station with a manual search and choosing an item in
store to scan.
8. Clean Up, disposition of removed equipment, extra or DOA equipment
9. Obtain sign-off from store leader
10. Check-out via
15” ELO touchscreen monitor, POE adapter, security bolts, Honeywell scanner, Audio jack, 10’ Cat6a cable
Key Points
• For any workstations being removed o Workstation needs to be logged in to validate host/workstation name
(any Target team member should be able to log into the workstation for you)
o Must validate host/workstation name
o Must perform ipconfig/release command (see instructions further in this document)
• Store may receive combination of HP and Acer ChromeBoxes
• ChromeBoxes are preconfigured and are not assigned to a location (ie, any ChromeBox can be replace any
removed workstation)
• Replacing desktops to Chromebox is being replaced on existing host name/role of desktop in the store. See
matrix’s below for guidance on hostnames of desktops and action to take. Checklist will detail specifically
actions to take on what workstations.
• If removing existing workstation power cord is difficult, can reuse existing power cord to attach ChromeBox to
power.
• No printers are to be attached locally to ChromeBox (all printing being done via network print queues)
If anything does not match your scope, escalate to your project contact immediately.
• If Cash Office Equipment removal scheduled to store, before removing any equipment in cash office, validate
there is a Cash Recycler in the office. If not cash recycler, stop and contact project team or L2 Deployment
Support
Fixture kits
Located on a pallet in Receiving or another back-of-house location
Mounting bracket Replacement panel Red price checker plate Bumper Vinyl cling
ASSEMBLE ONE MONITOR TO ENSURE THERE ARE NO STORE CONFIGURATION OR SET-UP ISSUES THAT WOULD
PREVENT FUNCTIONALITY ONCE INSTALLED. **
DECAL INSTALL
1. A new MAC station decal and instructions are included in each fixture kit.
• Provide the decal and instructions to the Store Leader to install.
• Direction has been provided to the store team that they are responsible for installing these
decals.
1. Begin the installation of the new video panel by removing the previous front panel, phone tub and phone
mounting plate.
a. Open the doors and locate the cams as shown in views below, both top and bottom of the panel.
The front panel is held on the fixture by (4x) CAMs and Pins. The cams can be turned by using a
#3 Phillips screwdriver and rotating the cam counterclockwise. When the cams are fully turned
the pins they are holding will loosen and the front panel can be pulled away from the fixture.
Save these pins for re-installation. Keep CAMs in place.
Note: An extra CAM is included in the current hardware kit if a replacement one is needed.
** Old, REMOVED front panel off MAC station should be given to Store Leader to be placed in the appropriate
recycling location **
2. Remove Replacement Panel from Fixture Kit and remove Bumper from Bumper box.
3. Attach the Bumper to the Replacement Panel, as shown below, using (4x) Carriage Bolts and secure in place
with (4x) Washers and then (4x) Hex Nuts.
a. The AC cord and power supply (if included) will not be required for this installation
b. ELO tablets are location agnostic so any tablet can be affixed to any MAC station.
*Care MUST be taken when tilting the new ELO monitors. If the monitor is grasped by the sides to tilt, move, or
adjust, it may twist enough to crack.*
5. Remove the locking screw on the back of the ELO monitor and save (this screw later requires the special tip in
the hardware kit.)
6. Lift out the mounting bracket. Set all aside.
7. Attach the mounting bracket and power supply to the monitor using the small screws in the hardware kit. (Be
very careful not to cross thread these screws).
10. On the ELO monitor, unscrew the left cover plate (as you are looking at the rear of the monitor) on the back of
the monitor.
a. The Philips screw is small; take care not to lose it.
11. Plug the LAN cable into LAN port on the back left of the ELO monitor
a. Monitor will automatically turn on once LAN cable is connected to monitor
b. Wait for the monitor to fully power up
12. Reattach the cover plate removed in Step 4 above. Click the cover plate into place by sliding upward. Apply
screw to cover plate.
