Profile

Experienced and skillful in the field of sales and customer service and acquired many
skills that qualify me to work in call centers and banks. I want to take on a challenging
Ashraf Elhariri position that can enhance my knowledge and skills.

MARKETING SPECIALIST Employment History

Retail sales specialist and customer service representative, Vodafone,
Details Mahmudiyah
JUNE 2022 — PRESENT
Damanhur
Beheira, 22511 • Provide excellent customer service and achieved a high rate of client
Egypt satisfaction and retention.
01010513760 • Work to ensure quality service and addressed and resolve all customer issues.
ashrafhariri96@gmail.com • Develop and implement sales plans to expand customer base and increase
customer retention.
N AT I O N A L I T Y

Egyptian Account Assistant manager, TATA Branches, Damanhur

JUNE 2022 — MARCH 2023
D AT E / P L A C E O F B I R T H
• Provided optimal assistance to the General Manager and handled a variety of
29/12/1998
tasks.
Damanhur
Salesman, TATA Branches, Damanhur
FEBRUARY 2016 — JANUARY 2021

Links • Settled any customer disputes in a professional and pleasant manner.

LINKEDIN • Worked to ensure a neat and attractive sales environment, and assisted in the
Facebook
setup of visual displays.
• Helped to increase customer return rates by providing excellent customer
service at all times.
Skills
Leadership and Teamwork

Critical thinking and problem

Education
solving

Creativity Good, Graduated From Faculty Of Arts Department of Oriental Languages,

specializing in Hebrew, Damanhur University, Damanhur
Ability to Multitask
O C T O B E R 2 0 1 6 — M AY 2 0 2 0
Fast Learner

Computer Skills

Ability to Work Under Pressure

Customer Service
Courses
Communication Skills International computer driving license (ICDL)., Damanhour Public Library
NOVEMBER 2019 — JANUARY 2020

Languages Hebrew language, The Institute of Armed Forces

JUNE 2019 — DECEMBER 2019
Arabic

English Extra-curricular activities

Hebrew Participant at life makers association Damanhour university, Life Makers,-
Damanhour
JANUARY 2017 — JUNE 2017

Part of the acting team at the University Theater, the University Theater,
Damanhur
O C T O B E R 2 0 1 7 — M AY 2 0 1 9