CO1

(1) W.F.TAYLOR IS THE FATHER OF WHICH MANAGEMENT THEORY?

A. HUMAN RELATIONS THEORY

B. SCIENTIFIC THEORY

C. FUNCTIONAL THEORY

ANWER: B

(2) FREDERICK TAYLOR WAS A

A. MECHANICAL ENGINEER

B. SOFTWARE PROGRAMMER

C. MATHEMATICIAN

ANSWER: A

(3) F.TAYLOR WANTED TO DO AWAY WITH

A. NEW WAYS OF DOING THINGS

B. RULES OF THUMB

C. COORDINATION

ANSWER: B

(4) TAYLOR IN ORDER TO BOOST PRODUCTIVITY WANTED TO DETERMINE

A. ONE BEST WAY TO DO A TASK

B. MANY DIFFERENT WAYS TO PERFORM A TASK

C. TWO DIFFERENT WAYS TO DO A TASK

ANSWER: A
(5) TIME AND MOTION STUDIES IS ASSOCIATED WITH

A. MAYO

B. F.TAYLOR

C. FAYOL

ANSWER: B

(6) THE THEORY WHICH EMPHASIZE MAXIMUM OUTPUT IS

A. HUMAN RELATIONS THEORY

B. FUNCTIONAL MANAGEMENT THEORY

C. SCIENTIFIC MANAGEMENT

ANSWER: C

(7) THE FATHER OF FUNCTIONAL MANAGEMENT THEORY IS

A. MAYO

B. TAYLOR

C. FAYOL

ANSWER: C

(8) WHICH AMONG THE FOLLOWING IS NOT ONE AMONG THE PRINCIPLES PUT FORWARD BY HENRI
FAYOL

A. DIVISION OF WORK

B. CENTRALISATION OF AUTHORITY

C. GROUP BEHAVIOUR

ANSWER: A
(9) WHO DIVIDED ALL WORK IN AN ORGANIZATION INTO SIX GROUPS

A. ELTON MAYO

B. F.W.TAYLOR

C. HENRI FAYOL

ANSWER: C

(10) ESPIRIT DE CORPS WAS PUT FORWARD BY

A. ELTON MAYO

B. F.W.TAYLOR

C. HENRI FAYOL

ANSWER: C

(11) WHICH AMONG THE FOLLOWING IS ONE OF THE PRINCIPLES LAID DOWN BY HENRI FAYOL?

A. ONE BEST WAY TO DO THINGS

B. EMOTIONS

C. UNITS OF DIRECTION

ANSWER: C

(12) WHICH OF THE FOLLOWING IS ONE OF THE ELEMENTS OF MANAGEMENT ACCORDING TO FAYOL?

A. PLANNING

B. APPRAISING

C. FEEDBACK

ANSWER: A

(13) HENRI FAYOL'S SCHOOL OF THOUGHT IS ALSO KNOWN AS

A. FUNCTIONAL THEORY

B. SOCIAL THEORY

C. STRUCTURE OF MANAGEMENT

ANSWER: A

(14) ESPIRIT DE CORPS MEANS

A. TO ESTABLISH UNITY AND HARMONY

B. TO SPREANYD DISHARMONY

C. TO GOSSIP

ANSWER: A

(15) EQUITY AS ONE OF THE PRINCIPLES OF MANAGEMENT WAS PUT FORWARD BY

A. TAYLOR

B. MAYO

C. FAYOL

ANSWER: C

(16) EQUITY MEANS

A. UNFAIR TREATMENT

B. EQUALITY OF TREATMENT

C. BIASED ATTITUDE

ANSWER: B

(17) WHICH AMONG THE FOLLOWING IS ONE AMONG THE PRINCIPLES PUT FORWARD BY HENRI FAYOL

A. UNITS OF DIRECTION
B. MOTION STUDIES

C. TASK MANAGEMENT

ANSWER: A

(18) UNITY OF COMMAND AS A PRINCIPLE OF MANAGEMENT WAS PUT FORWARD BY

A. KARL MARX

B. HENRI FAYOL

C. KEITH DAVIS

ANSWER: B

(19) WHICH AMONG THE FOLLOWING IS ONE AMONG THE PRINCIPLES PUT FORWARD BY HENRI FAYOL

A. DIVISION OF WORK

B. WORK MANIPULATION

C. DISINTEGRATION

ANSWER: A

(20) THE FATHER OF THE HUMAN RELATIONS THEORY IS

A. TAYLOR

B. FAYOL

C. MAYO

ANSWER: C

(21) EQUITY OF TREATMENT WAS PUT FORWARD BY

A. ELTON MAYO

B. F.W.TAYLOR

C. HENRI FAYOL
ANSWER: C

(22) THE HAWTHRONE EFFECT IS ASSOCIATED WITH

A.TAYLOR

B. DEMING

C. ELTON MAYO

ANSWER: C

(23) WHICH AMONG THE FOLLOWING PROPOSED SPECIFIC GUIDELINES FO WORKER PERFORMANCE?

