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Market Research:
Marketing research is the systematic gathering, recording, and analysis
of data about issues relating to marketing products and services. The goal of
marketing research is to identify and assess how changing elements of the
marketing mix impacts customer behavior.
Consumer Satisfaction:
Consumers are our best source of business information – whether it’s to
improve an existing product or service or whether you’re planning to launch
something new. There’s no substitution for “getting it from the horse’s mouth.
“When you open up the lines of communication, you are able to align your
resources to best advantage, and you often can make changes or launch
products more quickly.
Study:
A Study is an effective tool for measuring the Consumers’ Aspiration,
Trade Channel Behavior, Competitive Actions and etc., It provides a linkage
between the corporate environment and the marketing organization. Marketing
research, thus, may be viewed as an important tool used as an aid for tackling
problems in marketing. A study is a place in which buyer and seller meet each
other and exchange the goods and services. Marketing is an economic process
in which goods and services exchange their value is determined in terms of
money of price.
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INTRODUCTION ON SURYA LED LAMP
Surya Roshani is just ranks after Phillips when it comes to the light.
The market is already flooded with more than 50 LED products of Surya
Roshni, however the company is planning to launch more than 50 new Led
Lighting using top quality LED chips from Nichia, Japan in the next 3-4
months. A wide range of LED products are mercury-free and work in the
voltage range of 110V to 300V.
3
ABOUT GUDALUR
HISTORY
Gudalur is very beautiful place located in the western Ghats region.
Different race and community people are living with harmony. They are
united by doing agriculture activities. So the local festivals ate based on the
monsoon and paddy harvesting seasons. The majority population are belongs
to Vokkaliga Gowders, historically they are Migrant settlers from the Mysore
region of Karnataka who left due to political instability from the region during
the 1760s to the 1790s started arrived in hordes and started clearing forests
and tilling the land. They still speak Kannada language within their
community and well mingled with local population. During the British period,
after the enactment of the Criminal Tribes Act, several settlements were
created by the
government and members belonging to the notified communities were
uprooted from their original habitations and settled here. The British officers
posted in the area started regularizing land holdings based on good faith and
track record.
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Gudalur is famous for the bullock cart (rekhla) racing heritage. Every
year during the Muthalamman temple festival, bullock cart races takes place.
This annual event is conducted by Vokkaliga Ilaingarani and The Farmers
Development Association. Racing bull & cart such as all originals heroes is all
school pupil, are veterans in this field with their bullocks winning many
laurels in the entire state.
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COMPANY PROFILE
In the year 1984, Surya’s lighting division was initiated with the dream
of ‘Lighting Every City Every Home’. Three decades down the line, it is
appraised as one of the leading brands in the Lighting industry. The LED
technology has opened up a new frontier and is potentially acknowledged as
the future of lighting technology. At Surya, we not only understand the
significance of this fact, but also ensure that the LEDs manufactured by us are
energy efficient with extremely lower maintenance cost and comes with the
facilitation of a remarkable life span. All these factors add to the advantages of
LED lighting that will ensure that the revolution in the lighting industry is
propelled forward.
All the Surya LED products are specially manufactured in-house at the
fully integrated plants in Kashipur (Uttarakhand) and Gwalior (M.P),
supported by Surya Technology & Innovation Centre (STIC) at Noida – an
advance state-of-the-art lighting laboratory and research centre with the
specific focus on energy-efficient lighting products such as LED and its
luminaires. This ensures the production of only the best cutting-edge products
at all times.
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With ISO 9001:2008, ISO 14001:2004 & OHSAS 18001:2007
certifications under its belt, and products that are accredited with an
international performance of safety standards, Surya stands tall on its
commitment to deliver eco-friendly and quality products. Surya is also known
for being one of the most trusted and preferred brands with various Govt.
departments, institutions and international buyers. With strong dedication and
utmost quality of products, Surya has attained a CAGR (Compound Annual
Growth Rate) of 14.14% for total Lighting, Fans & Appliances in the last 5
years.
One of the potential market leaders in the Steel Tube industry in India,
Surya manufactures steel pipe products for agriculture, infrastructure, oil &
gas and construction sectors, out of which the products for oil & gas sector are
approved by API (American Petroleum Institute).
