Cambridge International Examinations

Cambridge International General Certificate of Secondary Education

* 5 1 5 5 9 3 2 1 2 9 *

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/11

Paper 1 Theory October/November 2018
2 hours
Candidates answer on the Question Paper.
No Additional Materials are required.

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Answer all questions.

At the end of the examination, fasten all your work securely together.
The number of marks is given in brackets [ ] at the end of each question or part question.

This syllabus is approved for use in England, Wales and Northern Ireland as a Cambridge International Level 1/Level 2 Certificate.

This document consists of 15 printed pages and 1 blank page.

DC (SR/SW) 150186/3
© UCLES 2018 [Turn over
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1 There are many types of input device. Complete the following sentences, using the most
appropriate item from the list below.

barcode reader chip reader graphics tablet keyboard microphone

mouse numeric keypad scanner sensor touch pad

(a) A device used to input sound is called a

Microphone
.............................................................................................................................................. [1]

(b) A device used to enter a four-digit code when paying by debit card in a shop is called a
Numeric keypad
.............................................................................................................................................. [1]

(c) A pointing device commonly built into a laptop is called a

Touch pad
.............................................................................................................................................. [1]

(d) A device, used by designers and artists, which has a stylus for drawing applications is called a
Graphics tablet
.............................................................................................................................................. [1]

2 Tick whether the following activities relate to the use of email, electronic fax or both.

email electronic fax both

() () ()
Can be used as a legal document
Allows video attachments to be added to the message
Requires a telephone number
Messages can be sent to a computer
[4]

3 Tick whether the following is a method of validation, verification or proof-reading.

validation verification proof-reading

() () ()
Identifying spelling errors
Using a range check
Typing in data twice
Visually comparing data on screen with the
original source document
[4]

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4 (a) Identify the paragraph formatting shown below

This is a compulsory paper consisting of

multiple choice, short answer
and structured questions. The
questions are set on all
sections of the syllabus
content.

Hanging indent paragraph

.............................................................................................................................................. [1]

(b) Identify the paragraph formatting used for the second paragraph

This is a compulsory paper consisting of

multiple choice, short answer and
structured questions.
The questions are set on all
sections of the syllabus
content.
Each individual question is set within
separate contexts of ICT applications in
everyday life.

Indented paragraph
.............................................................................................................................................. [1]

(c) Identify the alignment used in this paragraph

This is a compulsory paper consisting of

multiple choice, short answer and
structured questions. The questions are
set on all sections of the syllabus
content. Each individual question is set
within separate contexts of ICT
applications in everyday life.

fully justified
.............................................................................................................................................. [1]

(d) Identify the alignment shown below

This is a compulsory paper consisting of

multiple choice, short answer and
structured questions. The
questions are set on all sections of the
syllabus content.

right aligned
.............................................................................................................................................. [1]

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5 A music festival is attended by very large crowds each year. Large amounts of data are collected
by the organisers, who are planning to store it in the cloud.

(a) Give four advantages of storing the data in the cloud rather than using other storage methods.

1 ................................................................................................................................................
Four from:
The cloud has greater storage capacity than other methods
...................................................................................................................................................
The data could be sent directly to the cloud from any device on the festival ground
Access the data from any device
2 ................................................................................................................................................
Easier to add storage capacity
Lower capital outlay
...................................................................................................................................................
The organisers would only pay for the storage they used
3 ................................................................................................................................................
Data can be analysed more quickly

...................................................................................................................................................

4 ................................................................................................................................................

...................................................................................................................................................
[4]

(b) The organisers are worried that there are drawbacks in storing data in the cloud.

Describe three disadvantages of using the cloud to store data rather than other storage
methods.

...................................................................................................................................................
Three from:
...................................................................................................................................................
More security issues as personal data is used
The owner of the data loses control over it
...................................................................................................................................................
The cost of storing in the cloud may be restrictive in the long term
The devices must be connected to the cloud at all times for ticket sales
...................................................................................................................................................

...................................................................................................................................................

.............................................................................................................................................. [3]

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6 A soccer club uses ICT to help analyse its players’ performance in a soccer game. The players use
wearable technology with GPS tracking systems. The data collected from the GPS is analysed by
a computer which then displays the results on the monitor at pitch side.

(a) Describe, in detail, how this system could work.

...................................................................................................................................................
Four from:
The position/location of the player is calculated using GPS software
...................................................................................................................................................
Data is transmitted/sent to the pitch side computer every few seconds
Algorithm calculates the speed/distance player has moved
...................................................................................................................................................
The data is stored/saved in the computer
The coordinates of the player are shown onto the map of the pitch
...................................................................................................................................................

