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Raci Chart 06
Raci Chart 06
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Date Created:
Date Last Revised:
Introduction
A key component to building an effective and efficient project team is the early establishment of expectations for
each member of the team. To that end, documents and processes that define roles and responsibilities are critical
project planning deliverables. This worksheet serves to define roles and deliverables, documents which individuals
will play which roles, and describes all the roles who will be involved in each task (doing the work, reviewing the
results, approving the deliverable, etc.).
What is RACI?
Different organizations may use different variations of the acronym; for projects at UC Davis, the standard version
is RACI. Each part of the acronym is described below:
Responsible The person who is assigned to do the work.
Accountable The person who makes the final decision and has ultimate ownership.
Consulted The person who must be consulted before a decision or action is taken.
Informed The person who must be informed that a decision or action has been taken.
RACI Matrix
Accountability: The Project Manager is responsible for reviewing roles and responsibilities with the project team.
The people assigned to each role must review their own assignments and indicate agreement with the role and the
associated responsibilities.
Timing: Roles and Responsibilities should be completed in Planning and updated during Execution: Design. They
typically remain fairly static unless new tasks/activities are added, or resources change.
Reference: Definitions for each role, and background information for each deliverable (activity or work product)
are available on separate tabs within the RACI Workbook.
Instructions:
• Use the UC Davis standard RACI template as a starting point. Values in the matrix should stay fairly static
and serve as a guide.
• Add, modify or eliminate roles and/or activities as appropriate to your project.
• For each role that your project will require, record at least one name in the Role Description tab, unless
the role has not yet been filled. There may be multiple people playing one role, and/or multiple roles
assigned to one person.
• If it is determined that the RACI needs customization for your project -
- On the first pass, assign one and only one A role for each deliverable.
- Assign “highest” level value for each role/task combination: typically the order would be R, A, C, I.
• Review the responsibilities assigned to each role with the person or group assigned to that role, and
obtain their agreement.
• Update the Roles & Responsibilities pages of the Project Management Plan, based on your RACI work, for
review during the project kickoff.
• Publish this workbook on the project site.
Role Description
• Lists all the key project management roles and corresponding responsibilities.
• Identifies who is responsible (R) and accountability (A) for each key work product.
• There is a column to add the actual resource that will fill each role.
• The list can be reduced to reflect only the roles that are key for your project. This list of key project roles will need
to be documented on the Project Management Plan (PMP) as well.
Deliverable Matrix
• Lists all the key artifacts with a description of each artifact.
• Identifies the owner of the artifact. This information does not change.
• Identifies whether the process or artifact is required for the various size projects (High, Medium, Low, Mini).
• Highlight those processes and artifacts that are applicable to your project.
• Deviations to the standards should be documented in the text box at the bottom of the sheet.
• This document does not require input from the user (other than highlighting the applicable processes and artifacts
and/or identifying any exceptions.
PM-COP Artifact ID: G03.02SR: XXXXX (If applicable) Internal Use Only Page 3 of 45
I
C
A
R
Architect
Project Sponsor
Business Owner
Business Analyst
Product Manager
Technology Owner
ACCOUNTABLE
Project Participants
action or decision taken
action or decision taken
Person consulted before
Accountable for final decision
completing the assigned deliverable
R
Project Proposal--Submission Form
I
I
I
A
C
C
C
R
Sizing Matrix
Initiation
I
I
C
C
C
C
R
Initiation Business Case
I
I
I
C
C
C
C
R
Kickoff
PM-COP RACI Matrix
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A
R
C
SharePoint Site Set-up
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C
C
C
C
R
C
Project Charter
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C
C
C
C
C
R
C Risk Management Workbook
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A
C
C
R
SR/ITPL/DPR Project Initiation Requests
A
R
R
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A
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I
C
C
C
C
C
C
R
C
C
C
C
C
C
R
C
Business Requirements
Requirements Catalog (embedded in Req.
