REVANTHA SERVICES LIMITED

CHECK LIST FOR INTERNAL AUDIT (QMS - ISO 9001:2015)

Auditor: Mr. Vishnu Hari Dept : Human Resource
Audit status
Auditee: Mr. Prabhu Date 31.1.2020

To be Auditor observations & objective

S.No Clause&Des Audit check point OK OFI NC
verified at evidences

9.2 &10.3 / Mandatory check point : Verify

Internal Audit & the effectiveness of previous Last internal audit was done on 16th
1 All Dept. OK
Continual external audit NC's (BV NC's) and October, however no NC was noticed
Improvement internal audit NC's, if any

External and internal issues are

identified
1) Verify the external and internal
2 issues related to QMS are All Dept. OK
4 Context of the identified
organization

4.1 /
Understanding RAR was updated and all the internal
the organization and external issues reviewed and
and its contents updated
2) Verify if the external and
3 internal issues are monitored, All Dept. Ok
reviewed & updated

Internested parties issues are identified

and reviewed

1) Verify the interested parties are

4 All Dept. ok
identified

Needs and expectaion of interested

parties are identified
4.2 /
Understanding 2) Verify if the requirements
5 the needs and (needs and expectations) of the All Dept. ok
expectations of interested parties are identified
interested parties

Needs and expectaion of interested

parties are identified and reviewed,
3) Verify if the interested parties evidenced at the Time of IA 31.01.20
and their requirements (needs and All Dept.
6 ok
expectations) are monitored,
reviewed & updated
 Process and interaction defined for HR,
Verify if the process sequence, evidence DQM MKT 09.
interactions, input and out put,
4.4 / Quality resources, responsibilities &
management
7 address risk and opportunities are All Dept.
system and defined in DQM manual(Porcess
processes Interactions)

Manpower requisition form, JD and the OK

entire process are as per QMS System
5.3 Organizational Verify if the roles and authorities
roles,
8 are defined for all levels of the HR
responsibilities organization
and authorities

RAR was updated and all the internal ok

1) Verify the risk and opportunities and external issues reviewed and
are defining by considering issues updated, Evidenced
referred and the requirements of
9 the interested parties - Refer RAR
format

ok
6 Planning
2) Verify the action taken for the
10 6.1 / Actions to risk and opportunities - Refer RAR All Dept.
address risk and format
opportunities

RAR was updated and 01 issue was OFI

3) Verify the evaluation of the
effectiveness of actions taken for
11 risk and opportunities - Refer RAR
format
resolved and evaluation done verified.
For issue closed the evaluation should
be done which is found missing

Quality objective was defined for

marketing, evidenced DQM HR 07,
1) Verify the department quality
12 objective and targets are defined, ok
updated and documentd in DOP

Target given on objective defined and

verified
2) Verify if the quality objectives
6.2 / Quality are having acheivement plan,
13 objectives and resources, responsible, completion All Dept. ok
planning to period and evaluation of the
achieve them results and documented - Refer
the objective formats

There is no gap with the quality

objective.
3) Verify the gap analysis and
action for the non achievement of
14 quality objectives are defined and ok
documented - Refer format
objective gap analysis
 Available with DQM MKT 06 OK

Verify the QMS process is updated

against the present process
15 6.3 Planning of method / changes in organization All Dept.
changes structure (updations to be verified
in the DQM)

HRMS software is available OK

Verify the infrastructure to achieve

conformity of products and
services. Infrastucture can
includes
a) building and associated utilities All Dept.
16 7.1.3 Infrastrure b) equipment including hardware
and software
c) trasportation resources
d) information and communication
rechnology

Knowledge sharing is done on regular OK

Verify the sharing of current basis trough various training programs.
knowledge is maintained and be
7.1.6 / made available related to
20 Organization operation of processes and All Dept.
knowledge acheive conformity of products
and verify the sharing the same to
all levels.

The Compertence skill matrix is as per OK

QMS as defined in DQM HRD 10
Verify the competence of persons,
training and evaluation of
effectiveness of training for regular HR/Functi
21 7.2 Competence and contract employees(for staff ons
HR & for employees concern
functions)

Quality Objective awareness to be OFI

given to team members
Verify the awareness of quality
policy, their department quality
22 7.3 Awareness objectives and their contibution to All dept.
the effectiveness of QMS (verify
with some staff / workmen)

L2 Manual defined for Marketing Ok

Verify the availability of department, verified document DQM &
documented informations of DOP
DQM, WI & records which full fills
23 All Dept.
the STD requirements and the
process requirements to improve
QMS

All records are found and updated as Ok

per ISO 9001:2015
Verify the updation of the
documented informations
24 All Dept.
(manuals & records) and review &
approval

7.5 Documented
 7.5 Documented All the documents are distributed as ok
information per ISO

Verify if the documented

25 informations are controlled as per All Dept.
the requirements

Ok

Verify if the documented

informations (records) are
26 retrieval, accessable and having All Dept.
retention, disposition, storage and
preservation

NA

Verify the internal audit plan and

49 MR office
schedule

9.2 Internal audit

NA

Verify the internal audit NCR and MR

50 corrective action and follow-up of office/All
the same depts

Data available with Management ok

review presentation was done on
9.3.2 MR 21.11.2019
Verify the MR meeting plan and
51 Management Office /All
review input inputs requirements Dept.

Data available with Managenet review ok

presentation was done on 21.11.2019
9.3.3 MR
Verify the MR meeting output
52 Management Office /All
(minutes) and follow up records Dept.
review output

NA

Verify the effectiveness of FM/SS/CN

53 corrective action and update risk /GD
and opportunities in RAR format
10.2 Non
conformity and
corrective action NA

Verify the results of corrective FM/SS/CN

54 actions and retain records /GD
 To bring down attriction the OK
appreciation like rewards &
regonization is done by the HR Dept.
55 10.3 Continual Verify continual improvements of All Dept.
improvement the QMS

OK - Found ok, OFI - Opportunity for improvement, NC - Non conformity

Signature of Auditee : Signature of Auditor :

RVL MR FR ===
 REVANTHA SERVICES LIMITED
CHECK LIST FOR INTERNAL AUDIT (QMS - ISO 9001:2015)
Auditor: Dept :
Audit status
Auditee: Date :

Auditor observations & objective

S.No Clause&Des Audit check point OK OFI NC
evidences

OK - Found ok, OFI - Opportunity for improvement, NC - Non conformity

Signature of Auditee : Signature of Auditor :

RVL MR FR ===