A study on WELFARE MEASURES

With Reference To

BHEL, VISAKHAPATNAM

Submitted to Andhra University, Visakhapatnam

in partialfulfilment for the award of Degree in

BACHELOR OF BUSINESS ADMINISTRATION

SUBMITTED BY

CHILLA. SATYA DEVI

Regd no.:116127207017

Under the esteemed guidance of

Mrs. P. RADA RANI

Lecturer in Management Studies

DEPARTMENT OF MANAGEMENT STUDIE

ADITYA DEGREE COLLEGE
Affiliated to Andhra University
ASILMETTA,VISAKHAPATNAM
2016-2019

CERTIFICATE
This is to certify that the project entitled “A study on WELFARE
MEASURESwith reference to BHEL Visakhapatnam being submitted
byCHILLA. SATYA DEVIbearing Regd.No. 116127207017 in partial fulfilment
of requirements for the award of degree of Bachelors of Business Administration in
Aditya Degree College, Asilmetta, (Affiliated to Andhra University)
Visakhapatnam is a record of bonafide work done by him , under the guidance and
supervision.

Dr. K.JAGADEESWARA RAO

Principal
 CERTIFICATE

This is to certify that the project entitled “A study on WELFARE

MEASURES with reference to BHEL Visakhapatnam being submitted by
CHILLA. SATYA DEVIbearing Regd.No. 116127207073;in partial fulfilment
ofrequirements for the award of degree of Bachelors of Business Administration in
Aditya Degree College, Asilmetta, (Affiliated to Andhra University)
Visakhapatnam is a record of bonafide work done by him , under the guidance and
supervision.

K.G.K.PATNIKA
HOD-Management Studies
 CERTIFICATE

This is to certify that the project entitled “A study on WELFARE

MEASURESwith reference to BHEL Visakhapatnam being submitted by
CHILLA. SATYA DEVI bearing Regd.No. 116127207017in partial fulfilment of
requirements for the award of degree of Bachelors of Business Administration in
Aditya Degree College, Asilmetta, Affiliated to Andhra University Visakhapatnam
is a record of bonafide work done by him, under the guidance and supervision.

RADHA RANI
Project guide
 DECLARATION
I,SHAIK BURHANUDDIN Reg No. 116127207017 hereby declare that
t:his project report titled “A study on WELFARE MEASURES with reference
to BHELVisakhapatnamhas been submitted by me, to ADITYA DEGREE
COLLEGE, Visakhapatnam AFFILIATED TO ANDHRA UNIVERSITY in
partial fulfilment of the requirement for the award of the degree of Bachelor of
Business Administration (B.B.A). I also declare that, this project is originally
prepared by me and not been submitted to any university for the award of any
degree.

Place : Visakhapatnam CHILLA .SATYA DEVI

Date : Regd no. : 116127207017
 ACKNOWLEDGEMENT

I am filled with price and grateful for being a part of ADTYA DEGREE
COLLEGE, Visakhapatnam. That has nurtured me to the present.

I would like to thank Dr. N.SESHA REDDY, Chairman, and Mr. N.K.
DEEPAK REDDY Secretary, ADITYA EDUCATIOAL INSTITUTIONS, for
their kind encouragement.

I would like to thank Mr. Dr .K. JAGADEESWARA RAO, Principal, ADITYA

BUSINESS SCHOOL ,Visakhapatnam for the kind encouragement.

I express sincere thank to Mr. K.G.K.PATNAIK, Head of Management Studies, for

his suggestions in doing this project.
I express sincere thanks to Mrs. RADHA RANI Project Guide, for her guidance
and suggestions in conducting this study.

I would thank BHCL VISAKHAPATNAM for giving me this very inspirational

opportunity to do tendency in their reputed company. I am deeply thankful to Mr.
PRASAD MAKALA (Dy. MANAGER HR & TRAINING)

I especially own my gratitude to my parents and friends for co-operating and

encouraging me during the courses of the project.
 CONTENTS

Page No.

CHAPTER-1:

 INTRODUCTION

 NEED FOR THE STUDY

 OBJECTIVES OF THE STUDY
 SCOPE OF THE STUDY
 METHODOLOGY
 LIMITATIONS OF THE STUDY

CHAPTER-2:

 INDUSTRY PROFILE
 COMPANY PROFILE
CHAPTER-3:

 THEORETICAL FRAMEWORK

CHAPTER-4:

 DATA ANALYSIS AND INTERPRETATION

CHAPTER-5:

 FINDINGS
 SUGGESTIONS
 CONCLUSION
BIBLIOGRAPHY

ANNEXURE
 QUESTOINNAIRE

CHAPTER-1

 INTRODUCTION
 NEED FOR THE STUDY
 OBJECTIVES OF THE STUDY
 SCOPE OF THE STUDY
 METHODOLOGY
 LIMITATIONS
 INTRODUCTION

The term welfare is derived from the old English phrase "wel faran" which means to "fare
well, get long successful,prosper".The chambers dictionary defines the term welfare as"a
state characterized by happiness,well being or prosperity".The Oxford Dictionary defines
Employee Welfare as 'efforts to make life worth living for workmen'. The concept of
'Labor welfare 'as flexible elastic and differs widely with time region,industry social
values,customers degree of Industrialization,the general socio-development of the people
and the political ideologies prevailing at a particular moments.

The International Employee Organization defined Employee Welfare as such

services,facilities and amenities as may be established in or in the vicnity of undertakings
to enable the persons employed in them to perform their work in healthy,congenial
surroundings and provided with amenities conductive to good health and high morale.

The Encyclopedia of Social Science defines Employee Welfare as "the

voluntary efforts of the employers to establish with the existing industrial system.
sometimes living and cultural conditions of the employees beyond what is required by
Law,the custom of the country and the conditions of the market".

Thus,in its proper connotation the term welfare refers to state of living of an
individual or growing in adescribed relationship with total environment i.e.,
ecological,economical and social.Labor welfare includes both the social and economical
contents of welfare.The object of economic welfare is to promote economic development
by increasing the production and productivity and through equitable distribution. Labor
welfare is a part of social welfare conceptually and operationally. It covers a brought field
and suggests many ideas, meanings and connotation such as the state of well being,
happiness, satisfaction and the conservation and development of human resource.
BASIC PURPOSE OF EMPLOYEE WELFARE:
The employee welfare system is one of the most critical areas in the field of
Human resource management. Human beings are capable of extremely high performance
levels ,if given the proper environment and motivation.

The role of employee welfare is primarily viewed as to safe guard the human resource of
an organization and enable the workers to lead a richer and more satisfactorily life
,enhance the standard of living of workers by indirectly reducing burden on their purse
besides contributing to the productivity of the enterprise.

INDUSTRIALIZATION AND NEED FOR WELFARE:

Since Independence India has taken to the path of rapid industrialization and economic
growth .Consequently this has resulted in the raise of great number of industries,a large
work force and a new industrial society .Of all these factors have considerable bearing on
the growth of the labor welfare movement in our country. Welfare measures have gained
importance in an organizations have spent lot of their money towards welfare measures
and slowly the work force have started thinking this prerogative and outside the salary
packet.

Employee welfare includes monitoring of working conditions,creation of industrial

harmony through infrastructure for health,industrial relations and insurance against
disease,accident and unemployment for the workers and their families.
 NEED FOR THE STUDY

 Welfare programs are aimed at promoting the physical ,psychological and general
well-being of the working conditions.

 Welfare measures can be observed ,experience and enjoyed but its effectiveness
may be more difficult measure.

Thus , welfare measures lead to higher morale and productivity of labor. A study
on the employee welfare measures gives a clear picture of the organizations statutory
compliances and non-statutory facilities provided in order to enhance the performance of
employees.
 OBJECTIVES OF THE STUDY

 To ascertain the level of satisfaction of the employees on the welfare facilities

provided by the organization.

 To study the existing welfare facilities provided to the employees.

 To know the working environment in the organization.

 To know the employees opinion about the present welfare facilities.

 To suggest improvements regarding various welfare measures , programs and

schemes taken up by the organization for the betterment of workers.
 SCOPE OF THE STUDY

The issue of welfare measures are related to overall development of workers both the
physical psychological being. Employee welfare programs create a sense of belonging and
adequacy that benefits the organization in long run.

