Activities:

I look into operations activities involving the repayment for loans of equipment finance. There
are different modes of payment customers do which is inturn settled by reconciling the trial
balance account.

Handling end to end AML required declaration shared by customer for cases exceeding the
set threshold hold limit set by AML on monthly basis. The declarations are further s with the
AML for scrutiny for validation, I handle the query regarding the discrepancy in declaration,
the clarity for source of funds and justification for payment utilised by intermediating between
AML and the RM.

IMPS refund is another activity end to end handled, as per AML guidelines IMPS mode is not
valid for repayment, I reconcile the IMPS transactions done by customers in trial balance
account statement. The reconciled report is shared with RM's on day to day basis bringing
to their attention outstanding entries. The IMPS refund is to remitter account as a part on
customer email request by me on verification of the requisite identification proofs of
customer/remitter, the declaration letter/s from customer/remitter, the validation of bank
statement of remitter account, further exceptions handling as per the case, reviewing the
beneficiary details for remittance and processing the payment to remitter account by getting
the respective authorities signatories. Further to this email handling of requests, trial
balance knock offs for entries refund, email revert handling for exceptions and reference
number for cases payment remittance done.

I am responsible with preparation of BOD and EOD MIS reports, reports respectively relating
to net loan repayment and outstanding as of day, bounce report for cheque and ach cases
as of previous day, loan repayments gross adjustment report till date, SMS alert notification
list report for previous days loan repayment, unreconciled payments exceptions ageing
report, repayments of loan adjusted for the day report, bounces unreconciled and
reconciliation report for the day.

I partly handle email requests for TDS refund requests from customer, handling a email
request end to end assigned. The activity comprises for validation the TDS certificate
provide by customer, reviewing the credit confirmation from Tax unit, passing accounting
entries of excess tax of customer as per accounting procedures, reconciliation of the entries
passed successful at EOD, ticket handling of disbursement of payment via DD in favor of
customer, handling the courier of DD to respective branch RM and handling internal tracker
for these activities with exceptional handling if for case by case.

I also handle miscellaneous activities including query mails regarding any issues repayment
by RM and customer help desk, attending to query calls from RM's, providing training for
BAU activities, assiting TL updating leave tracker for teams, providing KPI and weekly
volume requirements, data validation for ACH account details and handling monthly
customer communication letters for exceptions in place.