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I
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A
C
R
Workbook)
A
C
C
R
C
C
C
C
R
C
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TAC Review
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I
I
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A
R
C
Deliverables Matrix
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I
A
C
R
Communication Plan
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C
C
Marketing Plan
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I
A
A
C
C
C
C
R
R
C
C
C
C
C
R
C
C
C
C
R
C
Project Reviewer I I I I I I I I I I I I I I I
Test Manager I I I I C I I I I I I I I I R C C
Technical Analyst I I I I C I I I I I I I I C C
Engineer I I I I C I I I I I I I I C I
Test Engineer I I I I C I I I I I I I C I
Communications I R
Training Partner I R
Legal
Compliance I I C
A
Marketing R R
R
Vendor C R
Financial Accounting/Controller C I
Artifact Approvers (artifact approvers not limited to those who are highlighted )
R
Measurement Plan
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A
Vendor Design Document (Vendor)
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A
System Documentation (Vendor)
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A
R
IT Network & Systems Diagrams
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R
IT Operational Guide
C
R
Business Continuity Plan
I
A
C
Policies and Procedures
I
I
R
Procure Hardware/Software
I
I
I
I
I
I
A
R
R
Vendor Contract
I
I
I
I
I
C
C
C
Vendor Statement of Work
I
I
I
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I
A
C
C
R
NAC Risk Assessment
A
A
C
C
C
C
R
R
Project Schedule (through Completion)
Deliverables by Project Phase
I
I
I
R
Execution Bus. Case
A
A
R
Solution Build (Coding & Unit Testing)
I
I
I
I
I
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A
A
R
Install Hardware/Software
I
I
I
A
C
C Training Plan
I
I
I
C
C
C
R
C
Implementation Plan
Execution
I
C
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C
C
C
C
A
A
R
C
R
I
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A
R
User Training
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C
C
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C
R
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A
A
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C
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C
R
Resource Plan
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C
RACI Workbook
Monitori
R I C
I I I I I I I I I C I I I
I I I I I I C I I A C I I A A A A I I I I C I C I
I I I I I I C I I I I I I I C I I I
I I I I I I C R I I I I I I C I I I
C R R A A R,A C R,A R C
I I I I I I I C I I R I I I I C I I I
I I I I I I I C I I C C R R C R C R I I I I C I I I
I I I I I I C I I I I I I I C I I I
I I I C R I C C C I C C I R R I I C I I I
I I I I I I I I I
R R R
R R R R R R R C
I C
C
C
C
C
C
R
Issue Management
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A
C
R
Financial Management
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A
A
R
Risk Management Plan
Toll Gate Workbook
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A
A
R
Monitoring & Control
(Planning, Execution, Closure)
C
C
C
C
C
R
Control Log
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A
A
C
C
C
C
R
Monthly Status Report
C I I I C C
C I I I I C
C I I I I C
C I I I I C
C I I I I C
C I I I I C
C I I I C C
I I I I I
C I I I I
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Business Investigates and analyzes business problems and manages the - Request for Information (R)
Analyst discovery and documentation of business requirements - Request for Proposal (R)
- Investigates and analyzes business problems and manages the - Business Requirements (R)
discovery and documentation of requirements - Requirements Traceability Matrix (R)
- Facilitates communication between the business and technical teams - Functional Spec Workbook (R)
- Ensures traceability from requirements to technical design
Business Usually reports into the Project Sponsor. May delegate some approval - Submission Document (R)
Owner authority, especially to the Business Lead: - Business Case (A)
- Defines project scope, objectives and success criteria - Change Management Plan (A)
- Provides direction and high level business requirements - Resource Plan (A)
- Provides oversight of the integrity of the value proposition throughout - Issue and Risk Management (A)
the project lifecycle - Risk Management Plan (A)
- Provides oversight of project progress and direction through review - Toll Gates (A)
and approval of key work products - Monthly Status Report (A)
- Participates in project-level governance activities - Project Charter (A)
- Resolves escalated business issues - SR/ITPL/DPR Project Initiation Req. (A)
- Accountable for Business Case - Communication Request Form (A)
- Contract Management - Business Brief (A)
- Communicates the needs of the group they represent to the project - Business Workflows (A)
- RFI/RFP (A)
- Project Schedule (A)
- Project Management Plan (A)
- NAC Risk Assessment (R)
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Business Reports to overall project manager for all assigned project deliverables
Project - Manages business activities of the project
Manager - Provides cost and schedule estimates for business deliverables
- Assigns and monitors the work of business personnel, providing
support and interpretation of instructions/objectives, and ensuring
completion of the business deliverables
- Negotiates with project team regarding business resource constraints
- Coordinates acceptance from business stakeholders for technology
design
- Manages business-specific risks and issues, from identification
through resolution.