...................................................................................................................................................

...................................................................................................................................................

...................................................................................................................................................

.............................................................................................................................................. [4]

(b) The wearable technology includes a number of sensors that continuously monitor the players.

Name two physical variables that could be monitored during the game.

1 ................................................................................................................................................
Two from:
Temperature
...................................................................................................................................................
Heart rate/pulse rate
2 ................................................................................................................................................
Breathing rate

...................................................................................................................................................
[2]

(c) After the soccer game the data is printed.

Name a suitable type of printer the soccer club could use and give a reason for your choice.

Printer .......................................................................................................................................
1 mark for name of suitable printer
Reason .....................................................................................................................................
1 mark for appropriate reason

...................................................................................................................................................

...................................................................................................................................................
[2]

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7 You have created a spreadsheet to display the Ultra Violet (UV) radiation level in Brazil, Argentina
and France for 2016.

A B C D E
1
2
3 Brazil Argentina France
4 Jan 12 9 1
5 Feb 11 9 1
6 Mar 9 7 3
7 Apr 7 4 4
8 May 5 3 6
9 Jun 5 2 7
10 July 5 2 7
11 Aug 7 4 6
12 Sept 9 5 4
13 Oct 10 7 2
14 Nov 12 9 1
15 Dec 12 10 0
16 Average 8.67
17

The following graph was produced from some of the data.

14
12
10
8
6
4
2
0
Jan Feb Mar Apr May Jun July Aug Sept Oct Nov Dec

(a) Describe how this graph was created.

...................................................................................................................................................
Four from:
...................................................................................................................................................
Highlight/select A4 to B15
Press and hold Ctrl
...................................................................................................................................................
Highlight/Select D4 to D15
Select insert
...................................................................................................................................................
Select chart type/line graph
...................................................................................................................................................

...................................................................................................................................................

...................................................................................................................................................

.............................................................................................................................................. [4]

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(b) You are going to show the graph to a group of students in a Geography lesson.
Explain three improvements you could make to the graph to help it match the needs of the
audience.

1 ................................................................................................................................................
Three from:
Add a chart title – for example: ‘UV level comparison for 2016 for Brazil and France’
...................................................................................................................................................
Add y/value axis title – UV level
Add x/category axis title – months
2 ................................................................................................................................................
Change/Add legend – to show the two countries (Brazil and France)
Place the legend below the chart to give max coverage of the graph
...................................................................................................................................................
Add data labels on the line to provide/give exact values

3 ................................................................................................................................................

...................................................................................................................................................
[3]

(c) Write down the formula that should be entered into cell B16 to calculate the average UV level
for Brazil.
AVERAGE(B4:B15)
= ................................................................................................................................................
1 mark for AVERAGE ()
1 mark for (B4:B15)
.............................................................................................................................................. [2]

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(d) The spreadsheet has been updated to show the danger levels of UV radiation in Brazil.

A B C D E F
1
2
Danger
Levels in
3 Brazil Brazil Argentina France
4 Jan 12 Extreme 9 1
5 Feb 11 9 1
6 Mar 9 7 3
7 Apr 7 4 4
8 May 5 3 6
9 Jun 5 2 7
10 July 5 2 7
11 Aug 7 4 6
12 Sept 9 5 4
13 Oct 10 7 2
14 Nov 12 9 1
15 Dec 12 10 0
16 Average 8.67
17
18 UV Index
19 1 Low
20 3 Moderate
21 6 High
22 8 Very High
23 11 Extreme
24

Using the table in cells A19 to B23, write down the formula entered in cell C4 to display the
corresponding danger levels in Brazil. This formula will be replicated down to cell C15.

= ................................................................................................................................................
VLOOKUP(B4,A$19:B$23,2)
1 Mark VLOOKUP ()
...................................................................................................................................................
1 mark (B4,
1 mark for the A19:B23,
...................................................................................................................................................
1 mark for 2)
1 mark for the correct use of absolute referencing
..............................................................................................................................................
The position of the elements must be correct to gain the mark [5]

(e) The formula that has been written in part (d) needs to be replicated down to cell C15.
Describe how you could display the corresponding data for all the months for Brazil.

...................................................................................................................................................

...................................................................................................................................................
Three from:
Click on the cell/C4
...................................................................................................................................................
Move to the bottom right hand side of the cell
Select drag handle / cross / black box / double click on drag
...................................................................................................................................................
handle
Drag handle / cross to C15
...................................................................................................................................................

.............................................................................................................................................. [3]

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8 Discuss the advantages and disadvantages of social networking rather than email as a
means of communication.