The scope of the study is related to the employee welfare measures like medical facilities,
Education facilities, Canteen facilities, Housing facilities and transportation facilities in
BHEL-HPVP unit of Visakhapatnam. The employees from different departments of the
company have been surveyed to collect data for the study.
 RESEARCH METHODOLOGY

METHODOLOGY OF THE STUDY:

The data collected for the study is based on the both primary and secondary data.

1.Primary data:
primary data for the study is collected through questionnaire and also personal interaction
with employees.

2.Secondary data :

The secondary data has been collected through books , newspaper, company records and
websites.

Sample:

The sample size taken for this study is 100 employees from various departments

Sampling technique:

The data has been collected using simple random sampling technique. This sample is
analyzed and the interpretation of the data is presented as the findings in the study.
LIMITATIONS OF THE STUDY

 Employees are not ready to share the information because of their superior and also
to maintain the confidentiality about the data.

 The time constraint to the employees concerned is the major limitation.

 The employees did not have the sufficient time to study and answer the
questionnaire and hence may have errors.

 Some areas of the organization were restricted due to safety reasons.

 The responses of the employees may be biased.

 CHAPTER-2

INDUSTRY PROFILE
&
COMPANY PROFILE
 INDUSTRY PROFILE

ENGINEERING INDUSTRY IN INDIA:

The engineering sector is the largest of the industrial sector in India and can be broadly
categorized into two parts, namely, heavy engineering and light engineering. India's
engineering industry accounts for 27% of the total factories in the industrial sector and
represents 63% of the overall foreign collaborations it has emerged as the largest
contributor to the country's total merchandise exports.

Capacity creation in sectors such as infrastructure, mining , power ,oil and gas
,refinery, steel ,automotive and consumer durables are driving demand in the engineering
sector . the sector has a comparative advantage in terms of manufacturing costs
,marketing knowledge, technology and creativity .

Continued growth of manufacturing sector and favorable regulatory policies would

further propel the sectors growth. The engineering industry has been de-licensed and
enjoys 100% foreign direct investment(FDI). Further , the National policy on electronics
is formulated by the government of India to boost India's electronics systems and design
the manufacturing industry and improve its share in the global market.

EXPORTS:

The engineering sector is among the top two contributors to the total Indian export basket
with total shipments of US$ 56.7bilion in 2012-2013 . Engineering exports from India
include transport equipments , capital goods , other equipments and light engineering
products like casting , forgings and fasteners.
 The employment oriented engineering sector, which encompasses a large number of
micro , small and medium enterprises , would be contributed something like US$ 65
billion to the overall export shipments of US $ 326 billion as targeted by the government .

The employment oriented engineering sector , which encompasses a large number of

micro , small and medium enterprises . Engineering exports to India's free trade agreement
such as Japan, South Korea , Sri Lanka and the association of Southeast Asian nations
bloc have witnessed robust growth . The United States and Europe account for over 60%
of India's total engineering exports.

KEY DEVELOPERS AND INVESTMENTS:

The miscellaneous mechanical and engineering industries sector-wise FDI

inflows. Some of the major investments and developments in the sector include the
following:

 Engineers India Ltd (EIL) has won a US $139 million contract from Nigerian
company Dangote group for providing project management consultancy and
engineering , procurement and construction management services for a refinery and
polypropylene plant.
 L&T construction has bagged an engineering, procurement and construction order
from Saudi Aramco for the construction of 55 kilometers of 230 kilovolt double
circuit overhead transmission line and underground cabling.
 Synergy property Development Services Pvt Ltd has bagged a design and project
management contract from Dubai-based signature group to manage a mixed-use
development project worth US$ 35 million in Maputo, Mozambique.

GOVERNMENT INITIATIVES:

 Dr Manmohan Singh, the prime minister of India, has revealed the country's new
Science , Technology and innovation policy which aims to increase the number of
 full time equivalent of R&D personnel in India by at least 66% within a decade and
creating 100 million jobs by 2022.

 The cut in the excise duty in certain manufacturing industries like cars and two-
wheelers interim budget would help the export basket.

 In addition to that, the government plans to give an impetus to engineering in India

through investments in infrastructure development in 2012-2017 in telecom, energy
and construction sector. The government should also provide 15% tax exemption to
manufacturing companies that invest more than US$ 18.4 million in plant and
machinery.

MARKET SIZE:

The capital goods and Engineering turnover in India is expected to reach US$125.4
billion by FY17. India exports its Engineering goods mostly to the US and Europe , which
accounts for over 60% of the total exports. Recently , India's engineering exports to Japan
and South Korea have also increased with shipments to these two countries rising by 16%
and 60% respectively.

According to Indian Electronics & Semiconductor Association , the Indian

Electronic system design and manufacturing market is expected to grow at a CAGR of
16%-23% to reach US$ 228 billion by 2020from $100 billion in 2016-17. According to
data . Engineering Export promotion council of India, engineering exports from India
grew 11.33% year-on-year to reach US$ 3.7 billion in FY 2015-16 India's engineering
exports recorded a growth of 22.75% to reach US$ 56,091.89 million in April-December
2017. Exports during December 2017 grew 25.41% year-on- year US$ 7,133.93 million
from US$ 5,688.32 million in the same period a year ago.
BARRIERS TO ENTRY:
Barriers to entry are high at upper end of the industry as skilled manpower and
technologies as well as ability to execute large projects are a prerequisites in engineering
sector. However, in few construction businesses like road business, which are not very
technologically inclined, the company's expertise in execution is the key differentiator.

BARGAINING POWER OF SUPPLIERS:

Bargaining power of suppliers is low because of intense competition amongst them.
However, in technology driven high-end segments , suppliers have the upper hand.

BARGAINING POWER OF CUSTOMERS:

Bargaining power for technology driven and highly skilled segments is low. However,
fierce competition has increased bargaining power of customers in power generation and
T&D equipments.

COMPETITION:
Majority of the companies compete in terms of pricing , experience in specific field ,
quality of equipment, capabilities with respect to size of projects that can be handled and
timely execution . Nevertheless, competition is higher in the industry as companies of all
sizes have been trying to move towards scaling up their technology and capacity.

HEAVY ENGINEERING:
The engineering industry in India manufactures a variety of products , with heavy
engineering goods accounting for majority of the production, most of the leading players
in the heavy engineering goods segment manufacture high value heavy engineering goods
using high technology. There is a small unorganized sector which manufactures low
technology products and is also involved in assembly of imported components.. The heavy
engineering sector has many sub - sectors and the following plays a major role:
  Machine tools
 Textile machinery
 Cement machinery
 Material handling equipment
 Dies, moulds and tools
 Process plant equipment
 Process plant equipment
 Earth moving and construction
 Rubber machinery
 Sugar machinery
 Paper and packaging machinery

AUTOMOTIVE INDUSTRY:
Currently , there are 16 manufactures of passenger cars and multi-utility vehicles, 13
manufacturing of commercial vehicles and 16 manufactures of two-wheelers and three-
wheelers.
Agriculture tractors dominate the agriculture machinery sector. The Indian
tractor industry is the world's largest and accounts for one-third of the global production ,
and is the cheapest producer world over providing room for more exports in the tractors.
More than 250,000 tractors are manufactured every year by 13 manufactures.

 Passenger and utility vehicles

 Auto components
 Agriculture machinery

TRENDS AND OPPERTUNITIES:

Trends in Indian Engineering industry are clear. The industry is diversifying and
expanding. Large infrastructure and power projects are bound to give a boost to the
sector, Rising domestic competition is driving companies to focus on improving their
capabilities . Many are becoming quality conscious and are upgrading their technology in
line with global requirements. More than 2500 firms in the engineering sector have ISO
9000 accreditation. Companies are increasingly focus on R&D and product development.
With 1005 FDI allowed through the automatic route .

FUTURE OUTLOOK:
The engineering sector is a growing market largely due to government spending, favorable
government policies and new investments in the areas of infrastructure , development,
aerospace, power projects, oil and gas, petrochemical industry, defense and other sub-
sectors of engineering. In addition increased industrial and manufacturing growth will
boost growth in engineering sector. Current spending on engineering services is projected
to increase to US$ 1.1 trillion by 2020.