A. TAYLOR

B. MAYO

C. FAYOL

ANSWER: A

(24) WHOSE RESEARCH WORK SHOWED THE IMPORTANCE OF TREATING EMPLOYEES AS HUMANS AND
NOT MACHINES?

A. MAYO

B. TAYLOR

C. FAYOL

ANSWER: A

(25) HENRI FAYOL'S SCHOOL OF THOUGHT IS ALSO KNOWN AS

A. FUNCTIONAL THEORY

B. SOCIAL THEORY

C. STRUCTURE OF MANAGEMENT

ANSWER: A
(26) ELTON MAYO'S THEORY GIVES IMPORTANCE TO

A. INDIVIDUAL WORK

B. WORK TEAMS

C. COMPETITION AND DISHARMONY

ANSWER: B

(27) ONE OF THE PRINCIPLES PUT FORWARD BY HENRI FAYOL IS

A. MISMANAGEMENT

B. PUNISHMENT

C. AUTHORITY AND RESPONSIBILITY

ANSWER: C

(28) WHICH AMONG THE FOLLOWING IS ONE OF THE PRINCIPLES LAID DOWN BY HENRI FAYOL?

A. WORK TEAMS

B. SUB-ORDINATION OF INDIVIDUAL TO GENERAL INTEREST

C. GROUP BEHAVIOUR

ANSWER: C

(29) WHICH EXPERT BROKE A TASK INTO ITS SIMPLEST PARTS?

A. TAYLOR

B. MAYO

C. FAYOL

ANSWER: A
(30) WHICH AMONG THE FOLLOWING IS ONE AMONG THE PRINCIPLES PUT FORWARD BY HENRI FAYOL

A. STABILITY

B. MOTION

C. EXPERIMENTS

ANSWER: A

(31) Peter Drucker is associated with

A. GENERAL MANAGEMENT THOUGHT

B. SCIENTIFIC THEORY

C. MATHEMATICAL CONCEPTS

ANSWER: A

(32) THE FUNCTIONS OF A MANAGER AT THE TOP LEVEL INCLUDED WHICH OF THE FOLLOWING?

A. CO-ORDINATION

B. MISCOMMUNICATION

C. QUALITY

ANSWER: A

(33) KEITH DAVIS'S WORK HELPED US IN UNDERSTANDING

A. FORMAL WORK STRUCTURE

B. INFORMAL ORGANIZATIONS

C. MOTION STUDIES

ANSWER: B
(34) EDWARDS DEMING AND JOSEPH M. DURAN WORK IS ASSOCIATED WITH

A. WELFARE OF WORKERS

B. QUALITY OF JAPANESE PRODUCTS

C. INDUSTRIOUSNESS

ANSWER: B

(35) WHO SAID THAT PEOPLE GET PROMOTED TO A LEVEL AFTER WHICH NO FURTHER PROMOTION IS
POSSIBLE?

A. ELTON MAYO

B. DRUCKER

C. LAURENCE PETERS

ANSWER: C

(36) WHICH THEORY EMPHASIZES PLANNING, STANDARDIZING AND IMPROVING HUMAN EFFORT IN
ORDER TO MAXIMISE OUTPUT WITH MINIMUM INPUT?

A. HUMAN RELATIONS THEORY

B. FUNCTIONAL MANAGEMENT THEORY

C. SCIENTIFIC MANAGEMENT

ANSWER: C

(37) WHO PROPOSED THEORY Z?

A. MAYO

B. WILLIAM OUICHI

C. BANNER

ANSWER: B

(38) HENRI FAYOL WAS BORN IN WHICH COUNTRY:

A. INDIA

B. FRANCE

C. GERMANY

ANSWER: B

CO2

(1) ORGANIZING MEANS:

A. COMPULSION

B. SYSTEMATIC ARRANGEMENT OF ACTIVITIES TO ACHIEVE GOALS

C. AN INDIVIDUAL

ANSWER: B

(2) THE PURPOSE OF ORGANIZING IS TO:

A. DISHARMONY

B. DISORDER

C. TO DIVIDE WORK TO BE DONE INTO SPECIFIC JOBS

ANSWER: C

(3) ORGANIZING IS IMPORTANT FOR:

A. EFFECTIVE ADMINISTRATION

B. INEFFECTIVE ADMINISTRATION

C. NONE

ANSWER: A
(4) ORGANIZATION CHART IS A:

A. WAY TO CREATE CONFUSION

B. DIVERSION

C. A DIAGRAMMATIC REPRESENTATION OF ORGANIZATION STRUCTURE

ANSWER: C

(5) LINE/SCALAR ORGANIZATION IS A:

A. FORMAL ORGANIZATION STRUCTURE

B. INFORMAL ORGANIZATION STRUCTURE

C. NONE OF THE ABOVE

ANSWER: A

(6) Departmentation means:

A. GROUP OF ACTIVITIES AND EMPLOYEES INTO DEPARTMENTS

B. INFORMAL STRUCTURE

C. NONE OF THE ABOVE

ANSWER: A

(7) SPAN OF CONTROL IS

A. NUMBER OF EVENTS OCCURING

B. THE NUMBER OF PEOPLE REPORTING TO A MANAGER

C. NUMBER OF THINGS IN AN ORGANIZATION

ANSWER: B
(8) LINE ORGANIZATION IS:

A. A COMPLEX FORM OF ORGANISATION STRUCTURE

B. A NEW FORM OF STRUCTURE

C. THE SIMPLEST FORM OF ORGANIZATION STRUCTURE

ANSWER: C

(9) STAFF FUNCTIONS ARE THOSE THAT:

A. AID THE LINE FUNCTIONS

B. PERFORM PRIMARY FUNCTIONS IN AN ORGANIZATION

C. NONE OF THE ABOVE

ANSWER: A

(10) ACCORDING TO THE CLASSICAL ORGANZATION THEORY

A. EMPLOYEES CAN BE MOTIVATED SOLELY THROUGH MONEY

B. IMPORTANCE SHOULD BE PLACED ON HUMAN EMOTIONS AND FEELINGS

C. IMPORTANCE SHOULD BE PLACED ON INFORMAL COMMINICATION

ANSWER: A

(11) THE NEO-CLASSICAL THEORY PLACES IMPORTANCE ON

A. RATIONALITY

B. HUMAN ASPECTS OF EMPLOYEES

C. NONE OF THE ABOVE

ANSWER: B

(12) THE CLASSICAL THEORY OF ORGANIZATION NEGLECTS:

A. THE HUMAN NEED FOR BELONGING OF THE EMPLOYEES

B. RATIONALITY

C. FORMAL COMMUNICATION

ANSWER: A

(13) ORGANIZATIONAL EFFECTIVENESS MEANS:

A. ATTRITION

B. ARBITRATION

C. THE LEVEL TO WHICH THE ORGANIZATION IS CAPABLE IN ACHIEVING THE OUTCOMES THE
ORGANIZATION INTENDS TO PRODUCE

ANSWER: C

(14) ORGANIZATION CHANGE REFERS

A. TO ANY CHANGE THAT OCCURS IN THE TOTAL WORK ENVIRONMENT

B. TO THE UNCHANGING FACTORS

C. TO THE TURNOVER OF THE ORGANIZATION

ANSWER:A

(15) IN THE CHANGE MODEL PROPOSED BY KURT LEWIN THE FIRST STEP IS:

A. ALTERNATION

B. UNFREEZING

C. DEEFROSTING

ANSWER: B

(16) ORGANIZATION STRUCTURE IS IMPORTANT TO:

A. DEFINE HIERARCHY AND THE CHAIN OF COMMAND

B. CREATE CONFUSION

C. DIVERT RESOURCES

ANSWER: A

(17) AN ORGANIZATION CHART IS IMPORTANT BECAUSE:

A. IT HELPS IN CREATING CONFUSION AMONG EMPLOYEES

B. IT TELLS QUICKLY WHO IS RESPONSIBLE FOR A PARTICULAR FUNCTION

C. IT SHOWS THE DYNAMMIC PICTURE OF THE ORGANIZATION

ANSWER: B

(18) AUTHORITY IS:

A. THE SAME AS POWER

B. THE LEGAL POWER TO COMMAND AND ACT

C. NONE OF THE ABOVE

ANSWER: B

(19) ORGANIZATION LEADS TO:

A. ANARCHY AND CONFUSION

B. DIVISION OF WORK AND RESPONSIBILITIES

C. NONE OF THE ABOVE

ANSWER: B

(20) ONE OF THE PURPOSES OF ORGANIZING IS TO:

A. DEVIATE FROM THE SPECIFIC GOALS

B. CREATE ANARCHY
C. ALLOCATE AND DEPLOY ORGANIZATIONAL RESOURCES

ANSWER: C

(21) ORGANIZING IS IMPORTANT FOR:

A. DEVELOPING PERSONNEL

B. DIVERTING GOALS

C. WASTING RESOURCES

ANSWER: A

(22) ORGANIZING HELPS IN:

A. EFFECTIVE USE OF MANPOWER

B. INEFFECTIVE USE OF MANPOWER

C. WASTAGE OF MANPOWER RESOURCES

ANSWER: A

(23) WHO AMONG THE FOLLOWING INFLUENCED THE CLASSICAL ORGANIZATION THEORY?