- Participates in project level governance
- Supports overall project manager in monitoring and reporting project
health/status
Business Unit - Consults with the project team to ensure the product delivered by the
Compliance project team is within industry rules and regulations
Officer (BUCO) - Responsible for reviewing and approving key project deliverables, as
appropriate
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Contract Administration:
- Administer, review, and negotiate contracts; coordinate contract
review process with Legal, EIS, OSG Compliance, Insurance, etc.
- Review executed BOTW standard vendor contracts and SOWs
including Amendments, Addendum or Work Orders
- Centralized contract record retention
- Contract renewal/termination notifications
- Contract compliance & standardization
EIS - Perform Security Reviews of any new or significantly modified - Information Security Review Findings
system (R)
- Provide Information Security consultancy
- Develop and/or consult on user access provisioning requirements
PM-COP Artifact ID: G03.02SR: XXXXX (If applicable) Internal Use Only Page 17 of 45
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Learning and - Consults with project team on training requirements - End User Training (R)
Development - Develops end user training materials
- Delivers training
Legal - Consults with the project team to ensure the product delivered by the - Contract Reviews (R)
project team is within industry rules and regulations
- Responsible for reviewing and approving key project deliverables, as
appropriate
- Responsible for reviewing and approving contracts
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Project - Secures organizational support and funding for the project - Submission Document (A)
Sponsor - Defines strategic objective of the project - Financial Management (A)
- Participates in project level governance - Risk Management Workbook (A)
- Makes final, critical project decisions, when needed - Sign Vendor Contracts (A)
- Vendor Negotiation (A)
Product Generally members of Product ownership team, Service Team, etc., - Communication Request Forms (R)
Manager participating in all phases of the project. - Business Brief (Request) (R)
- Proposes new product or service features and updates - Execute Communication and
- Identifies business stakeholders, including representatives for each Marketing Plans (R)
stakeholder group
- Work with the Business Owner to document the project’s vision and
scope, using standard requirements work products
- Act as an SME for the business group
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Project May also be the “resource manager” for the Overall PM, Business PM
Reviewer or Tech PM
- Ensures use of project management best practice, including
adherence to standard methodology
- Reviews key project work products for quality
- Provides perspective and direction on resolution of project issues
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Test Engineer - Prepares and updates test cases document to cover various test - Test Execution (R)
types and test scenarios - Test Cases (R)
- Executes test scripts - Defect Logs (R)
- Publishes test execution results - Document Reviews ®
- Logs defects in the defect tracking tool - Test data and test scripts preparation®
- Updated Requirements Traceability
Matrix
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Subject Matter - Person who is expert in a particular area - Marketing Brief (R)
Expert (SME) - Contributes to specialized requirements - UAT Cases/Scripts (R)
- Reviews project solution in the context of their area of expertise - Policies and Procedures (R)
- May participate in UAT and/or Deployment - User Training (R)
- Writes test scripts
- Updates Policies and Procedures
- May deliver end user training (as appropriate)
Technical Serves as a domain-specific bridge liaison between the functional - Functional Specs (R)
Analyst requirements and the Developer.
- Supports identification of technical stakeholders
- Participates in discovery and documentation of technical
requirements
- Ensures traceability from requirements to technical design
- Assists with development of Test Strategy and Test Plan
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Technical - Produces end-user support material such as user guides, help texts, - Policies and Procedures (R)
Writer etc.
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Deliverables Matrix
Artifact/
Artifact Description Mini Small Medium Large
Process Owner
Initiation
Document completed by the Business Owner
Submission Document PM-COP X X X
that explains the proposal in some detail.
OE PM Artifact ID: G03.02Project #: XXXXX (If applicable) Internal Use Only Page 27 of 45
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Deliverables Matrix
Artifact/
Artifact Description Mini Small Medium Large
Process Owner
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Deliverables Matrix
Artifact/
Artifact Description Mini Small Medium Large
Process Owner
Request for Information, to be supplied to
proposed vendors when performing a vendor
Request for Information selection for a new service or application. For Procurement As Applicable
further information, refer to the Request for
Proposal Procedures Manual.