Emerging trends like outsourcing of engineering services provide opportunities

for growth, Engineering and design services such as new product design , product
improvement , maintenance and designing manufacturing system are increasingly being
outsourced to Asian countries. It is estimated that by 2020 , India can be a USD 40 billion
market for engineering outsourcing services. All these together provide many
opportunities for the Indian engineering sector.

COMPANY PROFILE
HEAD OFFICE: BHEL House, New Delhi
PLANT: Visakhapatnam

Bharat Heavy Electricals is a public limited Company. It is a manufacturing company

catering the need of all types of power plants, namely – Thermal, Hydro, Nuclear, Solar,
and Renewable. It supplies and extends its services “A to Z” to the above power plants.
There is no power plant in India without the contribution from BHEL. It has its foot prints
all over the world. It is among one of the fortune 500 companies at one point or other.

Thus the birth of BHEL-HP&VP in the year 1966 to meet the demands of process
equipment for core industry like Fertilizers, petrochemicals, petroleum and other chemical
industries initially. BHEL-HP&VP using different types of materials manufactured and
supplied several built equipments such as pressure vessels, heat exchangers, columns,
internal trays etc.

During the year of it commercial production i.e. 1971-1972 the turnover was just Rs 5
lakhs. In 1996-97 it has recorded on turnover of Rs 29998 lakhs i.e. all time high. Last
Five year. Performance is produced here under.

S.No Year Licensed Capacity Achieved T/o (Rs-Crs)

1 2008-09 23210 MT 5876 MT 84
2 2009-10 23210 MT 5100 MT 104
 3 2010-11 23210 MT 12289 MT 137
4 2011-12 23210 MT 8335MT 156
5 2012-13 23210 MT 11551MT 240
6 2013-14 23210 MT 10180MT 156
7 2014-15 23210 MT 3871 MT 70
8 2015-16 23210 MT 4000 MT 83
9 2016-17 23210 MT 5200MT 108

LOCATION:
The factory is located in Visakhapatnam on the Calcutta-Madras Highway
diversion at about from the city. The factory is situated beside the village Tunglam and
about 5kms from Visakhapatnam Airport. It comes under the purview of the Department
of Heavy Industry, Ministry of Industry. With the technical collaboration of M/s SKODA
Export Company of Czechoslovakia in the year 1968, it got expertise and guidance for
establishing the project and for the design and manufacture of various process equipments.
BHEL became a fully owned subsidiary of Bharat Yantra Nigam Ltd., in the year 1987.
Licensed installed capacity is 23210MT. the initial capital outlay is Rs. 17.5 crores. The
product mix includes heat exchangers, columns, and pressure vessels, storage vessels,
piping etc. During the year of it commercial production i.e. 1971-1972 the turnover was
just Rs. 5lakhs. Now BHEL has crossed the tuenover of 200 crores.

Past ten years turnover are given here: In 1996-97 it has recorded on turnover of
Rs. 29998 lakhs i.e. all time high. But due to lack of orders in 2003-2004, BHEL has a
made turnover is 5956 lakhs only.

OBJECTIVES OF BHEL-HVPV (BHEL-HP&VP):

 1. To achieve a leading position in designing, engineering and manufacturing of high
quality process, storage and distribution equipment required for chemical, fertilizer,
petroleum, petrochemical, steel and mines and metals, atomic energy, power plants,
paper and pulp, pharmaceuticals, dairy and similar sections of economy.
2. To achieve a leading position in designing engineering and manufacturing of
Cryogenic Plant storage and distribution equipment and in creating a network for
distribution of cryogenic liquids.
3. To achieve a leading position in research and development in the different fields of
engineering and technology in the areas of work relating to the business so as to
provide adequate technological backup for business.
4. To give a fair return on the capital employed and to generate internal resources to
finance growth to fulfill internal objectives.
5. To design training programs to develop & training workers, staff & executives in
various skills technique of management & administrative strategy & to provide
necessary skills in the practices of such techniques to develop employees be in
harmony with organization needs & objectives at macro level.

PRESENT STRENGTHS:
 Excellent Design & Engineering capabilities.
 State – of – the –Art Manufacturing capabilities.
 Accomplished image as a supplier of Quality Products in the domestic and
international markets.
 High degree of customer confidence.
 Technological tie-up arrangements.
 Well trained and qualified work force and Engineers.

HUMAN RESOURCES DEPARTMENT:

The main functions of Human Resource Department are to maintain Industrial relations
among the employees of B.H.P.V. Ltd and to provide training and development facilities
and medical facilities etc.

MISSION: “To cater to the needs of infrastructure by providing total business solutions
to the process industries, DEFENCE, space and other potential areas”.

1.1 INTRODUCTION OF BHEL-HPVP PLANT

HPVP- BHEL’s beginning was humble; it had a turnover of just Rs 1.95 cr in 1971-72
when commercial production first commenced. Since then, BHEL has come a long way
and exceeded a turnover of Rs 300 crores expanding its product line to include high
technology equipment and systems like Multi-layer Vessels, Turn Key Cryogenics Plants,
Storage and Distribution Systems, Industrial Boilers, Waste Heat Recovery Systems, Oil
and Gas Processing Systems etc.

This is one company which houses excellent engineering skills, uncompromising quality
control, dedicated erection & commissioning team under one roof, a combination resulting
in India’s self-reliance. BHEL acquired various National and International quality
accreditations such as ASME, National Board etc.

1.2 BHEL-HPVP PICTORIAL VIEW

HPVP is easily pictured by dividing the organization into the following divisions to carry
out its functions.
Engineering
Marketing & Commercial
Research and development
Production and Services
Erection Services
Material Management
Quality
Finance
Personnel and Administration
Production and Services include planning, production technology, welding technology and
production. Production shops are classified as feeder shops and assembly shops. M.P
shop, LMS, HMS, Press shop, Shells shop, and Nozzle shops will under feeder shops
while Valve trays, PV, HE, and CP will come under assemble shops. HPVP is having a
shop floor area of over 56000 sq. m.

1.3WORKSHOPS

Parts that are used for assembling in Production shop are made in feeder shops. The feeder
shops are subdivided into six types, namely

MP Material Preparation
LMS Light Machine Shop
HMS Heavy Machine Shop
Press Bending & Pressing of Plates
Nozzles Pipe preparation & Welding
Shells Rolling & Welding Operation

1.3.1PRODUCTION SHOPS
The parts made in the feeder shop assembled in production shop. The following five shops
come under production shop.
PV Pressure Vessels
HE Heat Exchangers
CP Cryogenic production
CSPI Combustion system products
CSPII Combustion system products

1.3.2MATERIAL PREPARATION SHOP:

Plate material drawn from stores is cut to size and delivered to concerned production
shops. Gas cutting for carbon & low alloy steels can be done up at 50 mm thick, square
cut, single bevel cut, with or without nose, double bevel cut with nose can be directly cut
plasma cutting stainless steel plates up to 80 mm thick.

1.3.3LIGHT MACHINE SHOP:

This shop, all small components machining such as marking holes in tube sheet, and
drilling planning of small items will taken up here. Nozzle to flange welding .
1.3.4 MACHINERY USED IN LIGHT MACHINE SHOP:-
Small and medium lathes
Auto lathe
Radial drilling machines
Small horizontal boring
Medium horizontal boring
Heavy lathe
Plane drilling machine
CNC drilling machine
CNC deep hole drilling machine (HMT)
Cylinder grinding machine
Horizontal surface grinder
CNC lathe machine
1.3.5HEAVY MACHINE SHOP
Machining, drilling, and surfacing of components which are more largely than the
capacity of L.M.S will be carried out here. The shop is equipped with one 5000mm, one
4000mm, one 2500mm diameter heavy double column vertical turning and boring
machines besides a number of smaller machines. Horizontal boring machine is capable of
bore max. Depth 2000mm.

1.3.6PRESS SHOP

The dished ends required for vessels are prepared with single plate and with petal
construction in this shop. Hydraulics presses upped max capacity of 1600T used for
pressing dished ends, petals of storage spheres and various other parts. Max diameter of
dished ends that can be prepared in the shop is 5000mm and max thickness that can be
handled be ion single stroke is 80mm, while upped 120mm thick plates are also parade in
stages.

