Project IDEAL Exploratory

Computer System Services Grade 7 & 8

Directions: Do not write anything in this test questionnaire. Use a separate paper
as your answer sheet. All items are multiple choice. Read each questions
carefully and write the best answer on your answer sheet.

1. Which hardware tools is used to control the discharged of static electricity?

a. Cleaning tools c. ESD tools
b. Diagnostic tools d. Hand tools
2. What hand tool is used to loosen or tighten screws that have a star-like
depression on the top, a feature that is mainly found on laptop?
a. Hex screwdriver c. Standard screwdriver
b. Philips screwdriver d. Torx screwdriver
3. Which cleaning tool is used to blow away dust and debris from different
computer parts without touching the components?
a. Blower c. Compressed air
b. Cable tie d. Lint-free cloth
4. Which diagnostic tool is used to test the integrity of circuits and the quality of
electricity in computer components?
a. LAN tester c. Multimeter
b. Loopback adapter d. Tweezer

Refer to image for Nos. 6-11.Identify the tools on the box.

Figure A Figure B Figure C

Figure D Figure E Figure F

5. Figure A is __________.
a. Anti-static wrist strap c. Flat head screwdriver
b. Anti-static mat d. Wire cutter

6. Figure B is ___________.
a. Anti-static wrist strap c. Flat head screwdriver
b. Anti-static mat d. Wire cutter
7. Figure C is ___________.
a. Anti-static wrist strap c. Flat head screwdriver
b. Anti-static mat d. Wire cutter
8. Figure D is ___________.
a. Anti-static mat c. Tweezer
b. Needle-nose plier d. Wire cutter
9. Figure E is ___________.
a. Anti-static mat c. Tweezer
b. Needle-nose plier d. Wire cutter
10. Figure F is ___________.
a. Anti-static mat c. Tweezer
b. Needle-nose plier d. Wire cutter
11. What is the systematic care and protection of tools, equipment and machines
in order to keep them in a safe, usable condition limit downtime and extend
productivity?
a. Bring to manufacturer
b. Maintenance schedule
c. Proper storage
d. Preventive maintenance
12. To represent and interpret letters, numbers and special characters with bits,
computer used ___________?
a. Binary code c. Morse code
b. Da Vinci code d. Zip code
13. The smallest representation of data is ___________?
a. Bytes c. Mega byte
b. Kilo bytes d. Giga bytes
14. Flowchart is a diagram that ____________.
a. uses pictures to depict the nature and flow of steps in a process.
b. uses graphic symbols to depict the nature and flow of the steps in a
process.
c. represents ideas created by the computer technician to show the
process.
d. represents flow of process done by the computer technician using
shapes.
15. What is hazard?
a. is the chance that a person c. is the result of unsafe
will be harmed practices
b. is anything that can cause d. is the outcome of extreme
harm danger
16. What tool is an example of tools that provide the MOST basic means for the
controlled discharge of electrostatic electricity?

a. Anti-static mat c. Lint-free cloth

b. Needle-nose plier d. Loopback adapter
17. What parts of the computer CANNOT be cleaned/maintained using the
compressed air?
a. Computer case c. Keyboard
b. Monitor d. Mouse
18. What is the proper use of screwdrivers?
a. The screwdriver should match the screw
b. Excessive force is needed when removing screws
c. Torx screwdriver is used to loosen and tighten bolts
d. The screwdriver must be magnetized
19. What is the proper use of ESD tools?
a. The anti-static wrist strap must be strapped around the wrist of the
user.
b. The anti-static mat must be placed on the workspace next to or under
the computer case.
c. Both a and b
d. None of the above
20. What group represents tools that are essential when maintaining or repairing
computers?
a. Lint-free cloth and c. Loopback adapter and
compressed air multi-meter
b. Flashlight and part d. Tweezer and cable ties
retriever

