1/15/2020 Service Management System(SMS)

Product Exchange Note

DATE : 15-01-2020 BRANCH : SURAT [208] CALL LOGGED DATE : 09-01-2020 16:22:48

SERVICE PARTNER : STANDARD AC SOLUTIONS [5001] PEN No. : 208134869723090120

Customer Name : BHARMAL

SALES RSM / HO
PRODUCT DETAILS BSM APPROVAL HOD APPROVAL
Complaint Number : APPROVAL
134869723
Address : Approval Status Approval Status NR
ODU SR. NO. : 1507869400001 Approved Approved
1 2 3 Deewanji Chamber
Manekrao Main Road Dandia Approval By Approval By
Bazar Opposite Dalson Watch ZAMEER SATISH RATHORE
MODEL NO. (ODU) : MUJAWAR
MDWFS012LWO@22076010000134 Approval Date
Approval Date 13-01-2020
13-01-2020
Approval Remarks
Approval Remarks Approved for
EQUIPMENT NO. : 1507869400001
DOA Unit unable to Replacement as DOA
starts during Unit unable to starts
installation only. during installation
CUSTOMER INVOICE DATE : 31-12-2019 drain pump issue only. drain pump
customer not at all issue customer not at
agrees to repair the all agrees to repair
unit. DSSP also the unit.
NAME OF DEALER : STANDARD AC SOLUTIONS visited

PART DETAILS

Item Code Item Name Old Serial New Serial Warranty Coverage Is Consumed
MDWFS012LWO@22076010000134 MDWFS012LWO - 12 PLACE DISH WASHER 1507869400001 NA Under Coverage NA

Problem detected by Technician

Repeat Repair case

Previous History Date Complaint Number Repair Details
Commissioning
1st Repair
2nd Repair
3rd Repair

Part Not Available

Part Number Description Qty PO Date PO Number

Legal case
CDRF Case No Details abt case Customer Demand

DOA
Functional Defect
END PROGRAM DONE BUTT DARIN NOT OUTSIDES CUSTOMER NOT READY REPAIRING CUSTOMER WANT REPLACEMENT
Action on returned unit

Returned unit to be made as - Saleable

Returned unit to be - Scrapped

Returned unit to be sold in Category billing

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1/15/2020 Service Management System(SMS)

Remarks of SP Service Manager

END PROGRAM DONE BUTT DARIN NOT OUTSIDES CUSTOMER NOT READY REPAIRING CUSTOMER WANT REPLACEMENT

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