1.3.7.1MACHINERY USED IN PRESS SHOP

Section bending roll ----------- 1no
Pneumatic hammer ----------- 1no
Pipe bending ----------- 2no
Hydraulic press 250 T ----------- 1no
Hydraulic press 400 T ----------- 1no
Hydraulic press 1600 T ----------- 1no
Bending roll ----------- 1no

SHELLS SECTION:
In this shop, plates are rolled to required size and long seam and circumferential seam
welding will be done. Major welding is done by submerged arc welding process. Max
thickness welding done in this shop is 220mm. special narrow gap welding machines
available in this shop. This can weld upped 350mm thick with groove width about 20-
24mm.

Products manufactured at BHEL – HPVP plant include:-

a) PRESURE VESSELS:-
With different kinds of steels like carbon steel, stainless steel, clad steel, Monel etc. and
any combination of there off.
b) COLUMNS:-
Both shop and site fabricated columns with or without internals.

c) HEAT EXCHANGERS:-
From low pressure atmospheric fin coolers to high pressure heat exchangers employing
forged heads channels with test pressure as high as 500kg/sq.cm and designs like U-tube,
kettle type, etc.

d) STORAGE SPHERES:-
Of any size (up to 60m), any thickness (up to 60mm) to handle any fluid or gases like
ammonia, ethylene, propylene, LPG etc.

e) HIGH PRESSURE MULTILAYER VESSLES:-

Ammonia and urea reactors built ply wall design to suit high pressure of the order of
300kg/sq.cm hydraulic test pressure

f) CRYOGENIC VESSELS:-
There are double wall construction with stainless inner shell and carbon steel outer casing
with evacuated inter space filled with pearlier (insulating material) for guaranteed low
evaporation rates.

g) AIR & GAS SEPERATION PLANTS:-

These plants are custom built mainly for production of oxygen, nitrogen, argon and for
separation of coke oven gas, converter gas for ammonia production. The design include
simple cycle with purification by absorption or with reversing exchangers and capacities
handling different feed stocks like bamboo, hard woods etc.
h) EVAPORATION PLANTS:-
Plants designed for the concentration of solids in different types of spent liquors in
multiple effect evaporation bodies using steam heating. The application includes paper &
pulp and alumina industries.
All the above equipment’s are fabricated according to standard code to ensure the safety
during testing and service. The most commonly used codes are ASME, BS5500, AD Mark
Blotter, IS 2825, TEMA, ANSI, API etc. For fabricating all the above equipment, welding
is the best suited operation in terms of strength and safety with standing at high pressure.

WELDING TECHNOLOGY

As BHEL-HPVP plant is a fabrication industry, it is mainly based on welding technology.

All welding operations done in the company are governed by welding technology
department. For its manufacturing techniques welding technology has been playing a vital
role. Welding technology department prepares the procedures to be followed. Welding
technology department will take care of all requirements of welding in production shops.
In order to perform planning and execution of the various functions welding technology is
basically divided into five groups so that it may effectively dispense its duties:
Enquiry group
Technology group
Qualification group
Consumables group
Trouble shooting group
a) ENQUIRY GROUP:
Enquires or tender invitations received by the commercial departments are sent to the
enquiry group in the welding technology department for feasibility study. These groups
comprises of persons with a considerable experience in the departments so that they may
access whether or not a job can be carried out successfully. Further, they also estimate the
cost of welding consumables so that the cost of welding can be included in the price to be
quoted to the customer, prior to receiving the sale order.
b) TECHNOLOGY GROUP:
This group has got the task of deciding the welding parameters to be used. A suitable
welding procedure specification (WPS) is selected depending upon the two parts to be
joined.
c) QUALIFICATION GROUP:
This group acts in response to the request forwarded to them by the technology group
concerning the qualification of any new welding procedure. They conduct tests, invite the
concerned inspectors and record the various readings from various tests performed on the
welded joint, in the quest fo4r qualifying the new procedure. Secondly, they also perform
the task of qualifying the welder in hand. They ensure that all the welders are given
practice in performing their duties.
d) CONSUMABLE GROUP:
This group keeps the track of all the consumables required. It clubs together requirements
received from the technology group.
e) TROUBLE SHOOTING GROUP:
The group shooting group shall take care of smooth execution of welding operations on
various products in production shops and erection sites in association with production,
quality control and production engineering personnel.

ABOUT HPVP

After coming as a manufacturing plant in 1966 at Visakhapatnam, Andhra Pradesh as a

Public Sector Undertaking under the Department of Heavy industry (DHI) to manufacture
and supply custom built process plant equipments for Core Sector Industries like
Fertilizers, Oil Refineries, Petrochemicals, Steel Plants, Nuclear, Space, Defense and
Power Sectors with the technical collaboration of SKODA Export, Czechoslovakia. The
Company is located on NH-5 near to Airport, Railway Station and Sea Port in
Visakhapatnam, Andhra Pradesh. The Company is spread over a total area of 386 Acres.

HPVP is a premier manufacturing unit specializing in design, fabrication, supply and

erection of Heat Exchangers, Columns, Storage Spheres, Reactors and Strippers,
Multilayer Vessels Reactor Regenerator Package, Air Separation Plants, Purge Gas
Recovery Units, Oxygen Plants, Nitrogen Plants, Hydrogen Plants, Sulphur Recovery
Units, Crude Stabilization Units, Mounded Storage Systems, Compact Heat Exchangers,
On Board Oxygen generating system etc., to Oil Refineries, Fertilizer Plants, Steel Plants,
Defense sector etc., and has been contributing to the Nation building during the past four
decades. The Company has good potential to cater to the growing needs envisaged in
Power, Oil and Gas, Nuclear, Defense and other strategic sectors in future. Also, HPVP is
highly reputed for the Quality and reliability of its products and possesses several National
& International Quality accreditations besides ISO 9001:2000 certification.

Erstwhile BHEL-HP&VP started production in the year 1971-72 with a turnover of just
Rs.1.95 Cr and crossed Rs.300 Crs in the year 1996-97. The Company contributed around
Rs. 1000 Crs to the national exchequer during the past 20 years.

BHEL PRODUCT PROFILE:

1. Pressure Vessels: With the different kinds of steels like Carbon Steel, alloy steel,
Stainless steel and combination thereof.

2. Columns: Both shop and site fabricated columns with or without internals.
3. Heat Exchangers: From low pressure atmospheric fin coolers to high pressure heat
exchangers employing forged head/Channel with test pressures as high as 500
Kg/sq cm. and all design like U tube, Kettle Type etc.,

4. Storage Spheres: Storage Spheres of any size and thickness including low
temperature service to handle fluids or gases as such as ammoniac, ethylene,
propylene, LPG etc., to complete erection and stress relieving at site is also
undertaken.

5. Multi Layer Vessels: Ammonia and Urea reactors built with pilwal design to suit
high pressure requirements.

6. Cryogenic Vessel: Cryogenic vessels of double wall construction with stainless

steel inner shell and carbon steel outer casing with evacuation of inner space to
vacuum of 0.001 ton and filled with prelate insulating material for guaranteed low
evaporating rates.

7. Oxygen & Nitrogen Plant: Small Plant which are needed for industries are handled.
BHEL’s Stand and Plants include two ranges like 58 NCUM per hour and 140
NCUM per hour of oxygen.

8. Boilers: Industrial Boilers up to 200 TPH can be manufactured, supplied, erected

and commissioned by BHEL. The boilers are oil or gas fired, stocker fired and
pulverized coal fired and designed to function using any fuel single or in
combination.

9. Air and Gas Separation Plant: These plants are built mainly for production of
oxygen, nitrogen, organ of for separation of coke over gas, convert gas for
ammonia production. The design includes simple cycle with purification by
 absorption are with reversing exchangers and capacities ranging up to 1000 ton per
a day.

10. Quality Control: To ensure high quality products and continued customer
satisfaction BHEL has wide range of quality control equipment. It has full pledged
lab with x-ray machines, Gamma ray, Ultrasonic flaw detection, magnetic crack
detection, de-penetrate, surface defects detection etc., Under physical testing it has
facilities for hard tensile impact test, Hardness survey, ferrite control check,
corrosion test, macro and micro examination.

