Shivani Tomar

tomarshivani4568@gmail.com
9893591739

CAREER OBJECTIVE
To be a valuable asset for the organization and attain great in my career through my
devoted and committed hard work.

SKILLS
Computer Skiils Bacis knowledge of computer MS
Office Word Excel Power Point.

EXPERIENCE
Nov-2021 - Jun-2023 Blackbuck (zinka logistics solution Pvt.ltd)
Senior customer support I have an experience in inbound process to resolve customers issue
executive and provide helpful Guardians
all technical issue that is arise within a given organisation and
resolve them accordingly all
From: Jun-2021 Shree Finance
Asat.sales head and Logging in to loan files to solve problems of calling team and to sale
Calling Team leader dsa and franchise
May-2020 - May-2021 HAJELA INFOSYS :- Meridukan.com(A small B to B and B to C that
spread their stems in various parts like education, banking and a
online Home needs portal called "Meri Dukan" that creates a direct
link between a customer and a shopkeeper)
Senior calling executive • Developed strategies and set team and individual targets, and
and team leader provided training on
how to achieve them.
• Monitored team performance, assessed efficiency and identified
several timeconsuming processes that could be streamlined in
order
to improve their output.
• Weekly Collected and analyzed performance data, created and
delivered reports to
the senior management team and made recommendations on ways
to increase
productivity through more efficient processes.
• Providing leadership and support, as coach and mentor; actively
assist in planning and
participating in team development.
• Analysed customer and purchase behaviour data across all
distribution channels.
Jun-2019 - Mar-2020 Vimal Shree Higher secondary School
Teacher • Work as a teacher
• Class 1st to 9th
• Sub – English ,Computer ,G.k
• Shift – 8.30 am to 2 pm
• To give students correct information and knowledge according to
their syllabus
• To help them getting good knowledge.
Jun-2019 - Jan-2020 Destiny Classes
Teacher • Work as a teacher
• Class – all competitive classes
• Sub – English
• Shift – 7 pm to 8 pm
• To give students correct information and knowledge according to
their syllabus
• To help them getting good knowledge.
Jun-2018 - Dec-2018 Capital booster
Calling executive • Make calls to business growing.
• Analysis weekly and monthly profit/loss reports.
• Work with my team members and make strategy to achieve daily
targets.
• Give customer service and solve customer queries.

EDUCATION
Institute/ University/ Percentage/
Degree/Course Year of Passing
College Board CGPA
The crescendo
academy
10th Higher MP BOARD 56% % 2015
secondary
School,Indore
Adarsh Shishu
Vihar Higher
12th MP BOARD 69% % 2017
secondary School
indore
Kothari
B.com tax DAVV 67% % 2020
college ,Indore

ACHIEVEMENTS
College To participate in college level badminton , dancing and also a vice
president in college.
STRENGTHS
Sincere, Smart and Hard worker, Honest towards Goals.

HOBBIES
Dancing, Listening music and reading books.
PERSONAL DETAILS
Address MW08 Phase 2 singapur township
Indore, Madhya Pradesh, 457331
Date of Birth 15/11/1999
Gender Female
Marital Status Single
Languages Known Hindi,English

DECLARATION
I hereby declare that all the above information is true to best of my knowledge
Shivani Tomar