...................................................................................................................................................

...................................................................................................................................................
Example answers
Social networking messages can be available to/seen by all
...................................................................................................................................................
Security settings can restrict who reads/makes the comments
Communication can take place in a (private) chatroom
...................................................................................................................................................
Comments can be liked/disliked/shared
Don’t need to learn email address
...................................................................................................................................................
Live video/audio calls can be made/streamed
Emails tend to be one to one
...................................................................................................................................................
Can share live videos
You know who’s online
...................................................................................................................................................
Larger upload size than email
Emails are private between the sender and recipient // more secure
...................................................................................................................................................
Messages can be alerted as high priority
Attachments can be used
...................................................................................................................................................
Emails tend to be more formal
Auto reply / forward / reply can be used
...................................................................................................................................................
In social networking makes a person more prone to cyber predators/trolls
...................................................................................................................................................

...................................................................................................................................................

...................................................................................................................................................

...................................................................................................................................................

...................................................................................................................................................

.............................................................................................................................................. [8]

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9 A health authority is planning to centralise its medical booking system. This will allow all medical
bookings such as doctors’ appointments and hospital appointments to be made online.

The health authority is considering whether to implement the system using Pilot Running or Direct
Changeover.

(a) Discuss the advantages and disadvantages of implementing this system using these
methods. Include in your answer the method you think the health authority should use, giving
a reason for your choice.

...................................................................................................................................................
Max five from:
Advantages
...................................................................................................................................................
Direct changeover the benefits are seen immediately
There is less cost to the Health Authority with direct changeover as only one
...................................................................................................................................................
system is in operation
Takes minimal time to changeover using direct changeover therefore the
...................................................................................................................................................
bookings are not disrupted
With pilot it is a safer method as it is trialled in one
...................................................................................................................................................
department/centre/branch
Only one department/centre/branch affected if system fails
...................................................................................................................................................
If pilot is used it gives staff time to train with new system
Fewer errors as it is fully tested
...................................................................................................................................................
Max five from:
Disadvantages
...................................................................................................................................................
Training using direct changeover could be difficult as users cannot be
trained on the new system
...................................................................................................................................................
Training with pilot changeover could take place gradually/in direct
changeover everyone has to be trained at the same time
...................................................................................................................................................
With pilot there would be two systems in operation therefore there could be
confusion
...................................................................................................................................................
No backup of the system using direct changeover
For the department/centre/branch using the pilot there is no backup
...................................................................................................................................................
1 mark is available for the choice of method and a reason:
Pilot Changeover as there is less disruption to the system if it does wrong.
...................................................................................................................................................
or
Direct changeover this is a cheaper method/immediate results
.............................................................................................................................................. [7]

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(b) The health authority has implemented the system and it is now in full use. Evaluation now
needs to take place.

For each of the following, identify two questions that could be asked in order to evaluate the
new system.
Max two from:
Efficiency ..................................................................................................................................
Efficiency
Does it operate quicker than the previous system?
...................................................................................................................................................
Does it operate by reducing staff time in making bookings? // Does it
reduce
...................................................................................................................................................
the time to make a booking?
Does it operate by reducing staff costs? // is it more cost effective than
...................................................................................................................................................
the old system?

Ease of use ...............................................................................................................................

Max two from:
...................................................................................................................................................
Ease of use
Are all the users able to use the system and make bookings
...................................................................................................................................................
easily/effectively?
Are all the users able to change and cancel bookings easily/effectively?
...................................................................................................................................................
Can all staff understand how to use the system with minimal training?

Appropriateness Max .......................................................................................................................

two from:
Appropriateness
...................................................................................................................................................
Is the system suitable for each of the medical departments?
Does it meet the needs of the patients?
...................................................................................................................................................
Does it meet the needs of the medical staff?
Does the solution match the original requirements?
...................................................................................................................................................
[6]

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 12

The ambulances used by the health authority are fitted with RFID chips. These are
scanned when the ambulance approaches traffic signals. If the ambulance is on an
emergency call the lights automatically change to green.

(c) Describe, in detail, what happens when the ambulance approaches the traffic signals prior to
the computer instructing the traffic lights to change to green.

...................................................................................................................................................
Four from:
The traffic signals have a radio-frequency reader/scanner
...................................................................................................................................................
The reader sends out radio signals to the chip
The RFID reader extracts data from the RFID chip
...................................................................................................................................................
The scanning device/reader provides energy/activates so that the chips can
broadcast the information in them to the reader
...................................................................................................................................................
The scanning antenna sends out radio-frequency signals in a relatively short range
It provides a means of communicating with the RFID chip (in the ambulance)
...................................................................................................................................................
The reader sends data to the computer/microprocessor/actuator
The data is compared with data stored in the database
...................................................................................................................................................