11. Exports: After commencing Commercial Production in1971-72 and catering to the
national market BHEL undertook the supply of specialized products to the
international market. In this regard it has been fairly successful in the phase of stiff
competition.

HPVP (erstwhile BHEL-HP&VP) is the largest fabricator of process equipment in India

for the petroleum, fertilizer, chemical and allied industries. It is a unit of maharatna
Central Public Sector Enterprise – Bharat Heavy Electrical Limited.

MARKET PROFILE:
This covers the product range of customers profile and competitors profile.
 Private
 Co-operative

Sector organizations in almost all the core sectors of economy such as all the
1. 32 fertilizer plants
2. 22 petroleum refineries
 3. 12 petrochemical complexes.
4. All major integrated steel plants in India
5. Oil and Gas
6. Nuclear and DEFENCE etc.

COMPETITOR PROFILE:
In the area of process plant:
1. L&T -Walchand Nager Industies
2. Grengg -Bhilai engineering, Ahmedabad
3. Lloyds steel -Tessmaco,Kolkata
4. BHEL -ISGEC Jhon Thomsan, Yamuna nagar
5. Godrej -Reliance Heat Transforms, Mumbai.

MANPOWER: as on 01/05/2017
1. EXECUTIVES - 220
2. SUPERVISORS - 79
3. WORKMEN& STAFF - 702
TOTAL --------------------------- 1001
4. Trainees - 30
5. Contract Labor -295
TOTAL - 1326
 CHAPTER-3

THEORETICAL FRAMEWORK

INTRODUCTION ON WELFARE:

Government of India did very little in the field of employee’s welfare till Second
World War. It was during the Second World War that the Government of India, for the
first time launched schemes for employees’ welfare in their ordinance, ammunition and to
war industries to increase productivity of the workers and keep up their morale.
 Welfare activities in Railways and Ports, Central board for Workers Education was
also set up. Under this central board for workers education 37 regional centers were
established to cover important industrial centers, which provide grants in aid to trade
unions and institutions of employees and workers and educationists.

Labor Welfare is a desirable state of existence, involving the psychological, mental, moral
and emotional well being of workers. It implies the welfare workers in family and his
community. It is relative in time and place and is dynamic and elastic, depending on the
value systems, degree of industrialization and general standard of the socio-economic
development of people.

Welfare is a state of living of individual group in a desirable relationship with the

total environment, technological, economical and social. The Indian Constitution declares
our country as a welfare state where the government takes a number of measures to use
the general standard of living of the people. Welfare measures pay a good dividend in the
long run for they contribute in a large degree towards efficiency will definitely improve.
Classification of labor welfare:
1. Statutory Welfare Measures
2. Non Statutory
3. Intra Mural
4. Extra Mural
Statutory Welfare Measures:

1. Washing Facilities
2. Facilities for storing and drying clothing.
3. Facilities for sitting
4. First-Aid appliances
5. Canteen
6. Shelters, rest rooms and lunch rooms
 7. Crèches
8. Welfare officers

1. Washing Facilities:

 Adequate and suitable facilities for washing shall be provided and maintained
for use of the workers therein.
 Separate and screened facilities shall be provided for the use of male and
female workers.
 Such facilities shall be conveniently accessible and shall be kept clean.

2. Facilities for Storing and Drying Clothing:

The State Government may, in respect of any factory or class or description of
factories make rules requiring the provision therein of suitable places for keeping
clothing not worn during working hours and for the drying of wet clothing.
3. Facilities for sitting:

a) In every factory suitable arrangements for sitting shall be provided and

maintained for all workers obliged to work in a standing position, in order that
may take advantage of any opportunities for rest which may occur in the course
of their work.
b) If, in the opinion of the chief inspector, the workers in any factory engaged In a
particular manufacturing process or working in a particular room are able to do
their work efficiency in a sitting position, he may, by order in writing, require
the occupier of factory to provide before a specified date such seating
arrangements as may be practicable for all the workers so engaged or working.

4. First-Aid appliances:

There shall in every factory be provided and maintained, so as to be readily

accessible during all working hours’ first aid boxes or cupboards equipped with the
 prescribed contents and the number of such boxes or cupboards to be provided and
maintained shall not be less than one for every 150 workers ordinarily employed in
the factory.
a) Nothing except in the prescribed content shall be in the first-aid or cupboard.
b) Each first-aid box or cupboard shall be kept in the charge of separate
responsible person.
c) In every factory wherein more than 500 workers are ordinarily employed shall
be provided and maintained an ambulance room of the prescribed size,
containing the prescribed equipment and in the charge of such medical and
nursing staff as may be prescribed and those facilities shall always be made
readily available during the working hours of the factory.

5. Canteens:
The State Government may make rules requiring that in any specified factory
wherein more than 250 workers are ordinarily employed, a canteen or canteens
shall be provided and maintained by the occupier for the use of the workers.

6.Crèches:
a) In every factory wherein more than 30 women workers are ordinarily employed
there shall be provided and maintained a suitable room for the use of children
under the age of six years of such women.
b) Such rooms shall be provided adequate accommodation, shall be adequately
lighted and ventilated, shall be maintained in a clean and sanitary condition and
shall be under the charge of women trained in the care of children and infants.
7.Welfare Officers:
a) In every factory where in 500 or more workers are ordinarily employed the
occupier shall employ in the factory such number of welfare officers as may be
prescribed.
 b) The State Government may prescribe the duties, qualifications and conditions
of service of officers employed under sub-section(1).

Non Statutory Welfare Measures:

The Non Statutory Welfare Measures are those given by the employers voluntarily to
motivate the employees for better performance and increased productivity. The Non
Statutory Welfare Measures and provided by most of the Indian companies are listed
below:

1. Retirement benefits
2. Medical care
3. Compensation for injuries and disablement
4. Subsidized food and housing
5. Educational facilities
6. Payment of Life Insurance Premium
7. Maintenance of canteen
Intra Mural:

Consists of such welfare schemes provided within the factories as medical

facilities, compensation for accidents provision of crèche and canteens, supply of drinking
water, washing and bathing facilities, provision of safety measures such as fencing and
covering of machines, good layout of the machinery and plant, sufficient lighting, first aid
appliances, fire extinguishers, activities relating to improving conditions of employment,
recruitment and discipline and provision of provident fund, pension and gratuity,
maternity benefits etc.
Extra Mural:
Cover this services and facilities provided outside the factory such as housing
accommodation, indoor and outdoor recreation facilities amusement and sports,
educational facilities for adults and children, provision of libraries and reading rooms.
Employee Welfare Law:
The Government of India, with a view to enhancing welfare and well being of
workers, has laid down elaborate provisions for labor welfare under different labor laws.
The important laws in this regard are:

1. The Factories Act,1948: It provides for:

a) Washing facilities.
b) Facilities for storing and drying clothing.
c) Facilities for occasional rest for workers who are obliged to work standing.
d) First-aid boxes or cupboard one for every 150 workers and the ambulance
facility, if there are more than 500 workers.
e) Canteen, if there are more than 250 workers
f) Shelters, rest rooms and lunch rooms, if over 150 workers are employed.
g) Crèche, if 30 or more workmen are employed.
h) Welfare officer, if 500 or more workers are employed.
2.The Plantation Act, 1951: It makes provisions for:

a) A canteen, if employing 150 or more workers.

b) Crèche, if employing 50 or more women workers.
c) Recreational facilities for workers and their children.
d) Housing facilities for every worker and his family residing on the plantation in
accordance with the prescribed standards lay down by the State Government.
e) Medical aid to workers and their families, sickness and maternity allowance.
 f) Making available to workers such number and type of umbrellas, blankets,
raincoats or other like amenities for their protection against rain or cold, as
prescribed by the state government..

3.The Mines Act, 1951: It provides for the following:

a) Shelters for taking food and rest if 50 or more workers are employed.
b) First-aid boxes and rooms if more than 150 workers are employed.
c) A canteen, if 250 or more workers are employed.
d) A crèche, if 50 or more women workers are employed.
e) Pit- head baths equipped with showers, sanitary latrines.
f) Welfare officer if 500 or more workers are employed.