21. What is included in a successful maintenance program?

a. Unorganized and sudden c. Defines operational
b. Controls pollution procedures
d. Suspends key personnel
22. What is preventive maintenance?
a. The systematic care and protection of tools, equipment, and machines
in order to keep them safe.
b. The systematic task that is potentially hazardous and can result in
injury.
c. The systematic detail to include regarding tools and equipment
maintenance.
d. They systematic schedule to provide destruction of tools, equipment,
and machines.
23. What is NOT included in the general requirements for tools and equipment
maintenance?
a. Obtain a copy of the maintenance schedule recommended by the
owner
b. Ensure the maintenance is performed as required
c. Ensure that the person performing the maintenance is licensed
d. Retain records of maintenance/service conducted
24. What is the INCORRECT practice in storing tools, parts, and equipment?
a. Parts are properly stored and labeled in the parts organizer
b. Tools are properly placed on the board, and labeled
c. Consider making a group of individuals responsible for the good
maintenance of tools and parts
d. Leave the used parts and tools unattended until the janitor comes to
the workplace
25. What is the benefit of proper storing of tools, parts, and equipment?
a. Tools and parts are kept c. Tools and parts are always
rusty and dirty new
b. Tools and parts are easy to d. All of the above
find
26. What statement is TRUE about maintenance of tools and equipment?
a. Electronic equipment has different maintenance requirements
b. Power tools are maintained in good working order
c. Hand tools require basic maintenance
d. All of the above
27. What is the binary code?
a. It is how the computer system represent and interpret letters, numbers
and special characters
b. It is how the computer system process the input of data which is then
given output
c. It is how the computer system give logical response to the data given
by the user
d. It is how the computer system create patterns using 1 and 0 to identify
data
28. What element of a flowchart is represented by a rectangle and refers to an
action in a business process?
a. Terminator c. Sub-process
b. Process d. Decision
29. What flowchart symbol is used to indicate decision point?
a. b. c. d.

30. What statement describes hazard?

a. Razor sharp edge of the c. Habitual improper posture
computer case while typing documents
b. Printer ink and toner stains d. All of the above
skin and uniform
31. Andrene is maintaining the contents of the CPU. There are small parts that
he needs to grip and hold in order to clean the CPU. Which of the following can
he use to hold the small parts?
a. Flashlight c. Tweezers
b. Wire cutter d. Cable ties
32. Bella was tasked to clean the different computer components without
scratching or leaving debris. Which of the following can she use to attain to the
task?
a. Anti-static mat c. Loopback adapter
b. Lint-free cloth d. Parts organizer
33. Which of the following situation is using the tools properly?
a. Carl used the wire stripper to reach and retrieve small screws
b. Dan is forcing the hex driver to loosen a flathead screw (-)
c. Erick cleans the dusty components with compressed air
d. Finn smashed the LCD screen using a mallet
34. Giselle follows the schedule and operational procedure in maintaining tools
and equipment. Which of the following is she practicing?
a. Preventive maintenance c. Digital representation
b. Proper storage of tools d. Hazard identification
35. Harold will clean the computer monitor. Which of the following should he use
to prevent any damage while cleaning the monitor?
a. Dishwashing liquid and c. Compressed air and anti-
anti-static math static mat
b. Isopropyl alcohol and d. None of the above
lint-free cloth
36. Ira learned in school that dishwashing liquid can be used to clean computer
cases and monitors. Which of the following is the correct solution to be used?
a. 1 drop dishwashing liquid and 4 ounces of water
b. 4 drops dishwashing liquid and 1 ounce of water
c. 1 spoon dishwashing liquid and 4 ounces of alcohol
d. 4 spoons dishwashing liquid and 1 ounce of alcohol
37. Josef has an assignment to convert decimal number to binary. All he has to
do is to divide the number by 2 and get the quotient and the remainder then
copy the remainder from bottom to top. Help him get the binary of 45.
a. 101101 c. 110100
b. 010110 d. 101011
38. Kisses learned that there are three types of flowchart, linear, deployment, and
opportunity. What kind of flowchart must she construct if she wants to display
the sequence of work steps in making a recycled soft drink can lantern?
a. Linear flowchart c. Opportunity flowchart
b. Deployment flowchart d. Organizational chart
39. Lawrence will construct a flowchart about making a compilation of pictures
using movie maker. Start > Get pictures from files > If enough pictures, proceed
with sound; If not, get more pictures > Select music and design > End. What
shape should he use to indicate the If statements?

a. b. c. d.