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PRODUCT PROFILE
Total Lighting Solution is what we are aiming for at Surya. With our
state-of-the-art facilities we ensure that at every step of manufacturing all our
products are comprehensively checked for an impressive lifespan and energy
saving quality along with lower maintenance cost factor. To ensure the most
cutting-edge products at all times, all the Surya LED products are
manufactured in-house at the fully integrated plants in Kashipur (Uttarakhand)
and Gwalior (M.P), supported by Surya Technology & Innovation Centre
(STIC) at Noida – an advanced state-of-the-art lighting laboratory and
research center with specific focus on LED.
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NEO PLUS LED LAMP
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Champion LED
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NEO PLUS LED LAMP
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NEO LED LAMP
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OBJECTIVES OF THE STUDY
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RESEARCH METHODOLOGY
Introduction
The essential purpose of marketing research is to facilitate the
identification of an opportunity of problem situation and Manager in arriving
the best possible decision when such situation are encounter.
Primary data
Primary data has been collected by the researcher used through
questionnaire. In my market survey the primary data is the original details in
the company. The details are product range price, quality consumer behavior
and etc..
The details are used to prepare the project report of the market survey
questioner.
Secondary data
The secondary data means already printed materials. I has used the
secondary data to collect, the profile of the company Board of Directors and
product profile and various journals and articles.
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Methods of sampling techniques
1. Random Sampling
2. Non- Random Sampling
Random Sampling
A Random sample in one which each item in the universe has an equal
change of known opportunity of being select.
Non-Random Sampling
These sample are made to meet the specific requirement of special
nature objectives of the study.
Sampling
Sampling is only a tool which helps to know the characteristics of the
universe of population by examination a small part of it.
Sampling Unit
Choose may sampling area of Gudalur town for market survey units are
target population elements available for selection during the sampling process.
In a simple, single stage sample is the sampling units and the population
elements may be same however many studies involve complex problems that
require the use of a multistage sampling process.
Sampling Plan
Who is to be surveyed how many are to be surveyed how are they
reached all these details are to be given. In this selection according to Blalock
and Blalock define a sample thus it is a small price the population obtained by
a probability process that mirrors with known precision the various patterns
and hob-classes of the population.
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II. Sample Size
The sample size taken for the survey is 100 respondents.
Sampling techniques
Sampling techniques process of analysis the selected data.
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DATA ANALYSIS AND INTERPRETATION
In this survey the collected data are analyzed and interpreted the
percentage analyzed method.
No. of Respondents
Percentage = ——————————— x 100
Total respondents
17
TABLE-1
RESPONDENTS OF GENDER
S.
Particulars No. of Respondents Percentage
No
1. Male 58 58
2. Female 42 42
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CHART-1
RESPONDENTS OF GENDER
60 58
50
42
40
30
20
10
0
Yes No
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TABLE-2
AGE OF RESPONDENTS
S.
Particulars No. Of Respondents Percentage
No
1. 15-25 36 36
2. 25-35 40 40
3. 36-65 24 24
20
CHART-2
AGE OF RESPONDENTS
40
40
36
35
30
25 24
20
15
10
0
15-25 25-35 36-65
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TABLE-3
2. No 30 30
22
CHART-3
70 70
60
50
40
30
30
20
10
0
Yes No
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TABLE-4
2. LED 50 72
3. CFL 10 14
Total 70 100
24
CHART-4
80
72
70
60
50
40
30
20 14 14
10
0
Tube Light LED CFL
25
TABLE-5
2. Orkus 5 7
3. Crompton 10 15
4. Everyday 5 7
Total 70 100
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CHART-5
80
71
70
60
50
40
30
20 15
7 7
10
0
Surya Orkus Crompton Everyday
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TABLE-6
2. Price 15 30
3. Brightness 5 10
Total 50 100
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CHART-6
60
60
50
40
30
30
20
10
10
0
Quality Price Brightness
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TABLE-7
2. Very Good 10 20
3. Bad 5 10
4. Very Bad - -
Total 50 100
30
CHART-7
70
70
60
50
40
30
20
20
10
10
0
0
Good Very Good Bad Very Bad
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TABLE-8
2. Normal cost 30 60
3. High Cost 5 10
Total 50 100
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CHART-8
60
60
50
40
30
30
20
10
10
0
Low cost Normal cost High Cost
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TABLE-9
2. 7 watts 15 30
3. 12 watts 8 16
4. 18 watts 7 14
Total 50 100
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CHART-9
40
40
35
30
30
25
20
16
14
15
10
0
5 watts 7 watts 12 watts 18 watts
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TABLE-10
S.