2. The Motor Transport Workers Act, 1961: The Motor transport undertaking are
required to provide for their workers.
a) First aid Facilities equipped with the prescribed contents to be kept in every
transport vehicle.
b) Medical facilities and operating and halting centers.
c) Canteen, if employing 100 or more workers.
d) Where motor transport workers are required to halt at night.
e) Uniforms, raincoats to drivers, conductors and line checking staff for protection
against rain and cold.
f) Prescribed amount if working allowance to the staff mentioned above.

3. The Merchant Shipping Act, 1958:

a) Crew accommodation.
b) Supply of hygienic drinking water.
c) Supply of necessary items like bedding, towel etc.
 d) Maintenance of first-aid facilities, availability of doctors and provision of
medical stores.
e) Appointment if a seamen’s welfare officer.
f) Provision of hotels, clubs, canteen, library, educational facilities, etc

4. Dock Worker’s (safety, health and welfare) Scheme, 1961:

a) Urinals and latrines.
b) Washing and bathing facilities.
c) Rest shelters and call stands.
d) Drinking water and canteen facilities.
e) First-aid facilities.

5. The Contract Labor (Regulation and Abolition) Act,1970:

a) Canteen, if employing 100 or more workers.
b) Rest rooms.
c) Washing facilities.
d) First-aid facilities.

WORKMEN COMPENSATION BENEFIT FOR THE EMPLOYEE

WHO MET WITH INJURY:

If any employee met an employee with an employment injury, in the course of

employment injury, he will be attended by CMO immediately and if necessary he will be
shifted to KGH. He will be granted disablement leave till he resumes duly, @ 100% his if
hospitalized, and 75% of his salary if he taken treatment as outpatient.
 After completion of treatment, his loss of earning capacity will be assessed by a
medical Board constituted for that purpose and he will be paid compensation amount
worked out according to his loss of earning capacity.

DEPENDENTS BENEFITS:

If any employee dies in service, management grants non recoverable grants of Rs.
300/- for the benefit of financial expenses and the employment compensation paid to the
dependents of that particular employee as per the statutory provisions of ESI Act
irrespective of whether the crossed wage limits ESI provision. In case of supervisors and
executives who met with employment injury the compensation is being paid as per the
provisions of the Workmen Compensation Act.

FUNERAL BENEFITS:

When any employee dies while in service, management grants a non-recoverable

grant of Rs.10,000/- towards the funeral expenses.

DEATH BENEFIT FUND:

Whenever an employee dies while in service Rs.10/- will be collected from all the
employees and the entire amount thus collected will be paid to the dependents of the
deceased employee.

GROUP TERM INSURANCE SCHEME:

The Management providing a group term with Life Insurance Corporation of India.
When any employee deceased, he is eligible to get Rs. 37,100/- from the LIC. Premium is
paid by the management. (Approve Rs.16000/- per annum)

ORIENTAL INSURANCE SCHEME:

 For the benefit of executives and supervisors, management has taken a policy under
personnel Accident Insurance scheme with Oriental Insurance Company with 24 hours
coverage. The insurance amount ranges between Rs.1,00,000/- personnel accident
Insurance scheme covers death , total or partial disablement due to an accident even
outside the duty hours.

TRANSPORT FACILITY:

For the benefit of employees who are residing in town, Management is providing transport
facility at subsidized rates for their coming to the work spot and return to their housed
after the work. Nearly 600 employees are availing this facility. An amount of Rs.16.7lakhs
per annum was spent towards transport expenditure.

TOWNSHIP:

A beautiful township is developed adjacent to the factory where 1192 number of

different quarters are provided with all amenities to each employee.

The details of Estate administration are as follows:

Land - 350 acres (Approximately)

Factory - 200 acres (Approximately)

Township - 150 acres (Approximately)

Quarters - 1192 acres (Approximately)

SCHOOL:

They are running an English medium school and Telugu medium school in their
township. English medium school is recognized by the Central Board of Secondary
education, New Delhi and the Telugu medium school is recognized by Government of
A.P. State Education Department.
 The school is managed by a management committee consisting of BHEL-HP&VP
management and other members, no fees collected for Telugu medium education, whereas
nominal fees is collected for English medium. The employees children who pass out
through these schools have scored with very high marks and many bright students
achieved remarkable performance in their final year examinations, an amount of 30lakhs
is the expenditure of running of these schools.

SCHOOL FOR HANDICAPPED:

A special school for the benefit of handicapped children of employees is being run
on a modest scale so that they are educated to a level for enabling them to equip
themselves so that would be in a position to interact with normal persons of the society in
course of time. The expenditure on this account was approximately Rs.60000/-

LEAVE ENCASHMENT:

All workmen are eligible for 20-26 days earned leave depending upon the length of
their services. All executives and supervisors are eligible for 30 days privilege leave.
Accumulation of the total shall under no circumstances exceed 180 days.

LEAVE TRAVEL CONCESSION:

Employees are eligible for availing LTC as per the details given below:

The LTC encasement is available once in block of 4 years. The employee will be
entitled to utilize the LTC in that block as follows:

1. One LTC to home town in the next sub block of 2 years. (or)
2. Any place in India in the next sub block of 2 years subject to maximum of
1500kms each way.

SMALL FAMILY NORMS:

Consist with the National Policy under family welfare scheme prior to 01 -01-1992 for
propagation of small family norms, company has introduced incentives under which the
employees who or whose spouse underwent sterilization operation is grated one increment
with effect from the date equivalent to the minimum increment in the form of personnel
pay beside special casual leave to cover the absence of convenience following the
operation.

FRINGE BENEFITS (ALLOWANCES):

 Washing Allowance:
3% of the basic pay per month will be paid as washing allowance.

 Night Shift Allowance:

The shift allowance is paid as follows:
a) B shift - Rs 100/- per day.
b) C shift – Rs 100/- per day.

 Conveying Allowance:
The employees who are not availing company transport and are who are not
residing in the township will be paid 10% of the basic per month as conveyance
allowance.
 Lunch Allowance:

Rs.45/- per day will be paid as lunch allowance subject to a minimum of Rs.1500/-
Per Month.

 Educational Reimbursement:

Educational reimbursement for studies in any registered or recognized institutions

is paid i.e. 3% of the basic pay per child subject to a maximum number of two
children.
  Uniform Stitching Charges:

Will be paid as follows:

1) Male employees Rs.300/- per set (3 Pairs – Rs.900/-).
2) Female employees Rs.140/- per set.

 Incentive Scheme:
Maximum ceiling of incentive payment Rs.500/- per month will be paid subject to
other conditions in the scheme.

LOANS AND ADVANCES:

The management pays the following advances to the employees to relieve them
from unexpected financial crises.

a) Marriage Advance: Where an employee performs the marriage of his

son/daughter/brother/sister he is eligible for drawing an advance of Rs.2000/- from
the management which will be recovered in 10 months installments without interest.
b) Death Advance: Whenever any of the family members of the employee dies,
management grants 1000/- as death advance which will be recovered in 10 months
installments without interest.
c) Conveyance Advance: Employee will be sanctioned advance Rs.8000/- of moped
or scooter provided it is possible to recover installment of loan without exceeding in
all 75% of gross salary.
d) Fire Accident to Houses of the Employees: In the event of any fire accident and
the house of any of the employee being reduced to ashes, such employee will be
granted Rs.1000/- as advance for reconstruction of his destroyed house.
e) Annual Advance: All employees up to S3 cadre can draw Festival Advance of
Rs.2000/- once in a calendar year for either PONGAL, RAMZAN, CHRISTMAS
which will be recovered in equal installments without interest.
 CHAPTER-4

DATA ANALYSIS AND INTERPRETATION

1. How do you feel about the adequacy of First-Aid boxes?

TABLE-1

S. No Options No. Of Respondents

a) Adequate 60

b) Moderately Adequate 30
 c) Inadequate 10

Total 100

GRAPH-1

10%
ADEQUATE
30%
MODERATELY ADEQUATE
60%
INADEQUATE

INTERPRETATION:

This question is asked to know the adequacy of First-Aid boxes.The above graph shows
that 60% of the respondents said it is adequate and 30% are moderately adequate and 10%
are inadequate. This means that the company provides First-Aid boxes whenever there are
chances of accidents and it is promptly available.