...................................................................................................................................................

.............................................................................................................................................. [4]

(d) The traffic controller is considering changing to a number plate recognition system on all
traffic lights.

State the advantages and disadvantages of using RFID technology rather than number plate
recognition in this scenario.
Max three from:
...................................................................................................................................................
Advantages of RFID
Not affected by the weather – must be qualified
...................................................................................................................................................
All ambulances need to register their number plates so if one arrives from
out of the area it could cause problems
...................................................................................................................................................
Does not need a live connection to a database of number plate numbers
RFID more accurate – less likely to be misread // not all number plates can
...................................................................................................................................................
be read by recognition systems
Line of sight not required
...................................................................................................................................................
Max three from:
Disadvantages of RFID
...................................................................................................................................................
Signals may affect other electronic equipment in the ambulance
Cost of fitting/maintaining to all ambulances
...................................................................................................................................................
Difficult to use temporary ambulances // The chip needs to be present in the
ambulance for it to work
.............................................................................................................................................. [4]

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10 A company is setting up an online shopping website. Transactions using the website need to be
secure.

(a) Explain what is meant by Secure Socket Layer (SSL).

...................................................................................................................................................
Two from:
...................................................................................................................................................
Communication protocol
Security technology
...................................................................................................................................................
Encrypted link between the server and the client

.............................................................................................................................................. [2]

(b) Describe the features that you would look for in a browser to indicate it has a secure
connection to a website.

...................................................................................................................................................
Two from:
...................................................................................................................................................
The URL will start with HTTPS
A padlock appears as an icon on the web page
...................................................................................................................................................
SSL security certificate warning
The background colour of the URL is set to green
.............................................................................................................................................. [2]

11 Tick whether the following activities relate to an intranet, the internet or both.

intranet internet both

() () ()
This is a restricted access system.
This system can use email for communication.
This is a public system.
[3]

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12 Robotic systems are now widely used in the production of cars.

Describe the effects this has had on job roles and working conditions in a car production factory.

..........................................................................................................................................................

..........................................................................................................................................................
Six from:
Increased unemployment of manual workers/vehicle production line workers
..........................................................................................................................................................
May be opportunities to retrain/employment as maintenance workers of robots
More pleasant atmosphere to work in/less noise
..........................................................................................................................................................
Workers are in a safer environment
Workers become deskilled
..........................................................................................................................................................
Job opportunities for job sharing/part time

..........................................................................................................................................................

..........................................................................................................................................................

..........................................................................................................................................................

..........................................................................................................................................................

..........................................................................................................................................................

..........................................................................................................................................................

..................................................................................................................................................... [6]

13 Modern supermarkets have automated stock control systems, which use data from the checkouts.

Describe how food items can be ordered by an automated stock control system so they are
delivered before the stock in the supermarket runs out.

Four from:
..........................................................................................................................................................
Each item is scanned/bar code is read at the POS terminal
Bar code is searched in the database
..........................................................................................................................................................
The quantity of products is reduced
The stock database is updated
..........................................................................................................................................................
When the minimum stock number/level/reorder level is reached
Reads re-order quantity
..........................................................................................................................................................
Goods flagged as ordered
The automated stock system sends a signal to the warehouse computer to order new items
..........................................................................................................................................................
The warehouse sends the items to the supermarket
Re-order quantity is found in the database
..........................................................................................................................................................
Flags removed
..........................................................................................................................................................
The stock control system updates the stock levels in the stock control
database with the new stock
..................................................................................................................................................... [4]

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14 An author is writing a new textbook about ICT. He has used a large number of images in the
document and wishes to send the document as an email attachment to his publisher, but the file is
currently too large.

Describe how he could reduce the size of the document without reducing the number of images.

..........................................................................................................................................................
Four from:
..........................................................................................................................................................
Compress the images to a smaller size // reduce image
resolution
..........................................................................................................................................................
Compress/zip the document to a smaller size
Change the file type/format of each image
..........................................................................................................................................................
Save as PDF
Replace the images with place holders
..........................................................................................................................................................

..........................................................................................................................................................

..........................................................................................................................................................

..................................................................................................................................................... [4]

15 Web development layers are used when designing web pages. An example of one of the layers is
the presentation layer.

Name the other two web development layers.

Content/Structure 1
1 .......................................................................................................................................................
Behaviour/Scripting
2 .......................................................................................................................................................
[2]

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© UCLES 2018 0417/11/O/N/18