Particulars No. Of Respondents Percentage
No
1. Wholesale market 0 0
2. Retail shop 30 60
3. Electrical shop 20 40
Total 50 100
36
CHART-10
60
60
50
40
40
30
20
10
0
0
Wholesale market Retail shop Electrical shop
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TABLE-11
S.
Particulars No. Of Respondents Percentage
No
1. Friends 10 20
2. Advertisement 30 60
3. Relative 6 12
4. Others 4 8
Total 50 100
38
CHART-11
60
60
50
40
30
20
20
12
8
10
0
Friends Advertisement Relative Others
39
TABLE-12
2. Radio 4 8
3. News paper 7 14
4. Social media 9 18
Total 50 100
40
CHART-12
60
60
50
40
30
20 18
14
8
10
0
TV Radio News paper Social media
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TABLE-13
2. No 5 10
Total 50 100
42
CHART-13
90 90
80
70
60
50
40
30
20
10
10
0
Yes No
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TABLE-14
2. No 10 20
Total 50 100
44
CHART-14
80 80
70
60
50
40
30
20
20
10
0
Yes No
45
TABLE-15
2. No 12 24
Total 50 100
46
CHART-15
80
76
70
60
50
40
30 24
20
10
0
Yes No
47
TABLE-16
2. No 16 32
Total 50 100
48
CHART-16
70 68
60
50
40
32
30
20
10
0
Yes No
49
TABLE-17
2. 4-5 18 36
3. Above 5 Years 7 14
Total 50 100
50
CHART-17
50
50
45
40 36
35
30
25
20
14
15
10
0
02-Apr 04-May Above 5 Years
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TABLE-18
2. Office 15 30
3. All purpose 10 20
Total 50 100
52
CHART-18
50
50
45
40
35
30
30
25
20
20
15
10
0
Home Office All purpose
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TABLE-19
2. No - -
Total 50 100
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CHART-19
100 100
90
80
70
60
50
40
30
20
10 0
0
Yes No
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TABLE-20
S.
Particulars No. Of Respondents Percentage
No
1. Yes 48 96
2. No 2 4
Total 50 100
56
CHART-20
100 96
90
80
70
60
50
40
30
20
4
10
0
Yes No
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FINDINGS
80 percent respondents told that they are getting the product in all times.
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SUGGESTION
The company should assist the dealer for providing more quantitative
service.
rural area.
demand.
campaign.
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LIMITATIONS
The survey was conducted only among the limited size of samples.
This study was in the geographical area of Gudalur town. So these dates
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CONCLUSION
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BIBLIOGRAPHY
Books Reference
Marketing Management - EDWARD FLIPO
Research Methodology - R.N.Sharma
Marketing Research - S.KALIESWARI
Website Reference
www.wikipedia.com
www.google.com/search
www.Suryaled.com
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A MARKET SURVEY ON CONSUMER PREFERENCE AND
SATISFACTION REGARDING SURYA LED LAMB
IN GUDALUR TOWN
QUESTIONNAIRE
Name : Occupation :
Age :
Gender : [ ] Male [ ] Female
Phone No :
Address : Income :\
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10)If advertisement which included you to buy the Surya LED lamb?
[ ]TV [ ] Radio [ ]News Paper [ ] Social Media
11) Do you want any change in the product?
[ ] Yes [ ] No
12)Whether the Surya LED is available in the market all the time?
[ ] Yes [ ] No
13)This product is use you can any problem?
[ ] Yes [ ] No
14) Did use? LED Lamb did you buy ideal effect?
[ ] Yes [ ] No
15) How long do you use the Surya LED?
[ ] 2 - 4 Years [ ] 4-5 Years [ ] Above 5 Years
16) Where do you mostly use the Surya LED?
[ ] Home [ ] Office [ ] All Purpose
17) Do you refer this product to others?
[ ] Yes [ ] No
18) Are you satisfied with the Surya LED?
[ ] Yes [ ] No
19) Give your Suggestions
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