Frequently Asked Questions (FAQ) Performance and Goal Management MY ZCINE my space. my pace.credentials to access SuccessFactors? 1) What is my log: SuccessFactors will work with Single Sign on, Domain userid and Passwordis log-in credential for SuccessFactors. 2) have forgotten my password. How do I reset it? ile sign on (SSO) is enabled, hence forgot password is not required 3) How do I set my annual objectives? Check Goal SettingUser Manual slide number11 for more information. 4) Once the goals are modi Yes .d,can the weightages be modified? 5) Can I delete the goals once created? You need to requestthe IS to delete the goals, 6) Are behavioral Yes icators considered during my assessment? 7) What is the defined employee rating scale? 8 Point rating scale (1 to 8) 8) Are ratings given based on every goal accomplishment? Yes 9} How is the final rating derived? Based on MVG 10) How many supervisors (IS) are linked to each employee on SuccessFactors? 1 11) Will ratings be available to me on SuccessFactors upon completion of appraisal review No 12) How are the actionable defined based on the employee feedback captured in SuccessFactors? IS can provide comments based on employee feedback. 13) How will SuccessFactors assist in skill development of the employee? Comments can be provided by IS, NS, DH for developmental skills. This canbe captured in reports and the HR can use them for various programs.14) Will SuccessFactors be used for half yearly employee assessment as well? Yes (Mid Term Appraisal will be done) 15) Can employees on T&M / Sodexo / any other payroll other than L&T/FTC payroll access SuccessFactors Only permanent employees havinglogin access to SuccessFactors can access it. 16) How will the past data flow into SuccessFactors? By 2 Ways: a) Data Migration and b) Document Management System 17) If my IS asks for my performance feedback from another head/person/dept, however, for some reason, the other person is not able to reply/provide feedback, then will the approval process be held up till feedback is received? No 18) Will objective types be same for all employees? Yes 19) What is the minimum & maximum no. of goals that can be allocated per obje while setting objectives? Min 3 and Max 20 Goals 20) Can | proceed forward with the process if | miss a goal which is mentioned in his/her goal plan? Yes 21) Are there criteria for allocating weightage (%4) to the objectives? No (Refer User Manual for more details) 22) Can my IS cascade goals if the repartee’s goal status is approved? Yes 23) Can my IS change the goal plan status after approval? Yes 24) What is the scope of public/private visil No Public/Private Goal available till now ity? 25) When & how many ti 1es can goals be update‘There is no limit. However, any goal if modified will always have to be approvedby the IS to proceed further. 26) While filling MTR, can | add additional documents along with comments? Yes 27) In case of transfers, how will the new goals setting & MTR / final review take place? Process remainsthe same irrespective of the individual's business orlocation. Performance Form will be sent to the new manager (, i.e. current IS). The current IS can request feedback from the previous manager for the feedback 28) Is taking a feedback of mandatory? Depends on the role being performed, idual from another employee/ external person 23) Presently we have 1-8 rating scale. Willit be changed? If yes, what is the new scale & performance criteria? same scale 30) Who are our first point of point of contact in case of system issues? Helpdesknumberwill be provided. 31) Are the behavior indicators part of score card? Yes, for now 20% weightageis allocatedto KBIs 32) How are the behavioral competencies mapped? KBls are definedfor each band based on the DC competencies applicableto each band. 33) How many number of times & how many goals can be changed There isno limit. However, any goal if modified will alwayshaveto be approved by the IS to proceed further. Goals are necessarily changed only in case of transfers, change in roleetc. 34) When can we get feedback from 3rd person Requestingfeedbackfrom a third person is as of now available onlyto the manager. 35) What is the limit for time & no of people for 3rd person feedback Thisis applicable only in case of transfer. No limitis defined, 36) Who all can view the achievements / feedback Employee and Supervisor (IS)37) Is there system for feedback from the subordinate? Yes. 38) Is 360 Deg. appraisal part of current year PMS No 39) Post approval, if the Goal plan status is changed by my IS, how will | be intimated on the same? You can view the goals in editable mode in goal plan. 40) Post approval of Goals if any changes are done in KRA, will the old document be available for reference to both me and my Is? Yes. An Audit log against each goal will be available for access to initially set goals. 41) Do Ineed to fill the entire form in one sitting? Is there a session timer? ‘There isno sessiontime out. You can save your form and can be accessiblefrom performance review inbox once your login. 42) Can | delete these individual goals in future (scenario on basis of pre and post goals approval), since it was my initiative and not a department requisite? IS can delete only in Unapproved status. 43) Will be notified if IS adds goals to my performance sheet? Yes, Employee would be notifiedif 1S add goals, 44) How will the comments from peers and other Superiors (Feedback Functionality) affect my final rating? Comments provided will add more efficiency tothe process. 45) While clicking on submit MTR comments in PMS midterm review step getting error message goals required and unable to save it? Employee needto provide comments against each goal in goals sectionsso that he/she can submit Mid Term Comments. Kindly check user manual for more information. 46) While creating goals getting pop up window of weight is required field. ‘The weight fieldis mandatory to create a goal. Kindly check user manual for more information, 47) Can we delete the appraisal goal?No, Goal Sheet cannot be deleted. But individual goals can be deleted by only the respective ICHR. 48) Can my appraiser and reviewer be same? No 49} Who will do my goal setting? Employee & Reporting Manager 50} Is there any provision to change my appraiser/reviewer? It is not possible to change it by enduser. 51} Can approved goals be modified or deletedif required? Can the approved goals be modified if my appraiser gets changed? 1) Goals can be modified beforethe Self-review starts by employee or manager. 2) Deletion of goal/sis possible only by the respective HR admin.