2. How do you feel about the adequacy of drinking water facilities?

TABLE-2

S. No Options No. Of Respondents

 a) Adequate 50

b) Moderately Adequate 30

c) Inadequate 20

Total 100

GRAPH-2

20%
adequate
50% moderately adequate
inadequate
30%

INTERPRETATION:

From the above table depicts that 50% of the employees are responded as
adequate about the washing facilities0, 30% are responded as moderately adequate and
20% are responded as inadequate. Cool drinking water facilities should be made available
at suitable points for the employees.

3. How do you rate the food items served in the canteen?

TABLE-3

S No Options No. Of Respondents

 a) Excellent 10

b) Good 20

c) Average 40

d) Poor 30

Total 100

GRAPH-3

10%
30%
20%
EXCELLENT
GOOD
AVERAGE

40% POOR

INTERPRETATION:

From the above table it is shown that 10% responded as Excellent , 20% as good , 40%
Average and 30% poor.Some of the respondents are not satisfied with the canteen
facilities because mostly about cleanliness was not maintaining in the canteen. A focus has
to be given to the quality and quantity of food items served in the canteen.

4. Is there suitable ventilation and good Environment in the work place ?

TABLE-4

S. No Options No. Of Respondents

 a) Yes 85
b) No 15

TOTAL 100

GRAPH-4

15%

YES
NO
85%

INTERPRETATION:
From the above table, the suitable ventilation and good environment in the work place is
effective and suitable provisions for securing and maintaining every workshop to
sufficient ventilating and the circulation of fresh air to its floor. The ultimate result should
lead to increase the productivity levels of the workers without detrimental to their health
and safety.

5. How do you feel about the adequacy of Educational facilities provided to the
children of employees?

TABLE-5
 S. No Options No. Of Respondents

a) Adequate 20

b) Moderately Adequate 70

c) Inadequate 10

Total 100

GRAPH-5

10% 20%

ADEQUATE
MODERATELY ADEQUATE
INADEQUATE
70%

INTERPRETATION:
The above graph shows that 20% of the respondents are adequate and 70% moderately
adequate and 10% inadequate.Majority of the employees are satisfied with the Education
facility. This shows that Organization is doing a good work for education and providing
standard education at all levels. There are 11 schools in BHEL-HPVP providing CBSE
and State level syllabus. This shows that the organization is doing a good work for
Education and providing education at all levels.

6. What is your opinion on the convenience and comfort ability of housing quarters?

TABLE- 6
 S.No Options No. Of Respondents

a) Very good 20

b) Good 30

c) Satisfactory 40

d) Poor 10

TOTAL 100

GRAPH-6

10% 20%

VERY GOOD

40% GOOD
30% SATISFACTORY
POOR

INTERPRETATION:

From the above table , depict that 20% of the responded said that it is very good, 30%
good, 40% average and 10% poor.There were 1192 number of different quarters are
provided with all amenities to each employee. There should be maintain a cleanliness in
the surroundings of the housing quarters of the employees.

7. How do you rate the Medical benefits provided by the organization for the
employees and their families?

TABLE-7
 S. No Options No. Of Respondents

a) Satisfactory 50

b) Moderately satisfactory 40

c) Dissatisfactory 10

TOTAL 100

GRAPH-7

10%

50% SATISFACTORY
40% MODERATELY SATISFACTORY
DISSATISFACTORY

INTERPRETATION:

As the major portion of the employees are satisfied with the medical facilities due to free
treatment , good doctors and excellent facilities for common ailment .There is lacking
specialized technology . So this may be the reason for dissatisfaction among other
employees.

8. How do you rate the Health Insurance and accidents benefits plans?

TABLE-8
 S. No Options No. Of Respondents

a) Excellent 20

b) Good 40

c) Average 30

d) Poor 10

Total 100

GRAPH-8

10% 20% EXCELLENT

30% GOOD
AVERAGE

40% POOR

INTERPRETATION:

From the above table 20% are responded that the Health Insurance and accident plans
were excellent, 40% are responded they are good , 30% are average and only few of 10%
are responded as poor. The health Insurance and accident benefits plans in the company
are adequate enough to cover the expenses in case of any injury or Hospitalization.

9. how do you rate the advances / loans provided by your organization?

TABLE-9
 S. No Options No. Of Respondents

a) Very Good 15

b) Good 40

c) Poor 35

d) No Idea 10

Total 100

GRAPH-9

10% 15%

VERY GOOD
35%
GOOD
40% POOR
NO IDEA

INTERPRETATION:

From the above table 15% are responded as very good , 40% are responded as good ,
35% respond as poor and few of 10% are responded as no idea. This question depicts
the Management pays advances and loans to the employees to relieve them from
unexpected financial crisis. But as a good section of employees seen unhappy about
them, there can be a modification of the existing plans.

10. Is a welfare Officer appointed to look after the welfare measures

implementation?

TABLE-10
 S. No Options No. Of Respondents
a) Yes 75
b) No 25

TOTAL 100

GRAPH-10

25%

Yes
No
75%

INTERPRETATION:

From the above table we can depict the responses about the handling any kind of
emergency situation in the work place are 75% are responded as Yes, 25% responded as
No. Under Factories Act 1948, a factory where in five hundred or more workers then the
State Government may prescribed the duties, qualifications and conditions of service of
Officers employed under Sub-section(1).

11. How do you rate the Leave facility in the Organization?

TABLE-11
 S. No Options No. Of Respondents

a) Excellent 25

b) Moderate 35

c) Low 30

d) Very Low 10

TOTAL 100

GRAPH-11

10%
25%

30% EXCELLENT
MODERATE
LOW
35% VERY LOW

INTERPRETATION:

The above table depict that 25% respondent have said Excellent, 35% moderate, 30% low
and 10% very low. The Organization follows the Legal obligations as per the Factories
Act 1948, in administrating leave with wages.

12. Are the Extra-Mural facilities like Social Insurance, transportation, housing

facilities provided by the Organization?

 TABLE-12

S. No Options No. Of Respondents

a) Yes 65
b) No 35

TOTAL 100

GRAPH-12

35%

YES
65%
NO

INTERPRETATION:

From the above table we can depict that extra-mural facilities like social insurance
provided by the organization are responded 65% as yes and 35% are responded as no.
Most of the employees positively respond that extra-mural facilities like Social insurance,
transportation, housing, medical that are provided by the company. This shows that
Organization is concerned about the welfare of its employees beyond work place.

13. How do you rate the Working hours in the organization?

TABLE-13
 S. No Options No. Of Respondents

a) Satisfactory 30

b) Average 40

c) Dissatisfactory 20

TOTAL 100

GRAPH-13

30% 30%

SATISFACTORY
AVERAGE
DISSATISFACTORY
40%

INTERPRETATION:

From the above table shows that 30% of the respondents said satisfactory,40% average
and 30% dissatisfactory. According to study , employees feel the working hours of the
Organization as average. The sudden changes in the shift system or the relay may cause
inconvenience to the employees.

14. How are the Employee Grievance handled in Organizations?

TABLE-14

S. No Options No.Of Respondents

 a) Highly Effective 20

b) Effective 35

c) Moderately effective 30

d) Ineffective 15

TOTAL 100

GRAPH-14

15% 20%
Highly effective

30% Effective

35% Moderately
effective
Ineffective

INTERPRETATION:

From the above table we depict that 20% have said that highly effective, 35% effective
,30% moderately effective and 15% ineffective. The management plays a major role in
checking that harmonious relations are spread throughout the Organization. So that
conflicts will be resolved immediately.

15. The crèche facilities provided has all the facilities like food, trained staff and play
items.
 TABLE-15

S. No Options No. Of Respondents

a) Strongly agree 10

b) Agree 20

c) Undecided 40

d) Disagree 10

e) Strongly disagree 20

TOTAL 100

GRAPH-15

20% 10%
20% Strongly agree
10% Agree
Undecided
Disagree
40%
Strongly disagree

INTERPRETATION:

The above table shows that 10% responded as strongly agree, 20% Agree, 40% undecided
,10% disagree and 20% strongly disagree .This means crèche facilities is not much
provided like food, trained staff and food items . This shows organization is not focusing n
crèche facilities properly .
16. How often do you find the platform to express your ideas and suggestions for the
improvement and betterment of your Organization?

