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EMEA Deal Support Associate (German Speaking) Job

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Date: May 28, 2018

City: Manila, 00, PH

Company: SAP
Requisition ID: 174029
Work Area: Finance
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate
through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop
to mobile device – SAP empowers people and organizations to work together more efficiently and use business
insight more effectively to stay ahead of the competition. SAP applications and services enable customers to
operate profitably, adapt continuously, and grow sustainably.

As the leading technology company for digital businesses, SAP serves nearly 300,000 customers in
190 countries. 80 million users make SAP the largest enterprise cloud company in the world, along
with business networks that transact nearly $1 trillion annually. The Global Finance Shared
Services organization (GFSS) is a business unit with 1,200+ employees delivering end-to-end
finance operations from a set of vibrant and multicultural locations around the globe: Buenos Aires,
Dublin, Manila, Prague and Singapore.

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EMEA Deal Support Associate (German Speaking) Job Page 2 of 3

Our highly engaged teams specialize in Order-to-Invoice, Cash Collections, Procure-to-Pay, Travel
& Expense and Record-to-Report. Additionally, at GFSS, you will find: a highly skilled workforce
collaborating across the globe on common topics, engaged colleagues creating value by
simplifying and optimizing operations and one motivated global team working together
towards shared goals.

Also, at GFSS, you will find: exciting career, development & learning opportunities, a diverse
work environment and an international business network for you to learn and grow from.

Within GFSS, SAP employees have an opportunity to handle end-to-end high-quality finance
services to SAP customers throughout the Globe.

EXPECTATIONS AND TASKS

The Software Contracting Department in Prague acts as a Deal Support Center for Account
Executives all over the EMEA and MEE region and supports them with the Deal Approval &
Shaping, Contract Creation as well as various other activities which are closely connected to the
Software License Deal. The Team supports and processes deals for the small customers,
midmarket enterprises and large corporations. The full SAP software product portfolio is our daily
business, no matter whether it is our longtime served On-Premise area or new generation - the
Cloud. The company’s pulse is palpable in the Deal Support area.

Daily tasks:

• Review and Approve Deals for SAP Customers and Partners.


• Create contracts for submission to SAP’s existing and potential new customers: Responsible for
drafting, modifying and finalizing contracts and/or licensing agreements, including new and add-on
business for software and services including consulting, maintenance and training.
• Contract Validation: Closely cross-collaborate with the international Sales, Pricing and Revenue
Recognition teams in the local market units during the contract drafting and negotiation process.
Verify customer, user and pricing information provided by Account Executives and Pricing teams,
work with the Revenue Recognition teams to prevent revenue deferrals and ensure final business
and contract terms.
• Customer Support/Administration: Monitor contract cancellation dates, trial agreement dates, as
well as provide contract amendments for non-revenue generating issues (Terminations,
Maintenance Transfers etc.).
• Review, interpret and confirm contracts terms and conditions, verify compliance with internal
policies and external regulations such as SOX.
• Actively contribute to in-time processing of customers’ sales orders within the SAP systems.
• Answer internal and external queries within Service Level Agreement.
• Anticipate issues and initiate actions to resolve them using professional judgment and concepts,
company policies and procedures.
• Independently drive efficiency and process improvements. Support projects, report and monitor
activities.
• Archive and maintain all contractual documentation.

• Provide active quarter-end and year-end close deal support to the sales community in a
dynamically driven environment.

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EMEA Deal Support Associate (German Speaking) Job Page 3 of 3

WORK EXPERIENCE
• At least 1 year experience with software licensing or Deal Support (preferred)
• Working experience within a shared service center environment (preferred)
• Experience with SAP systems is a plus

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES (RCM) / We would like


you to have
• Minimum upper-intermediate written and spoken English and German

• Bachelor´s degree in Law or Economics is an advantage


• Excellent communication skills is a must
• Team player
• Extremely detail-oriented, organized and with strong follow-up skills
• Ability to multitask, prioritize and solve problems with little direct supervision
• Good command of MS Office (Excel, word and Outlook)

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to
leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations
to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and
are in need of accommodation or special assistance to navigate our website or to complete your application, please
send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or
Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com). Requests for
reasonable accommodation will be considered on a case-by-case basis.

Additional Locations:

Job Segment: Consulting, ERP, Cloud, SAP, Compliance, Technology, Legal

Apply now

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