40. Maria observed the office layout and worker set-up. She noticed that there
are big boxes placed on top of a file cabinet which is next to one work station.
She also noticed that the water dispenser has a leak that causes water to drip on
the floor. What is she doing?
a. Hazard Identification c. Risk Control
b. Risk Assessment d. Preventive Maintenance
41. Which of the following statements is FALSE about hand tools?
a. Hand tools are devices for performing work manually using hands
b. Hand tools include anti-static wrist strap and anti-static mat
c. Hand tools must be used for the purpose which it was designed
d. All of the above
42. Which of the following situations presents correct use of tools?
a. Noah wore the anti-static wrist strap in her elbow to equalize the
electrical charge while working
b. Onyx uses compressed air to blow the dust and debris away from the
inside of the computer case
c. Peter uses the pencil to change the setting of switches inside the
computer case
d. Quim retrieved small parts from the CPU using the tweezers
e. Cords: Cable ties f. All of the above
43. Which of the following statements is TRUE about benefits of proper storage
of tools, parts, and equipment?
a. Workshop staff becomes more responsible of their work
b. Workshop staff are more productive because tool, parts, and
equipment are easy to find
c. Workshop costs are reduced because tools, parts, and equipment are
well kept and secured
d. All of the above
44. Which of the following is CORRECT about data?
a. Byte is the smallest representation of data
b. One kilobyte is equivalent to 1,024 GB
c. High-resolution picture will use around 360KB
d. CDs have a data storage capacity of approximately 700GB
45. Which of the following analogies is correct?
a. Process: Triangle c. Terminator: Circle
b. Decision: Diamond d. Sub-process: Square
46. Which of the following analogies is NOT correct?
a. Seiri: Sort c. Seiketsu: Standardize
b. Seiton: Clean d. Shitsuke: Sustain

47. Figure 1 shows the flowchart in managing health and safety at work. Why is
it necessary to re-assess hazard identification if the decision is not in favor of the
identified hazards?
a. Because the decision made is based on the gathered facts
b. Because the gathered facts regarding the identified hazards are
incomplete
c. Because the decision made is important for the success of the program
d. Because the gathered facts are not important to the success of the
program

48. Valerie noticed wirings inside the CPU tangled and disorganized. She used
cable ties to put in the place the wirings properly. Why is it necessary to use
cable ties?
a. Because if not used the wires will be disorganized
b. Because if not used the wires may cause hazard
c. Because if not used the wires worn out easily
d. All of the above
49. William checked the parts of the CPU using tweezers while wearing anti-static
wrist strap. Upon checking the screws in the processor fan that are missing and
he cannot easily reach the location because it was too small for him to reach. He
disregarded the unscrewed processor fan and cleaned the inside. What will likely
happen to the computer unit?
a. It will still work even without the screws in place
b. It will not work because the screws are vital parts
c. It will work but might have errors due to the screws
d. It will not work because the fan is not properly fixed

50. Yvonne was told of the hazards in the workplace. She made sure that the
convenience outlets and leak in the water dispenser fixed. She also had the
boxes removed from the top of the cabinet. She also instructed her staff to sort,
arrange, and clean their work area properly. This was their yearlong
commitment in order to avoid any form of accident in the work place. Why must
they commit into such practice?
a. So that the workers will be safe
b. So that the workers will work effectively
c. So that the workers will feel comfort in the workplace
d. All of the above

“We can never become who we want to be if we remain who we are”