TABLE-16

S. No Options No. Of Respondents

a) Every month 30

b) Every quarter 40

c) Half yearly 20

d) Annually 10

TOTAL 100

GRAPH-16

10%
30%
20%
EVERY MONTH
EVERY QUARTER
HALF YEARLY
40%
ANNUALLY

INTERPRETATION:

This question is asked to know about the organization are giving chance to the employees
to express the ideas and suggestions for the improvement and betterment of the
organization. 40% of the employees are responded as for every quarter , 30% as for every
month, 20% as half yearly and only 10% as every year. Consulting employees for ideas
and suggestions helps the Organization to innovate and become productive.

17. How do you feel about the adequacy of Recreational facilities?

 TABLE-17

S. No Options No.Of Respondents

a) Highly adequate 20

b) Adequate 30

c) Moderately adequate 35

d) Inadequate 10

e) Highly inadequate 5

TOTAL 100

GRAPH-17

10% 5% 20%
Highly adequate
Adequate

35% Moderately adequat

30%
Inadequate
Highly inadequate

INTERPRETATION:

The above table shows that 20% said Highly adequate, 30% Adequate, 35% Moderately
adequate, 10% inadequate, and 5% Highly inadequate. The existence of recreational
facilities like sports, clubs etc., creates a sense of belongingness among employees where
they can relieve their stress.

18. Are you satisfied present method of Gratuity?

TABLE-18

S. No Options No. Of Respondents

a) Yes 40
b) No 60
TOTAL 100

GRAPH-18

40%

YES
60%
NO

INTERPRETATION:

This question is asked to know that the employees are satisfied with present method of
calculating gratuity. 40% are responded as yes and 60% are responded as no. It may be
noticed that the current method of gratuity payment is calling for attention as majority of
employees dislike it.

19. Do Welfare benefits provided by the Organization play a motivational factor?

TABLE-19

S. No Options No. Of Respondents

a) Yes 70
b) No 30
TOTAL 100

GRAPH-19

30%

YES
70% NO

INTERPRETATION:
From the above table70% of the employees are responded as yes, 30% of the employees
are responded as no. The organization plays a significant role in providing welfare
amenities to the employees.Welfare measures generate a motivation to the employees to
perform better.

20. Do the Trade Unions playing an important role for the Welfare of Employees?
TABLE-20

S. No Options No. Of Respondents

a) Yes 60
b) No 40
TOTAL 100

GRAPH-20

40%

60% NO
YES

INTERPRETATION:

The above table depicts that 60% said Yes, 40% have responded as No. It means
Management consider the Trade Unions in decision making for welfare of the employees.
By consulting trade unions the management provides the welfare facilities to the
employees, because trade unions are formed by and for the employees.
 CHAPTER-5

 FINDINGS

 SUGGESTIONS

 CONCLUSION
 FINDINGS

 First-Aid boxes contain the required medical items whenever necessary.

 The suitable ventilation and good environment provided by the Organization is

well maintained and hygienic.

 Health Insurance and accident benefits plans in the company are adequate enough
to cover the expenses in care of any injury or hospitality.

 Education facilities provided by the Organization is as per the expectation of the

employees.

 It was found that employees are satisfied with drinking water. It shows company is
providing good drinking water.

 From the study it was found that employees said that food provided by the canteen
is not much nutritive.

 Recreational facilities create a sense of belongingness among employees when they

can relieve their stress.

 Welfare measures generate a motivation to the employees to perform better.

 The sudden changes in the shift system or the relay may at times cause
inconvenience to the employees.
 SUGGESTIONS

 The BHEL-HPVP provides good canteen facilities ,but the quality of food items
need some improvements.
 The Management has to focus on improving the quality and adequacy of the food
which is one of the most important basic amenities and it helps to satisfy the
employees.
 There should be cleanliness in the surroundings of the housing quarters of the
employees.
 Management should also recognize the individual employees contribution to the
Organization and reward them.
 Frequency of doctor visit have to be regularized for twice in a month.
 Management has to concentrate on flexible working hours.
 CONCLUSION

Labor welfare is anything done for the comfort and improvement of employees.
Welfare is a broad concept, referring to a condition of living of an individual or group , in
a desirable and happy state of relationship with the whole environment - Ecological
,Economical and Social.

Ecological welfare means environment friendly existence, ecological balance , pollution-

free atmosphere and proper sanitation . Social welfare is the prevention of discrimination
based on caste, creed , sex and establishment of equity and fairness , ensuring safety ,
health and social security. The objective of economic welfare means increasing individual
earning and at the same time promoting , productivity and quality of product and services.

There are six dimensions been considered to measure the labor welfare facilities in BHEL-
HPVP, such as working conditions, wages, management- employee relationship ,
amenities to labors, superior - subordinate relationship and union activities. Most of the
features were agreed by the respondents.

The observation states that the working conditions is pleasant, wage is good compared to
similar industry, management-employee relationship is quite decent, facilities provide for
labor also satisfactory, superior - subordinate relationship is good, unions are politically
motivated and it seems more supportive to management.

A successful human resource management contributes to a powerful labor welfare. This

helps an industry to grow successfully in accomplishing its goals and further enter into
society in an endeavor to uplift the community and humanity. some extent of labor
welfare facilities offered by the organization . It is suggested that management should
maintain the same level of amenities and relationship in future also. Certain actions to be
taken to enhance the level of awareness of welfare schemes provide protection for union
through legislations. Successful implementation of the employees suggestions will
enhance the value of service to the employees , thereby management and employees can
feel pleasant.
 BIBILOGRAPHY

BIBILOGRAPHY
MANUAL:

1. Labor Welfare & Social Security - A.M.Sharma

2. Principles of Labor Welfare - M.V.Murthy

3. “Welfare Work of Industrial” - H.S.Pearson

4. Factories Act, 1948

5. Annual reports of Bharath Heavy Plate & Vessels Limited

WEBSITE:

 hpvp.bhel.in
 ANNEXXURE

QUESTIONNAIRE ON WELFARE MEASURES

 Employee name: Dept:
Gender: year of experience:

1. How do you feel about the adequacy of First-Aid boxes?

a) Adequate b) Moderately adequate d) Inadequate

2. How do you feel about the adequacy of drinking water facilities?

a) Adequate b) Moderately adequate d) Inadequate

3. How do you rate the food items served in the canteen?

a) Excellent b) Good

c) Average d) Poor

4.Is there suitable ventilation and good environment in the work place?

a) Yes b)No

5. How do you feel about the adequacy of Educational facilities provided to the
children of employees?

a) Adequate b) Moderately adequate d) Inadequate

6. What is your opinion on the convenience and comfort ability of housing quarters?

a) Very good b) Good

c) Average d) Poor

7. How do you rate the Medical benefits provided by the Organization for the employees
and their families ?
 a) Satisfactory b) Moderately satisfactory c) Dissatisfactory

8. How do you rate the Health Insurance and Accidents benefit plans ?

a) Excellent b) Good

c) Average d) Poor

9. How do you rate the Advances / Loans provided by your Organization?

a) Very Good b) Good

c) Poor d) No idea

10. Is a Welfare Officer appointed to look after the Welfare measures implementation?

a) Yes b) No

11. How do you rate the leave facilities in the Organization?

a) Excellent b) Moderate

c) Low d) Very Low

12. Are the Extra-Mural facilities like social Insurance, medical, housing, education
provided by the Organization ?

a) Yes b) No

13. How do you rate the working hours of the Organization?

a) Satisfactory b) Average c) Dissatisfactory

14. How are the employee Grievance handled in Organizations?

 a) Highly effective b) Effective

c) Moderately effective d) Ineffective

15. How do you think about the Contributory provident fund benefit?

a) Very high b) High

c) Moderate d) Low

16. How often do you find the platform to express your ideas and suggestions for the
improvement and betterment of your Organization ?

a) Every month b) Every quarter

c) Half Yearly d) Annually

17. How do you feel about the adequacy of recreational facilities?

a) Highly Adequate b)Adequate

c) Moderately Adequated) Inadequate

e) Highly Inadequate

18. Are you satisfied with the present method of calculation of gratuity?

a) Yes b) No

19. Do welfare benefits provided by the Organization play a motivational factor?

a) Yes b) No

20. The Trade Unions playing an important role for the welfare of employees?

a) Yes b) No