13. Attach entire ELO monitor unit via the mounting bracket to replacement panel with four (4) long screws
provided
a. The top of the mounting bracket slides under the overlap cleat. Lift up until the bottom leg of the bracket
rest on the locking cleat, then replace the locking screw removed earlier.
b) Tap “Confirm”
The scanner should adjust its sensitivity so that it turns on only when a barcode is placed in front of it.
If the scanner light doesn’t turn on, scan the below barcode to configure the scanner to always be on
(1) The scanner light should turn on and a light beep will sound when a barcode is scanned.
(2) If the barcodes for configuration don’t resolve the issue, escalate to L2 Deployment Support.
Test Application - Tech MUST complete the following tests in order to consider the MAC station complete.
Locate an in-store item from a nearby shelf and use the new tablet and barcode scanner to scan the item
o Confirm that the item appears on the Item Details screen
o If the barcode scanner beeps and reads the barcode but doesn’t bring you to the Item Details
page, please try alternate items.
o If trying an alternate item(s) still results in errors on the Item Details page, escalate to L2
Deployment Support.
If the barcode scanner will not light up when presented with a barcode, follow the steps below:
• Have the technician show a different barcode to the scanner o If the scanner illuminates on the 2 nd try there
is no issue with the scanner
If the barcode scanner still will not light up, follow the steps below:
• Confirm that the monitor is on and functioning
• Confirm that all cables are seated properly; reseat monitor cable if necessary
• Confirm barcode scanner is seated properly; reseat scanner if necessary
If scanner still will not light up, report to L2 Deployment Support and follow the steps below:
• remove the scanner and attach it to known functioning ELO monitor to see if the issue follows the scanner
• Attach a known functioning scanner to the ELO monitor to confirm monitor and scanner work.
• If the issue follows the scanner, escalate to L2 Deployment Support.
• If L2 Deployment Support confirms scanner is broken, leave the ELO tablet (with Audio adapter attached)
installed on the MAC station and powered on and follow next steps from L2 Deployment Support.
APPENDIX
IN THE EVENT THAT THE HOLES IN THE NEW PANEL DO NOT ALIGN WITH THE FIXTURE HOLES,
OPTIONAL MOUNTING BRACKETS ARE SUPPLIED IN THE HARDWARE KIT. USING THE (3) 5/8"
BLACK FLAT HEAD SCREWS FASTEN THE BRACKETS TO THE FRONT PANEL USING THE PRE-DRILLED HOLES AS SHOWN,
THEN DRILL HOLES IN THE TOP & BOTTOM SHELF AND FASTEN WITH THE (6) 3/4" BLACK PAN HEAD SCREWS.
1. Prepare the back of the panel by installing the brackets in the three pre-drilled holes as shown.
2. Pick up the entire assembly and gently place the top brackets on the top shelf. Align the panel by centering it on
the fixture, then install the black screws by drilling them into the top shelf. Use both holes in the brackets.
3. Confirm barcode scanner light shuts off after 5 seconds when not activated by the proximity scanner
4. Test barcode scanner with any barcode available to ensure sensor functionality (light will turn on) and light
beep will sound when barcode is scanned
Data patch-cable runs from junction box to hole in new fixture panel (if needed)
New replacement panels securely installed
ELO monitors, barcode scanners, and Audio adapters installed on new fixture panels
ELO monitors are on
Barcode scanners light-up and beep when a barcode is placed beneath the scanner
Application automatically displays once ELO monitor boot sequence is complete
Application was signed into by Store Leader at each station
Location was set by Store Leader (Grocery, Bed & Bath, etc...) at each station
Scans of multiple items via barcode scanner populate that specific product information
Application processes manual searches of multiple items via Search field with keyboard input
Weekly ad displays when selected from the Search app home-screen Have the Store Leader sign
this form.
By signing this form, Store Leader confirms complete fixture execution, appropriate functionality of
hardware, and accurate functionality of application at each MAC Station.
Store Leader_______________________________Date________________
Tech to take a picture of this form and send to L2 Deployment Support before checking out of
store.