Detailed schedule of activities necessary to
Detailed Project Schedule
complete the Execution: Design phase, PM-COP X X X
(though Execution: Design)
including timing, duration and resources.
OE PM Artifact ID: G03.02Project #: XXXXX (If applicable) Internal Use Only Page 29 of 45
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Deliverables Matrix
Artifact/
Artifact Description Mini Small Medium Large
Process Owner
Detailed business requirements document.
Functional Specifications The Business Analyst works closely with the PM-COP X X
business partner to collect and document the
business requirements.
Document produced by Marketing that
Marketing Plan identifies the marketing activities required to Marketing As Applicable
meet the needs of the effort.
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Deliverables Matrix
Artifact/
Artifact Description Mini Small Medium Large
Process Owner
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Deliverables Matrix
Artifact/
Artifact Description Mini Small Medium Large
Process Owner
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Deliverables Matrix
Artifact/
Artifact Description Mini Small Medium Large
Process Owner
Systems Integration Test Plan document. To be
SIT Plan completed by IT Application/Development IT As Applicable
Support Team.
Used to identify activities associated with an
Implementation Plan implementation to ensure adequate COP-PM X X
preparation has taken place and adequate
contingencies are in place.
Microsoft Project Schedule that identifies all
activities and tasks for the implementation.
The Implementation Schedule can be part of
Implementation Schedule COP-PM X X
the Project Schedule or a separate schedule
and is left up to the discretion of the Project
Manager.
Escalation Level Agreement Escalation Level Agreement (ELA). required
IT As Applicable
(ELA) depending on type of project.
Document that captures the agreement
between two parties, where one is the
Service Level Agreement
customer and one is the service provider. e.g. Business As Applicable
(SLA)
An SLA specifically between the business unit
and the Help Desk.
Closure
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Deliverables Matrix
Artifact/
Artifact Description Mini Small Medium Large
Process Owner
Ongoing process of identifying, analyzing and
communicating the successes and challenges
related to project execution, in an attempt to
continuously improve the process of project Closure
Closure Workbook execution. Survey that results in a PM-COP Checklist X X
standardized, statistical measurement of only
project execution. PER results can be a useful
basis for a Lessons Learned discussion with
the project team.
Monitoring and Control
Document that communicates the project
team's approach to identifying, analyzing,
Change Management Plan approving and incorporating change to project
PM-COP X X
(Static Document) scope, time, cost or benefits. Includes
effective utilization of an escalation process,
when appropriate.
Resource sheet in Microsoft Project which
Resource Plan communicates resource requirements and the PM-COP X X X
individuals who will fill required roles.
Matrix that documents expectations regarding
the participation of various roles in the
RACI/Roles & Responsibilities PM-COP X X
activities necessary to successfully complete
the project.
Ongoing process of identifying, documenting,
Issue Management analyzing, monitoring and resolving issues PM-COP X X
impacting the project.
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Deliverables Matrix
Artifact/
Artifact Description Mini Small Medium Large
Process Owner
Ongoing process of managing the project
financials. Expectations vary depending on
phase. End of Execution:Design phase the
Financial Management PM-COP X X
commitment is a +/- 10% range that is no
more than 10% greater or less than the total
number in the baseline.
Document that communicates the project
Risk Management Plan (Static team's approach to identifying, analyzing,
PM-COP X X
Document) monitoring and responding to risk that may
impact the project.
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Deliverables Matrix
Artifact/
Artifact Description Mini Small Medium Large
Process Owner
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<Enter Project Name on Cover Sheet>
QA-TCoE RACI* Matrix (Project Activity Details are described in the QA Proc
QA
Test
QA-TCoE Project Activities Manager
2. Develop the Test Strategy & Plan for each testing type A
7. PT / PE Requirements Definition A
1. Test Execution I
2. Defect Tracking A
* - RACI
R
RESPONSIBLE
Person responsible for completing the assigned deliverable
A ACCOUNTABLE
Ultimate Owner, Accountable for final decision
C CONSULTED
Person consulted before action or decision taken
I INFORMED
Person informed after action or decision taken
scribed in the QA Process Manual)
Business Dev
Project
Test Lead Tester System Technical
Manager
Analyst Lead
I A
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R C C C C
C C C C R
Output Work Product