R.R.

ROSHINI
Cheruvilakathu Veedu, Madichel, Madichel Post, kanyakumari district, Tamilnadu, Pin: 629163
+91 9487932931 | roshinirr103@gmail.com

CAREER OBJECTIVE

Aspiring to work with an organization that offers responsible position where I can utilize my skills and capabilities to
carve a niche for myself and also can achieve organization goals by building an effective team and enhance my
personal growth through continual upgrading of knowledge.

PROFILE

Having 1 year of experience in HDFC Bank.

Have excellent communication skills in English, Malayalam, Tamil.
Proficient in using computer applications.
Have excellent supervision, teaching, servicing and sales skills.

EDUCATION

Kerala Institute of Travel and Tourism Studies, Thycaud

Diploma in IATA Foundation in Travel and Tourism with Amadeus
70
2019
Vins Christian Women's College of Engineering
B.E._ Electronics and Communication Engineering
7.8
2017
St.Joseph Higher Secondary School Thiruthuvapuram
HSC
78
2013
St.Joseph Higher Secondary School Thiruthuvapuram
SSLC
85%
2011

COMPUTER PROFICIENCY

MS Office (Word,Excel,Power Point), Tally ERP 9, C, C++

EXPERIENCE

HDFC Bank 2019 - 2020

Customer Support Officer / Sales Officer

DUTIES AND RESPONSIBILITIES

Roles
* Responsible for business development of gold loan sales operations.
* Understand and provide efficient and effective customer service to consistently meet and exceed customer
expectations.
* Use the client steps during every customer conversation and provide the right solution.
* Work knowledge of products and customer services.
* Assist with the development of sales and services employees within the branch and department.
* Execute time saving deals.
AREA OF INTERESTS

Customer Service, Operation, Teaching, Supervision

PERSONAL DETAILS

Husband Name : Sajin Peter Das

Date Of Birth : 19/09/1996
Marital Status : Married
Nationality : Indian
Gender : Female
Known Languages : Fluent in English, Malayalam, Tamil

DECLARATION

I declare that the above information are true to the best of my knowledge.