A. F.W.TAYLOR

B. BANNER

C. WRIGHT

ANSWER: A

(24) WHO AMONG THE FOLLOWING INSPPIRED THE NEO-CLASSICAL ORGANIZATION THEORY?

A. URWICK

B. MOONEY

C. MAYO
ANSWER: C

(25) ONE OF THE BENEFITS OF ORGANIZING IS

A. THE BENEFITS OF SPECIALIZATION

B. DEMOTIVATING EMPLOYEES

C. DEMOTING EMPLOYEES

ANSWER: A

(26) ACCORDING TO THE CLASSICAL ORGANISATION THEORY:

A. WORKERS ARE CONSIDERED AS A PART OF A OF MACHINE

B. AS A HUMAN BEING

C. A PERSON WITH FEELINGS

ANSWER: A

(27) A KEY ASSUMPTION OF THE CLASSICAL ORGANIZATION THEORY IS:

A. SPECIALIZATION AND DIVISION OF LABOUR

B. WORKERS HAVE SENTIMENTS

C. MONEY IS NOT THE ONLY WAY TO MOTIVATE EMPLOYEES

ANSWER: A

(28) ONE OF THE FACTORS AFFECTING SPAN OF CONTROL IS:

A. MATHEMATICS

B. READING COMPREHENSION

C. CAPACITY OF SUBORDINATES

ANSWER: C
(29) ONE OF THE CHARACTERISTICS OF AN INFORMAL GROUP IS:

A. FREE INTERACTION

B. STRUCTURED INTERACTION

C. NONE OF THE ABOVE

ANSWER: A

(30) ONE OF THE PRINCIPLES OF ORGANIZATION IS:

A. NOT HAVING ANY PURPOSE

B. CO-ORDINATION

C. ANARCHY

ANSWER: B

(31) LINE/SCALAR ORGANIZATION IS A:

A. FORMAL ORGANIZATION STRUCTURE

B. INFORMAL ORGANIZATION STRUCTURE

C. NONE OF THE ABOVE

ANSWER: A

(32) ORGANIZING HELPS IN:

A. EFFECTIVE USE OF MANPOWER

B. INEFFECTIVE USE OF MANPOWER

C. WASTAGE OF MANPOWER RESOURCES

ANSWER: A

(33) ONE OF THE TECHNIQUES TO HANDLE CHANGE IS:

A. SUNK COST

B. HIDDEN COST
C. EDUCATION AND COMMUNICATION

ANSWER: C

(34) UPWARD COMMUNICATION MEANS:

A. RUMOURS

B. THE TRANSMISSION OF INFORMATION OF FEEDBACK, ORIENTATION, COMPLAINTS, SUGGESTIONS

FOR IMPROVEMENTS ETC., FROM THE LOWEST GRADE EMPLOYEES TO TOP EXECUTIVE.

C. NONE OF THE ABOVE

ANSWER: B

(35) ONE OF THE PURPOSES OF ORGANIZING IS TO:

A. DEVIATE FROM THE SPECIFIC GOALS

B. CREATE ANARCHY

C. ALLOCATE AND DEPLOY ORGANIZATIONAL RESOURCES

ANSWER: C

(36) FORMAL ORGANIZATION IS:

A. THE INTENTIONAL STRUCTURE OF ROLES IN A FORMALLY ORGANIZED ENTERPRISE

B. THE UNINTIONAL STRUCTURE OF ROLES IN A FORMALLY ORGANIZED ENTERPRISE

C. NONE OF THE ABOVE

ANSWER: A

(37) ORGANIZATION CHART IS ALSO KNOWN AS:

A. A LOOPING STRUCTURE

B. ORGANISATION TREE

C. A DECISION TREE

ANSWER: C

(38) SPAN OF CONTROL REFERES TO:

A. NUMBER OF EVENTS/THINGS OCCURING AT APOINT OF TIME IN AN ORGANIZATION

B. THE NUMBER OF PEOPLE REPORTING TO A MANAGER

C. NUMBER OF CONTROL MEASURES TAKEN BY A MANAGER IN AN ORGANIZATION

ANSWER: B

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