OUSSAMA

TOUZANI
TRAINEE
Contact Me

+212677846019 About Me
oussamatouzani555@gmail.
com - I am able to handle multiple tasks on a daily
- I use a creative approach to problem solve.
Quartier AL Mountada ,Rue
- I am a dependable person who is great at time
ASSERJ , Tangier
management.
Tangier ,Morocco
- I have experience working as part of a team and
individually.
- I am flexible in my working hours, being able to work
evenings and weekends.
Social Profile
- I am hardworking and always the last to leave the office in
the evening.

facebook.com/touzani1999

Other Info
EXPERIENCE
Skills 2018 - 2018 HOTEL MOGAODR | Reception ( Internship )
Communication
2018-7-1 - 2018- CARREFOUR MARKET | CASHIER
Customer service 9-15
Problem-solving
Time management
•Handle 30 customer interactions per day, giving detailed,
Effective communication
personalized, friendly & polite service to ensure customer
Open-mindedness
retention
Willingness to learn
Empathy

2018-7-1 - 2018- CALL CENTER |

9-2

- Clear and Effective Communication

- Adaptability
- Empathy
Languages - Patience
English , Frensh , Arab - Positive Attitude
- Attention to Detail and Organization

Interest
Music, Travelling , Hiking, Reading

Partial Work | HOST

HOTEL MARINA SMIR

HOTEL BANYAN TREE
THEATRE LALLA AICHA
OFPPT TAMUDA BAY

Education
2016 - 2017 Ahmed Al Hanssali High School | Baccalaureate

2017 - 2019 University of Abdelmalek Assadi | One Year On Literature

English

2018 - 2019 Institut specialized On Hospitality And Tourism | specialized

technician in hosting and reception ( First Year)

2019 - 2020 Institut specialized On Hospitality And Tourism | specialized

technician in hosting and reception ( Second Year)
OUSSAMA TOUZANI