Teamworking

Team work skills
Jon Boyes
Trainer and Support Officer
Careers and Employment Service
www.exeter.ac.uk/employability
Session objectives
At the end of the session participants will be able to:
§ Explain the difference between a group and a team,
and identify the characteristics of an effective team
§ Gain an overview of key models of team
development and team roles
§ Develop a greater awareness of their own role as a
teamplayer and value differences in other team
members
§ Identify strategies for building effective teams
Groups vs teams
Team characteristics:
§ Shared identity
§ Shared goals and objectives
§ Structured patterns of communication and interaction
§ Consider themselves to be a team
How do we ensure that a team is effective?
Tower building challenge
Build the tallest free
standing paper made
structure, using only the
materials supplied.
Tuckman’s Team Development Model
(Developmental Sequence in
Small groups.
Bruce Tuckman, 1965)
Floating stick task
Belbin Team Roles
Dr Meredith Belbin defined a Team Role as:
"A tendency to behave, contribute and interrelate with
others in a particular way."
§ The Coordinator clarifies group objectives, sets the agenda,
establishes priorities, selects problems, sums up and is decisive, but
does not dominate discussions.
§ The Shaper gives shape to the team effort, looking for pattern in
discussions and practical considerations regarding the feasibility of
the project. Can steamroller the team, but gets results.
§ The Plant is the source of original ideas, suggestions and proposals
that are usually original and radical.
Belbin Team Roles (cont.)
§ The MonitorEvaluator contributes a measured and dispassionate
analysis and, through objectivity, stops the team committing itself to a
misguided task.
§ The Implementer turns decisions and strategies into defined and
manageable tasks, sorting out objectives and pursuing them logically.
§ The Resource Investigator goes outside the team to bring in ideas,
information and developments to it. They are the team's sales
person, diplomat, liaison officer and explorer.
§ The Team Worker operates against division and disruption in the
team, like cement, particularly in times of stress and pressure.
§ The Finisher maintains a permanent sense of urgency with
relentless followthrough.
Belbin Team Roles
Shaper Challenges the team to improve.
Action Oriented Roles Implementer Puts ideas into action.
Completer Finisher Ensures thorough, timely completion.
Coordinator Acts as a chairperson.
People Oriented
Team Worker Encourages cooperation.
Roles
Resource Investigator Explores outside opportunities.
Plant Presents new ideas and approaches.
Thought Oriented
MonitorEvaluator Analyzes the options.
Roles
Specialist Provides specialized skills.
NASA Moon Survival task
‘The Apprentice’ task
‘The Apprentice’ task
Your task is to develop the idea for a new breakfast
cereal. Your product will need:
• a clear target customer
• distinguishing feature(s) – USP
• a suitable brand name
• a strapline to reinforce its identity
…and finally you will need to script (and later perform)
a 30 second radio commercial to launch your product
Building an effective team
Success comes from developing team cohesion.
The principles of cohesion are:
§ Continuity
§ Shared experience
§ Clear task
§ Anticipation
§ Shared values
Developing team cohesion
§ Identify contributing factors – individuals
motivation – and use this
§ Identify shared goals (SMART)
• Set individual goals that contribute to team goals
• Review team performance against goals
§ Clear roles within team – shared understanding
§ Team contract: what team members expect from
one another
Team cohesion (cont.)
§ Team building events (like this)
§ Rotate chair at team meetings
§ Team communications
§ Compare team against Tuckman model and implement
appropriate interventions
§ Compare team individual roles against Belbin model and
implement appropriate interventions
Session objectives
At the end of the session participants will be able to:
§ Explain the difference between a group and a team,
and identify the characteristics of an effective team
§ Gain an overview of key models of team
development and team roles
§ Develop a greater awareness of their own role as a
teamplayer and value differences in other team
members
§ Identify strategies for building effective teams
Team work skills
Jon Boyes
Trainer and Support Officer
Careers and Employment Service

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Team work skills

Action Oriented Roles Implementer Puts ideas into action.

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