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EXISTING SYSTEM

In existing system, the organization only has the product report. In this report, we get
the information about the quantity of products that are sold on daily basis. But as new
customers come in market, they don’t have an idea of which product to be picked from the
collection of products of the same type. Thus the customer picks random products and after
using it if person does not find it efficient and this is the drawback of existing system.

METHODOLOGY

In our System, we takes the rating from the user and also Generate rating from system
by taking this further we calculate the average mathematical rating for a particular product
review. This system uses text mining algorithm in order to mine keywords. It takes a review
of various users, based on the review. A database of sentiment based keywords along with
positivity or negativity weight in the database and then based on these sentiments mined
keywords in a user review, the review is ranked. This system is a web application where the
user views various products and purchases products online and can give a review about the
merchandise and online shopping services. The system will help many E-commerce
enterprises to improve or maintain their services based on the customer review as well as to
improve the merchandise based on the customer review.

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