Professional Documents
Culture Documents
October 2019
• The requirements for completion are listed under the Credit Submission tab for each course.
• The program must be complete for the “View all streaming content” requirement to be checked
as completed.
o For a Live Event: this happens once the broadcast has been marked complete in the
webinar control panel by the moderator.
o For an On-Demand program: this occurs once a you progress all the way to the very end
of the program/recording.
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ISACA Webinar CPE Submission Process
October 2019
• Once the program is complete a green check mark (please see screen shot below) will appear
next to “View all streaming content” and the ability to complete the credit submission survey
will become available.
o Green check mark can be located in two places
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ISACA Webinar CPE Submission Process
October 2019
• You will need to click on “Take survey” and progress through the survey. You will need to
respond to all questions to complete the survey.
• Once you have answered all the survey questions, the option to “Submit Survey” will appear.
Please click button.
• Please submit the survey, once the survey is submitted, you will be brought back to the Credit
Checklist where the “Submit Credit” button will now be available.
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ISACA Webinar CPE Submission Process
October 2019
• Please click on the “Submit Credit” button to complete the CPE credit submission process and
be redirected to your ISACA Classroom.
• Upon clicking “Submit Credit” you will be taken to the Manage Your CPE page where the
approved CPE is listed.
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ISACA Webinar CPE Submission Process
October 2019
• By clicking “Continue” (bottom left corner) you will have now submitted your credit and are
redirected to your credit transcript page.
• The course will now be listed under the Completed Credit section.
• To Download and/or Print the certificate, please access your ISACA CPE Records tab (screen
shot below), located in the ISACA Learning Access >My ISACA Dashboard of their ISACA Account.
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ISACA Webinar CPE Submission Process
October 2019
• If a you have not met the requirements for completion on a given course, you will be redirected
back to the viewer to complete the requirements.
• If you are redirected back to your Credit Transcript page you will see "Course Not Completed,
View Now” next to the program under the Pending Credit section.
• If the program was a live webinar, you will again be redirected to the viewer when you click
“View Now.”
• If you have not met the survey requirement, you must complete the survey and then submit for
credit.
• If you did not hit the required checkpoints during the live event, you will not be able to submit
credit for the course.
o Please see screen shot below
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ISACA Webinar CPE Submission Process
October 2019
• If the course is an on-demand program, you will be brought back to the streaming details page
upon clicking “View Now” in the Transcript page.
o Please then launch the course and complete any requirements to receive CPE credit.
o Please Note: You should select Resume, Start from Beginning or View Now to launch the
viewer.
Submit CPE will bring you back to the credit profile, where you will still have the
“Course Not Completed” message.
Requirements Completion Scenarios- Completed credit requirements, but did Not Submit
• If you have met all requirements on a course and just forgot the final submission step, you will
be able to submit credit from the Transcript page, the streaming details page or the Viewer.